UNIVERSITY OF NOTTINGHAM
RECRUITMENT ROLE PROFILE FORM
Job Title: Business Manager, Surface & Interface Centre of
School/Department: School of Pharmacy (Surface and Interface Centre of
Salary: £35,938 - £44,166 per annum, depending on skills and
experience. Salary progression beyond this scale is subject to
Job Family and Level: APM Level 5
Contract Status: Fixed term for 18 months, with renewal based on the success
of the role-holder in maximising income to the Centre.
Hours of Work: Full-time
Location: University Park
Reporting to: Finance and Business Manager, School of Pharmacy
Purpose of the New Role:
This role has been created as part of a successful Strategic Development Fund bid made by the
School of Pharmacy, working in partnership with the National Physical Laboratory (NPL), to
establish a Surface and Interface Centre of Excellence. The Centre will maximise the use of
expertise and analytical equipment across the two organisations.
The Business Manager will work closely with academic staff appointed to the Centre to develop
the Centre and maximise income from use of the analytical equipment sited across the
University and at NPL. Although based at the School of Pharmacy on University Park, the role-
holder will be required to travel extensively to build links with clients.
Main Responsibilities % time
1. Achieving the Centre’s targets for income generation: 70%
Carry out market analysis for the Centre, using data obtained from a
variety of sources to identify potential customers both within and
outside the University
Represent and promote the Centre to existing and potential customers,
individually and at meetings, conferences, fairs, etc.
Assess customer needs and make recommendations for solutions
offered by the Centre.
Negotiate contracts with customers.
Plan and monitor the Centre’s workload to ensure that contracts can be
met within agreed timescales.
Develop and implement innovative strategies to secure future growth
of the Centre.
2. Take financial responsibility for the Centre’s activities: 15%
Analyse the costs associated with specific pieces of equipment and cost
services accordingly, so as to maximise income to the Centre.
Monitor the Centre’s income and expenditure, both actual and
Provide regular reports on income generation, associated costs and
forecasts against targets to the Centre’s Director.
3. First point of contact for customers and providers: 15%
Liaise between customers and University of Nottingham analytical
scientists to ensure quotes for work are provided, followed up, report
deadlines are met and work is billed.
Network with colleagues within the University, particularly in BEIS, to
share good practice and exchange information.
4. Any other duties appropriate to the role and level.
Knowledge, Skills, Qualifications & Experience
Qualifications/ A good first degree (or equivalent) PhD (or equivalent) in surface
Education in a science subject. or interface analysis or related
Skills/Training Knowledge and experience of
Ability to plan and work
independently, taking initiative
and being innovative and
Ability to work and deliver under
Excellent inter-personal and
communication skills and the
ability to win the confidence of
both academic staff and
representatives from industry.
A high level of financial
Experience Familiarity with/understanding of Experience of working in the
the area of surface and interfacial analytical service industry.
science. Experience of creating and
Experience of working to, and maintaining customer
achieving, targets and deadlines. relationships.
A network of contacts relevant
to the Centre
i) taken independently by the role holder
Prioritisation of own workload and management of time.
Identification of potential customer base and development of marketing initiatives.
Development and implantation of strategies for growing the Centre and maximising its
ii) taken in collaboration with others
Finalising details of/obtaining Centre Director’s approval for contracts, services offered and
fees to be charged.
Decisions involving expenditure outside agreed budgets.
iii) referred to the appropriate line manager by the role holder
Decisions which could adversely affect the reputation of the Centre, School or University.
This is a key role in ensuring the success of this new Centre. The post is for 18-months with
continuation beyond this dependant on the role-holder’s success in meeting income targets.
Informal enquiries may be addressed to Professor Morgan Alexander, email:
firstname.lastname@example.org. Please note that applications sent directly to this email
address will not be accepted.
Please quote ref. CE/09604S