JANET A. COUGHLIN, RN, BSN, MSN, NEA-BC Bluffton, South Carolina 29910 Home: (843) 757-0132 firstname.lastname@example.org Cell Phone: (908) 578-5998 www.linkedin.com/in/bayonne4 SUMMARY An Administrative Director Clinical Nursing experienced as a strategic member of health care management teams. Excellent leadership practices focusing on quality of patient care, mentoring and educating staff. Possess strong record of influencing professional advancement, supporting current evidenced based practices, ensuring regulatory compliance, policy development, and maintaining budget compliance. Twenty two plus years of progressive nursing administrative roles have fostered an outstanding ability to successfully collaborate with all departments, key physician leaders, board members, patients and community members, while incorporating the organization’s mission, vision, and values. Expertise Includes: Project management Patient Safety Programs Program development Competency Program Development Recruitment and Retention Strategies Team Leadership – Interdisciplinary Integration Contract negotiation Research Development Educational Programming Grant Writing Performance Improvement Initiatives Developing New Job Descriptions PROFESSIONAL EXPERIENCE CARE CORE NATIONAL, BLUFFTON, SC 11/2011 – 8/2012 RADIOLOGY CLINICAL OPERATIONS MANAGER Responsible for oversight of Clinical Operations: Coordinates the Care Management Unit. Works collaboratively to facilitate the clinical certification Processes. Oversees the Clinical Reviewers and the Supervisors in the facilitation of the processing of clinical certification requests from physician offices and /or imaging centers by the Clinical Reviewers in accordance with contractual obligations and industry standards. Monitors CMU team to assure that utilization management criteria are effectively and objectively utilized for the accurate determination of medical necessity and ensure clinical certification services are compliant with CareCore, URAC, NCQA, and contractually defined standards. ROBERT WOOD JOHNSON UNIVERSITY HOSPITAL RAHWAY, Rahway, NJ 2004 – 2011 Administrative Director Clinical Nursing Practice - Patient Services Non-profit community hospital, Member - Robert Wood Johnson Health Care System Responsible for Professional Nursing Practice hospital wide: Director of Education Department for the Hospital; Hospital wide coverage in absence of Chief Nursing Officer; Hospital Research, Gerontology Program; Oncology Nursing, Medical Surgical Nursing, Hospice, Inpatient and Outpatient Wound Care Program, Regulatory Compliance; Professional Registered Nurse Recognition Program; Hospital Nursing Supervision; Quality Improvement outcomes monitoring; financial planning and budgetary compliance for all areas. Collaborated with IT Director to initiate and develop interdisciplinary policies to support the implementation of computerized knowledge based medical record documentation system with integration in 2011 Launched Transforming Care at the Bedside program 2010. Changed to Bedside Rounding for RN shift report. Patient communication with nurses improved 8% to 80%. Monthly RN incidental overtime decreased an average of 54% in the first four months of the test of change. Participated in multi hospital research study: “A Multifaceted Approach to Reducing Medication Errors” with Linda Flynn, PhD, RN, the PI, Rutgers University 2009. JANET A. COUGHLIN, RN, BSN, MSN, NEA-BC Page 2 Phone: (908) 578-5998 email@example.com Collaborated with Grant writer, received grants for nursing education from; Verizon, Harold and Beatrice Renfield Foundation, Walter and Louise Sutcliffe Foundation, and the Edward and Stella VanHouten Memorial Fund. Received $91,000 for Nursing Education from 2007 to 2010. Developed and implemented Inpatient Wound Care Coordinator Position 2008 provided funding through grants for five RN’s to become wound care certified by 2009. Hospital Acquired pressure ulcer rate decreased from 5.4% in 2008 to 4.6% in 2009 and ultimately 3.5% in 2010. Hospital designated Wound Care Excellence Site by The Institute for Healthcare Improvement. Chaired Nurse Practice Committee: revised Medical Surgical Manual to Hospital Intranet ensured Regulatory compliance, conducted annual PPR review, incorporated ANCC standards of practice. Redeveloped Care Planning process to include patient driven numeric Pain goal numbering 2009. Improved HCAP’s pain score for patients rating the hospital 9’s and 10’s from 57% in 2009 to 65% in 2010. Chaired Evidenced Based Practice Committee: Assumed position of Assurance Officer. Developed and executed contractual agreement, UMDNJ- IRB 2004. Refocused committee to implement interdisciplinary knowledge based charting, with computerized documentation Launched first hospital based Research study. “To measure the effects of live Harp therapy and/or intercessory prayer on hospital patients’ length of stay.” Chaired Patient Family Education Committee increased documentation compliance to 97%. Developed educational processes for TJC, PRO initiatives, quality improvement tracking and reporting process. Implemented Hand Off communication model SBAR, compliance reached 98%. Developed Medication Reconciliation for admission, level of care change and discharge. Conducted successful Acute Care - TJC Survey for every department managed from 1993 to 2010. Conducted successful Hospice – TJC Surveys for 2010, 2007 UNION COUNTY COLLEGE, TRINITAS – SCHOOL OF NURSING, Elizabeth, NJ 2007 – 2008, 2010 Clinical Instructor Medical / Surgical nursing, freshmen lecture, junior clinical, Simulation laboratory, RWJUH- Rahway. ROBERT WOOD JOHNSON UNIVERSITY HOSPITAL @ RAHWAY, Rahway, NJ 1994 – 2004 Nurse Manager – Patient services Positions included: Management of Care Connection/LTC, Medical/Surgical, Step down/Ventilator, Infectious Disease, and Case Management. Responsibilities included: Leadership, operations, management, budget, human resource activities, environment, standards of practice, patient rights, patient and staff satisfaction, and quality of care. Clinical Administrative Coordinator Prior to 1993 Integrated, coordinated, and evaluated the Clinical and Management activities of the professional nursing staff, and ancillary staff during the evening shift, serving a patient population of up to 303 patients. Held a variety of Critical Care nursing roles including Assistant Head Nurse SICU, Critical Care Staff Nurse and Adjunct Instructor in a BSN program EDUCATION MSN, Education / Adult Medical Surgical Nursing, Wagner College, Staten Island, New York BSN, Nursing, University of Bridgeport, Bridgeport, Connecticut JANET A. COUGHLIN, RN, BSN, MSN, NEA-BC Page 3 Phone: (908) 578-5998 firstname.lastname@example.org PRESENTATIONS October 2010 National Patient Safety Goals, and Nursing Practice, Trinitas School of Nursing May 2010 Medical Surgical Policy and Documentation Update, RWJUHR June 2009 Medical Surgical Manual Revision and Online implementation, RWJUHR April 2006 Linking Patient Safety and Research: A nursing Research & Best Practice Symposium, “Medication Reconciliation”. Robert Wood Johnson Health Network December 2005 Medication Reconciliation Registered Nurse Training, RWJUHR November 2005 Research Workshop Day, RWJUHR October 2005 Getting Ready for Magnet: Registered Nurse – Slide Presentation, April 2005 Linking Patient Safety and Nursing Research, Best Practice Form: Medication Reconciliation”, Robert Wood Johnson Health Network November 2004 HIPAA Privacy Rule and Research, RWJUHR November 2004 Best Practice Task Force, Everything You Want to Know About Performance Improvement but Were Afraid to Ask: Evidence Based Practice, Robert Wood Johnson Health Network September 2004 Research Awareness Day, RWJUHR June 2004 Poster Presentation – Continuum of Care, Transfer Study – Organization of Nurse Executives May 2004 “Case Management Length of Stay Initiative” Center State Hospital, Robert Wood Johnson University Hospital –Nurse Manager Program.
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