FILL-IN-THE-BLANKS NEWS RELEASE: DIAMOND ELITE AWARD

							    FILL-IN-THE-BLANKS NEWS RELEASE: DIAMOND ELITE AGENT AWARD
    Information in ALL CAPS AND UNDERLINED below needs to be filled in. Then print out on your company’s
        letterhead and distribute this release via e-mail, fax or mail to your local newspapers’ real estate editors.




For Immediate Release                                    Contact: (FIRST AND LAST NAME)
                                                                  (AREA CODE/PHONE NUMBER)

            (FIRST AND LAST NAME) of Real Living (Company Name) Wins

                       Prestigious National Award for Customer Service

(CITY, STATE – DATE) Real Living (COMPANY NAME) – Real Living Real Estate announced today that
                                                            ®
(FIRST AND LAST NAME) has received the Premier Service Diamond Elite national award for providing
superior customer service to home buyers and sellers in (CITY).

The Premier Service Diamond Elite award was presented to (LAST NAME) by Real Living Real Estate
president Harley E. Rouda, Jr., and (HE/SHE) will be recognized at the company’s upcoming national
business conference.

"As its name implies, (FIRST AND LAST NAME) is now a member of an elite group of real estate
professionals recognized nationally for providing incredibly high levels of customer service to their local
clients," Rouda said. "With our Premier Service program, buyers and sellers are asked to complete a
survey evaluating the service they receive and (LAST NAME) received one of the company’s highest
rankings.”

To qualify to become a Premier Service Diamond Elite award winner, (LAST NAME) had to receive a
minimum 97 percent customer satisfaction rating. (LAST NAME’s) customer satisfaction rating was
(INSERT RATING) percent.

"I am absolutely thrilled to receive this award since it’s an independent rating based upon evaluations
from those people who matter most: my clients,” said (LAST NAME).

Premier Service is one of the most comprehensive and effective customer service programs in the real
estate industry. Through the program, Real Living Real Estate’s agents put in writing, up front, the
services they will perform. Following the transaction, Real Living Real Estate asks customers to honestly
rate their performance through a written survey from an independent third party.

Real Living (COMPANY NAME) provides a variety of real estate services, including: (INSERT
ADDITIONAL SERVICES PROVIDED, SUCH AS MORTGAGE, SETTLEMENT SERVICES, ETC.) Real
Living (COMPANY NAME) is located at (STREET ADDRESS, CITY NAME, ZIPCODE AND PHONE
NUMBER AND WEB SITE).


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