Facilitation Questions

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					  Fact-finding questions are targeted at verifiable          How often do you gather data on assessment for
  data such as who, what, when, where and how                learning, assessment as learning and assessment
  much. Use them to gather information about the             of learning?
  current situation.                                         What form of feedback do you use to improve
                                                             student success?
  Feeling-finding questions ask for subjective               How do you feel about standardized testing?
  information that gets at the participants’ opinions,       Do you think the staff feels like they have received
  feelings, values and beliefs. They help you                enough training?
  understand views.

  Tell-me-more questions can help you find out               Can you tell me more about your experience?
  more about what the participants are saying. They          Can you be more specific?
  encourage the speaker to provide more details.             Can you elaborate on that point?

  Best/least questions help you understand                   What is the best thing about being offered self
  potential opportunities in the present situation.          selected professional learning?
  They let you test for the outer limits of                  What are the barriers facing coaches in their
  participants’ wants and needs.                             practice?

  Third-party questions help to uncover thoughts in          “Members of a group who facilitate also have to
  an indirect manner. They are designed to help              deal will the dilemma of being cast into a
  people express sensitive information.                      leadership role, which may create a power shift
                                                             within the group.”
                                                             How does this sound to you?
                                                             Can you relate to this concern?
  “Magic wand” questions let you explore people’s            If time and money were no obstacle, what sort of
  true desires. Also known as “crystal ball”                 professional learning opportunities would you
  questions, these are useful in temporarily                 design for your board/school?
  removing obstacles from a person’s mind.

  Probing questions are designed to delve more               What would be the best possible outcome of this
  deeply into an issue.                                      initiative?
                                                             What are the things that will help this initiative
                                                             succeed?
                                                             How would you describe the current situation?
  Prompting questions are designed to allow the              What would be the benefits of taking this action?
  facilitator to remain neutral while considering an         I suggest that the group research the pros and
  option; however the group holds the decision-              cons of this initiative.
  making control.

  Self reflective questions are designed to help you         What did I do effectively?
  improve your facilitation skills                           What are my strengths?
                                                             What feedback did I receive and how can I use it to
                                                             improve?
Adapted from Bens. (2005). Facilitating with Ease!: Core Skills for Facilitators, Team Leaders and Members, Managers,
                         Consultants, and Trainers, with CD, New and Revised Edition. Sarasota, Florida: Jossey-Bass.
Adapted from Bens. (2005). Facilitating with Ease!: Core Skills for Facilitators, Team Leaders and Members, Managers,
                         Consultants, and Trainers, with CD, New and Revised Edition. Sarasota, Florida: Jossey-Bass.

				
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