INTERIOR BUS OPERATIONS
PDO Contractors are currently starting to use third party uncertified (by PDO) local Bus
Operators to move their personnel to and from the interior.
These buses may not meet PDO specifications, hence the concern on the quality and/or
safety of the vehicle, equipment or staff provided by the Bus Operators.
In some asset teams the PDO Contractors are making arrangements for their personnel
to use such bus services.
Currently three Bus Operators have been identified as providing such a service: Desert
King, ONTC and Al Sumri
This practice is counter to the guidelines set out in the SP2000 REV 2 Section 2 which
states that it is the PDO Contractors responsibility to ensure that the bus operator utilised
by PDO Contractors complies with PDO requirements.
The purpose of this paper is to:
1. Identify main issues
2. Design a process to overcome the issues
3. Put in place an action plan to implement the revised process and procedures.
MAIN ISSUES IDENTIFIED/ CORRECTIVE ACTIONS
Equipment may not comply with PDO standards, Omani laws and ROP regulations.
Driver may not understand interior driving conditions and techniques
Vehicle has to meet PDO standards.
Driver has to meet PDO competency requirements.
Bus Operators have to adhere to PDO driving rules eg Journey management, ensure
seat belts are used by passengers, speed limits adhered to.
Facilities in place to ensure Bus Operators can meet standards and maintain quality.
CH/PDO Contractors to be aware of correct processes.
Bus Operators to be aware of correct processes.
Ownership of the process is by TLC as part of the passenger movement remit, however,
the key focal point for the process is to be TLN3 & TLS3 respectively.
TLC/3 publishes a list of Bus Operators and buses that meet SP2000 requirements and it
is the responsibility of the PDO Contractors to ensure that buses utilized are compliant.
CH shall verify/audit for compliance via RSMT team
The quality control aspects of the vehicles, equipment and drivers will follow the existing
processes with a certificate of compliance being issued to the Bus Operators once it has
met the required PDO standards. RAS certificates will be issued by the existing PDO
Contractors who will invoice the Bus Operators direct.
Driver training will fall under existing procedures with training providers invoicing the Bus
Regular quality controls will be provided by the RSMT roadside checks and inspection of
Bus Contractors Maintenance systems.
PDO contracts should be subject to the same controls and audits.
A list of approved Bus Operators should be updated and maintained on the Logistics web
site by TLC/3
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PDO Contract Holders, PDO Contractors HSE Representatives as well as the contractor
community need to be briefed on the process and responsibilities. This should be via the
Transport Forum, Logistics Web Site, and Hard Copy circular. As part of the briefing, it
should be clearly stated that the approval of any Bus Operators does not relieve the Bus
Operators or the Contractors (and Contractor Personnel) or other Third Party from any
liability arising out of or in connection with the use of such Bus Operators and is also by
no means an acceptance by PDO of any liabilities and responsibilities of the Bus
Operators towards the passengers (which may include PDO staff and Contractor
Personnel) or any Third Parties.
OPAL to hold contract with Bus Operators which comply and operate in concession area
Bus Operators to be encouraged to register as PDO contractors.
ACTION BY WHOM
1. Agree proposal. TLM/TLC/
2. Identify Bus Operators and carry TLS3/TLN3
out vetting process.
3.Brief RSMT on ways of working; TLC/CSM15
ongoing responsibilities and involve
them in vetting process.
4. Publish list of approved Bus TLC
Companies on the Logistics web
5. . Brief contractor community via TLC
Transport Forum and via Omnicom
shot email to CH and contractors
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