2005 INNOVATIONS AWARDS PROGRAM


                                         Deadline April 4, 2005

Instructions: Complete and submit this document electronically, if possible, preferably in Microsoft
Word format (.doc or .rtf). This application is also available at www.csg.org, in the programs section.
Determine the appropriate "Change Driver" from the enclosed matrix and indicate that in the appropriate
space listed below. Keep in mind that the matrix is only meant to show potential relationships between
change drivers, trends and issues, and is not exhaustive. Be advised that CSG reserves the right to use
or publish in other CSG products and services the information that you provide in this Innovations
Awards Program Application. If you object to CSG potentially using or publishing the information
contained in this application in other CSG products and services, please advise us in a separate
attachment to your program's application.

CSG is currently monitoring ten "change drivers" that are reshaping state government resources and
policy. Accordingly, we invite you to submit programs from your state for a 2005 CSG Innovations
Award that address at least one of the following:
 Aging                                                   New Economy
 Globalization                                           Polarization
 Immigration                                             Population Growth Patterns
 Information Dissemination                               Privacy and Security
 Natural Resource Management                             Role of Government

                                                         ID #: 05- MW-21-WI
                                                     Change Driver: Information Dissemination
                                                             State: Wisconsin

1.   Program Name                        Administrative Rules Internet Application
2.   Administering Agency                Wisconsin Department of Health and Family Services
3.   Contact Person (Name and Title)     Larry Hartzke, Office of Legal Council and Internet Admin.
                                         Rules Consortium Chair
4.   Address                             P.O. Box 7850, Madison, Wisconsin, 53707-7850
5.   Telephone Number                    (608) 266-5143
6.   FAX Number                          (608) 267-2943
7.   E-mail Address                      hartzrl@dhfs.state.wi.us
8.   Web site Address                    http://www.dhfs.state.wi.us/; http://adminrules.wisconsin.gov/

9.   Please provide a two-sentence description of the program.

Administrative Rules Internet Application is a Web-based system that state agencies use to organize and
display regulatory (administrative rule) promulgation documents, which have the full force and effect of
law, therefore citizen input is desired. The Admin. Rules system allows people to register for automatic
notification via email when a significant action occurs relating to topics in which they've indicated an
interest and perhaps, most importantly, it allows the public to submit and have posted, comments on a
proposed regulatory action as well as view and comment on previously posted commentary, thereby
greatly adding value to the public review and comment process.
10. How long has this program been operational (month and year)? Note: The program must be
    between 9 months and 5 years old on April 4, 2005 to be considered.

Administrative Rules Internet Application is a Web-based system that has been operational since July

11. Why was the program created? What problem(s) or issue(s) was it designed to address? Indicate
    how the program applies to the "change driver" that you listed above.

Most people are unfamiliar with the process and how to track the status of agency rulemaking and
cannot spare the time and expense to stay abreast of agency regulatory activities. By using the internet
and making the process available around the clock, every day of the year, we can hear from citizens who
would otherwise be disenfranchised. The cost to travel and testify at public hearings is not insignificant
and can limit public participation in the rulemaking process. This system was created to increase public
access, i.e. facilitate public oversight and input, to the Wisconsin state agency administrative rules
promulgation process. The system allows anyone with internet access and, ideally, an email account to
passively monitor rulemaking related to their particular interest. Further, it allows the individual to
contribute his or her thoughts in a very simple and efficient manner.

12. Describe the specific activities and operations of the program in chronological order.

13. Why is the program a new and creative approach or method?

Both the citizens of Wisconsin and state agencies benefit from a better rulemaking process. The
Administrative Rules Internet Application contributes to this by
 Allowing increased input from the citizenry - taxpayers, consumers, businesses, other regulatory
    bodies - improving citizen participation in government as a whole.

   Not only an improved rulemaking process, but better rules and regulations due to the broad input of
    citizens and affected parties.

   Promoting a uniform approach for input to rulemaking further improving citizen understanding of and
    access to the process.

   Serving as an equalizer for groups that cannot afford a lobbyist to make their position known.

14. What were the program's start-up costs? (Provide details about specific purchases for this program,
    staffing needs and other financial expenditures, as well as existing materials, technology and staff
    already in place.)

The Administrative Rules Internet Application was developed jointly by the Wisconsin Department of
Health and Family Services and the Office of the Commissioner of Insurance at a cost of approximately
$150,000, almost all of which was staff time for project management and development. One state
agency provided funding for development and the other provided the programming staff; both agencies
contributed administrative rule content experts.

15. What are the program's annual operational costs?

Annual maintenance is approximately $25,000.

16. How is the program funded?
This cost is shared equally among the state agencies that use the system. Agency time and cost to use
the system - post rulemaking documents, screen comments, etc. - are relatively minor and certainly no
greater than the previous paper-based process.

17. Did this program require the passage of legislation, executive order, or regulations? If YES, please
    indicate the citation number.

No, there was no specific legislation passed to enable this activity. However, many agencies have
suggested that the Governor issue an executive order, to make this Web site and use of this Web site the
preferred vehicle for administrative rule comment seeking/ public input.

18. What equipment, technology, and software are used to operation and administer this program?

The system was developed in J2EE and Oracle, using the state's Web Access Management System
(WAMS) to authenticate users and iChain for access security on an IBM Websphere server. The system's
code was designed to be easily modified to meet the needs of different state agencies and to allow it to
be easily extended to other levels of government or even other states.

19. To the best of your knowledge, did this program originate in your state? If YES, please indicate the
    innovator's name, present address, telephone number, and e-mail address.

Yes. The innovator's name is Clare Stapleton Concord, Administrator, Office of the Commissioner of
Insurance, 125 South Webster Street, Madison, WI 53704, (608) 266-5673,

20. Are you aware of similar programs in other states? If YES, which ones and how does this program

Other states listing administrative rule information online include Alabama, Arizona, Arkansas, Colorado,
Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Louisiana, Maine, Michigan, Minnesota, Missouri,
Montana, Nebraska, New Hampshire, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon,
South Dakota, Texas, Utah, Virginia, Washington, West Virginia, and Wyoming. The Wisconsin site has
the ability to allow citizens to submit and view comments on rules. This system utilizes the full potential
of the internet to distribute, collect and publicize information about prospective regulatory changes. The
inputs and outputs to regulatory changes are ideally suited to existing technology - Adobe Acrobat
documents, email and text postings to Websites, making this an ideal means of democratizing a public
agency's policymaking activities

21. Has the program been fully implemented? If NO, what action remains to be taken?


22. Briefly evaluate (pro and con) the program's effectiveness in addressing the defined problem(s) or
    issues(s). Provide tangible examples.

Developing a system that promotes a common approach to rulemaking results in:
 Better rules and regulations with greater input from the parties affected - all types of taxpayers and
   state agencies.

     A single, distributed system for all agencies for a common function eliminates the cost of developing
      it over and over again. This also results in lower maintenance costs enterprise-wide.

     Lower costs due to reduced preparation and distribution of paper documents.
   Fewer revisions due to better discussion beforehand regarding a rule's potential effect.

   Presenting a coordinated face of government to citizens and business. This consistent approach
    across agencies helps citizens understand government and makes participation easier.

23. How has the program grown and/or changed since its inception?

Other uses might include proposed zoning changes or legislative actions and would require minimal
modification to adapt the system to the new process and change displayed information.

24. What limitations or obstacles might other states expect to encounter if they attempt to adopt this

The only expressed opposition to the application has come from a very few agency representatives
fearful of opening up the agency's decision-making to the public.

Add space as appropriate to this form. Return to:

CSG Innovations Awards 2005
The Council of State Governments
2760 Research Park Drive, P.O. Box 11910
Lexington, KY 40578-1910

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