(810) 360-0258 home • (810) 599-5158 cell
Summary of Skills:
15 years professional business experience, the past 9 years in web design, marketing, SEO, customer liaison, pc
support and testing. Wide experience with hardware and many software programs.
Mac and PC HTML/XHTML and CSS Savvy
Adobe CS5 Proficient Worked within ASP.NET & SQL
MS Office Suite 2007/2003 Current knowledge of SEO
CRM’s: cBiz, Sendouts, MaxHire Technical Support
Broadlook Technologies Multitude of Software Programs
1/2009 – Current
Search Entrepreneurs (formally Career Agents Network)
Manager of Information Technology
Create, manage and optimize in house marketing web sites and secured web-based portal both of which
are ASP platform with a SQL backend.
Manage logo, social media presence and website design/development for 100’s of independent
Produce audio/visual training modules to allow for 24-hour support.
Provide training and support on many research, data extraction and customer relationship management
platforms to a membership of thousands.
Manage a team of 6 technical support representatives.
Successfully coordinated two database to database transfers with more than 500,000 records.
3/2006 - 1/2009
Health Career Agents
Executive Assistant to COO/Application Specialist
Coordinated in state and out of state training and certification conferences for up to 130+ attendees:
Responsible for schedule, travel arrangements, training materials & giveaways, presentations and assisting
Provided high-level administrative support by conducting research, preparing reports, handling information
requests, prepared correspondence/newsletters and arranged conference calls.
Created and maintained over 100 websites for independent recruiting firms.
Supported 500+ members of a recruiting network for their ASP databases, email, websites, research data
extraction tools and overall technical needs.
Created a library of 85 audio/video training modules to provide 24 support for previously mentioned
Created and maintained 200+ help documents, templates, scripts, training materials, etc.
10/2005 - 3/2007
Pixel Bit New Media Wixom, MI
Sales Associate – Part Time
Generated leads from business referral organizations, internet research and various weekend emporiums.
Project Managed client’s e-commerce marketing objectives.
Acted as liaison between client and in-house designers and developers, coordinating design, production,
launch and maintenance.
2/2002 - 11/2004
Honigman, Miller, Schwartz & Cohn Bingham Farms, MI
Administrative Assistant/IS Liaison
Assisted the Office Administrator with correspondence, scheduling, payroll and confidential records.
Managed Accounts Payable, Receivables and vendor invoicing.
Coordinated and met with vendors, landlord and other tenants regarding building maintenance.
Acted as IS Liaison for the main office IT department providing System Administration of Novell, NT, and
Windows 2000 server environment.
Maintain servers, file backups and restores.
Provided technical support for end users including upgrade training for Win98/XP, MS Office Suite,
Interaction, Rightfax, GroupWise, Outlook, PC Anywhere, and Internet Explorer.
Maintained all PC's, laptops, printers, copiers, fax machines, scanners, and various handheld devices.
2/1999 - 11/2001
Cruises of Distinction Bloomfield Hills, MI
Marketing Executive Assistant
Created correspondence per verbatim by transcription.
Controlled invoicing and status reports for co-op marketing.
Created an advanced database that linked & updated all co-op information to marketing analysis and
Created presentations for job bids, new hires, and interoffice meetings.
Researched & input pricing, details, captions and photos for weekly mailers (distributed via U.S. mail, fax
and e-mail) and an 80-page catalog distributed three times a year.
Organized travel arrangements and entertainment for executives and guests.
7/1995 - 1/1999
Kelly Services Auburn Hills, MI
Administrative Assistant and Receptionist Services
Digital Media Arts Student at Specs Howard. View Curriculum.
Oakland Community College.
High School Diploma with Honors at Milford High School.
Other Interesting Skills:
Free Lance Web Design; Train & show horses (three day eventing; Horticulture; Hapkido and I’m a music