Keeping Adelaide Airport Safe and Secure
Content s Content s (cont)
Abbreviation List ii Close Doors 14
A More Secure Airport 1 Forcing Doors 14
Introduction 1 Damaged Fences and Access Points 14
Secure Areas at Adelaide Airport 2 Parking Near an Airside Fence 14
Identification and Security Access 6 Airside Gates 15
Other Issuing Authorities 6 Airside Inspection 15
Aviation Security Identification Card (ASIC) 6 Security Enforcement 15
ASIC (Red) 6 Important Security Facts 17
ASIC (Grey) 6 Unattended Items 17
Conditions of Issue & Use 7 Packages 17
Visitor Identification Card (VIC) 9 Mail Handling and Unknown Substances 18
Conditions of Issue & Use 9 Bomb Threats 18
Security Access Card (SAC) 10 Security Breach or Concern 18
Conditions of Issue & Use 10 Crime & Security Prevention 19
Moving Through Security Controlled Areas 11 Crime & Security Reporting 20
You Must 11 Security Roles of Some Airport Agencies 22
You Must Not 11
Department of Infrastructure, Transport, Regional Development and
Security Screening 12 Local Government (DITRDLG) 22
Sterile Areas 12 Adelaide Airport Limited (AAL) 22
Tools of Trade 12 Australian Federal Police (AFP) 22
Retail Goods Deliveries 12 Australian Customs Service (ACS) 23
Airside Deliveries 13 Airlines 23
Meeters & Greeters 13 Adelaide Airport Security Restricted Area Plan 24
ASIC Display 14 Assistance Contact List 26
Off Duty 14
Security Guide | Adelaide Airport Security Guide | Adelaide Airport
Abbreviation List A More Secure Airp or t
AAL Adelaide Airport Limited This security guide is provided to you as As part of our duty of care, it is important
an induction and reference document that we maintain the highest safety and
ACC Airport Coordination Centre
for all staff working at Adelaide Airport. security standards in order to protect
ACS Australian Customs Service Information in the guide covers relevant Adelaide Airport passengers and fellow staff.
issues which you need to know to help
AFP Australian Federal Police keep Adelaide Airport safe and secure.
ASIC Aviation Security Identification Card I recommend that you read and
understand the contents so you are
AvSM Aviation Services Manager
prepared for a security or emergency
CCTV Closed Circuit Television incident. It summarises your security
responsibilities and provides you with a Phil Baker, Managing Director
DIAC Department of Immigration & Citizenship reference to help you to be prepared for Adelaide Airport Limited
an emergency situation.
DITRDLG Department of Infrastructure, Transport, Regional Development
and Local Government
PIO Pass Issue Office
SAC Security Access Card
SACS Security Access Control System A “Positive Security Culture” is one of the more important aspects of effective security.
It is very important that all airport employees undertake security awareness training to
understand basic airport security measures, their obligations and what they are expected
to do and how to report suspicious activity, criminal activity or security breaches. The
education provided by this security guide is aimed at promoting a robust security culture.
ii Security Guide | Adelaide Airport Security Guide | Adelaide Airport 1
Secure Areas at Adelaide Airp or t
AREA LOCATION DESCRIPTION TO ENTER & REMAIN YOU MUST
Sterile Areas - Terminal Sterile areas are, in effect, holding areas The purpose of the sterile area is to prevent • Be screened or:
for screened passengers prior to the passengers from taking weapons, or other • Have authorisation to enter the Sterile Area
boarding of an aircraft (such as departure prohibited items, on board aircraft. Therefore, all from the Security Restricted Area SRA; or
lounges). Sterile areas are located people and goods entering the sterile area (i.e., not
• Enter other than via the screening point,
between the screening points and aircraft just passengers and their carry-on luggage) are
only if exempted; and
boarding gates. At the Terminal 1, Sterile required to be screened and kept segregated from
• Not tailgate;
Areas include the area from the Security non-screened people and goods. All items entering
Screening Point at Level 2 to the departure the Sterile Area must be screened including; • Not allow anyone to tailgate you; and
gates. This area also includes airline foods and beverages for airline club lounges, etc. • Display your Aviation Security
lounges, retail, and food and beverage If you enter via the screening point, you must Identification Card (ASIC) prominently;
service areas at Level 1 International lounges. be screened. You can only enter the sterile area • Not carry any cutting, stabbing, or sharp
unscreened if you have been specifically exempted items including scissors, nail files, knives,
and if you enter via an airside access point. box cutters, stanley knives, etc, into the
Unauthorised, unscreened people will be physically Sterile Area unless you have prior approval
removed by security officers with a breach incurring to carry such items as a tool of trade
penalties (under the Aviation Transport Security and are wearing appropriate identification
Regulations, 2005) of up to a $5,000 fine. People and have proper control of these items
intentionally attempting to by-pass passenger while within this area
screening can incur penalties (under the Aviation Challenge any staff not displaying
Transport Security Act 2004) of up to $10,000. an ASIC or other approved valid ID.
Security Restricted Areas (SRA) - Airside This area covers all parts of the airport As aircraft are operated from the SRA on airside, it is • Be on duty; and
(airside) that have been classified as SRA. very tightly controlled. You can only enter airside if • Have authorisation to enter the area;
These areas include the areas immediately you have been specifically authorised to do so (for
• Have duties to perform in the SRA;
adjacent the terminal such as the ramp example, to perform specific duties). Everyone must
and tarmac areas, aircraft parking, baggage visibly display a red Aviation Security Identification • Not tailgate;
make-up, and maintenance areas as well Card (ASIC) at all times. You must challenge on the • Not allow anyone to tailgate you; and
as the aircraft movement areas such spot anyone who isn’t wearing an ASIC and report • Display your ASIC prominently
as runways and taxiways. The SRA also them to your supervisor or a security officer.
Challenge any staff not displaying a
includes the area used for passenger Unauthorised vehicles are also prohibited from
red ASIC or other approved valid ID.
boarding aircraft, but does not include access. Unauthorised people and/or vehicles will
the entire Airside areas. be physically removed by security officers and
this breach can incur penalties (under the Aviation
Transport Security Regulations, 2005) of up to a $5,000.
2 Security Guide | Adelaide Airport Security Guide | Adelaide Airport 3
Secure Areas at Adelaide Airp or t (cont)
AREA LOCATION DESCRIPTION TO ENTER & REMAIN YOU MUST
Airside Secure Areas This represents the non-public areas Prohibited Areas protect the vital areas of the • Display your ASIC or other approved
of the Airside excluding the Security terminal by controlling access in order to ensure ID prominently;
Restricted Area but includes such areas that they run safely and efficiently. Everyone • Be on duty;
as airside hangars and freight sheds. working within these areas has to display an
• Be actively carrying out duties in
Signage identifying prohibited areas may approved grey ASIC a all times. You must
also state “No Entry” or “Staff Entry” or challenge on the spot anyone who isn’t wearing
“Staff Only – No Entry”. an ASIC and report them to your supervisor • Have authorisation to enter the area;
or a security officer. Unauthorised vehicles • Not tailgate; and
are also prohibited from access. Unauthorised • Not allow anyone to tailgate you.
people and/or vehicles will be physically
Challenge any staff not displaying a
removed by security officers and this breach
valid ASIC or other approved valid ID.
can incur penalties.
Customs Controlled Areas There are a number of areas which Customs is responsible for monitoring and • Display your ASIC or other approved
include Security Controlled Areas control of the legitimate movement of people, ID prominently;
(the international terminal, international goods and aircraft into and out of Australia, • Be on duty;
and freight operations) where passengers while detecting unlawful activity at the border.
• Have duties to perform in the area;
and goods, with international connections, Any persons escorted into the Customs Area
are processed. The Customs Controlled must receive prior approval from Customs. • Have authorisation from Customs
Area includes baggage halls and all airside A breach can incur penalties (under the Customs to enter the area;
areas within the terminal airside of the Act 1901) of a fine up to 50 penalty units ($5500). • Not tailgate;
baggage halls and from the outwards An ASIC or other approved ID does not permit • Not allow anyone to tailgate you; and
Primary Line, i.e. Customs Restricted the holder to enter Customs controlled areas
• Not meet, greet or farewell friends,
Area Signs identify entrances to at leisure. There are penalties under the
relatives or colleagues;
Customs Controlled Areas. Customs Act 1901 for those who offend.
• Comply with the provisions of the
Customs Act 1901;
Challenge any staff not displaying
an ASIC or other approved valid ID.
4 Security Guide | Adelaide Airport Security Guide | Adelaide Airport 5
Identification and Securit y Access Aviation Securit y Identification Card (ASIC) (cont)
prohibited area. Each identification has its Conditions of Issue & Use NOTE: It is an offence under the Regulations
own conditions of issue and use and has if you contravene the point above. It is also
specific requirements. The next few pages an offence under the Regulations if you are
• The ASIC is to be prominently displayed
of this Security Guide outline all Adelaide in a security sensitive, security or prohibited
in the approved manner when entering,
Airport identification and security access controlled area using an ASIC or Security
remaining on or leaving a security zone
cards and some of their conditions Access Card (SAC) that was not issued to you.
or secure area.
of issue and use.
• The ASIC is to be presented for inspection • The ASIC must not be altered or defaced
Other Issuing Authorities on demand by Adelaide Airport Limited in any way.
The purpose of identification cards at AAL acknowledges and accepts the use (AAL) or the Australian Federal Police (AFP). • The ASIC applicant and their employer
Adelaide Airport is to identify you and your of ASICs and associated VICs at Adelaide • The ASIC is to be surrendered on expiry, are bound by the conditions of issue
company of employment while you are in Airport from other DITRDLG approved transfer or termination of present duty, and use of the ASIC and will be
a security sensitive, security controlled or issuing authorities. or on request of the AAL Aviation responsible for any breaches by the
Services Manager (AvSM). holder of the card.
• If there are any changes in circumstances
NOTE: Penalties may apply for failure to
to any part of the ASIC application,
Aviation Securit y Identification Card (ASIC ) surrender the ASIC and the recovery process
including name changes, the AAL PIO
will be handed over to the AFP.
must be advised immediately.
An ASIC is issued subject to the “Aviation
• Loss of the ASIC must be reported • The ASIC applicant acknowledges that
Transport Security Act 2004” and the
immediately to AAL Pass Issue Office (PIO). he or she and their belongings and
“Aviation Transport Security Regulation 2005”
(the Regulations). vehicle may be subject to a search by
NOTE: A Statutory Declaration and a letter
an Airport Officer before entering airside.
from the employer are required for the
replacement of a lost ASIC. • The ASIC remains the property of AAL
Valid for airside security zones and secure at all times.
areas of security controlled airports. • The ASIC may only be used in the course
• Incorrect use of the ASIC or security
Security Zones & Secure Areas Only of the holder’s approved duties and it
ASIC (Grey) access provisions will result in a review
does not constitute an authority to enter
Valid for landside secure areas of security to withdraw or suspend the ASIC and
or remain in a security zone or secure
controlled airports. Landside secure areas are access privileges.
area for any other purpose.
deemed to be areas within the sterile area of
terminal (past the security screening points).
NOTE: An ASIC does not provide an individual
unrestricted access to a security zone or secure
area. An individual must have a lawful
operational need to be within these areas. Landside Secure Areas
6 Security Guide | Adelaide Airport Security Guide | Adelaide Airport 7
Aviation Securit y Identification Card (ASIC) (cont) Visitor Identification Cards (VICs)
Display NOTE: It is an offence under the Regulations NOTE: It is an offence under the Regulations
• An ASIC holder must properly display if you fail to notify AAL that your ASIC or SAC if you contravene the above points. It is also
their ASIC at all times in a security zone has been lost, stolen or destroyed. an offence under the Regulations if you are in
or secure area. This means: a security zone or secure area using a VIC that
- Attached to his or her outer clothing was not issued to you.
An ASIC may be issued if the applicant has:
- Displayed at the front or side of his NOTE: Breach of these conditions will result
• A requirement to enter a security zone or
or her body in possible cancellation of the VIC.
secure area of a security controlled airport
- With the whole front of the ASIC Display
for the purpose of their employment.
• Undergone background assessment checks • A VIC holder must properly display their
Return by the following applicable agencies; VIC at all times in a security zone or
• An ASIC holder must immediately secure area. This means:
- AusCheck VICs are issued to non-ASIC holders who
return their ASIC to the AAL PIO if: - Attached to his or her outer clothing
- DIAC. have a lawful purpose to enter a security
- The ASIC has expired zone or secure area. - Displayed at the front or side of his or
• Successfully completed the Security
- AAL has notified that the ASIC has her body
Awareness Assessment. Conditions of Issue & Use
been cancelled - With the whole front of the VIC
• Completed an induction process.
- The ASIC has been altered or defaced Issue clearly visible.
Security Awareness Assessment • A person requiring a VIC must be
- The ASIC holder has left their Return
employment or has transferred to Security awareness testing is a requirement for sponsored by a valid ASIC holder.
• VICs must be returned to one of the
a position which no longer has an identification cards issued by Adelaide Airport. • A VIC can be valid from 1 to 30 days. issuing points if it has expired, is no
operational need to retain the ASIC This testing is used to confirm your under-
• A VIC can be issued at Gate J, Southern longer required, it has been cancelled
standing of the security requirements at
- If there have been any changes Screening (both 24/7) or T1 Reception, or if AAL has instructed the VIC to
Adelaide Airport. Should you breach security,
to information within their ASIC Level 2 T1 (0800-1800 Monday to Friday). be returned.
your ability to hold identification or have
application. • A Statutory Declaration form must
security access will be reviewed in accordance Use
NOTE: It is an offence under the Regulations with the terms and conditions of issue and use. be submitted for any VICs that are
• VIC holders must be under escort and
if you fail to return your ASIC. Penalties may All persons who apply for an identification unreturned, lost or stolen.
supervised by a valid ASIC holder in a
apply and the recovery process will be handed card at Adelaide Airport are required to security zone or secure area AT ALL TIMES.
over to the AFP. successfully complete a module of testing • The VIC may only be used by the person
Lost / Stolen associated to the type of card they are applying it was issued to and for the course of the
for. Each module of the testing is based on the holder’s approved duties. It does not
• The Airport Coordination Centre (ACC)
Security Guide and terms of conditions of constitute an authority to enter or
must be immediately notified (24/7) if an
issue and use attached to the identification remain in an area for any other purpose.
ASIC has been lost, stolen or destroyed.
card application form.
8 Security Guide | Adelaide Airport Security Guide | Adelaide Airport 9
Securit y Access Cards (SAC s) Moving through Securit y Controlled Areas
You will know that you are entering a You Must Not
security controlled area because you will • Force any door or access point which
have to pass through either a secure door, your SAC does not let you through.
a screening point or gate using your SAC . This will activate an alarm within the
Staff entry points are clearly identified and ACC and your access rights will be
you should only enter your workplace at reviewed for unauthorised use of your
these locations. To enter you must display pass. All security doors in the terminal
your identification at all times. Your access are monitored.
is monitored and recorded by the airports • Allow people to tailgate you (the act of
Security Access Control System (SACS) and one person following another through
CCTV. Compliance is actively enforced by an access controlled door without
AFP, Australian Customs Service (ACS), utilising their own access card to gain
AAL Safety Security Officers and Airline entry). Challenge them.
• Ignore suspicious items and persons,
You Must even in the security sensitive areas.
Conditions of Issue & Use Return • Display your ASIC or VIC in accordance REPORT IT to the ACC.
• A SAC must be immediately returned with the conditions of issue and use. • Use marked EXIT doors with push bars
to the AAL PIO if: • Deny access to anyone without correct as an easy way to enter or exit an area.
• A SAC is issued to holders of a valid These doors are monitored and alarmed
- The SAC is no longer needed to enter identification and authority.
ASIC issued by AAL or another issuing and misuse will result in a review of
security zones or secure areas for the • Contact the ACC if you see someone
authority as approved by DITRDLG; your access.
purpose of the holder’s employment without ID or with incorrect ID.
who have a lawful purpose to access
• Use your SAC on card readers at
security zones or secure areas. - AAL notifies the holder or their employer
locations you do not need to pass
that the card has been cancelled
Use through to lawfully carry out your
- The SAC has been altered, defaced or
• The SAC can only be used to gain entry duties. The SACS detects these
is not working.
to a controlled area for the purpose of unauthorised attempts and you
the holder’s employment. Lost/Stolen and your employer will be contacted
• The ACC must be immediately notified and your access will be reviewed.
• The SAC must not be given to anyone
else to use. It is for the applicant’s use (24/7) if a SAC has been lost, stolen
only and only whilst they are on duty. or destroyed.
• The SAC must be kept secure at all times. Validity
NOTE: Breach of these conditions will result • The SAC is valid to coincide with the
in a review of your SAC rights. expiry of the holder’s ASIC.
10 Security Guide | Adelaide Airport Security Guide | Adelaide Airport 11
Securit y Screening Securit y Screening (cont)
Sterile Areas Tools Of Trade
Security screening occurs at entry points to The Government permits sharp items
sterile areas at terminal within Adelaide in sterile areas as tools of trade when
Airport. Persons and goods entering a required by a company to carry out
sterile area through a screening point must a specific maintenance or installation
undergo screening and be cleared before function that requires that tool or item.
entering the area. This process includes x-ray These items must not be visible or
of goods/items, walking through a metal accessible to the public and be under
detector, security wands and may include visible and physical control at all times by
explosive trace detection on person and the person carrying and using the item.
goods. Persons who refuse to be screened, This person must hold a valid ASIC or other
and unscreened goods, will not be approved identification and maintain
permitted in to the sterile area. proper control of such items.
Types of items not permitted in the sterile Retailers and food outlets must ensure
area include dangerous goods, prohibited all sharp items, eg: knives used in the
goods, weapons, sharp or stabbing preparation of food, and scissors are not
implements. Some examples of these accessible to and/or visible to, members
items include: of the public. Round-bladed scissors
• Knives / Scissors / Fire arms. and other items that are required in
• Certain aerosols and highly flammable areas accessible to the public must be
liquids. permanently affixed to a shop fitting.
• Any other items deemed prohibited Retail Goods Deliveries
by the government. Retail goods being taken into a sterile area
Retailers must ensure that sharp and via a screening point must be screened
prohibited items are not offered for sale using x-ray machines, explosive trace
Airside Deliveries Meeters & Greeters
or displayed in the sterile area. It is also detection, with the exception of oversize
items (as determined by the screeners) Deliveries from airside into sterile areas Meeting, greeting or fare-welling family,
recommended that these items not be sold
which will be screened manually. Delivery from points other than the screening friends, colleagues in Customs Controlled
in other parts of the terminal as departing
of bulk retail goods shall be through the points are required to be coordinated Areas or airside is not allowed. Doing so
passengers may try to enter the sterile
Southern Screening loading dock only. through the ACC with approval from the will lead to possible prosecution and/or
area with those items. Retailers are also
Airport Duty Manager (ADM) and/or AvSM loss of your ASIC, VIC and/or SAC rights.
not permitted to supply non compliant
and screened by an approved screening
cutlery to persons for the purpose of food
authority. This will ensure compliance with
consumption in the sterile area. Plastic
aviation security regulations.
knives are permitted in the sterile area.
12 Security Guide | Adelaide Airport Security Guide | Adelaide Airport 13
Securit y Screening (cont) Securit y Screening (cont)
ASIC Display Close Doors Airside Gates
ASICs must be displayed on the front of Close doors behind you and ensure that When entering airside through Gate J,
clothing at all times while on duty in a they are fully secure. If you see a security all vehicles must be inspected and all
security zone or secure area. Your ASIC door wedged open, close it and report it persons in that vehicle must provide
must be clearly visible in accordance to to the ACC or ADM and detail the location. appropriate identification and have their
the issue and use of an ASIC. Report and details recorded. Access through vehicle
challenge anyone not wearing an ASIC in gates other than Gate J is strictly controlled
Many doors at Adelaide Airport are
security controlled area. and must be authorised by the AvSM.
equipped with either an emergency crash
Tailgating bar or break glass hardware. These devices Airside Inspection
You are not permitted to allow entry to are installed for use only in the case of any Prior to entering T1’s security restricted
another person unless they are under emergency. For example: Fire or terminal area, all vehicles must be inspected and
your direct escort. If you are escorting evacuation. They ARE NOT to be used all persons in that vehicle must provide
someone into a security controlled area, as a method of opening doors in non appropriate identification.
provide the access then proceed directly emergency situations. DO NOT PUSH ON
behind them using your SAC each time. THE CRASH BAR. Doing so will lead to a
Security at Adelaide Airport is monitored
Tailgating is highly dangerous and leads review of your ASIC, VIC and/or SAC rights.
and enforced through the AAL Safety
to the breakdown of security. Report and
Damaged Fences and Access Points and Security department, AFP, ADM,
challenge anyone engaging in tailgating.
Damaged fences and access points make it ACS, Airline Security Representatives
Off Duty easy for people to access security zones or and Inspectors from DITRDLG.
When you’re off duty, you’re not secure areas. Report any damaged access
authorised to go into security controlled points, which includes fences and secure
areas without prior approval. You could be controlled doors, to the ACC.
prosecution and/or loss of your ASIC,
Parking Near an Airside Fence
VIC and/or SAC rights.
Do not leave vehicles or equipment within
two metres of a fence airside and three
metres of a fence landside. Any illegal
parking of vehicles or any objects near
an airside fence must be immediately
reported to the ACC.
14 Security Guide | Adelaide Airport Security Guide | Adelaide Airport 15
Imp or tant Securit y Fac t s
Unattended Items Whilst waiting for an AAL representative
Unattended items are a security issue and AFP to arrive:
within the Adelaide Airport environment. 1. Try to recall who was last in the area or
It is the responsibility of all staff members why the item is suspicious to you.
to be vigilant and aware of any changes 2. DO NOT approach the item.
to the work place. This includes identifying 3. DO NOT allow any other person to
unattended items, which could pose a approach or sit in the area of the
risk to staff and public. unattended item.
Listed below is a basic procedure to follow 4. DO NOT touch, open or move the item
if an unattended item is discovered in or or allow anyone else to.
close to your place of work. 5. Pass all information to AAL and the AFP.
Remember, DO NOT put yourself at further Packages
risk. Suspicious or unattended items should Never accept or agree to safeguard
only be approached by staff members packages on behalf of someone else.
who have the appropriate training. If anyone approaches you to look after
1. You identify that the item is unattended a package, refuse and notify the ACC.
or suspicious. Be completely vigilant about this.
2. DO NOT open, touch or move the item. Do not put yourself and others in danger.
3. Contact the ACC who will alert the
NOTE: No unattended baggage shall be
returned to an owner without production
of photographic identification and details
recorded by an authorised person.
Security Guide | Adelaide Airport 17
Imp or tant Securit y Fac t s (cont) Crime & Securit y Prevention
Mail Handling and Unknown • For packages omitting strong odours, Some points to consider: 7 Adelaide Airport and its terminal are
Substances request that the air conditioning be 1 Airport tenants and employers under 24 hour security surveillance
If a suspicious package or envelope shut down as a precautionary measure. are responsible for their own staff, by closed circuit television (CCTV).
is received: Turn off all fans. premises and stock throughout This footage is only supplied to law
• Remain calm. • Wait for assistance to arrive. Adelaide Airport. enforcement agencies in accordance
with State and Federal law and
• If available place the item into a plastic Bomb Threats 2 Ensure that new staff are aware of
applicable privacy legislation.
bag or similar and seal it. • Strictly follow your company’s your company’s internal procedures
• Do not shake or empty the contents procedures. and relevant airport procedures. 8 Crime requiring Police attendance
of the package or envelope. can be reported to 131 444 or 000
• Notify the ACC. 3 Important contact numbers are
• Do not handle the item more than for emergencies.
• Write down every detail of the threat at the back of this Security Guide.
necessary (do not allow others to handle it). and the person making the threat. They should be kept handy for Crime and Security issues need to be
• Stay in your immediate environment. This will assist significantly in handling quick reference by employees. reported. Your roll in crime or security
Co-workers remain in the same of the threat.
4 Keep an eye out for suspicious concerns is to observe and report.
Security Breach Or Concern persons and unattended items.
• Prevent others from entering the area.
• If you observe a Security Breach or Report anything “out of the ordinary”,
• Call for assistance from the ACC. of concern or unlawful to the ACC.
Access Infringement - REPORT IT.
• Advise the exact location of the item
• If you observe ASIC misuse or non display - 5 Bag snatching and pick pocketing
(address, etc.), number of people in the
REPORT IT. may occur in congested public areas.
immediate area, describe the package/
• If you see something that is not right - Keep valuables and personal effects
device and what actions you have taken.
REPORT IT. with you and secure at all times.
• Take notes, including time and date you
• All reports shall be to the ACC. Your customers should be reminded
received the item and from whom.
to do the same. Report suspicious
• As a precaution keep your hands away persons to the ADM or ACC.
from your face.
6 Thieves target car parks.
• If possible (without leaving your
Do not leave any items of value
immediate environment/work area)
visible within the vehicle and
wash your hands.
remember to lock your doors.
• If there is a strong/overpowering odour
move to an adjoining room or area
closing all doors and windows. Stay in
that area until assistance arrives.
18 Security Guide | Adelaide Airport Security Guide | Adelaide Airport 19
Crime & Securit y Rep or ting Crime & Securit y Rep or ting (cont)
THERE ARE 3 MAIN AREAS FOR REPORTING: 3 Communications 5 Crime Stoppers
Write down what you see as soon as Ring Crime Stoppers on 1800 333 000
possible. Always keep your supervisor if you have any information about any
1 Adelaide Airport Limited 8154 9444 8154 9444 advised and carry out your company crime, or suspicious activities, or if you
procedures. think you have useful information that
2 Australian Federal Police 131 AFP (237) 131 AFP (237) may help prevent a crime.
4 Receipt of Threats
3 SAPOL 000 131 444 For any threats, you must immediately
advise the organisation that has been
threatened and Adelaide Airport
AAL is responsible for the overall security You are expected to report any Limited, ACC.
of the Airport and coordinates all security incidents, security threats or security
responses on site. matters as follows:
AFP provide a response capability for
1 Crime & Emergency in Progress
security and criminal events.
Call the ACC. They will coordinate the
SAPOL provide further response emergency response for SA Police, State
capability if required. Fire Department and/or Ambulance.
Airline Operations, Tenants and As a secondary, call SA Police on 000 if
concessionaires requiring AFP assistance a serious crime is taking place.
should telephone the ACC. 2 Suspicion & Concern
They will put an immediate call to AFP Call the ACC to report all security incidents
if required. and suspicious people. They will contact
the appropriate authorities as necessary.
20 Security Guide | Adelaide Airport Security Guide | Adelaide Airport 21
Securit y Roles of some Airp or t Agencies Securit y Roles of some Airp or t Agencies (cont)
Airport includes the International Terminal
Building baggage halls and all areas inside
the terminal building airside of the baggage
halls, the outward primary lines and the
Department of Infrastructure, Australian Federal Police (AFP)
tarmac and ramp areas. Basically, it extends
Transport, Regional Development & The AFP is the primary law-enforcement
to those places where passengers and
Local Government (DITRDLG) agency at the eleven major Australian
goods under Customs control are dealt
The DITRDLG has overall responsibility for airports which includes Adelaide.
with. Customs seeks the assistance of
aviation security in Australia. In consultation The AFP’s responsibilities within the
airport employees in detecting unlawful
with the Aviation Industry, DITRDLG Aviation environment includes deterring,
activity at Adelaide Airport. Anything
develops and implements legislation and preventing and responding to threats
suspicious should be reported to the
standards under the Air Navigation Act and of terror, the investigation of serious
Customs on 1800 06 1800 (24/7).
Regulations. The duties of the Office of and organised crime in the aviation sector
Transport Security at Adelaide Airport and performing a community policing Australian Customs Service (ACS) Airlines
are to ensure compliance with the role. The AFP maintains a Counter Customs is responsible for facilitating the All airlines are responsible for the
aviation security legislation and Terrorism First Response capability. legitimate movement of people, goods safety and security of their passengers
standards, as well as the various Airline and aircraft into and out of Australia while and aircraft.
AFP activities in the Aviation environment
and Airport Security Programs. detecting unlawful activity at the border.
The Customs Controlled area at Adelaide
• Targeting organised crime in the air stream.
• Deterring acts of terrorism.
• Maintaining a community policing
Adelaide Airport Limited
• Providing the first response to acts
AAL is responsible for overall security
of terrorism and emergency incidents.
at Adelaide Airport including:
• Collecting and analysing aviation
• Development of Transport Security
• Conducting investigations.
• Management of the Airport Security
Committee. The AFP at Adelaide Airport works closely
• Maintenance of security infrastructure with the South Australia Police (SAPOL),
at the airport. other Commonwealth agencies, airport
operators and airlines to coordinate action
• Development of security procedures
against terrorist and other criminal threats
and incident response contingencies as
to Australian aviation safety and security.
required under government regulations.
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Adelaide Airp or t Securit y Restric ted Area Plan
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A ssis tance Contac t Lis t
FOR INFORMATION OR ASSISTANCE PLEASE CONTACT:
Adelaide Airport Limited (AAL)
Airport Coordination Centre (ACC) 8154 9444 (24/7)
Airport Duty Manager (ADM) 8154 9462 (24/7)
Pass Issue Office (PIO) 8154 9499
Security Agencies All 24/7
Police / Fire / Ambulance Emergency 000
Australian Federal Police (AFP) 131 237
SA Police Operations (SAPOL) 131 444
Australian Customs Service (ACS) 1800 06 1800
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Adelaide Airport Limited
1 James Schofield Drive, Adelaide Airport, South Australia 5950
Phone (+61) 8 8308 9211 Fax (+61) 8 8308 9311