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Outlook migration — Smoothing out the rough edges Adding Public Folders (formerly Group Mail) to your Favorites list Adding the Public Folders you use regularly to your Favorites list puts them at the top of your Navigation Pane, and you won't have to navigate through the long list of public folders every time you need to check your group mail. 1. In the Mail view, click the Folders icon at the bottom of the Navigation Pane. 2. At the bottom of the Folder List, open Public FoldersAll Public FoldersUniversityLibrary, then open the folder for the Library or Department you need. 3. When you get to your list of public folders, right click the one you want to make the shortcut to, and select Add to Favorites from the pop-up menu. 4. A dialog box will open; click the Options button. 5. You can give the folder a different name for your favorites list if you want. If your department uses subfolders to organize its group mailboxes, click the Add Subfolders of this folder and Automatically add new subfolders checkboxes. It's probably most useful to Add all subfolders for both of these. Immediate subfolders means you will only have shortcuts to the folders one level below the main folder, but not any below those. 6. If you are adding several folders, do them all at once. 7. After you have added these to your Favorites, they still won't actually show up where you want them. Scroll back up to the top of the Public Folders list. Now there should be a Favorites folder directly under Public Folders. That's where all your shortcuts went. Open that Favorites folder, right click the names you just added, and select Add to Favorite Folders. 8. Now click the Mail option at the bottom of the Nav Pane, and you should see the folders you just added up at the top of your mail list. You can right click these folders and move them around in the Favorites list, rename them, remove them, or search them. They are actually shortcuts to the folders below, so any changes you make to the name or order of the shortcuts won't be reflected in the Public Folder. Any changes you make to the actual messages, though, will be, so if you delete a message through the shortcut, you'll be deleting it in the actual folder.
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