Informational Brochure

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Informational Brochure INTERNATIONAL QUALITY INDICATOR PROJECT The Quality Indicator Project began in the United States in 1985 to assist hospitals in identifying opportunities for improvement in patient care. Initiated by the Maryland Hospital Association to help its member hospitals, the Project quickly gained popularity. It now includes more than 500 health care organizations worldwide. ® Introduction Health care organizations outside of the United States have participated in the Quality Indicator Project since 1991. As global interest in the Project increased, the Maryland Hospital Association decided in 1997 to create a separate initiative to focus on the needs of international participants and governments. The International Quality Indicator Project (IQIP) offers health care organizations outside of the United States the ability to participate in the Quality Indicator Project, enhanced by the flexibility to customize the Project to meet their local requirements and independent needs. In addition, the IQIP has paved the way for governments in Europe and Asia to incorporate performance measurement into their strategies of accountability and transparency. Using the same rigorously-defined clinical and administrative indicators with fielddemonstrated validity as the Quality Indicator Project, the IQIP allows hospitals, psyCONTENTS Introduction How to Participate Materials & Services Frequently Asked Questions Why the IQIP? IQIP Reports Indicators List of Indicators 1 1 2 2 3 3 4 8 chiatric care (behavioral health) facilities, long-term care facilities, and home health care agencies to measure themselves against both their own performance over time as well as an aggregate database. The motivating factor behind the IQIP is not the data, but discovering the “why” behind the data. To this end, the IQIP encompasses much more than data collection software and reports. The IQIP provides educational materials, conducts user groups and training sessions, shares case studies of other IQIP participants, and assists in participants’ benchmarking and networking activities. How to Par ticipate Joining the IQIP Health care organizations typically join the IQIP through a sponsoring organization, or system, in their country or region. In some countries, the sponsoring system is hospital or university-based; in others, it is government-sponsored. The system serves as the liaison between participants and Center for Performance Sciences (CPS). Typically the system retains at least one person as the “system coordinator,” trained by CPS staff, to assist IQIP participants with data issues, training, and interpretation and application of reports. The system coordinator in turn receives assistance and support from CPS’ staff. This structure promotes the local nature of the IQIP (it becomes a local initiative rather than an American program). To find a sponsoring system in your country or region, consult the IQIP web site at www.internationalqip.com. If there is not a sponsoring system in your area, or your organization is interested in becoming a sponsor, please contact CPS. Much of the IQIP’s success stems from the collaborative nature of the relationship between staff and participants. Soliciting and incorporating participant feedback has enabled the IQIP to create and maintain an effective performance measurement program with a solid track record of promoting and enhancing quality and safety of care. The IQIP is offered through the Center for Performance Sciences (CPS), the research subsidiary of the Maryland Hospital Association that focuses on performance measurement activities within the larger framework of local accountability goals. Contact Information Center for Performance Sciences 6820 Deerpath Road Elkridge, Maryland 21075 USA tel: +1.410.379.9540 cpsinfo@mhaonline.org Getting started The IQIP offers four different sets of measures, called indicator sets. Each indicator set contains multiple measures focused on a different site of care: acute care (including hospital-based ambulatory care); psychiatric care (behavioral health); long term care; and home health care. Participants choose the indicator sets for which they would like to submit data. Each participant receives password-protected access to the secure portion of the IQIP web site, where the data collection and reporting software resides. There, participants can select measures for which they would like to submit data; enter data; graph data; retrieve reports; and find links to relevant journal articles and other reference materials. Participants enter data monthly and receive a report within ten days following the end of each data collection quarter. The quarterly report shows their hospital’s performance over time for each selected measure, as well as how their hospital compares to the aggregate database (United States and non-USA). In addition, participants can request “peer group comparison reports,” which compare their organization to organizations with similar characteristics, such as geographic location, discharge volume, teaching status, and clinical services offered. Reporting functions IQIP generates a facility-specific report each quarter for each participant. This report includes comparative and historical data in a combination of tables and graphs for each measure for which the participant submits data. Participants are free to specify the comparative groups included in their quarterly reports. In addition, participants can request real-time “peer group reports,” which enable participants to compare their organization’s performance with a customized subset of participants in the database. The characteristics of the subset, such as teaching status or patient and procedure volumes, are determined by the requesting organization and are generally tailored to produce a peer group. If translations are available, participants receive the reports in their native language. All reports are posted to the secure portion of the IQIP web site for easy access and downloading. To review samples of IQIP reports, please contact CPS. that help identify factors that may influence participant performance. Additional materials include a Data Analysis Guide, a quarterly newsletter with case studies from both United States and non-USA participants, resources for understanding the context of the data, and tools for implementing internal performance improvement initiatives. User group meetings Sponsoring systems convene at least one annual user group meeting of participating facilities for the purpose of discussing the IQIP, including its policies, measure development, reporting, analysis, and other related IQIP updates. IQIP website The IQIP web site gives participants and sponsors instant access to software, materials and services, and networking capabilities in a password-protected section of the site. These include: data collection and graphing software, quarterly and customized peer group reporting, recent IQIP publications, case studies, IQIP news and events, links to related sites, and e-mail access to IQIP staff. The site is located at: www.internationalqip.com. To access a demonstration copy of the IQIP software, please contact CPS. Graphing functions The IQIP software includes a graphing function that displays aggregate data, run charts, and control charts. The tool allows participants to graph their own data alongside Project-Wide, system-wide, and regionally or nationally specific groups. Participants also have the ability to apply Statistical Process Control methodology through the creation of run charts and control charts. To review samples of IQIP graphs, please contact CPS. Hardware & software requirements Participants and system coordinators must have the following: • • • • • • • VGA color monitor High speed Internet access (cable, fiber optic, DSL, T1, or T3) MS Internet Explorer 6.0 or higher Adobe Acrobat Reader 7.0 or higher The ability to download files The ability to download and open zipped files The ability to send and receive e-mail attachments Mater ials & Ser vices Data entry software The IQIP provides web-based data entry in a secure, password-protected environment. The web-based software allows participants to access the application from multiple locations and allows multiple users within an organization to access the site at the same time. Moreover, since reports are posted to the password-protected site, participants can retrieve reports more quickly and at their convenience. The IQIP software supports multiple languages and includes data collection forms, data entry screens, data quality reports, comparative graphing tools, statistical process control graphs, data export functions, and other resources to help our participants understand their data. Training & support All participants receive training prior to the start of their participation. Sponsoring systems provide on-going education and support through user group meetings and individualized work with participants. In addition, CPS staff with clinical and research backgrounds are available to all international participants for on-site training, programmatic assistance, and support in integrating the IQIP philosophy and data effectively into quality improvement activities. Familiarity with: • MS Excel or other spreadsheet software is highly recommended Data quality All data are subject to a series of stringent quality checks at the time of data entry to ensure accuracy. These live, web-based reports flag any potential data problems and aberrant rates, giving users an opportunity to investigate the data and make corrections. Educational materials Participants receive detailed implementation manuals for each indicator set in which they are registered. The implementation manuals contain indicator overviews, implementation rules, data elements, exclusion criteria, formulas, and optional patient-level variables PAGE 2 Frequently Asked Questions What do we get from the IQIP? IQIP participants receive quarterly reports that provide both comparisons to aggregate data as well as longitudinal trending. In addi- tion, participants may take advantage of the IQIP’s peer group reporting capabilities, to compare themselves with self-defined peer groups based on such characteristics as discharge volume, geographic location, and teaching status. For a review of items provided, please refer to the “Materials & Services” section of this brochure. Some participants may find value in sharing their own organization’s performance with external audiences for educational purposes. Decisions regarding with whom and how to share participant-specific data are entirely at the discretion of each individual participant. How is training structured? Training is an integral part of the IQIP program. All participants must attend an initial training session that provides in-depth reviews of indicator definitions, the user’s manual, and the data collection and graphing software, as well as an explanation of how to interpret and use the IQIP reports. Additional opportunities for training occur at user group meetings and other functions. In addition, system coordinators are available by telephone and e-mail to respond to specific participant questions. What role do participating systems and health care organizations play in determining the research direction of the IQIP? The IQIP employs a very strict methodology for researching and testing new measures prior to implementation. This methodology includes extensive literature searches, expert panel involvement in developing definitions, and rigorous pilot tests among an appropriate group of health care providers. A critical component of the pilot testing process hinges on obtaining feedback from pilot sites—the participating facilities themselves. The IQIP research department welcomes inquiries about development methodology and future plans for indicator development. recent trends that may play a significant role in the shaping of health care systems worldwide. The IQIP assists its participants in meeting these challenges by defining common health-related indicators; establishing a system which enables health care organizations to collect and submit data electronically; and providing a variety of services including data analysis, educational materials, and networking forums. Public accountability The IQIP indicators are designed to help participants ask the right questions about their organization’s performance and ultimately improve their understanding of that performance. Feedback from the IQIP helps health care organizations facilitate internal collaboration and respond to the increasing call for accountability from internal and external audiences. Are our data confidential? The IQIP’s password-protected data entry site ensures that IQIP participants do not have access to other participants’ data at any time. For added protection, all IQIP participants receive a unique, randomly-assigned identification number. The IQIP uses these numbers rather than the participating organizations’ names in the password-protected data entry site as well as on all reports. Neither the sponsoring system nor Center for Performance Sciences can release participant-specific data for any reason without first obtaining written permission of the participating organization. Comparative abilities & longitudinal trending The IQIP provides participants the ability to compare performance to over 500 health care organizations on nearly 700 clinical indicators. Participants can also request peer group reports which enable them to specify a subset of the aggregate data for each measure for which they submitted data. Additionally, IQIP participants receive the benefit of rate and pattern trending, which can help them better understand and improve their performance. Which indicators should we use? The IQIP contains four indicator sets: acute care (including ambulatory care measures), psychiatric care (behavioral health), home care, and long term care. Participants can choose to submit data for one or more indicator sets. Each indicator set has numerous clinical performance measures for which a facility can submit data and receive comparative feedback. Participants choose which measures to use, depending upon each participant’s performance measurement and improvement priorities. Some participating facilities may elect to report data for all the measures within a particular indicator set, while others may select a subset of measures. It is common for new participants to select a handful of measures for the first few reporting periods, and then to add more measures as they gain experience in the IQIP and the data collection process. Customization & educational focus Participants can choose from a variety of IQIP customization options, including indicator selection, peer group comparisons, and specific indicators customized for a particular country or region. Center for Performance Sciences can provide additional customization and/or consultation services based on participant-specific needs. How can IQIP fit into an accreditation model? Although the IQIP is not intended to serve as an “accreditation system,” an accreditation program is most successful when there is a uniform performance measurement system in place. Participation in the IQIP enables health care organizations to fulfill internal performance improvement and assessment objectives while also meeting external accreditation requirements. A forum for better practices Many countries have recognized the importance of learning from the successful efforts of other countries. Participation in the IQIP enables health care organizations to collect and share information about performance and the factors that influence it both locally and with all participants worldwide. Can we view a demo of the IQIP software? To access a demonstration copy of the IQIP software, please contact CPS. Can IQIP data be used publicly? The IQIP is a tool for measuring and understanding internal performance. IQIP measures are best suited for use on an internal basis for quality improvement purposes; they are not intended to establish performance thresholds or standards of care. For that reason, participating hospitals can only release or disseminate IQIP aggregate data and statistics with prior written permission from CPS. Why the Inter national Quality Indicator Project? IQIP Repor ts Over the last decade, health care organizations worldwide have made great strides in providing services that meet their national and local needs. However, there are several PAGE 3 Providing feedback to participants is an essential part of the International Quality Indicator Project's mission to help facilities understand their own performance. As part of the web-based application itself, the IQIP offers users the ability to produce real-time graphs, run charts, and control charts for each measure for which the facility submits data. In addition, participants can request reports and analyses which allow them to view their own performance in the context of a larger group of participants and peer groups. Quarterly reports and aggregate data are made available to participants within ten days following the end of each data collection quarter and are posted to the passwordprotected portion of the IQIP web site for easy access and download. purpose is to provide resources and tools for how the data can be used for performance improvement. (See examples of Next Steps document on page 7.) facility gains experience in the IQIP and the data collection process. Participants receive detailed training implementation manuals for each indicator set in which they are registered. The implementation manuals contain indicator rationale statements, inclusions and exclusions, and suggested data sources. The IQIP employs a very strict method for researching and testing new measures prior to implementation. This method includes extensive literature searches, expert panel involvement in developing definitions, and rigorous pilot tests among an appropriate group of health care providers. A critical component of the pilot testing process hinges on obtaining feedback from pilot sites. Our research department welcomes inquiries about our development methodology and future plans for indicator development. An up-to-date list of all measures and measure sets can be found beginning on Page 8. Peer Group Reports The purpose of a Peer Group Report is to assist in understanding the influence of hospital characteristics on performance prior to embarking on a performance improvement process and provides a first-level "drilldown" that can help participants begin to isolate factors that may affect their performance. If translations are available, hospitals will receive the peer group report in their native language. A Peer Group Report, or custom report, provides IQIP participants with aggregate statistics for one or two comparison groups. Peer groups are based on characteristics chosen by the requester of the custom report. Peer groups can be restricted to facilities with any single or combination of characteristics such as annual discharge volume, teaching status, and/or urban, suburban, or rural setting. The software also allows users to define a peer group based on measure numerator or denominator values (i.e., data elements), such as the number of deliveries, number of inpatient days, or the number of central line days. For each peer group, the report presents comparative descriptive statistics tables including facility counts, total numerator and denominator values, minimum and maximum reported rates for the measure, 1st, 2nd, and 3rd quartile values, unweighted mean, standard deviation, and weighted mean. The IQIP comprises sets of performance indicators for four different pattern care settings: acute care, psychiatric (behavioral health) care, long term care, and home care. Each indicator set has numerous measures for which a facility can submit data and receive feedback. Participants can use any or all of the measures in an indicator set. Decisions regarding which measures to use are made by the participating facility and depend upon each facility's performance measurement and improvement priorities - some facilities may elect to report data for all the measures in a particular indicator set, while others may select a subset of measures. It is common for new participants to select a handful of measures for the first few reporting periods, then add more measures as the PAGE 4 Data quality All data are subject to a series of stringent quality checks at the time of data entry to ensure accuracy. These live, web-based reports flag any potential data problems and aberrant rates, giving users an opportunity to investigate the data and make corrections. The IQIP Quarterly Report Each participating facility receives an IQIP Quarterly Report within ten days following the end of each data collection quarter. The report provides organization-specific and Project-Wide data trended over time as well as comparisons to regional, national, local, and peer hospital groups for each measure for which the facility submits data. Participants are free to specify the comparative groups included in their quarterly reports. If translations are available, hospitals will receive the quarterly report in their native language. (See examples of report on Page 6.) IQIP Measure Set reports Each participating facility receives Measure Set reports within ten days following the end of each data collection quarter. Measure Set reports are copies of pages from the quarterly report that are organized by and limited to specific procedures, diseases, or topics. The purpose is to create sub-reports that can be shared easily with individuals or departments based on area of expertise, such as orthopedics, infection control, cardiac care, emergency care, patient safety, etc. Indicator s Next Steps documents The Next Steps documents support the roles of sponsors who actively provide hospitals with data analysis and performance improvement by listing factors that may influence performance, and offering suggestions for further study. The documents provide hospitals with the information needed to understand the context of the data or why, for example, c-section rates tend to be higher in the US or Asia compared with Europe. The PAGE 5 PAGE 6 PAGE 7 List of Indicator s AC Indicator 1a: Device-Associated Infections in Intensive Care Units The following measures are available for the APICU, CCU, MICU, MSICU, SICU, and Neurological ICU: • Central line-associated bloodstream infections • Ventilator-associated pneumonia • Symptomatic indwelling urinary catheter-associated AC Indicator 1b: Device Use in Intensive Care Units The following measures are available for the APICU, CCU, MICU, MSICU, SICU, and Neurological ICU: • Central line use • Ventilator use • Indwelling urinary catheter use AC Indicator 2a: Surgical Site Infections Measures for surgical site infections by procedure classified by NNIS Risk Index, as well as the overall rates are available for: • Chest incision only CABG patients • Chest and donor site incision CABG patients • Other cardiac surgery patients • Vascular surgery patients • Colorectal surgery patients • Abdominal hysterectomy patients • Vaginal hysterectomy patients • C-section patients • Hip arthroplasty patients • Knee arthroplasty patients Measures for surgical site infections by procedure (not classified by NNIS Risk Index) are available for: • Total surgical site infections • Liver, biliary tract, pancreatic, or gallbladder surgery patients • Appendectomy patients • Hernia surgery patients Summary measures for all hysterectomies as well as all surgeries reported in this indicator are also available. AC Indicator 2b: Antibiotic Prophylaxis for Surgical Procedures Antibiotic prophylaxis, antibiotic prophylaxis prior to incision (within 30 minutes, 1 hour, and 2 hours), and antibiotic prophy­laxis lasting 24 hours or less can be tracked for patients undergoing the following surgical procedures: • CABG • Other cardiac surgery • Vascular surgery • Colon surgery • Liver, biliary tract, pancreatic, or gallbladder surgery • Appendectomy • Abdominal hysterectomy • Vaginal hysterectomy • Hip arthroplasty • Knee arthroplasty Antibiotic prophylaxis and antibiotic prophylaxis lasting 24 hours or less can be tracked for patients undergoing C-section. Summary measures for antibiotic prophylaxis for all hysterectomies as well as for all surgeries reported in this indicator are also available. AC Indicator 3: Inpatient Mortality Measures are available for total inpatient mortality as well as for the following Diagnosis Related Groups (DRGs): • DRGs 064 and 065 • DRGs 177 and 178 • DRGs 190, 191, and 192 • DRGs 193 and 194 PAGE 8 • DRGs 291, 292, and 293 • DRGs 377 and 378 • DRGs 682, 683, and 684 • DRGs 870, 871, and 872 • DRGs 207 and 208 • DRGs 974, 975, and 976 • All other DRGs Measures are also available for acute inpatient mortality for patients with the following primary diagnoses: • Acute myocardial infarction • Heart failure • Pneumonia AC Indicator 4: Neonatal Mortality Measures are available for direct admissions and for transfers-in for the following birth weight categories: • <= 750 grams • 751 to 1000 grams • 1001 to 1800 grams • >= 1801 grams AC Indicator 5: Perioperative Mortality Measures are available for total perioperative mortality as well as for perioperative mortality for the following: • Patients with ASA P1 • Patients with ASA P2 • Patients with ASA P3 • Patients with ASA P4 • Patients with ASA P5 • CABG patients • Other cardiac surgery patients • Vascular surgery patients • Colorectal surgery patients • Liver, biliary tract, pancreatic, or gallbladder surgery patients • Appendectomy patients • Abdominal hysterectomy patients • Vaginal hysterectomy patients • Hip arthroplasty patients • Knee arthroplasty patients A summary measure for perioperative mortality for all hysterectomies is also available. AC Indicator 6: Management of Labor • • • • • Primary C-sections Repeat C-sections Total C-sections Vaginal births after C-sections (VBAC) Trail of labor success AC Indicator 7: Unscheduled Readmissions Total unscheduled readmissions within 15 and 31 days; and readmissions within the same time frames are available for the following Diagnosis Related Groups (DRGs): • DRGs 177 and 178 or a related condition • DRGs 190, 191, and 192 or a related condition • DRGs 193 and 194 or a related condition • DRGs 291, 292, and 293 or a related condition • DRGs 311 and 313 or a related condition Measures are also available for unscheduled readmissions within 15 and 31 days for patients with the following primary diagnoses: • Acute myocardial infarction or a related condition PAGE 9 • • Heart failure or a related condition Pneumonia or a related condition AC Indicator 8: Unscheduled Admissions Following Ambulatory Procedures Measures are available for total unscheduled admissions, unscheduled inpatient admissions, and unscheduled observation admissions following: • Ambulatory cardiac catheterization • Ambulatory digestive, respiratory or urinary system diagnostic endoscopies • All other ambulatory operative procedures AC Indicator 9: Unscheduled Returns to Intensive Care Units • • Unscheduled returns to intensive care units Unscheduled returns to intensive care units for the following durations: • Within 24 hours • > 24 but <= 48 hours • > 48 but <= 72 hours • > 72 hours Unscheduled returns to intensive care units for patients with the following primary diagnoses: • Acute myocardial infarction • Heart failure • Pneumonia • AC Indicator 10: Unscheduled Returns to the Operating Room Measures are available for total unscheduled returns to the operating room as well as unscheduled returns to the operating room after the following procedures: • Peripheral vascular procedures • Cardio-thoracic procedures • CABG • Other cardiac surgery • Vascular surgery • Colorectal surgery • Liver, biliary tract, pancreatic, or gallbladder surgery • Appendectomy • Hernia surgery • Abdonimal hysterectomy • Vaginal hysterectomy • C-section • Hip arthroplasty • Knee arthroplasty A summary measure for unscheduled returns to the operating room for all hysterectomies is also available. AC Indicator 11: Isolated CABG Perioperative Mortality Measures are available for total observed isolated CABG perioperative mortality and observed isolated CABG perioperative mortality for patients in each of the following ASA classes: • ASA P1 • ASA P2 • ASA P3 • ASA P4 • ASA P5 AC Indicator 12: Physical Restraint Events • • Physical restraint events Physical restraint events for the following durations: • <= 1 hour • > 1 but <= 4 hours • > 4 but <= 8 hours PAGE 10 • • > 8 but <= 16 hours • > 16 but <= 24 hours • > 24 hours Physical restraint events initiated for the following reasons: • Cognitive disorders • Risk of falling • Disruptive behavior • To facilitate treatment • For all other reasons • Physical restraint events initiated between 7:00 AM and 2:59 PM • Physical restraint events initiated between 3:00 PM and 10:59 PM • Physical restraint events initiated between 11:00 PM and 6:59 AM • Inpatients experiencing physical restraint events • Inpatients experiencing multiple physical restraint events • Physical restraint hours Documented falls Documented falls due to the following reasons: • Patient’s health status • Response to treatment, medication and/or anesthesia • Environmental hazard • All other reasons Documented falls resulting in: • Injury • Injury with Severity Score 1 • Injury with Severity Score 2 • Injury with Severity Score 3 Inpatients with two or more documented falls AC Indicator 13: Documented Falls • • • • AC Indicator 14a-14e: Complications following Sedation and Analgesia in Intensive Care Units (14a), Cardiac Catheterization Labs (14b), Endoscopy Suites (14c), Emergency Departments (14d), and Radiology Suites (14e) Measures are available for sedation and analgesia episodes categorized by ASA Class and for episodes with: • Measurement of oxygen saturation • Mild oxygen desaturation • Severe oxygen desaturation • Aspiration • Airway obstruction • Drop in systolic blood pressure • Use of reversal agents • Involvement of anesthesia staff • Loss of consciousness AC Indicator 15: Pressure Ulcers in Acute Inpatient Care • Total pressure ulcer point prevalence, as well as for the following stages: • Stage I • Stage II • Stage III • Stage IV Patients with pressure ulcers admitted to acute inpatient care, as well as for the following stages: • Stage I • Stage II • Stage III • Stage IV • PAGE 11 • • Patients with pressure ulcers admitted to acute inpatient care from: • Home • Nursing facilities • Another hospital • Any other admission source Total pressure ulcer incidence in acute inpatient care, as well as for the following locations: • Sacral • Ischial bone • Trochanterian • Calcaneal • Malleolar • Scapular • Occipital • Other • Total multiple pressure ulcer incidence in acute inpatient care AC Indicator 16a: Deep Vein Thrombosis and Pulmonary Thromboembolism Following Surgery Measures are available for total deep vein thrombosis and pulmonary thromboembolism following surgery, and for deep vein thrombosis and pulmonary thromboembolism following these procedures: • CABG • Other cardiac surgery • Vascular surgery • Colorectal surgery • Liver, biliary tract, pancreatic, or gallbladder surgery • Abdominal hysterectomy • Vaginal hysterectomy • Sum of abdominal and vaginal hysterectomies • C-section • Hip arthroplasty • Knee arthroplasty AC Indicator 16b: Thromboprophylaxis for Surgery Measures are available for thromboprophylaxis for the following procedures: • CABG • Other cardiac surgery • Vascular surgery • Colorectal surgery • Liver, biliary tract, pancreatic, or gallbladder surgery • Abdominal hysterectomy • Vaginal hysterectomy • Sum of abdominal and vaginal hysterectomies • Hip arthroplasty • Knee arthroplasty A summary measure for thromboprophylaxis for all surgeries is also available. AC Indicator 17a: Device-Associated Infections in Intensive Care Units Due to Methyllin Resistant Staphyllococcus Aureus (MRSA) Measures are available for the APICU, CCU, MICU, MSICU, SICU, and Neurological ICU: • Central line-associated bloodstream infections due to MRSA • MRSA central line-associated bloodstream infections • Ventilator-associated pneumonia due to MRSA • MRSA ventilator-associated pneumonia • Symptomatic indwelling urinary catheter-associated UTIs due to MRSA • MRSA symptomatic indwelling urinary catheter-associated UTIs Summary measures for each device-associated infection for all ICUs in this indicator are also available. PAGE 12 AC Indicator 17b: Multidrug-resistant Organisms (MDROs) • • • • • • • • • • • • • • • • • Total incidence of MRSA infections Incidence of nosocomial MRSA infections MRSA prevalence on admission Average daily MRSA loads MRSA inpatient-day associated nosocomial MRSA infections Total surgical site infections due to MRSA MRSA positive blood cultures by Staph Aureus cultures MSSA positive blood cultures by Staph Aureus cultures MRSA positive blood cultures by bed days MRSA isolates Clostridium difficile associated disease ICD-code-associated Clostridium difficile associated disease Total incidence of VRE infections Patients screened for MRSA with active surveillance culture upon admission Patients who were identified as MRSA positive through active surveillance culture upon admission Patients who were already known to be MRSA positive upon admission Total number of patients MRSA positive on admission AC Indicator 17c: Active Surveillance Cultures (ASC) for Methyllin Resistant Staphyllococcus Aureus (MRSA) Ambulatory Acute Care Indicators AC Indicator A1: Unscheduled Returns to the Emergency Department • Related unscheduled returns to the ED, those resulting in an inpatient admission, and those resulting in an observation admission, are available for the following durations: • Within 24 hours • Within 48 hours • Within 72 hours Related unscheduled returns to the ED within 72 hours are available for patients with the following primary diagnoses: • Acute myocardial infarction • Heart failure • Pneumonia Unscheduled returns (related or unrelated) to the ED, those resulting in an inpatient admission and those resulting in an observation admission, are available for the following durations: • Within 7 days • Within 14 days • Within 30 days Patients with two or more unscheduled returns to the ED within 30 days (related or unrelated) • • • AC Indicator A2: Length of Stay in the Emergency Department Measures are available for registered patients in the emergency department with LOS <= 2 hours, LOS > 2 but <= 4 hours, LOS > 4 but <= 6 hours, and LOS > 6 hours by the following discharge dispositions: • Total • Discharged home • Admitted as an inpatient • Admitted to observation status • Transferred to another acute care facility • For all other dispositions AC Indicator A3: X-Ray Study Discrepancies in the Emergency Department Requiring a Change in Patient Management • • ED X-ray study discrepancies requiring a change in patient management Patients leaving the emergency department prior to completion of treatment PAGE 13 Indicator A4: Patients Leaving the Emergency Department Before Completion of Treatment AC Indicator A5: Cancellation of Scheduled Ambulatory Procedures Measures are available for day-of-the-procedure cancellations by the facility or by the patient, as well as the total number of day-ofthe procedure cancellations, for these procedures: • Ambulatory cardiac catheterizations • Ambulatory diagnostic digestive system endoscopies • Other ambulatory procedures AC Indicator A6: Documented Falls in Ambulatory Care • • Documented falls in ambulatory care Documented falls in ambulatory care due to the following reasons: • Patient’s health status • Response to treatment, medication and/or anesthesia • Environmental hazard • All other reasons Documented falls in ambulatory care resulting in: • Injury • Injury with Severity Score 1 • Injury with Severity Score 2 • Injury with Severity Score 3 Ambulatory care patients with two or more documented falls • • Acute Care Measure Sets • • • • • • • • • • • • • • • • • • • Acute Myocardial Infarction Heart Failure Pneumonia Cardiac Surgery Vascular Surgery Colorectal Surgery Liver, Biliary Tract, Pancreatic, or Gallbladder Surgery Appendectomy Hernia Surgery Hysterectomies Orthopedic Surgery Maternity and Childbirth Emergency Care Patient Safety Intensive Care Units Infection Control Internal Medicine Ambulatory Care Methyllin Resistant Staphyllococcus Aureus (MRSA) PAGE 14 Psychiatric Care Indicators PC Indicator 1: Injurious Behavior The following measures are available for both adults and adolescents: • Psychiatric self-injury events per 1000 discharges • Psychiatric suicide attempts per 1000 inpatient days • Psychiatric suicides per 1000 inpatient days • Psychiatric self-injury events per 1000 inpatient days • Psychiatric inpatient days with one or more self-injury events per 100 inpatient days • Psychiatric physical assault events per 1000 discharges • Psychiatric physical assault events per 1000 inpatient days • Psychiatric inpatient days with one or more physical assault events per 100 inpatient days PC Indicator 2: Unplanned Departures Resulting in Discharge The following measures are available for both adults and adolescents: • Total unplanned departures from psychiatric inpatient care resulting in discharge • Unplanned departures from psychiatric inpatient care due to AMA resulting in discharge • Unplanned departures from psychiatric inpatient care due to elopement resulting in discharge PC Indicator 3: Adult Transfers to Acute Inpatient Care Measures are available for adult transfers/discharges from psychiatric inpatient care to inpatient acute care for the following time frames: • Within 24 hours of psychiatric admission • > 24 but <= 72 hours of psychiatric admission • > 72 hours of psychiatric admission PC Indicator 4: Readmissions to Psychiatric Inpatient Care The following measures are available for: • Adult readmissions to psychiatric inpatient care: • <=24 hours of discharge • >24 but <=72 hours of discharge • >72 hours but <=7 days of discharge • Adult and adolescent readmissions to psychiatric inpatient care: • Within 15 days of discharge • Within 15 days of discharge with prior psychiatric LOS <= 72 hours • Within 15 days of discharge with prior psychiatric LOS > 72 hours but <= 15 days • Within 15 days of discharge with prior psychiatric LOS > 15 days • Within 16 to 31 days of discharge • Within 32 to 60 days of discharge PC Indicator 5: Physical Restraint Events The following measures are available for both adults and adolescents: • Psychiatric physical restraint events per 1000 discharges • Psychiatric inpatient discharges with one or more physical restraint events per 100 discharges • Psychiatric physical restraint events per 1000 inpatient days • Psychiatric inpatient days with one or more physical restraint events per 100 inpatient days • Psychiatric inpatients with one or more physical restraint events per 1000 discharges • Psychiatric inpatients with one or more physical restraint events per 1000 inpatient days • Psychiatric inpatients with one or more physical restraint events per 100 inpatients • Psychiatric repeated use of physical restraint PC Indicator 6: Seclusion Events The following measures are available for both adults and adolescents: • Psychiatric seclusion events per 1000 discharges • Psychiatric seclusion events lasting <= 1 hour • Psychiatric seclusion events lasting > 1 but <= 6 hours PAGE 15 • • • • • • • • Psychiatric seclusion events lasting > 6 but <= 12 hours Psychiatric seclusion events lasting > 12 hours Psychiatric seclusion events per 1000 inpatient days Psychiatric inpatient days with one or more seclusion events per 100 inpatient days Psychiatric inpatients experiencing one or more seclusion events per 100 discharges Psychiatric inpatients experiencing one or more seclusion events per 1000 inpatient days Repeated use of psychiatric seclusion PHP discharges to inpatient psychiatric or substance abuse unit/facility: • Total • For patients with <= 1 PHP visit • For patients with > 1 but <= 5 PHP visits • For patients with > 5 but <= 15 PHP visits • For patients with > 14 PHP visits • Due to initial inappropriate discharge to PHP • Due to patient non-compliance with treatment and/or medication • Due to return or exacerbation of symptoms not related to patient non-compliance • Due to medical or psychiatric complication of treatment including medication adjustment • For substance abuse treatment • For all other reasons PHP discharges: • To intensive outpatient programs (IOP) • To mental health centers or clinics • To private outpatient practitioners • Due to no shows, AMAs, or elopements • With no mental health follow-up • For all other discharge dispositions • For patients with <= 1 PHP visit • For patients with > 1 but <= 5 PHP visits • For patients with > 5 but <= 14 PHP visits • For patients with > 14 PHP visits PC Indicator 7: Partial Hospitalization Programs • PC Indicator 8: Documented Falls The following measures are available for adults only: • Documented falls in inpatient psychiatric care • Documented falls in inpatient psychiatric care due to the following reasons: • Patient’s health status • Medication • Environmental hazard • All other causes • Documented falls in inpatient psychiatric care resulting in: • Injury • Injury with Severity Score 1 • Injury with Severity Score 2 • Injury with Severity Score 3 PAGE 16 Long Term Care Indicators LTC Indicator 1: Unplanned Weight Change • • Unplanned weight loss in LTC Unplanned weight gain in LTC LTC Indicator 2: Pressure Ulcers Measures are available for total pressure ulcer point prevalence in LTC and for the following stages of pressure point prevalence in LTC: • Stage I • Stage II • Stage III • Stage IV LTC Indicator 3: Documented Falls • • Documented falls in LTC Documented falls in LTC due to the following reasons: • Resident/patient health status • Response to treatment, medication, and/or anesthesia • Environmental hazard • All other causes Documented falls in LTC resulting in: • Injury • Injury with Severity Score 1 • Injury with Severity Score 2 • Injury with Severity Score 3 LTC resident/patient experiencing falls Unscheduled LTC transfers/discharges to inpatient acute care within 72 hours of admission Unscheduled LTC transfers/discharges to inpatient acute care Unscheduled LTC transfers/discharges to inpatient acute care for the following reasons: • Cardiovascular decompensation • Evaluation or treatment of fractures • Gastrointestinal bleeding • Infection • All other reasons Lower respiratory tract infections treated in LTC LTC resident/patient days in which lower respiratory tract infections were treated Symptomatic UTIs treated in LTC Symptomatic UTIs treated in LTC residents/patients with indwelling urinary catheters Symptomatic UTIs treated in LTC residents/patients without indwelling urinary catheters LTC residents/patients treated for one or more symptomatic UTIs LTC residents/patients with indwelling urinary catheters treated for one or more symptomatic UTIs LTC residents/patients without indwelling urinary catheters treated for one or more symptomatic UTIs Physical restraint events in LTC Physical restraint events in LTC for the following durations: • Lasting <= 1 hour • Lasting > 1 but <= 4 hours • Lasting > 4 but <= 8 hours • Lasting > 8 but <= 16 hours • • • • • LTC Indicator 4: Unscheduled Transfers/Discharges to Inpatient Acute Care LTC Indicator 5: Nosocomial Infections • • • • • • • • • • LTC Indicator 6: Physical Restraint Use PAGE 17 • • • • • • • Lasting > 16 but <= 24 hours • Lasting > 24 hours Physical restraint events in LTC initiated for the following reasons: • Cognitive disorder • Risk of falling • Disruptive behavior • To facilitate treatment • For all other reasons Physical restraint events in LTC initiated between 7:00 AM and 2:50 PM Physical restraint events in LTC initiated between 3:00 PM and 10: 59 PM Physical restraint events in LTC initiated between 11:00 PM and 6:59 AM LTC residents/patients experiencing physical restraint events LTC residents/patients experiencing multiple physical restraint events PAGE 18 Home Care Indicators HC Indicator 1: Unscheduled Transfers to Inpatient Acute Care Measures are available for the following unscheduled transfers: • To inpatient acute care • Due to cardiac problems • Due to catheter-related UTIs • Due to endocrine problems • Due to gastrointestinal problems • Due to injuries • Due to medication problems • Due to mental health problems • Due to neurological problems • Due to respiratory problems • Due to skin infections • For all other reasons HC Indicator 2: Use of Emergent Care Services Measures are available for home care patients experiencing one or more emergent care visits, for the total number of emergent care visits and for emergent care visits to: • Hospital emergency departments • Doctor’s offices or house calls • Outpatient departments or clinics HC Indicator 3: Discharge to Nursing Home Care Measures are available for the total number of home care discharges to nursing home care and for the following reasons for home care discharges to nursing home care: • For therapy services • For permanent placement • Because unsafe at home • For all other reasons HC Indicator 4: Acquired Infections • • • • • • Symptomatic UTIs for home care patients with indwelling urinary catheters Symptomatic UTIs for home care patients with indwelling urinary catheters: age < 75 Symptomatic UTIs for home care patients with indwelling urinary catheters: age >= 75 Surgical site infections IV site infections Sepsis in home care patients receiving TPN PAGE 19

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