Technical Customer Support Specialist by 2ee6rq


									Technical Customer Support Specialist (Hillsboro, OR)
Cerus Industrial is committed to creating innovate solutions for our fan and pump
customers in the Industrial and HVAC markets. We are a rapidly expanding company
seeking talented individuals to grow with us. At Cerus Industrial, we strive to put the
customer’s needs above all else. As a Technical Customer Support Representative,
you will provide technical guidance to support customers’ use of our products.

Primary responsibilities include (but are not limited to):
-Providing technical support and troubleshooting
-Maintaining our standard product catalog and keeping accurate Bills Of Materials
-Processing customer returns and investigating warranty requests
-Occasional travel may be necessary

As the technical arm of the sales team, the required abilities are:
-Two or Four year degree in Engineering or other Technical discipline
-Comfortable working in high stress environments
-Able to manage your own time and prioritize tasks
-Excellent interpersonal skills and an outgoing attitude
-Customer service experience (by telephone or other) preferred
-Self-starter, willing to take initiative to solve a problem
-MUST HAVE basic fundamental understanding of electric circuits

Current college students are encouraged to apply. Come grow with us and use this
position as a springboard to higher level engineering positions within the company. In
addition to on the job training, you'll also receive competitive salary, monthly bonus
potential, 401(k), Medical and Dental Insurance.

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