Experience and Care the Hallmarks of Quality Property Managemen

							                  Experience and Care the Hallmarks of Quality Property Managemen

Do you have a residential investment property in Sydney’s south-west that is not giving you the returns
you expected? Are you unhappy with how it is being managed? This is a disappointing scenario, not just
because of the financial implications but also because, no doubt, when you placed the property with
your current property manager, promises were made and assurances given. It’s a little bit like a
marriage isn’t it? Everything starts out rosy with pledges honoured and a big effort put in, but over time
it can deteriorate as commitment wanes and reality sets in.

If this is happening to your Liverpool property, it’s time to consider divorce, figuratively speaking, and
giving someone else a try! And that someone is Prudential Real Estate, the largest single provider of
property management services in the south-west. Since dipping their toe into the property management
stream over 20 years ago, Prudential Real Estate has grown to the position where they are managing
over 3,000 rental properties, and yours could be one of them.

An organisation with this volume of properties under management must be doing something right, and
the first point of difference from many other agencies is that each client is assigned a dedicated
property manager, so there is a single point of contact for the management of each client’s property
assets. This smooths out the lines of communication and ensures that the property manager knows each
property like the proverbial back of the hand. This personal contact also ensures that your property
manager gets to know you and how you want your property managed, so you are not just squeezed into
a “one-size-fits-all” arrangement.

Part of the Prudential Real Estate Liverpool success story is the care they take to assess tenants and
match their suitability to the features and facilities of your property. Tenants complete a comprehensive
application form requiring several references and qualifying documents, including employer reference
checks. Searches of on-line databases are also performed to check information on the application form,
so that when a tenant is finally recommended to you by your property manager, you can be confident
that all due diligence has been covered.

Your cash flow is protected by Prudential’s financial management systems which require rental
payments to be made by direct debit so the rent moves electronically straight from the tenant’s account
to yours once a week. Tenants don’t need to make the trip to the office to pay their rent. This saves
them time, money and inconvenience, and is another reason why good tenants stay with Prudential, as
their needs are considered as well as yours. This is good news for the property owners, as a happy
tenant will always take better care of the property than a disgruntled one.

Your Prudential Real Estate property manager is fully trained in the legal processes involved in managing
a tenancy, and all documentation is checked and correct before it is lodged with the relevant
authorities. In the unlikely event that anything should go wrong, they are also trained to represent the
owner in a Tribunal situation, so everything concerning your investment is covered, from the first
inspection to the tenant finally vacating the property.
If you are not receiving this level of care, client service and attention to detail from your current
property manager, then Prudential Real Estate would like to show you how it should be done. After 20
years in the business, their experience and expertise shines through, and the beneficiary of this
databank of knowledge will be you – the property owner. They are just a phone call away.

                                   http://www.prudential.com.au/