CBP gov subject matter by alicejenny

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									      Customs
Subject-Matter-Experts
        (SMEs)


       Les Davies, SME

                         0
       Customs Subject-Matter-Experts (SMEs)
       Introduction


 What is a SME ?


 The Role of the SME


 The Work of the SME




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        Subject-Matter-Experts
        What is a SME

 SMEs are Subject-Matter-Experts
  – With Diverse Subject Matter Backgrounds
     AccountManagers, Import Specialists, Entry Specialists,
     Inspectors, Agents, Auditors, Finance, Technical and more

 They do the Work of Customs
  – Field Officers Assigned Directly from Ports
     LandBorder, Airport, Seaport, Big Ports and Little Ports,
     Inbound and Outbound, In-Bond and more
  – HQ Program Officers w/National Perspective
  – National Data Center Staff
  – Customs Academy Staff                                         2
       Subject-Matter-Experts
       What is a SME (Continued)

 Assigned to Modernization (CMO) for:
  – 2 Years, or 6 Months, or 90 Days

 Located in Alexandria, Virginia

 Other SMEs Located Elsewhere

 Work Across Multiple Task Orders
  – TO1, TO2, TO3, TO4, TO5, TO6, TO7, TO#?

 Work on ACE Increments / Releases

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        Subject-Matter-Experts
        Role of the SME

 A Resource to the eCP
  – Help Explain the “As-Is”
  – Help Define the “To-Be”
  – Sounding Board for First Starts / Drafts
  – Review Documents / Deliverables
  – Emphasize Complexity of Trade Processes
     Depth   and Breadth, Exceptions and Nuances
  – Requirements
     “What  do you Want the System to Do?”
     Help Incorporate TSN Requirements


                                                    4
         Subject-Matter-Experts
         SME Work

 SME Focus is on:
  – System Integration, Flexibility, Scalability
  – Customs Responsibilities
     Mission and Strategic Goals
     Statutory, Regulatory and Policy

  – Trade Community Concerns
     TSN   and TSN Committees and Other
  – Participating Government Agencies (PGAs)
                into ACE of Enhanced International Trade Data
     Integration
     System (ITDS) functionality


                                                                5
       Subject-Matter-Experts
       SME Work

 Participate on:
  – Process Analysis Teams (PATs)
  – Integrated Process Teams (IPTs)
  – Tiger Teams
  – Peer Reviews
  – Various Boards

 Represent and Report



                                      6
       Subject-Matter-Experts
       SME Work

 ACE Business Activities
  – Accounts
  – Transactions (Import/Export)
  – Selectivity
  – Enforce
  – Business Data




                                   7
        Subject-Matter-Experts
        SME Work

 Review ACE:
  – Program and Project Plans (Planning)
  – Desired Business Results (DBRs)
  – Concept of Operations (CONOPS)
  – System Requirements Document (SRD)
  – Requirements Specification Set (RSS)
  – Enterprise Architecture (EA)
  – Cost Benefit Analysis (CBA)
  – Transition & Sequencing Change Management
    (TSCM)
  – Organizational Change Management (OCM)
                                                8
Questions




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