IMPROVEMENT NEEDS ANALYSIS (A) by J7G2UPN

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									                       IMPROVEMENT NEEDS ANALYSIS (A)

                               HEAD OF DEPARTMENT

Head of Department:                            Department:

Company:                                       Phone/fax/email:

Address:

Course Title: e.g Keeping your workplace well-organised

Time and Place: e.g. 14.00 to 18.00, 9, 16, 23 May 2005, Room 4 in the office building.

Roadmap to Quality reference: e.g. Unit 5, Disposal and Storage, Texts 5.1, 5.2, 5.3,5.4

Web reference: http:// www.e4pq.org/tqm

Course description:
    Removing unnecessary and defective products form the workplace.
    Setting up storage and inventory systems.

Answer each of the following questions briefly:

   1. What problems do you have keeping your workplace well-organised?

   2. What steps have you already taken to deal with these problems?

   3. How successful have these steps been?

   4. If they have not been completely successful what are the reasons: (e.g. lack of funds,
      resources, know-how, employee motivation etc.?)

   5. What steps could have been taken that have not yet been taken?

   6. What steps do you think should now be taken?

   7. What do you hope your department will gain from this course?

   8. What do you hope your staff will gain?

                               PARTICIPANT PROFILE

Number of participants:

Typical work experience:

Training courses taken by most participants (give numbers):

Qualifications of most participants (give numbers):

(If your employees are completing the individual form you do not need to answer the last two
questions.)
                       IMPROVEMENT NEEDS ANALYSIS (B)

                                 PARTICIPANT FORM

Company:                                           Department:

Name:                                              Phone/fax/email

Address:

Course Title: Keeping the workplace well-organised

Time and Place: 14.00 to 18.00, 9, 16, 23 May 2005, Room 4 in the office building.

Roadmap to Quality reference: Unit 5, Disposal and Storage, Texts 5.1, 5.2, 5.3,5.4

Web reference: http:// www.e4pq.org/rmq

Course description:
    Removing unnecessary and defective goods form the workplace.
    Setting up storage and inventory systems.

Answer each of the following questions briefly:

   1. What problems do you and your co-workers have in keeping your workplace well-
      organised?

   2. What steps have you already taken to deal with these problems?

   3. How successful have these steps been?

   4. If they have not been completely successful what are the reasons?

   5. What steps could have been taken that have not yet been taken?

   6. What steps do you think should now be taken?

   7. What do you hope your department will gain from this course?

   8. What do you hope you will gain?

                               PARTICIPANT PROFILE

Work experience:

Training courses that you have taken:

Educational and professional qualifications:

								
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