Configuring the Outlook 2003 Email Client

							ISA Server 2000 Exchange 2000/2003 Deployment Kit


Configuring the Outlook 2003 Email Client

The Outlook 2003 clients supports the full range of email protocols that remote users need to
access information located on the Exchange Server on the corporate network. You can use
Outlook 2003 to gain access to information on the Exchange Server using secure and unsecured
forms of the SMTP, POP3, IMAP4, RPC and the all new RPC over HTTP protocols.

The following procedures can be performed on the Outlook 2003 client to allow it to use the full
range of mail access protocols to connect to the published Exchange Server on the internal
network:

       Install the Root CA Certificate on the Outlook 2003 Client
       Configure the Outlook 2003 Client for Secure SMTP/POP3 Connections
       Configure the Outlook 2003 Client for Secure SMTP/IMAP4 Connections
       Configure the Outlook 2003 Client for Secure RPC Connections
       Configure the Outlook 2003 Client for Secure RPC over HTTP connections

The remainder of this ISA Server 2000 Exchange Server 2000/2003 Deployment Kit discusses
the details of these procedures.




Configuring the Outlook 2003 Email Client                                                    1
ISA Server 2000 Exchange 2000/2003 Deployment Kit


Install the Root CA Certificate on the Outlook 2003 Client

The root CA certificate must be in the user certificate store on the machine attempting to make a
secure connection to the Exchange Server or secure SMTP relay. While it is possible to make a
secure connection in some instances when the root CA certificate is not installed on the OE
client, the user will be presented with error dialog boxes that may be confusing and generate Help
Desk support calls. You can circumvent this problem by installing the root CA certificate on the
OE client machine.

Please refer to ISA Server 2000 Exchange Server 2000/2003 Deployment Kit document How
to Import the Root CA Certificate into Email Client Certificate Stores for details on how to
import the root CA certificate into the OE client’s certificate store.




2                                                   Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


Configure the Outlook 2003 Client for Secure SMTP/POP3 Connections

The combination of SMTP and POP3 protocols are the most common methods used to send and
receive email from an Exchange Server from a remote client. Almost all users are familiar with
SMTP/POP3 email and therefore it is often the remote mail access method of choice.

Perform the following steps to configure the Outlook 2003 client to use SMTP/POP3 to access
mail on the published Exchange Server:

   1. Right click the Outlook 2003 icon on the desktop and click the Properties command
      (figure 1).

Figure 1




Configuring the Outlook 2003 Email Client                                                3
ISA Server 2000 Exchange 2000/2003 Deployment Kit


    2. In the Mail Setup – Outlook dialog box (figure 2), click on the E-mail Account button in
       the E-mail Accounts frame.

Figure 2




4                                                  Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   3. Select the Add a new e-mail account option in the E-mail Accounts page (figure 3).

Figure 3




Configuring the Outlook 2003 Email Client                                             5
ISA Server 2000 Exchange 2000/2003 Deployment Kit


    4. On the Server Type page (figure 4), select the POP3 option.

Figure 4




6                                                Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   5. Fill in the text boxes on the Internet E-mail Settings (POP3) page (figure 5). Enter either
      a FQDN or IP address in the Incoming mail server (POP3) and Outgoing mail server
      (SMTP) text boxes. If you use an IP address, make sure the IP address is the same IP
      address you used in the POP3 and SMTP Server Publishing Rules on the ISA Server
      firewall. If you use a FQDN, then make sure that FQDN resolves to the address on the
      external interface of the ISA Server firewall that you used in the SMTP and POP3 Server
      Publishing Rule.

       Note that if you wish to use secure SMTP and secure SMTP connections, you must use
       FQDNs. The FQDN you use in the Incoming mail server (POP3) and Outgoing mail
       server (SMTP) text boxes must be the same as the common name in the server
       certificate used by the POP3 or SMTP service you connect to.

       In this example we have bound a Web server certificate to the POP3 and SMTP services
       that has the common name mail.internal.net. Therefore, we enter mail.internal.net in the
       SMTP and POP3 text boxes. If you are not using secure connection, then you can enter
       an IP address in these text boxes instead of a FQDN.

       Click the More Settings button (figure 5).

Figure 5




Configuring the Outlook 2003 Email Client                                                  7
ISA Server 2000 Exchange 2000/2003 Deployment Kit


    6. In the Internet E-Mail Settings dialog box (figure 6), click on the Outgoing Server tab.
       Put a checkmark in the My outgoing server (SMTP requires authentication checkbox
       if you are publishing your own SMTP server and require authentication.

        You have two options: Use same settings as my incoming mail server and Log on
        using. If you are publishing your own SMTP server, there is a good chance that the
        SMTP server belongs to the same domain, or a trusting domain, as the POP3 server and
        the user accounts database. In that case, you would use the Use same settings as my
        incoming mail server option. If the SMTP server uses a user database that is not the
        same as the POP3 server database, then configure the SMTP server credentials to be
        different than the POP3 credentials.

Figure 6




8                                                  Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   7. Click the Advanced tab (figure 7). Put checkmarks in the This server requires an
      encrypted connection (SSL) checkboxes. This forces the client to negotiate a secure
      SSL connection with the POP3 and SMTP servers. You can leave the email on the
      Exchange Server if you put a checkmark in the Leave a copy of messages on the
      server checkbox. This is helpful if the user would like to be able to access the messages
      from the full MAPI connection when the user returns to the office.

       Click OK.

Figure 7




Configuring the Outlook 2003 Email Client                                                 9
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     8. Click the Test Account Settings button to test if the current settings work correctly
        (figure 8).

Figure 8




10                                                   Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   9. You will see the status of the SMTP and POP3 connections in the Test Account
      Settings dialog box (figure 9). Click close after all tests complete successfully.

Figure 9




Configuring the Outlook 2003 Email Client                                                  11
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     10. Click Next on the Internet E-mail Settings (POP3) page (figure 10).

Figure 10




12                                                 Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   11. Click Finish on the Congratulations page (figure 11).

Figure 11




Configuring the Outlook 2003 Email Client                      13
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     12. Click Close on the Mail Setup – Outlook dialog box (figure 12).

Figure 12




The Outlook 2003 secure authenticating SMTP/POP3 client is now ready to use.




14                                                  Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


Configure the Outlook 2003 Client for Secure SMTP/IMAP4 Connections

You can use the combination of the SMTP and IMAP4 protocols to allow your users access to the
entire folder hierarchy in their Exchange mailbox. The POP3 protocol only has access to the
Inbox for the user’s account and the POP3 client, by default, downloads the entire contents of the
Inbox. In contrast, the default setting on the IMAP4 client leaves the messages on the Exchange
Server and downloads only the header information. The IMAP4 client is able to view information
in all folders in the user’s mailbox.

Perform the following steps to configure the Outlook 2003 client to use SMTP/IMAP4 to connect
to the Exchange Server:

    1. Right click the Outlook 2003 icon on the desktop and click the Properties command
       (figure 13).

Figure 13




Configuring the Outlook 2003 Email Client                                                   15
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     2. In the Mail Setup – Outlook dialog box (figure 14), click on the Ed-mail Account button
        in the E-mail Accounts frame.

Figure 14




16                                                 Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   3. Select the Add a new e-mail account option in the E-mail Accounts page (figure 15).

Figure 15




Configuring the Outlook 2003 Email Client                                             17
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     4. On the Server Type page (figure 16), select the IMAP option.

Figure 16




18                                                Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   5. Fill in the text boxes on the Internet E-mail Settings (IMAP) page (figure 17). Enter
      either a FQDN or IP address in the Incoming mail server (IMAP) and Outgoing mail
      server (SMTP) text boxes. If you use an IP address, make sure the IP address is the
      same IP address you use in the IMAP and SMTP Server Publishing Rules. If you use a
      FQDN, then make sure that FQDN resolves to the address on the external interface of
      the ISA Server firewall that you used in the SMTP and IMAP Server Publishing Rule.

       Note that if you wish to use secure SMTP and secure SMTP connections, you must use
       FQDNs. The FQDN you use in the Incoming mail server (IMAP) and Outgoing mail
       server (SMTP) text boxes must be the same as the common name in the server
       certificate used by the POP3 or SMTP service you connect to.

       In this example we have bound a Web server certificate to the IMAP and SMTP services
       that have the common name mail.internal.net. Therefore, we enter mail.internal.net in the
       SMTP and IMAP text boxes. If you are not using secure connection, then you can enter
       an IP address in these text boxes instead of a FQDN.

       Click the More Settings button (figure 17).

Figure 17




Configuring the Outlook 2003 Email Client                                                 19
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     6. In the Internet E-Mail Settings dialog box (figure 18), click on the Outgoing Server tab.
        Put a checkmark in the My outgoing server (SMTP) requires authentication checkbox
        if you are publishing your own SMTP server and require authentication.

         You have two options: Use same settings as my incoming mail server and Log on
         using. If you are publishing your own SMTP server, there is a good chance that the
         SMTP server belongs to the same domain, or a trusting domain, as the IMAP server and
         the user accounts database. In that case, you would use the Use same settings as my
         incoming mail server option. If the SMTP server uses a user database that is not the
         same as the IMAP server database, then configure the SMTP server credentials to be
         different than the IMAP credentials.

Figure 18




20                                                  Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   7. Click the Advanced tab (figure 19). Put checkmarks in the This server requires an
      encrypted connection (SSL) checkboxes. This forces the client to negotiate a secure
      SSL connection with the IMAP and SMTP servers. You can leave the email on the
      Exchange Server if you put a checkmark in the Leave a copy of messages on the
      server checkbox. This is helpful if the user would like to be able to access the messages
      from the full MAPI connection when the user returns to the office.

       Click OK.

Figure 19




Configuring the Outlook 2003 Email Client                                                 21
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     8. Click Next on the Internet E-mail Settings (IMAP) page (figure 20).

Figure 20




22                                                 Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   9. Click Finish on the Congratulation page (Figure 21).

Figure 21




Configuring the Outlook 2003 Email Client                    23
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     10. Click Apply and click OK in the Mail dialog box (figure 22).

Figure 22




24                                                   Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   11. Open Outlook 2003. Right click on the IMAP account in the left pane of the application
       and click on the IMAP Folders command (figure 23).

Figure 23




Configuring the Outlook 2003 Email Client                                                 25
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     12. In the IMAP Folders dialog box (figure 24), select a folder whose headers you would like
         to automatically download from the list on the All tab. Click the Subscribe button.

Figure 24




26                                                  Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   13. Click on the Subscribed tab (figure 25). This shows you a list of the folders you’re
       subscribed to. Click Apply and then click OK.

Figure 25




Configuring the Outlook 2003 Email Client                                                     27
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     14. Click on the Inbox node in the left pane of the application. Notice that you can flag
         entries with different color coded flags (figure 26).

Figure 26




28                                                    Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   15. Notice in the Inbox pane that you can put a checkmark next to a message indicating that
       you have followed up on the task associated with that message (figure 27).

Figure 27




Configuring the Outlook 2003 Email Client                                                29
ISA Server 2000 Exchange 2000/2003 Deployment Kit


Configure the Outlook 2003 Client for Secure RPC Connections

Outlook can access the Exchange Server from a remote location using the Exchange RPC
protocol. This mail access protocol provides the highest level of functionality to the Outlook 2003
client. The Outlook 2003 client has full access to the entire array of Exchange services when
connecting via secure Exchange RPC.

Perform the following steps to configure the Outlook 2003 client to use secure Exchange RPC:


     1. Right click on the Outlook 2003 icon on the desktop and click Properties (figure 28).

Figure 28




30                                                   Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   2. Click on the E-mail Account button in the E-mail Accounts frame (figure 2).

Figure 29




Configuring the Outlook 2003 Email Client                                           31
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     3. In the E-mail Accounts page, select the Add a new e-mail account option (figure 30)
        and click Next.

Figure 30




32                                                Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   4. On the Server Type page (figure 31), select the Microsoft Exchange Server option and
      click Next.

Figure 31




Configuring the Outlook 2003 Email Client                                            33
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     5. On the Exchange Server Settings page, type in the FQDN of the Exchange Server. The
        FQDN is the name that resolves to the IP address on the external interface of the ISA
        Server firewall that you used in the secure RPC Server Publishing Rule. Put a checkmark
        in the Use Cached Exchange Mode checkbox to conserve bandwidth and allow you to
        access your mail when not connected to the Exchange Server.

        In the User Name text box, type the name of the user account and click the Check Now
        button (figure 32).

Figure 32




34                                                 Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   6. The name of the Exchange Server appears in the Microsoft Exchange Server text box
      and replaces the name you initially entered. The name of the server is underlined and the
      user name also is underlined after the connection to the Exchange Server is successful.
      Click the More Settings button (figure 33). (From this point onwards, the Outlook 2003
      client must be able to correctly resolve the name you see in the Microsoft Exchange
      Server text box.)

Figure 33




Configuring the Outlook 2003 Email Client                                                35
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     7. In the Microsoft Exchange Server dialog box (figure 34), click on the Advanced tab.
        Put checkmarks in the Use Cached Exchange Mode and Download Public Folder
        Favorites checkboxes to save bandwidth and to make the users information available
        when not connected to the Exchange Server.

Figure 34




36                                                Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   8. Click on the Security tab (figure 35). Put a checkmark in the Encrypt data between
      Microsoft Office Outlook and Microsoft Exchange Server checkbox. Put a checkmark
      in the Always prompt for user name and password checkbox. Use the default Log on
      network security setting Kerberos/NTLM Password Authentication.

       Click Apply and then click OK.

Figure 35




Configuring the Outlook 2003 Email Client                                          37
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     9. Click Next in the Exchange Server Settings page (figure 36).

Figure 36




38                                                Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   10. A Microsoft Office Outlook – Enter Password dialog box appears (figure 37). Enter
       your User Name, Password, and Domain Name and click OK.

Figure 37




Configuring the Outlook 2003 Email Client                                             39
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     11. Click Yes in the dialog box that asks if you want your mail delivered to your local personal
         folder. Note that this does not mean that the mail is removed from the server; the mail is
         stored both on the local machine and at the Exchange Server. If this is what you want,
         then click Yes.

Figure 38




40                                                    Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


    12. Click Finish on the Congratulations page (figure 39).

figure 39




Configuring the Outlook 2003 Email Client                       41
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     13. Click Close on the Mail Setup dialog box (figure 40).

Figure 40




42                                                  Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


Configure the Outlook 2003 Client for Secure RPC over HTTP Connections

You must use Outlook 2003 running on Windows XP Service Pack 1 to connect using the RPC
over HTTP connection method. In addition, you must install the hotfix mentioned in Microsoft KB
article Outlook 11 Performs Slowly or Stops Responding When Connected to Exchange
Server 2003 Through HTTP. Download and install the hotfix before configuring a profile that
allows the user to connect to the Exchange Server.

It is important to note that you must create the profile while the Outlook 2003 computer is on the
internal network, or while the Outlook 2003 computer is on the Internet and can access the
Exchange Server using RPC (TCP 135) via a secure Exchange RPC Server Publishing Rule. You
will not be able to create a new profile or change an existing profile to use RPC over HTTP if the
machine does not have access to the Exchange Server via RPC (TCP 135).

This bears repeating: you will not be able to create a new Outlook profile when the Outlook client
is not on the internal network and can access the Exchange Server using RPC via TCP 135, or
access the Exchange Server via a secure Exchange RPC Server Publishing Rule. In addition, a
user with an existing profile will not be able to alter the existing profile so that he can use RPC
over HTTP if that client is not to access the Exchange Server using TCP 135. The Outlook 2003
profile must be configured to use RPC over HTTP while that machine is connected to the internal
network and can access the Exchange Server via TCP port 135, or via a secure Exchange RPC
Server Publishing Rule.




Configuring the Outlook 2003 Email Client                                                     43
ISA Server 2000 Exchange 2000/2003 Deployment Kit


Perform the following steps to create the Outlook 2003 profile:

     1. Click Start and then right click on the Outlook 2003 icon in the menu. Click on the
        Properties command (figure 41).

Figure 41




44                                                   Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   2. Click the Add button in the Mail dialog box (figure 42).

Figure 42




Configuring the Outlook 2003 Email Client                        45
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     3. Type in a name for the profile in the Profile Name text box (figure 43). Click OK.

Figure 43




46                                                   Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   4. Select the Add a new e-mail account option in the This wizard will allowyou to
      change the e-mail accounts the direction that Outlook uses page (figure 44). Click
      Next.

Figure 44




Configuring the Outlook 2003 Email Client                                            47
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     5. On the Server Type page (figure 45), select the Microsoft Exchange Server option and
        click Next.

Figure 45




48                                               Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   6. On the Exchange Server Settings page (figure 46), type in the FQDN of the front-end
      Exchange Server. This must be the same name used on the Web site certificate you
      have assigned to the front-end Exchange Server’s Web site.

       For example, we obtained a Web site certificate for the front-end Exchange Server’s Web
       site. The Common Name (CN) on the Web site certificate is owa.internal.net. Therefore
       we enter owa.internal.net in the Microsoft Exchange Server text box.

       Type a user account name in the User Name text box. Click the Check Name button to
       confirm that the Outlook 2003 client machine can communicate with the front-end
       Exchange Server.

       Put a checkmark in the Use local copy of Mailbox checkbox.

       Click the More Settings button.

Figure 46




Configuring the Outlook 2003 Email Client                                               49
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     7. You can change how Outlook detects the connection state on the General tab of the
        Microsoft Exchange Server dialog box (figure 47). Do not make any changes here
        unless you have an explicit reason to do so. The default settings works fine in almost all
        circumstances.

Figure 47




50                                                   Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   8. Click on the Advanced tab (figure 48). Confirm that there is a checkmark in the Use
      local copy of Mailbox checkbox. The default selection is Download headers followed
      by full item.

Figure 48




Configuring the Outlook 2003 Email Client                                            51
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     9. Click on the Security tab (figure 49). Put a checkmark in the Encrypt information
        checkbox. I’m not sure this does anything when you use RPC over HTTP, but encryption
        is a good thing, so we’ll enable this checkbox anyhow. If the Outlook 2003 client users
        the same encryptions mechanism used for other RPC connections, the data inside the
        HTTP tunnel is encrypted with 56-bit MD5 encryption.

Figure 49




52                                                 Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   10. Click on the Connection tab (figure 50). Select the Connect using my Local Area
       Network (LAN) option. Put a checkmark in the Connect to my Exchange mailbox
       using HTTP, then click the Exchange Proxy Settings button.

Figure 50




Configuring the Outlook 2003 Email Client                                                53
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     11. You configure the specifics of the RPC over HTTP session in the Exchange Proxy
         Settings dialog box (figure 131). Type in the FQDN to your front-end Exchange Server in
         the Use this URL to connect to my proxy server for Exchange text box. This is same
         name listed as the Common Name on the Web site certificate.

        Put a checkmark in the Mutually authenticate the session when connecting with SSL
        checkbox. Put in the FQDN of the front-end Exchange Server (the same name listed on
        the Web site certificate) in the Principal name for proxy server text box. Use the
        format:

        msstd:FQDN

        For example, we use msstd:owa.internal.net for our published front-end Exchange
        Server because the Common Name on the certificate is owa.internal.net. This is the
        common name on the certificate used by the Incoming Web Requests listener to
        impersonate the front-end Exchange Server.

        Put a checkmark in the Connect using HTTP first, then connect using my Local Area
        Network (LAN). This is an interesting setting, as it’s unclear what a “LAN” protocol is in
        contrast to an “HTTP” protocol. I assume it means to use unencapsulated RPC
        messages, but I can’t say that for sure.

        In the Use this authentication when connecting to my proxy server for Exchange
        drop down box, select the Basic Authentication option. This forces you to use SSL,
        which is OK, because we are using SSL for our links.

        Click OK on the Exchange Proxy Settings dialog box (figure 51).




54                                                  Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


Figure 51




Configuring the Outlook 2003 Email Client           55
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     12. Click Apply and OK on the Microsoft Exchange Server dialog box (figure 52).

Figure 52




56                                                Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   13. Click Next on the Exchange Server Settings page (figure 53).

Figure 53




Configuring the Outlook 2003 Email Client                             57
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     14. Click Finish on the Congratulations! Page (figure 54).

Figure 54




58                                                 Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


   15. Click OK on the Mail dialog box (figure 55).

Figure 55




Configuring the Outlook 2003 Email Client             59
ISA Server 2000 Exchange 2000/2003 Deployment Kit


     16. Open Outlook 2003. You will be able to use HTTPS for the connection, as confirm in the
         Exchange Server Connection Status window (figure 56). You can access the
         connection status window by right clicking on the Outlook 2003 icon in the system tray
         and selecting the connection status command right after you start up Outlook 2003.

Figure 56




60                                                 Configuring the Outlook 2003 Email Client
ISA Server 2000 Exchange 2000/2003 Deployment Kit


DNS Notes for Remote Outlook 2002 MAPI Client Access

There are special DNS considerations for the Outlook 2002 client. Please refer to the section
DNS Notes for Remote Outlook 2000 MAPI Client Access at the end of the ISA Server 2000
Exchange Server 2000/2003 Deployment Kit document Configuring the Outlook 2000 Email
Client for important details on DNS support for the Outlook MAPI client. I also recommend that
you review ISA Server 2000 Exchange Server 2000/2003 Deployment Kit document
Configuring DNS to Support Exchange Server Publishing.




Configuring the Outlook 2003 Email Client                                                61