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					The Bulletin is a bi-weekly publication for employees and friends of Mercy Medical Center                                                   VOL 06 ISSUE 24 | DECEMBER 1, 2006




      HAPPY HOLIDAYS                            SISTERS OF MERCY CELEBRATE 175 YEARS
                                                      ecember 12 will be a special day for Mercy Medical           lasted 10 more years, her deep faith inspired thousands of
                                                D     Center and the women religious who established the
                                                hospital more than a century ago – it marks the 175th
                                                                                                                   women around the world to dedicate their lives to helping
                                                                                                                   the poor, the sick and the educationally disadvantaged. By
                                                anniversary of the founding of the Sisters of Mercy by             1843, the order had established its first foundation in
                                                Catherine McAuley in 1831.                                         America, and 50 years later, the Sisters of Mercy welcomed
                                                  Catherine, who was born in Dublin, Ireland, in 1778 on           the first patient to Mercy Hospital in Des Moines.
                                                the brink of Europe's Industrial Revolution, experienced            Today, in their 175th Jubilee year, nearly two dozen Sisters
                                                social and economic hardships as a child. After both of her        of Mercy still live, work or volunteer at Mercy Medical
                                                parents died from illness, Catherine was shuffled from             Center or one of its affiliates. “They continue to set
                                                relative to relative. She finally came to live with a wealthy      wonderful examples for us to follow,” said Matt Garcia,

    T    o celebrate the blessings of this
         special time of year, all Mercy
    Family members are invited to enjoy a
                                                childless couple – the Callaghans – in 1803, and began
                                                ministering to the poor and the sick in the neighborhood.
                                                  Appalled by the widespread exploitation of workers –
                                                                                                                   COO and administrator of Bishop Drumm Retirement
                                                                                                                   Center, where nine Sisters of Mercy live and two work.
                                                                                                                   “There has always been and continues to be a wonderful
    complimentary holiday meal. At              especially women and children – and the terrible living            relationship between the Sisters, staff and residents. We are
    Mercy's Main Campus, meals will be          conditions they had to endure, Catherine dreamed of                truly blessed to have them here.”
    served in the Marketplace & Grille on       building a place that would serve as a school for the poor,
    the following dates:                        an orphanage and a hostel and training center for
                                                vulnerable young women. She was able to turn that vision
    Wednesday, Dec. 6:                          into reality in 1822, after William Callaghan died and left
    10:30 a.m. - 1:30 p.m., 4:45 - 7 p.m.       her his entire estate.
                                                 After opening the first House of Mercy, many likeminded
    Thursday, Dec. 7:                           women joined Catherine in her quest to help those less
    1 - 3 a.m.                                  fortunate. It soon became clear that God was calling them
                                                to this life of service, and on Dec. 12, 1831, at the age of 53,
    Saturday, Dec. 9:                           Catherine and two of her companions professed their
                                                vows of poverty, chastity and obedience, as well as a special      The Sisters of Mercy will celebrate their 175th Anniversary on Dec. 12 this
    Box lunches distributed to weekend
                                                vow of mercy to serve the poor, sick and ignorant.                 year. The order founded Mercy Hospital in Des Moines in 1893, and today
    staff                                                                                                          their presence reminds us of our mission to provide the best health care to every
                                                  The Congregation of the Religious Sisters of Mercy was           patient who comes to us in need. Pictured above: Sisters Martina Woulfe and
                                                                                                                   Karen Yarkosky practice the healing ministry of Catherine McAuley by serving
                                                thus born, and although Catherine's life as a nun only             the residents of Bishop Drumm Retirement Center each day.
     The holiday gift coupons that were
    distributed with the Nov. 17 paychecks
    may be redeemed at these times for a
    special gift.                               MERCY RECEIVES NATIONAL MEDAL
      Employees at Mercy Capitol, Mercy
    Franklin, Bishop Drumm and Mercy            OF HONOR FOR ORGAN DONATION
    Clinics will celebrate at times deter-             ercy Medical Center has been awarded a Medal of             and families who give the gift of life, 13 donors have posi-
    mined by those locations (see the back
    of your holiday gift coupon for details).
                                                M      Honor from the U.S. Department of Health and
                                                Human Services for its successful efforts to educate the
                                                                                                                   tively impacted the lives of 59 people so far this year.
                                                                                                                     “Mercy is to be congratulated for its efforts in meeting
                                                public about organ donation. The prestigious award was             and exceeding the Collaborative goals,” said Suzanne
                                                presented to 371 hospitals and 57 organ procurement                Conrad, CEO of the Iowa Donor Network. “The awarding
   INSIDE THIS ISSUE                            organizations nationwide that achieved life-saving organ           of the Medal of Honor is a testament to your work and to
                                                donation rates of 75 percent or more for a sustained               the giving nature of Iowans and their brave decisions to
   MTRA Record Volumes ...... PAG E 2           twelve-month period.                                               consent to donations when a life is lost.”
                                                   Mercy is a member of the Organ Transplant
   Child Life .................... PAG E 3      Breakthrough Collaborative – a partnership created in
                                                2004 to help hospitals and organ procurement organiza-
   Starbucks is Coming ......... PAG E 4        tions increase organ donation rates. Two years ago, Mercy's
                                                success rate in asking for and receiving organ donations
                                                was 46 percent, but through the hard work of the
                                                Transplant Services team, that rate has climbed to 80 per-
                                                cent today (compared to a national average of 58 percent).
                                                  According to the Iowa Donor Registry, more than 93,000
                                                Americans are currently waiting for a life-saving organ
                                                transplant, including nearly 400 in Iowa. Thanks to the            (L-R): Medical Staff President-elect Dr. Jose Angel; current Medical Staff
                                                                                                                   President and transplant surgeon Dr. Cass Franklin; Mercy President &
                                                efforts of the surgeons, physicians and staff of Mercy's           CEO Dave Vellinga; Iowa Donor Network CEO Suzanne Conrad; and
                                                                                                                   Mercy Transplant Coordinator Liana Frost accept the National Medal of
                                                Transplant Services team, as well as the generous patients         Honor on behalf of Mercy Medical Center.
          MERCY                                  NUMBERS MATTER, BUT IT'S
         MEDICAL
         CENTER                                  THE LITTLE THINGS THAT COUNT
                                                         arm, compassionate, knowledgeable… these are
                MISSION
  The Mission of Mercy Medical
                                                 W       just a few words that cancer patients and their
                                                 families use to describe the physicians and staff at Mercy
                                                                                                                 very hard to make each patient's treatment as positive and
                                                                                                                 comfortable as possible.”
                                                                                                                   A typical radiation treatment schedule lasts six weeks.
Center–Des Moines and Catholic Health
Initiatives is to nurture the healing ministry   Therapeutic Radiology Associates (MTRA). As the busiest         During that time, patients and staff often get to know each
of the Church by bringing it new life,           radiation therapy department in Iowa, MTRA was pleased          other well. Cheryl Dahl, lead radiation therapist, says, “Our
energy and viability in the 21st century.        – but not surprised – when it recently surpassed its            work allows us to make a very strong connection with
  Fidelity to the Gospel urges us to             previous record for the number of patients treated in one       patients because we see them every day. Our patients
emphasize human dignity and social
                                                 month.                                                          appreciate the upbeat attitudes of our staff and are
justice as we move toward the creation of
                                                   In October, MTRA treated 2,732 patients – or an average       comforted by the warmth we provide – from daily hugs to
healthier communities.
                                                 of 121 patients per day. This is up from the record of 2,049    the angel pin they receive at the end of their treatment.”
                                                 patients set in August 2005, but members of the
Reverence                                        department are not dwelling on the record-breaking
  Profound spirit of awe and respect for all     numbers. Instead, they choose to focus on something
  of creation, shaping relationships to self,    much more important – their patients.
  to one another and to God, and acknowl-           MTRA's 51-person staff is comprised of radiation
  edging that we hold in trust all that has      oncologists, medical physicists, radiation therapists,
  been given to us.
                                                 medical dosimetrists, nursing staff, transporters and
                                                 clerical staff. Together, they provide compassionate care for
Integrity                                        patients – along with some of the most sophisticated
  Moral wholeness, soundness, upright-
                                                 treatments available anywhere.
  ness, honesty, sincerity, as basis of trust-
                                                    MTRA's medical director, Dr. Richard Deming, doesn't
  worthiness.
                                                 hesitate to credit the MTRA staff for their professionalism
Compassion                                       and attention to detail and quality. “Our staff has a
                                                 reputation for providing compassionate, high-quality care
  Feeling with others, being one with others                                                                     Sarah Yentes, RN, oncology nurse, secures an angel pin to patient Tim
  in their sorrows and joy, rooted in the        to every patient that comes through our doors, and we take      Sims' collar as Kari Lemke, radiation therapist, looks on. MTRA gives an
                                                 that very seriously. When a referring physician entrusts        angel pin to every patient on their final day of treatment. Tim completed
  sense of solidarity as members of the                                                                          his radiation treatments for colorectal cancer on Thursday, Nov. 9.
  human community.                               their patient to us, we see that as a privilege, so we work

Excellence
  Outstanding achievement, merit virtue;
  continually surpassing standards to            HEALTH WISE TIP:HOW TO GET THE MOST OUT
  achieve/maintain quality.
                                                 OF YOUR FLEXIBLE SPENDING ACCOUNTS
                                                      he holidays are right around the corner, and every-
        MERCY                                    T    one is looking for a little extra money. If you have
                                                                                                                  FSA ELIGIBLE EXPENSES
      STRATEGIES                                 invested in one or both of the flexible spending accounts        (For a complete list, please visit www.fiservhealthservices.com.)
                                                                                                                  Health Care Reimbursement Accounts
  Look for related articles about Mercy
                                                 that Mercy offers as an employee benefit, you'll want to
                                                 ensure that you're not overlooking a simple way to               • Aspirin
Strategies throughout this newsletter.
                                                 increase your cash flow.                                         • Antacid
                                                                                                                  • Bandages
                    1                             A flexible spending account (FSA) allows you to pay for
                                                 eligible out-of-pocket expenses on a pre-tax basis. Mercy        • Cold medicine
                                                                                                                  • Contact lenses
                  People                         offers two FSA options – health care and dependent care
                                                                                                                  • Dentures & adhesives
                                                 accounts – that enable employees to make significant
                    2                            contributions each calendar year toward anticipated
                                                 medical or dependent care expenses. As a result, you can
                                                                                                                  • Hearing aids & batteries
                                                                                                                  • Laser eye surgery
              Physician                          decrease your taxable income – potentially saving your-          • Orthodontics
             Relationships                       self hundreds or even thousands of dollars a year.               • Reading glasses
                                                   FSAs, however, operate under a “use it or lose it” policy.     • Sinus medication
                    3                            By law, if you do not file reimbursement claims for the
                                                 entire amount of your FSA contribution by the end of
                                                                                                                  • Smoking cessation programs
                                                                                                                  • Sunscreen with high SPF (i.e., 30 or 45)
                 Quality                         each calendar year or its grace period, you forfeit the          Dependent Care Reimbursement Accounts

                    4                            amount left in the account. But it's not hard to come up
                                                 with eligible expenses. Aside from the typical ones, such
                                                                                                                  • After school care or extended day programs
                                                                                                                  • Custodial elder cares expenses (see criteria)
                                                 as co-pays, prescription drug charges and daycare
               Information                       expenses, there are many others you may not know about
                                                                                                                  • Nanny or au pair
                                                                                                                  • Camps (see criteria)
                    5                            (see box at left).
                                                  Fiserv, the plan administrator for both FSA options, has        This year, health care FSA participants have an
              Performance                        posted complete lists of eligible expenses on their website      additional two-and-a-half month grace period to incur
                                                 at www.fiservhealthservices.com. To access the site, you         eligible expenses (until March 15, 2007). Next year, this

                    6                            will need to register as a “New User” and set up a user-
                                                 name and password. You will also be asked to enter
                                                                                                                  will apply to dependent care accounts, as well.

                 Growth                          Mercy's “Group Number” – 76040157. Once you are
                                                 logged in, you can also view your account and download
                                                 claim forms.
CHILD LIFE SPECIALISTS AND TOY DONATIONS                                                                                                    MERCY FAMILY HELPS
                                                                                                                                            FEED THOSE IN NEED
HELP MAKE THE HOLIDAYS BRIGHT
                                                                                                                                                 housands of central Iowans will have a

B     eing in the hospital over the holidays can be hard for
      anyone, but it can be particularly difficult for a sick
                                                                each bring a new stuffed animal in lieu of gifts, which she
                                                                graciously donated to Mercy's Child Life Services
                                                                                                                                            T    happier holiday season this year, thanks
                                                                                                                                            to the kindness and generosity of the Mercy
or injured child whose greatest wish is to go home. No          Department. “I wanted to help kids who have to come to                      Family.
one knows this better than Mercy's team of child life spe-      the hospital and might not get to bring their own stuffed                     In November, Mercy employees participat-
cialists, who are specially trained to help pediatric           animals,” said Katie.                                                       ed in the Combat Hunger food drive – a
patients and their families understand and manage chal-           While Katie's donation is just one of many that the                       Mission on the Move project that supports
lenging life events and stressful health care experiences.      Child Life program receives throughout the year, the                        the Food Bank of Iowa. More than 100
  The seven members of Mercy's Child Life Services              department is always in need of more items for pediatric                    employees volunteered to collect non-perish-
Department – Becky Dodd, Lisa Fox, Raye Pietruszka,             patients. Among other things, donations of new stuffed                      able food items and paper products at Dahl's
Nikki Randall, Rania Robb, Lisa Thacker and Jolene Vos -        animals, lip balm, bubbles, push-button sound books,                        stores throughout the metro, or assisted with
                                                                card games, DVDs, individual craft kits, coloring books,                    picking up donations internally and from
work with children who are seen in Pediatrics and the
                                                                                                                                            area schools and businesses. In addition,
Pediatric Intensive Care Unit, Medical Imaging, the             hand-held electronic games, baby rattles and teething
                                                                                                                                            Mercy employees donated 12,064 pounds of
Children's Emergency Center and the Neonatal Intensive          rings are always welcome.
                                                                                                                                            food.
Care Unit. The team not only helps young patients pre-           For more information about Mercy's Child Life Services
                                                                                                                                              This year, Combat Hunger raised more
pare for medical tests and procedures, but also provides        program or the department's complete holiday wish list,
                                                                                                                                            than 175,000 pounds of food for the Food
children and their families with a variety of developmen-       please call x-34524.                                                        Bank of Iowa. The event is sponsored by
tal, educational and therapeutic activities.                                                                                                Mercy Medical Center, STAR 102.5, the Des
   These services are important around the holidays,                                                                                        Moines Register, Dahl's Foods, Des Moines
when sick children are especially sensitive to the fact that                                                                                Area Regional Transit (DART) and the Iowa
they have limitations. To provide some relief, Mercy's                                                                                      Motor Truck Association.
child life specialists try to engage their patients in “nor-
mal” activities – like opening presents and playing with
new toys. The department relies heavily upon donations
from friends and employees to meet this need.
  “We have a very small budget to work with, but we
want to be sure that the kids who have to spend the holi-
days in the hospital can wake up on Christmas morning
with presents to open,” said Lisa Fox.
                                                                Eight-year-old Katie James and Child Life Specialist Raye Pietruszka pose
   One little girl – eight-year-old Katie James of Dallas       with some of the 25 stuffed animals Katie donated to the Children's         The staff of Mercy Campus Medical Clinic decided to
Center – understands how important that can be to a             Center at Mercy. Katie asked her friends and family to bring new stuffed    have an internal contest to see who could bring in the
                                                                animals to her birthday party in lieu of gifts.                             most items for the Combat Hunger food drive. The office
child. At her last birthday party, she asked her guests to                                                                                  staff was divided into two teams and had one week to
                                                                                                                                            bring as many items as possible. The result: an exam
                                                                                                                                            room full of bags and boxes of non-perishable food items
                                                                                                                                            for those in need.
                                                                12:30 - 3:30 p.m. in East Tower Conference Room 7. For
NEWS BRIEFS                                                     additional information, please contact Patty Russell at x-                  MERCY COLLEGE
MERCY LAUNCHES NICHE PROGRAM TO
                                                                34529.                                                                      STUDENTS SUPPORT THE
IMPROVE GERIATRIC CARE                                                                                                                      HOMELESS
  In an effort to better serve Iowa's aging population and      MERCY SCHOLARS: CONTACT HR BEFORE
                                                                SPRING CLASSES START                                                            etween 7 p.m. on Friday, Nov. 10, and 7
provide exemplary care to patients 65 and over, Mercy
will implement the Nurses Improving Care for Health                In order to remain eligible for the Mercy Scholars                       B   a.m. on Saturday, Nov. 11, a group of
                                                                                                                                            fourth-semester nursing students from
System Elders (NICHE) program later this month.                 program during the Spring 2007 semester, current
                                                                participants must contact Human Resources and sign                          Mercy College of Health Sciences joined
NICHE is a national geriatric nursing program that
                                                                their agreement prior to the first day of class. For more                   more than 200 others to sleep outside at
works with health care facilities to stimulate culture
                                                                information, please contact Greta Weiss at x-34523.                         Drake Stadium for Reggie's Sleepout. Megan
change and provide patient-centered care to older adults.
                                                                                                                                            Collins, Sarah Grife, Elizabeth Ludwig and
Hospitals that have implemented NICHE report
                                                                HELP KEEP A CHILD WARM THIS WINTER                                          Patti Rotert (also known as the Mercy NS4
enhanced nursing knowledge and skills regarding
                                                                                                                                            Team) braved cold temperatures to partici-
geriatric syndromes; decreased length of stay for elderly          You still have time to participate in Shoes That Fit, a
                                                                                                                                            pate in the event to raise money and aware-
patients; reductions in readmission rates; increases in the     program that provides shoes and warm clothing to needy
                                                                                                                                            ness for central Iowa's homeless youth.
length of time between re-admissions; and reductions in         children in local elementary schools. If you would like to
                                                                                                                                              Sponsored by the Des Moines Area
costs associated with hospital care for the elderly.            help, simply pick up a “needs card” from the PR &
                                                                                                                                            Religious Council and Iowa Homeless Youth
  In June, nursing staff from 9 South, 7 North, the Flex        Marketing office (located on A-Level, across from
                                                                                                                                            Centers, Reggie's Sleepout featured a boxed-
Team and ancillary departments participated in the              McDonald's) between now and Dec. 8. Each card
                                                                                                                                            in shelter building contest, live music and
Geriatric Institutional Assessment Profile – a preliminary      contains a detailed description of one clothing item
                                                                                                                                            entertainment, a chili supper and a hot
survey that assessed the knowledge and attitudes about          needed by a child – including the child's age, gender and
                                                                                                                                            breakfast. Although campers slept a little
geriatric practice at Mercy. The results from that              size. Purchase the item and return it with the “needs card”
                                                                                                                                            easier knowing they had warm beds to go
assessment helped Mercy prioritize staff needs related to       to a designated collection site on or before Friday, Dec.
                                                                                                                                            home to, they did experience a taste of what
best practices in geriatric care, and those topics will be      15. (The “needs card” must be attached to ensure that the
                                                                                                                                            the homeless have to contend with this time
covered in monthly NICHE educational offerings. To kick         clothing item is delivered to the right child.) Monetary
                                                                                                                                            of year. After a week of unseasonably warm
things off, Rita LaReau – a nationally-acclaimed geriatric      donations are also welcome, and checks can be made
                                                                                                                                            temperatures that reached into the 70s,
clinical nurse specialist – will give a special presentation    payable to Shoes That Fit.
                                                                                                                                            Friday was cold and rainy with overnight
on Thursday, Dec. 14, from 8 - 11 a.m. and again from                                                                                       lows in the 30s.
WOW TIDBITS                                                          MERCY STARBUCKS TO OPEN IN FEBRUARY
TREAT YOURSELF TO WELLNESS
   With the hectic holiday season
                                                                                           T      he wait for a triple grande
                                                                                                  sugar-free vanilla latte with
                                                                                            extra foam will soon be over –
                                                                                                                                    the sales of Starbucks coffee and food products will come
                                                                                                                                    back to Mercy through the Auxiliary's annual grant
                                                                                                                                    process,” said Lynn Hall, Auxiliary programs manager.
approaching, there's no better time to slow
                                                                                            Starbucks® is scheduled to open for     “With these additional funds, the Auxiliary will be better
down and give yourself the gift of wellness.
                                                                                            business at Mercy in February. The      positioned to fund more of the requests it receives each
Mercy's WOW 4U program is free to all
                                                                                            coffee shop will be located on the      year than it can with just the gift shop and salon opera-
employees, and you can join at any time. To
                                                                                            first floor of the East Tower, across   tions alone.”
request registration materials, simply call
                                                                                            from the Surgery Waiting Area, and        Peter Makowski, Mercy's COO, is also excited about the
the WOW 4U hotline at x-38800 or e-mail
                                                                     will be the first Starbucks in the state of Iowa to offer a    new partnership. “Bringing a Starbucks to Mercy's Main
wow4u@mercydesmoines.org. Additional                                 full lunch menu – including sandwiches and salads.             Campus is a win-win situation,” he said. “It will not only
program information is also posted on                                 The franchise will be operated by the Mercy Auxiliary of      make it more convenient for employees and visitors to
MercyNet under “Communities.”                                        Central Iowa, a partner of Mercy Foundation and histor-        get their favorite cup of coffee, but it will also generate
                                                                     ically the largest single donor to Mercy and its affiliates.   additional revenue to help Mercy fund worthy projects
WOW 4U ADVISORS AVAILABLE                                            In its 58-year history, the Auxiliary has donated more         and purchase necessary equipment.”
 If the holidays are wearing you down or                             than $6.8 million through its annual grant process to             The Auxiliary has already hired two of the 10 employ-
stressing you out, WOW 4U program                                    Mercy programs and services – contributions made pos-          ees who will eventually staff the coffee shop, and
advisors are available to help. Just                                 sible in part by the success of Mercy's seven gift shops       construction to renovate the space to Starbucks specifi-
call x-38800 or e-mail wow4u@mercy                                   and four salons. In June 2006, the Auxiliary awarded           cations will begin soon. Initial hours for Mercy Starbucks
desmoines.org.                                                       more than $572,000 to a variety of Mercy projects.             will be weekdays from 6:30 a.m. to 3:30 p.m. and
                                                                       “Like the gift shops and salons, all net proceeds from       Saturdays from 7 to 11 a.m.

LUNCH AND LEARN SERIES
  Peggy Palmer-Johnson will facilitate the                            OUR SYMPATHY                                                  CONGRATULATIONS TO…
next Lunch and Learn – “How to Eat Your
                                                                      Lauri Allen, Mercy Mayo Residency Program, on the             Shannon Green, Mercy West Ambulatory Surgery, and
Way Through the Holidays…or Not!” – on                                death of her father.                                          Erin, on the birth of their son, Easton Michael. Easton
Thursday, Dec. 14, at noon in the Cardiac                                                                                           was born on Nov. 17 and is the first child for the Greens.
and Pulmonary classroom on Level 2 of the                             Renee Bernhardt, Admitting, on the death of her uncle.
Mercy Plaza. Additional details will be                                                                                             Amanda Koerselman, Capitol Bariatrics Program, and
                                                                      Kasandra Bougher, Admitting, on the death of her              Scott, on the birth of their son, Jacob Scott. Jacob was
announced soon.
                                                                      grandfather.
                                                                                                                                    born on Nov. 21 and has one sibling – Lucas, 1.
HEALTHY HABITS PROGRAM CONTINUES                                      Cheryl Bowman, Day Care Center, on the death of her
                                                                      husband.                                                      Monica LaRoque, House of Mercy, and David, on the
  The “12 Healthy Habits for the Holiday                                                                                            birth of their son, Jacob Mallory. Jacob was born on
Season” is well underway. This six-week                               Cherie Cole, Information Systems, on the death of her         Nov. 15 and has two siblings – Alyssa, 6, and Daleah, 2.
program is designed to help employees                                 father.
reduce stress during the holidays by                                                                                                Laura Nydam, House of Mercy, and Rodell, on the birth
                                                                      Kevin Cole, Parking, on the death of his father-in-law.       of their daughter, Zoey Jae. Zoey was born on Nov. 14
encouraging them to participate in and
                                                                                                                                    and is the first child for the Nydams.
record healthy activities. Completed                                  Robert Cook, Radiology and Nuclear Medicine, on the
packets need to be returned no later than                             death of his mother.                                          Bridget Sickles, MRI, and Josh, on the birth of their
Dec. 31. For additional information, please                                                                                         son, Grant Thomas. Grant was born on Nov. 9 and has
call x-38800.                                                         Geri Gomez, Iowa Diabetes & Endocrinology Center, on          one sibling – Mason, 1.
                                                                      the death of her father.

WINNER ANNOUNCED                                                      Robert Lewis, Radiology, on the death of his mother.
 The winner of $5 in WOW Bucks this week
                                                                      Doris Shellabarger, Wound Care Services, on the death
is Charrisse Bird in Information                                      of her mother-in-law.
Technology. Charrisse, please call x-38800 to
claim your prize.                                                     Jacki Storm, Laboratory, on the death of her sister.

                                                                      Erin Vostad, Mercy Plastic Surgery, on the death of her
                                                                      grandfather.


                BULLETIN
    VOL 06 ISSUE 24 | DECEMBER 1, 2006                                                                                                                                            Nonprofit Org.
  The Mercy Bulletin is published bi-weekly for                                                                                                                                     U.S. Postage
  employees and friends of Mercy Medical Center,                                                                                                                                       PAID
                                                                                                                                                                                  Des Moines, IA
  1111 6th Ave., Des Moines, Iowa 50314-2611.
                                                                                                                                                                                  Permit N0. 4111
  Editorial staff
  Erin Kennedy Kurth .................................. Editor
  Heather Hyatt...........................................Designer
  Lisa Crandall......................................Contributor
  Megan Jorgensen ..............................Contributor
  Gregg Lagan ......................................Contributor
  Sarah Todd ........................................Contributor
  Traci McBee ......................................Contributor
  Laura Vanden Bosch ..............................Director
  If you are interested in submitting an article, letter to
  the editor or Reflections of Excellence note, please send
  it to Erin Kennedy Kurth, Public Relations and
  Marketing Department, or call 247-3050.

				
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