Docstoc

DeVosCampusCustodial Grand Rapids

Document Sample
DeVosCampusCustodial Grand Rapids Powered By Docstoc
					              GRCC DeVos Campus
               Custodial Services

                   RFP #1011-11031



                     Facilities Department
                  143 Bostwick Avenue NE
                Grand Rapids, MI 49503-3295




RFP Number: 1011-8144                         Page 1 of 24
                                           Table of Contents
QUICK FACTS ................................................................................................................ 3

1.0      Purpose and Conditions ..................................................................................... 4

   1.1     Purpose for the Request for Proposal ................................................................ 4
   1.2     GRCC Background ............................................................................................ 4
   1.3     Definitions .......................................................................................................... 5
   1.4     Rules and Conditions ......................................................................................... 5
   1.5     Contracts .......................................................................................................... 10
   1.6     Tobacco Free ................................................................................................... 10
2.0      RFP Response Requirements .......................................................................... 10

   2.1     Company Historty, Expertise, Personnel .......................................................... 10
   2.2     Reference Information .................................................................................... 111
3.0      Evaluation and Selection Criteria..................................................................... 11

   3.1     Selection Criteria .............................................................................................. 11
   3.2     Evaluation Criteria ............................................................................................ 11
4.0      Requirements & Standards .............................................................................. 12

   4.1     Requirements ................................................................................................... 12
   4.2     Insurance Requirements ................................................................................ 200
5.0      Quality and Performance Standards……… ……………………………………21
6.0      Pricing………………………………………………………………………………….22
7.0      Taxes……………………………………………………………………………………22


APPENDIX A: FAIR EMPLOYMENT PRACTICES AGREEMENT .............................. 22




RFP Number: 1011-11031                                                                                         Page 2 of 24
                             QUICK FACTS

RFP Number:                          1011-11031

Title:                               DeVos Campus Custodial Services

Issue Date:                          Friday, November 12, 2010

Pre Bid Meeting Date:                9:00 AM, Thursday, November 18, 2010

Proposal Due Date:                   3:00PM, Tuesday, November 30, 2010

GRCC Contact:                        Mansfield Matthewson
                                     Director of Purchasing

Email:                               mmatthew@grcc.edu

GRCC Proposal Mailed Delivery:       Mansfield Matthewson
                                     Director of Purchasing
                                     Grand Rapids Community College
                                     143 Bostwick NE
                                     Grand Rapids, MI 49503

GRCC Proposal Hand Delivery:         Mansfield Matthewson
                                     Director of Purchasing
                                     Grand Rapids Community College
                                     Peter C. Cook Administration Building
                                     415 Fulton St. E.
                                     Grand Rapids, MI 49503


Vendors intending to submit a response to this RFP should read this document in
its entirety and plan to attend the pre bid meeting as specified when planning to
submit a proposal.




RFP Number: 1011-11031                                                Page 3 of 24
1.0   Purpose and Conditions


      1.1     Purpose for the Request for Proposal
      The objective of this RFP is to solicit proposals from a responsive Vendor pool to provide
      Grand Rapids Community College (GRCC) with 3rd shift custodial services at the GRCC
      DeVos Campus (Sneden Hall and Administration Building. Warren Hall to be added at a
      later date).
      1.2     Term
      This agreement will commence on January 3, 2011 (approx.) and expire on June 30,
      2012.
      Contract Expiration Date June 30, 2012.
      Renewable each year thru June 30, 2014 at the discretion of Grand Rapids Community
      College Director of Purchasing




      1.2     GRCC Background


      The Grand Rapids Board of Education founded Grand Rapids Junior College (GRJC) in
      1914 after the University of Michigan’s faculty passed a resolution was which
      encouraged the establishment of junior colleges in Michigan. Now named Grand Rapids
      Community College (GRCC), the eight-block downtown campus is comprised of several
      classroom buildings, which includes a learning center (including the Diversity Learning
      Center) and library, the Spectrum Theater, the Applied Technology Center (which
      features a green roof), a remodeled music building, a field house with natatorium, a
      student center, Bostwick Commons, and the Calkins Science Center. GRCC also added
      the off-campus Wealthy Learning Corner to serve the East Hills and Eastown
      neighborhoods and the Westside Learning Corner to serve the west side of Grand
      Rapids.


      In addition, GRCC has two Michigan Technical Education Centers (M-TECs) in West
      Michigan. The Patrick Thompson M-TEC, part of GRCC's Lakeshore Campus located in
      Holland, opened in Fall 2000 in partnership with the Ottawa Area Intermediate School
      District. The Leslie E. Tassell M-TEC ® in Grand Rapids opened in 2002. This world-
      class facility offers training in manufacturing, auto service, and building and construction
      trades. GRCC also offers courses at a variety of off-campus locations including GVSU's
      Meijer Campus in Holland and numerous local high schools.


RFP Number: 1011-11031                                                             Page 4 of 24
     In Fall 2009, more than 19,000 students enrolled in more than 1,900 liberal arts and
     occupational courses. The diverse student body represents students from Kent and
     surrounding counties as well as students from across the U.S. and 22 other nations.
     GRCC serves another 10,000 learners by non-credit instructional opportunities. In
     addition to traditional classroom environments, students may also receive instruction
     through community and distant service-learning offerings, seminars, workshops, training
     classes, distance learning options and other educational formats.


     GRCC employs a faculty of more than 250 full-time and 350 part-time members as well
     as a staff of 650, each focused on the College’s priorities to be student-centered,
     collaborative, and flexible. Throughout its 90-year history of academic excellence, GRCC
     has maintained a solid reputation as a premier transfer institution.         The College is
     nationally recognized for both its liberal arts and occupational programs.


     To increase capacity to meet unprecedented demand, GRCC acquired the former
     campus of Davenport University on Fulton St. in downtown Grand Rapids and began
     courses at Sneden Hall as of Fall 2009. Wednesday, August 25, 2010 the former
     Davenport Campus was renamed the DeVos Campus.




     Please see GRCC’s website (http://www.grcc.edu/) for additional information.


     1.3    Definitions
            1.3.1    The term "Vendor" means a business firm submitting a proposal/quote.
            1.3.2    The terms "College" and “GRCC” mean the Grand Rapids Community
                     College.
            1.3.3    The term IT means the Information Technology Services unit of GRCC
            1.3.4    The term “Respondent” means vendors that submit an official response to
                     this RFP by the Submission Due Date.


     1.4    Rules and Conditions


            1.4.1    Communication
                    1.4.1.1 Any and all communication with GRCC shall be accomplished
                            through the Purchasing Department, using the contact information


RFP Number: 1011-11031                                                             Page 5 of 24
                          provided in the Quick Facts page of this RFP. Any Vendors that
                          deviate from this requirement will be subject to disqualification.


          1.4.2    Pre Bid Meeting
                  1.4.2.1 A mandatory pre bid meeting will be held 9:00 am, Thursday,
                          November 18, 2010 at Grand Rapids Community College –
                          DeVos Campus, Sneden Hall, Rm 103 - 435 Fulton St. E., Grand
                          Rapids, MI 49503. The purpose of the meeting will be acclimation
                          to the GRCC DeVos Campus Custodial requirements. Questions
                          will be entertained and answered; and a DeVos campus tour will
                          be provided.




          1.4.3    Vendor Questions
                  1.4.3.1 Any questions regarding interpretation or intent must be made in
                          written form and emailed to Mansfield Matthewson, Director of
                          Purchasing, at mmatthew@grcc.edu by 5:00 PM, Monday,
                          November 22, 2010.
                  1.4.3.2 Vendors who have indicated intent to respond will be e-
                          mailed answers to all questions received by                12:00PM,
                          Wednesday, November 24, 2010.


          1.4.4    RFP Response Criteria
                  1.4.4.1 Vendors must follow the format of the RFP using the section titles
                          and numbers of each information request (e.g., 1.10 – Warranty).
                          If a reference to an attached document is used as part of the
                          response to an information request, the reference must be
                          specific. For example, “See page “8”, paragraph three.”
                  1.4.4.2 Proposals that do not follow the Rules and Conditions contained
                          herein, follow the described format of this RFP, and/or do not
                          provide responses to information requested             may not be
                          considered.

                  1.4.4.3 The official copy of the proposal submitted must contain complete
                          responses and related materials.
                  1.4.4.4 The official copy must contain the signature of a duly constituted


RFP Number: 1011-11031                                                           Page 6 of 24
                       corporate official legally capable of binding the Vendor.


                       THREE copies of the proposal shall be included.         Additionally,
                       ONE electronic media (CD, USB drive) copy of the proposal is
                       requested. The College will accomplish distribution to proper
                       personnel. Emails, telegrams, faxes, phone or any other form of
                       response other than sealed hard copies are not acceptable and
                       will not be regarded as official submissions by the vendor.


               1.4.4.5 Proposal Submission
                       The official sealed copy of your proposal must be received in the
                       Purchasing Department of Grand Rapids Community College no
                       later than 3:00PM, Tuesday, November 30, 2010. Bids must
                       be clearly marked GRCC DeVos Campus Custodial Services
                       Redesign – RFP #1011-11031.


                       Mailed responses to:
                       Grand Rapids Community College
                       Mansfield Matthewson
                       Director of Purchasing
                       143 Bostwick NE
                       Grand Rapids, MI 49503


                       Delivered Responses to:
                       Mansfield Matthewson
                       Director of Purchasing
                       Grand Rapids Community College
                       Peter C. Cook Administration Building
                       415 Fulton St. E.
                       Grand Rapids, MI 49503


               1.4.4.6 GRCC will not consider or examine late responses.
               1.4.4.7 GRCC will consider amended responses only if received by the
                       Purchasing Department on or before the Submission Due Date
                       shown on the Quick Facts page of this RFP.



RFP Number: 1011-11031                                                       Page 7 of 24
                  1.4.4.8 GRCC reserves the right to reject any and all proposals, wholly or
                          in part, and waive any irregularities in the RFP process.
                  1.4.4.9 If any changes are made to this RFP by any party other than
                          GRCC, the original document in GRCC’s files takes precedence.
                  1.4.4.10 In the event it becomes necessary to revise any part of this RFP,
                          an addendum will be provided to all Vendors who have indicated
                          their intent to respond.
                  1.4.4.11 All proposals must include all elements listed in the RFP
                          Response Requirements section below.


          1.4.5    Delivery/Pickup
                  1.4.5.1 Shipping and handling of any equipment acquired by GRCC as a
                          result of this RFP must be quoted F.O.B. our dock and delivered
                          to the following address:


                                  Grand Rapids Community College
                                  151 Fountain NE
                                  Grand Rapids, MI 49503
                                  Attn: Shipping & Receiving
          1.4.6    Warranty
                          N/A




          1.4.7    Proprietary Information
                  1.4.7.1 Vendors must provide a corporate financial statement. Reponses
                          will be opened, read publicly and will be made a matter of public
                          record and as such may be reviewed by any interested party.
                          Pricing and contracts cannot be considered proprietary.


          1.4.8    Freedom of Information Act
                  1.4.8.1 Respondents are advised that all materials submitted to GRCC for
                          consideration in response to this solicitation will be considered the
                          property of Grand Rapids Community College and will not as a
                          matter of course be treated as confidential information.
                  1.4.8.2 GRCC reserves the right to distribute or not to distribute materials


RFP Number: 1011-11031                                                          Page 8 of 24
                          and information submitted by Respondents as it sees fit and/or as
                          required by applicable law.
                  1.4.8.3 If a Respondent wishes to supply any information, which it
                          believes is exempt from disclosure under the Act, that Respondent
                          should summarize such information in a separate envelope. Each
                          page submitted should be clearly marked "Confidential," but
                          otherwise be presented in the same manner as the Proposal.
                          However, any such information is provided entirely at the
                          Respondent's own risk and Grand Rapids Community College
                          assumes no liability for any loss or damage that may result from
                          the College’s disclosure at any time of any information provided by
                          the Respondent in connection with its proposal.


          1.4.9    Non-discrimination in Employment
                  1.4.9.1 Equal Opportunity
                      1.4.9.1.1 Grand Rapids Community College, as an Equal Opportunity
                                Employer, complies with federal and state laws prohibiting
                                discrimination, including Title VI and Title VII (with
                                Amendments) of the 1964 Civil Rights Act, Title IX of the
                                Educational Amendment of 1972, Section 504 of the
                                Rehabilitation Act of 1974 as amended 38 USCO20-12. It
                                is the policy of the Board of Trustees that no person, on the
                                basis of race, sex, color, religion, national origin or ancestry,
                                age, marital status, handicap, sexual orientation or veteran
                                status, shall be discriminated against in employment,
                                educational programs and activities, or admission. Inquiries
                                or complaints should be addressed to Kathy Keating/EEO
                                Office, 143 Bostwick NE, and Grand Rapids 49503-3295,
                                (616) 234-3453.
                  1.4.9.2 Fair Employment Practice Agreement
                                 Grand Rapids Community College requests that the
                                 enclosed Fair Employment Practice Agreement (Appendix
                                 “A”) be submitted with the Vendor’s proposal, however
                                 submission is not mandatory.




RFP Number: 1011-11031                                                           Page 9 of 24
      1.5      Contracts
               1.5.1   Any contract(s) resulting from this RFP:
                   1.5.1.1 Shall be governed under, and the rights and obligations of the
                             parties hereto be determined in accordance with, the laws of the
                             State of Michigan; and
                   1.5.1.2 Shall incorporate the responses of the successful Vendor and such
                             responses shall constitute material terms of any contracts; and
                   1.5.1.3 Are dependent upon approval by the College’s Board of Trustees.


               1.5.2   GRCC reserves the right to terminate the contract within thirty (30) days
                       of written notice and prior to any Contract Termination data, if either
                       service, equipment or contract performance and conduct, as judged by
                       GRCC, does not meet acceptable standards.


               1.5.3   A Vendor must attach any Contracts, Support Agreements, End User
                       License Agreements and/or any Hardware, Software, or Support use
                       Terms and Conditions or Contracts that must be completed, applicable to
                       any services or products acquired by GRCC as a result of this RFP.


      1.6      Tobacco Free
               1.6.1   GRCC is a tobacco free campus. All individuals including students,
                       faculty/staff,   suppliers,   contractors/subcontractors   and   visitors   are
                       prohibited from smoking in College buildings, vehicles and premises. All
                       individuals are expected to acknowledge the tobacco free policy and
                       provide full compliance. See www.grcc.edu/tobaccofree for additional
                       information.


2.0   RFP Response Requirements
            Proposals submitted must include the following:


      2.1      Company History, Expertise, Personnel
               2.1.1   Each Vendor must provide a brief description of its company, including
                       the date established, and the organization’s experience and history in
                       providing commercial custodial services.
               2.1.2   Each Vendor shall include a brief description of the professional and



RFP Number: 1011-11031                                                              Page 10 of 24
                     technical experiences, background, qualifications and expertise of the
                     organization’s key personnel to be assigned to this project.


      2.2   Reference Information
            2.2.1    Each vendor must provide brief descriptions of providing similar products
                     and/or services at similar organizations within the last five years.
            2.2.2    Each vendor must provide at five references with past/present similar
                     environment and/or similar products (local Michigan higher education
                     institutions preferred. References should include institution name, contact
                     name, address, phone, fax and email address and contact information for
                     the specific person who is knowledgeable about the vendor’s record and
                     performance. References may be contacted for consultation and/or site
                     visits at our discretion.
            2.2.3    References must not be from a person, company or organization with any
                     interest, financial or otherwise, in the Vendor organization.
            2.2.4    GRCC, at its sole discretion, may contact other known clients of the
                     Vendor for references.
            2.2.5    GRCC may eliminate from further consideration in the RFP process any
                     Vendor who, in the opinion of GRCC, receives an overall unfavorable
                     report from client references.


3.0    Evaluation and Selection Criteria
      3.1   Selection Criteria
            3.1.1    The College reserves the right to reject any and all proposals, wholly or in
                     part, and waive any irregularities in the RFP process.
            3.1.2    GRCC will determine which responses are to be considered for
                     evaluation and will determine the successful Vendor.
            3.1.3    A team led by the Facilities Department and the Purchasing Department,
                     following GRCC’s policies and procedures, will conduct the evaluation
                     and selection process.




      3.2   Evaluation Criteria
            The evaluation of responses will be based on, but not limited to
                    3.2.1   Vendor’s ability to meet all the requirements and specifications
                            contained in this RFP


RFP Number: 1011-11031                                                               Page 11 of 24
                   3.2.2   Cost, best value to GRCC
                   3.2.3   Alignment with GRCC Mission, Vision, Values and Ends.
                   3.2.4   Ability to meet GRCC’s service and timeline requirements
                   3.2.5   Financial strength of the Vendor
                   3.2.6   Quality of Proposal documentation and/or presentation
                   3.2.7   Vendor’s experience in public higher education
                   3.2.8   Vendor’s solicited and unsolicited references

             The evaluation criteria listed below summarizes the elements that will be
             considered when evaluating submitted proposals




       Evaluation Criteria                                                             Weight
       Complete Proposal Cost
        Best Value for custodial services, cleaning supplies, tools, etc.             75%
        Total budget
       Experience
        Scope of Services provided
        Staff knowledge and responsiveness                                            15%
        Alignment with industry best practices
        Ease of implementation

       References                                                                      10%


4.0   Requirements & Standards
      4.1    Requirements for GRCC DeVos Campus - Sneden Hall and Administration
             Building.
             (Warren Hall to be added at a later date at the discretion of the Executive
             Director of Facilities ).


       Location            Task                                        Freq.   Cycle
       Offices
                           Vacuum                                      6       Daily
                           Edge Vacuum                                 1       Bi weekly
                           Empty Trash                                 6       Daily
                           Clean fronts of file cabinets               5       Weekly        as
                                                                               needed
                           Wipe and disinfect trash receptacles        5       Weekly        as



RFP Number: 1011-11031                                                         Page 12 of 24
                                                                       needed
                    Replace trash liners                           5   Weekly     as
                                                                       needed
                    Clean chair bases                              1   Monthly
                    Vacuum upholstery                              1   Monthly
                    Dusting – high & low areas                     1   Weekly
                    Interior Windows & Door Glass                  1   Weekly
                    Sanitize Phones                                1   Weekly


      Restrooms
                    Close restroom – post signs                    6   Daily
                    Empty Trash                                    6   Daily
                    Clean and disinfect dispensers                 6   Daily
                    Fill dispensers                                6   Daily
                    Dusting – high & low areas                     6   Daily
                    Clean and disinfect waste receptacles          6   Daily
                    Sweep and mop floor                            6   Daily
                    Clean and disinfect sinks                      6   Daily
                    Clean glass and mirrors                        6   Daily
                    Clean and disinfect toilets & urinals          6   Daily
                    Clean and disinfect walls around toilets, 6        Daily
                    urinals, stall doors, partitions, sinks, etc


                    Machine scrub floor                            1   Monthly
                    Clean and polish kick plates and door 1            Monthly
                    jams
                    Replace urinal screens                         1   Weekly
                    Maintain drains/flush to be odor free          1   Weekly or as
                                                                       needed
      Lobbies/
      Corridors
                    Empty Trash                                    6   Daily
                    Clean and disinfect waste receptacles          6   Daily
                    Replace trash liners                           6   Weekly     as
                                                                       needed



RFP Number: 1011-11031                                                 Page 13 of 24
                    Dust and damp mop floor                     6   Daily
                    Clean glass inside and outside glass on 6       Daily
                    main entries
                    Clean interior wi9ndows                     1   Weekly
                    Dust all fixtures, ledges, shelves, edges, 1    Weekly
                    furniture, partitions, door frames, etc.
                    Disinfect public phones                     6   Daily
                    Spot clean walls                            6   Daily
                    Damp wipe all un-upholstered furniture, 1       Weekly
                    tables and counters
                    Clean and polish kick plates and door 1         Weekly
                    jams
                    Remove mats, clean under and replace        1   Weekly
      Elevators
                    Sweep and mop floor                         6   Daily
                    Clean gates                                 1   Weekly
                    Spot clean walls                            6   Daily
      Stairwells
                    Sweep and mop floor                         6   Daily
                    Wipe handrails, dust, clean spills          5   Daily
                    Spot clean walls                            6   Daily
                    Dust high areas                             1   Weekly
      Cafeteria
                    Sweep and mop floor                         6   Daily
                    Vacuum                                      6   Daily
                    Wipe, clean and disinfect tables            6   Daily
                    Dusting – high & low areas                  1   Weekly
                    Empty Trash                                 6   Daily
                    Clean and disinfect waste receptacles       6   Daily
                    Clean and disinfect food prep countertops   5   Daily
                    Clean microwaves inside and out             5   Daily
                    Interior Windows                            1   Weekly
                    Clean chair bases                           1   Monthly
                    Edge Vacuum                                 1   Bi weekly
                    Dusting – high & low areas                  1   Weekly



RFP Number: 1011-11031                                              Page 14 of 24
      Drinking
      Fountains
                      Clean and disinfect surfaces on all 6       Daily
                      building fountains
                      Wipe dry                                6   Daily
                      Clean all hallway fountains             5   Daily
      Lecture Halls
                      Vacuum                                  6   Daily
                      Clean and disinfect tables              6   Daily
                      Clean glass frames on Wall of Fame      1   Weekly
                      Empty Trash                             6   Daily
                      Clean chair bases                       1   Monthly
                      Edge Vacuum                             1   Bi weekly
                      Dusting – high & low areas              1   Weekly
      Classrooms
                      Vacuum                                  6   Daily
                      Empty Trash                             6   Daily
                      Clean and disinfect waste receptacles   6   Daily
                      Replace trash liners                    6   Weekly      as
                                                                  needed
                      Clean entry glass                       5   Daily
                      Clean chair bases                       1   Bi-weekly
                      Dusting – high & low areas              1   Weekly
                      Edge Vacuum whiteboard area             6   Daily
                      Clean whiteboards                       6   Daily
                      Clean and disinfect desks               6   Daily
      Summer
      Classroom
      Cleaning
                      Dust/wash cold air returns                  Annually
                      Clean all chalkboards and trays             Annually
                      Wipe down all baseboards                    Annually
                      Clean all doorframes                        Annually
                      Clean all window sills                      Annually
                      Wash light lenses                           Annually



RFP Number: 1011-11031                                            Page 15 of 24
                        Wash all student desks (top and bottom)           Annually
                        Wash instructor desks                             Annually
                        Clean all painted doors                           Annually
                        Clean glass wooden doors                          Annually
                        Clean overhead projectors and screens             Annually
                        Clean projection screens                          Annually
                        Clean all TVs an mounts                           Annually
                        Clean chair and desk bases                        Annually
                        Clean plastic chair seats                         Annually
                        Clean and disinfect waste receptacles             Annually
      Intensive Floor
      Care
                        Spot all carpets                              5   Daily
                        Sweep and mop hard floors                     5   Daily
                        Deep scrub all bathroom floors                1   Weekly
                        Heavy mop and burnish all hard floors         1   Weekly
                        Shampoo/extract all high traffic carpeted 1       Weekly
                        areas
                        Scrub janitors closet floors                  1   Weekly
                        Neutralize    and     flush      entry   mats 1   Monthly
                        (November to April)
                        Deep scrub and apply 1 coat finish to 1           Monthly
                        hard floors
      Wall/Partition
      Cleaning
                        Spot Clean including light switches               As needed
                        Wall/partition washing                        1   Annually
                        Clean partition/interior glass                1   Monthly
      Storage
      Rooms/Janitors
      Closets
                        Thoroughly clean storage rooms and 1              Monthly
                        janitors closets
      Variable
      Services



RFP Number: 1011-11031                                                    Page 16 of 24
                          Emergency     Stain/gum     removal   from            As needed
                          carpets
                          Emergency clean up                                    As needed
                          Vacuum upholstered chair fabric              1        Monthly
                          Dust fire extinguishers                      1        Monthly
                          Removed bagged trash                         5        Daily
                          Clean air bars, vents, diffusers             1        Monthly
                          Empty all recycling containers               5        Daily




     Contractor

     Contractor shall provide all materials, supplies (except noted below), and equipment
     as required to properly maintain the facilities and areas in an acceptable condition. This
     shall include:

     -   all required maintenance and cleaning products including, but not limited to:

         cleaners           floor care cleaners and protective coatings, etc.
         bleach             brooms
         bowl mops         mops (wet and dry/dry dust mops), mop handles, dust mop
                           handles
         dust pans          bowl brushes
         putty knives      spray bottles
         dusters            sponges
         rags               window squeegees
         floor pads         rubber gloves
         floor machines     vacuum cleaners, etc., needed to perform the cleaning.

     NOTE: All supplies must be used in accordance with the manufacturer’s
     recommendations and instructions.            All containers must be labeled with the
     manufacturer’s brand name, name of product, and its recommended use.
     All floor finishes, floor sealer, floor stripper, germicidal cleaner, disinfecting cleaner,
     carpet cleaner, supplies, detergents, spotter, metal and wood polishes, etc. must be
     registered with the United States Department of Agriculture.

     Contractor’s employees must use protective clothing or gloves when handling harsh skin
     irritating chemicals.

     Vacuum cleaners shall be equipped with a beater bar or double row of brushes with high
     suction. The bar or brush setting should be approximately 1/8" below the vacuum
     cleaner casing. It is recommended that vacuum cleaners be equipped with special
     HEPA type bags that lose no more than 1/10 of one percent of collected dust to the
     atmosphere.

     NOTE: All equipment used in the cleaning operation of any City building must be in good
     safe operating condition as required by OSHA. Equipment with broken or exposed
     electric wires will not be used. Upon completion of the workday, all equipment will be
     properly stored or removed from the facility. Nothing will be left out in the open.


RFP Number: 1011-11031                                                          Page 17 of 24
     GRCC

     GRCC shall provide the Contractor with supplies such as:

     - toilet tissue       c-fold hand paper towels           kitchen roll paper towels
       liquid hand soap    disinfectant

     Liners for trash receptacles shall also be provided by the City, but installed by    the
     Contractor.

     CONTRACTOR’S PERSONNEL:

     Contractor’s employees are to present a professional appearance. They shall be neat,
     clean, well groomed, courteous, properly uniformed and conduct themselves in a
     respectable manner while performing duties and while on City property.

     The contractor shall provide GRCC with a listing of all personnel assigned to the
     contract. In addition, the Contractor shall provide a listing of names, emergency
     telephone numbers and beeper numbers of supervisory personnel assigned to the
     contract. It will be the Contractor’s responsibility to keep this list up to date.

     The Facilities Manager or his designee, may request that the Contractor remove any
     employee if it is determined that services are not being performed in accordance with the
     terms and conditions of the contract.

     SUPERVISION:

     Contractor shall provide an adequate number of trained and qualified supervisors
     capable of providing the necessary supervision to satisfy the contract during all service
     hours. Supervision must be by an on-site supervisor. The supervisor shall be
     responsible for monitoring personnel activities and resolving any service problems with
     designated City staff. Each supervisor shall be capable of verbal and written
     communication in the English language and shall be able to effectively communicate
     with the service workers.
     The Facilities Manager or his designee, may request that the Contractor remove any
     supervisor if it is determined that services are not being performed in accordance with
     the terms and conditions of the contract.

     By signing this proposal, the Contractor confirms that a supervisor will be in constant
     attendance during all service hours.

     UNAUTHORIZED PERSONNEL:

     The Contractor’s employees are not to be accompanied in their work areas on GRCC
     premises by acquaintances, family members, or any other person unless said individual
     is an authorized Contractor employee. Grand Rapids Community College prohibits
     teenagers, minors, or children from working in City-owned buildings under this
     Agreement.




RFP Number: 1011-11031                                                         Page 18 of 24
     4.1 Insurance Requirements
     The successful bidder shall provide insurance certificates for minimum insurance
     coverage as follows:


                                         Each
                                         Occurrence             Aggregate
     GENERAL LIABILITY

     Bodily Injury Liability             $ 1,000,000            $2,000,000
     Property Damage                     $ 1,000,000            $2,000,000
     OR
     Bodily Injury & Property
     Damage Combined                     $1,000,000             $2,000,000

     AUTOMOBILE LIABILITY

     Bodily Injury & Property
     Damage Combined Single
     Limit.                              $1,000,000

     EXCESS LIABILITY

     Commercial Umbrella
     Coverage                            $1,000,000             $1,000,000



     WORKERS’ COMPENSATION & EMPLOYERS’ LIABILITY

     Each Accident                       $ 500,000
     Disease-Policy Limit                $ 500,000
     Disease-Each Employee               $ 500,000


     ADDITIONAL INSURED

     Grand Rapids Community College, its elected or appointed officers, officials,
     employees and volunteers are included as insureds with regard to damages and
     defense of claims arising from:

     (a)    activities performed by or on behalf of the Named Insured,
     (b)    products and completed operations of the Named Insured,
     (c)    premised owned, leased or used by the Named Insured, or
     (d)    the ownership, operation, maintenance, use, loading or unloading of any
            auto owned, leased, hired or borrowed by the Named Insured.”




RFP Number: 1011-11031                                                        Page 19 of 24
       INDEMNIFICATION

       The bidder shall agree to indemnify and save Grand Rapids Community College,
       its officers, agents and employees, from and against any and all liability, claims,
       demands, or damages, caused by negligent act or omission, misfeasance, or
       malfeasance of the bidder, its agents, servants, or employees, including fines,
       fees, expenses, penalties, or suit proceedings, actions and costs of action, and
       attorney’s fees for trial and on appeal, and any kind and nature arising or growing
       out of the action of the bidder connected with the appeal, and any kind and
       nature arising or growing out of the action of the bidder connected with the
       performance of agreement, whether by act or omission of the bidder, its agents,
       servants, employees or others; unless said claim for liability is caused by
       negligence, misfeasance or malfeasance of GRCC or its agents, or employees.


5.0 Quality and Performance Standards
          5.1 Successful bidder shall include a description of their quality program
              program, including complaint resolution and corrective action procedures.


          5.2 Successful bidder shall describe metrics that are tracked, the frequency at which
              they are tracked and guaranteed level of performance. Submission of quality and
              performance history is also encouraged.




6.0 Pricing

         6.1 Vendors must provide detailed pricing for their proposals making certain to
              itemize/detail the costs for all proposed products and services on a monthly
              basis.
         6.2 Any items, products or services that would result in additional charges must be
              clearly presented and explained.
         6.3 Outline the pricing structure of your company. Pricing must be provided to
              include all costs related to the agreement.
         6.4 Vendors must indicate what items have warranties and what the duration of the
              warranties are. Any quotas or limits of service must be clearly identified and
              remedies or additional costs explained.
         6.5 All prices and rates are guaranteed to be firm for the first year. Please indicate
              pricing and/or discount percentage commitments for subsequent years (i.e.
              specific prices/discounts for years two and three; percentage increase




RFP Number: 1011-11031                                                           Page 20 of 24
            maximums, or other defined methods). GRCC reserves the right to exercise the
            option to extend or close any awarded contract at the expiration of year one.
        6.6 Any shipping costs to be incurred by the College must be quoted FOB our dock.
            Shipping costs must be provided by item and sub-totaled by system.
        6.7 In addition to what has been specified, Suppliers are encouraged to provide
            “expressive   bid”   alternate   pricing/proposals    by   suggesting    alternate
            specifications, technology, terms and conditions, service conditions, etc. that
            could result in flexibility and cost savings for Grand Rapids Community College
            and for the Vendor. Vendors must insure that their alternate proposal meets or
            exceeds requirements and specifications as detailed throughout this RFP.
        6.8 Payment terms will be net 30 days upon delivery of products and following
            completion of any services and receipt of invoice.



7.0 Taxes
            7.1    Grand Rapids Community College is exempt from Michigan Sales Tax
                   and will furnish a tax exempt certificate upon request.




RFP Number: 1011-11031                                                        Page 21 of 24
                         APPENDIX A:




RFP Number: 1011-11031                 Page 22 of 24
                           Fair Employment Practices Agreement

This rider is attached to and made a part of the bidding form agreement between
the Grand Rapids Community College and


Name of Company

During the performance of this contract, the above named firm agrees as follows:

1. Will not discriminate against any employee or applicant for employment because of race, color,
   religion, sexual orientation, gender, age, national origin, height, weight, marital status, disability, or
   status as a veteran (“protected classes”) unless necessary as a bona fide occupational qualification.
   Said company will take action to ensure that applicants are employed without regard to their
   membership in a protected class, as defined above. Such action shall include but not be limited to the
   following: employment, upgrading, demotion or transfer, recruitment or recruitment advertising, layoff,
   recall, or termination, rates of pay or other forms of compensation, and a selection for training,
   including apprenticeship. He/She agrees to post in conspicuous places, available to employees and
   applicants for employment, notices to be provided by the contracting officer setting forth the
   provisions of this nondiscrimination clause.

2. Will, in all solicitations or advertisements for employees placed by or on behalf of the company, state
   that all qualified applicants will receive consideration for employment without regard to race, color,
   religion, sexual orientation, gender, age, national origin, height, weight, marital status, disability, or
   status as a veteran unless necessary as a bona fide occupational qualification.

3. Will, as applicable, provide a written notice of the companies’ commitments under the Fair
   Employment Practices Agreement to each labor union representative or worker(s) with which he/she
   has a collective bargaining agreement or other contract understanding. He/She further agrees to post
   a copy of the notice in conspicuous places available to employees and applicants for employment.

4. Will furnish all information and reports as requested by Grand Rapids Community College, including
   pertinent books, records, and accounts to ascertain compliance with Grand Rapids Community
   College nondiscrimination policies.

5. In the event of noncompliance with the nondiscrimination clauses of this contract or with any of the
   said policies, this contract may be canceled, terminated, or suspended in whole or in part, and the
   said company may be declared ineligible for further contracts in accordance with procedures
   established by the Grand Rapids Community College and such other sanctions may be imposed and
   remedies involved as provided by rule, regulation, order or statement of policy of the College or as
   otherwise provided by law.

6. The following provisions are required by the Elliot-Larson Civil Rights Act: The company and, where
   applicable, sub-contractors shall not discriminate against any employee or applicant for employment,
   to be employed in the performance of this contract, with respect to his/her hire tenure, terms,
   conditions or privileges of employment, because of his/her f race, color, religion, sexual orientation,
   gender, age, national origin, height, weight, marital status, disability, or status as a veteran unless
   necessary as a bona fide occupational qualification

7. MINORITY OWNERSHIP
   Ownership Interest:
   Public Act 428 of 1980 requires that the minority business owner or woman business owner own
   more than 50% of the shares or interest in the business and share in more than 50% of the net profit
   or loss of the shares or interest in the business which accrues to shareholders who are members of a
   minority or a woman owned business.




RFP Number: 1011-11031                                                                     Page 23 of 24
    Completion of this Form is Requested for Monitoring Purposes

   CONTROL AND OPERATION
   P.A. 428 of 1980 requires the minority or women to exercise the power to make policy
   decisions and be involved in the day-to-day management of the business.

   Please check the following applicable criteria:

   ______Minority-Owned

   ______Female-Owned

   Company Name:________________________             Phone:____________________________

   Address:__________________________________________________________________

   Type of Business: __________________________________________________________

   _____Independent Firm, or Owned/Controlled by:__________________________________

   Corporate Address of Parent Firm_____________________________________________


 Personnel as of (Payroll Date)

                          ALL PERSONS                       PERSONS OF          PERSONS
JOB CATEGORIES            M       F   TOTALS                    COLOR           OF COLOR
                                                              M           F     TOTALS
 Officials & Managers
 Professionals
 Technicians
 Sales Persons
 Crafts Persons
 Operatives
 Service Workers
 Laborers (Unskilled)
 Apprentices
 All Others

Total Employees



Name of person providing data (please print):_______________________________________

Phone:_______________________ Date:_______________________________________

Title:_________________________ Signature:___________________________________

Questions concerning the Fair Employment Practices Agreement should be directed to Labor
   Relations (616) 234-3453



RFP Number: 1011-11031                                                    Page 24 of 24

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:3
posted:10/6/2012
language:Latin
pages:24