Provision of Support and Development Services to
Third Sector Organisations in Herefordshire
To assist the Third Sector Support Services Review Working Group to
achieve its desired outcome, namely to achieve a consensus over future
services, resources and delivery, which will lead to:
Comprehensive, high quality support services that meet the identified
and anticipated needs of front line third sector organisations.
Inclusive and flexible support services that are available, accessible
and affordable to all front line third sector organisations across the
county, and meet the varying support needs of different organisations.
Sustainable and effective delivery of support services that reflects good
practice, eliminates duplication, fills gaps and provides value for
To achieve this outcome, the Group wishes to commission a piece of work
which will outline the principal options for the future shape and resourcing of
support and development services to third sector organisations in
Herefordshire, for implementation from April 2011.
1. An analysis and interpretation of the results of a survey of third sector
organisations into their support needs, (being carried out in July and
2. An analysis of the mapping information collected from the current
providers of support services.
3. An Options Paper providing 3 or 4 main options for change for the
future, building on the best of local provision and tested against the
4. Presentation of the key findings and options to the Working Group, to a
Members’ seminar and to the Third Sector Strategic Board and Forum.
Volume and Timescale
Up to 20 days’ work, with the first three outputs to be delivered by mid
The fourth output will be delivered by 31 October 2010.
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All services within Herefordshire, whether public or third sector, need to be
delivered in the context of the future shape of service delivery in the county.
The key features of this are the integration of Herefordshire Council and
Herefordshire Primary Care Trust into Herefordshire Public Services, the
creation of a new, integrated, public sector health and social care provider
organisation, the establishment of an overarching Third Sector Strategic
Board and Forum, and the move to locality working, (Total Place). In addition,
there are significant budgetary constraints and the drive towards efficiency
Uniquely, the fact that this review encompasses the support services provided
by the local authority as well as those provided in the third sector, lends itself
to radical thinking and the potential for innovative structures/ways of working,
and a new delivery model that others may wish to follow.
Further contextual information is contained in the attached Terms of
Development of the Options Paper
The Options paper is expected to cover Nos 6, 7, 8, 9 and 10 of the ‘Key
Areas of Activity’ of the Working Group’s Terms of Reference.
In order to develop the Options Paper, the contractor will need to:
Conduct the analysis as detailed above (Outputs 1 and 2)
Interview principal players under review
Interview / hold focus groups with selected beneficiaries to follow up on
any issues raised by the analysis
Gather the views of other principal interested parties identified in
Appendix C of the Terms of Reference
Gather evidence of developments, innovation and good practice from
Herefordshire and elsewhere
Produce models of delivery which are then tested with the beneficiaries
and other key stakeholders
The contractor will also need to review the following to understand the context
of the Review:
The Key Documents listed as Appendix D of the Terms of Reference
A paper prepared by the third sector support and development
organisations that are subject to review
The priorities for public sector funders
The moves to locality planning and delivery of public sector services in
Relevant unfolding national policy
Current and future constraints arising from the economic downturn and
the pressure on national and local budgets.
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INVITATION TO TENDER
Three hard copies of the tender, together with an electronic copy should be
submitted no later than 9.30am on Monday 2nd August 2010 to:
PA to Director of Resources
Chief Exec's Office, Brockington, 35 Hafod Rd, Hereford, HR1 1SH
Circulation of tenders From 14 July
Deadline for return of tenders 2 August
Shortlisting By 5 August
Interviews for shortlisted tenders 16 August
Contract awarded By 1 September
Inception meeting Week beginning 6 September
Mapping information available (Output 2) Beginning September
Survey results available (Output 1) 17 September
Report on progress to TSSSR group meeting 14 September (3pm);
7 October (2pm)
Final report 14 October 2010
Presentation to TSSSR group meeting 21 October 2010
Presentations to Third Sector Strategic Board By 31 October 2010
and Forum and Herefordshire Council
Herefordshire Council will retain ownership and responsibility for all data
collected during this evaluation.
The Third Sector Support Services Review Working Group, as
commissioners, wish to appoint an independent, external professional, with
relevant recent or current experience of the third sector, and with no current or
previous affiliations to the organisations being reviewed, to bring an objective
and fresh approach to this piece of work.
The main factors which will be taken into account are set out below.
Knowledge and Understanding of:
The principles and values of the third sector and how third sector
The local authority role and practice in supporting third sector
organisations and local communities
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The diversity of the third sector and the full range of organisations and
groups within it
The range of solutions available to deliver the specified outcome
The nature and challenge of delivering services to a largely rural
Demonstrable wealth of experience in the field, especially from other
areas of the country;
Track record of developing innovative approaches and creative
Face to face/telephone interviewing
Quantitative and qualitative analysis
Engaging stakeholders utilising good people skills
Succinct, Plain English report writing
Complete projects on time, within specification and within budget
Commit to confidentiality
Demonstrate and give confidence to all parties of an independent
approach to the brief
Terms of Payment
Payment will be made in 3 staged payments
25% payable on acceptance of the contract
25% following successful review of progress at meeting on 14th
50% payable following delivery of satisfactory final report and
Proposals will be judged on the proposed approach to achieving the
outcome of the brief set out above, meeting the skills required, value for
money, past performance on similar contracts and ability to meet the brief
within the timescales.
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TEMPLATE FOR TENDERS
In order to aid comparisons and promote fair competition, please ensure that
any tender return follows the format outlined below.
1. Contact Details
Provide contact details for the person within your organisation who will
act as first point of contact during the tendering process. You should
include: title; name; position held; telephone and fax numbers; email
and postal addresses.
Outline your understanding of the context for this piece of work and
your perception of the key issues / challenges.
3. Proposed Approach / Methods
Provide a detailed methodology of your approach to achieving the
4. Programme Timetable and Budget
Provide a timetable for the programme of work, outlining time periods
for each element. You should also include a table that identifies the
number of person days allocated to each key task (see Table 1 below).
This chart should inform the total budget costs to include all costs
incurred such as mileage and stationery. The budget breakdown
should be included in this section (see Annex A – Schedule of Firm
Table 1: Person Days per Task
Task Person Days Total
Person 1 Person 2 Etc.
5. Proposed Team
You should name all the members of the proposed team, including the
nominated lead, and outline their respective roles and relevant
expertise and provide evidence of how the team fulfils the contractor
requirements (outlined on pages 3-4). You are also required to submit
short CVs (no longer than 1 pages) for each member of the proposed
Please state the current level of insurance cover you hold in respect of
Employer’s Liability; Public Liability; and Professional Indemnity,
together with the insurer and current insurance certificate number.
Should your bid be accepted, you may be required to provide a copy.
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Names and contact details of two organisations which can provide
references for similar services which have been supplied. The
references should relate directly to the work of the lead consultants –
not the organisation in general.
For more information please contact either:
Nina Bridges Helen Horton
Community Regeneration Manager Chief Executive
Herefordshire Council The Alliance
Tel no. 01432 260624 Tel no.01432 265856
Email: firstname.lastname@example.org Email:HelenHorton@allianceherefordshire.org.uk
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ANNEX A - SCHEDULE OF FIRM PRICE
The Total tendered Firm Price for all work to be carried out under this contract
PRICE = £ VAT = £ TOTAL = £
The breakdown of the total price is;
Staff Category, Name Daily Rate Number Cost
Grade or Title £ of Days £
Printing and Production
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STAFF COSTS £
NON-STAFF COSTS £
TOTAL FIRM PRICE £
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