IRSHAD PARWEZ Tel. +91-09709131210_ 09534070614 Email by wuzhenguang


Tel.: +91-09709131210, 09534070614 Email:

Seeking assignments in Network Management with a leading organization in the IT

                                PROFESSIONAL SYNOPSIS

     Qualified B.E. (Telecommunication) & CCNP (1 paper cleared) Certified
      professional with Around 4 Years of experience in IT Networking; Technical
      Support; Client Servicing, Operations with well known organisations.
     Presently designated as Senior IT Engineer at ADITYA BIRLA MINACS
     Proficient in setting up & managing Wide Area / Local Area Networks & Networking
      Devices Administration.
     Adept at mapping client’s requirements, custom designing solutions & troubleshooting
      problems for complex information systems management.
     Well versed with Programming Languages, Networking Activities; other Platforms.
      Excellent communication and interpersonal skills with proven abilities in resolving
      complex Networking, hardware and software related issues.

                               PROFESSIONAL CREDENTIALS

Cisco Certified Network Associate (CCNA);

Presently CCNP (1 paper Cleared)

Maintaining Network connectivity Include:
    Assists in the planning and implementation of additions, deletions and major
      modifications to the supporting regional infrastructure.
    Implements network security at the regional level as established by corporate
      Security Director.
    Oversees the administration and maintenance of the company's infrastructure,
      and directs more junior Innovators when necessary.
    Oversees the administration of the company's WAN.
    Configuration & troubleshooting of Cisco 2600, 2800, 2900 series Routers.
    Configuration & troubleshooting of Cisco 4500, 2960, 3560 series Switches.
    Configuration & Troubleshooting of VLAN, OSPF, EIGRP,Access-list, NAT etc.
    Configuration, Troubleshooting, IOS up gradation & Access-list implementation in
      PIX 515 firewall.
    Backup of Servers, Network devices and User data.
    Administration of McAfee Anti Virus Server, BMS Server, File Server and ADC,
      Managing of Internet proxy server.
    Creating & managing FTP users and control rights.
    Overall Maintenance of Networking devices, troubleshooting of various problems
      associated with it.
     Monitoring WAN & LAN connectivity and checking the link utilization.
     Documentation of network topology and monitoring all equipment performance

Responsibilities Voice Network Include
   Administration and maintenance of Avaya Gateway G650 and S8700,8710 Media Servers
        1. Adding Extensions, skill Extension in AES Server.
        2. Checking of Trunk, skills in AVAYA Call Manager.Adding PRI ISDN
        3. Checking of connectivity Local and remote AVAYA Call Manager.
         4. Checking TSAPI, Alarms and logs.
         5. Adding of DNIS,VDN and in ASA.Creating Avaya ACD ID,Extensions.

   Installing, Configuring and Troubleshooting of Voice-over IP (VOIP) 4610, 1608 Phone.
    Strong Avaya Telephony background with skills to troubleshoot and Monitor VOIP and TDM
    and IP networks, particularly for Contact Centre. Understands the issues involved in
    administering and maintaining
     Avaya Contact Centre environments
     Operations experience in handling following devices:
     Avaya Communications Manager 5.2
     Avaya Call Centre, Ver 5.2 Automatic Call Distribution/Call Routing
     Avaya CMS, Ver 15
     Avaya IP phones (4610,1608-I)
     AES Infrastructure Experience. Adding skill Extension ,Extension,
     Avaya multisite IP architecture (ESS 8500 etc)
     Ability to appreciate/consider Compatibility, Scalability, Performance,
     Security, Reliability, Availability and Integration issues
     Experience in using Incident Management, change management and Network
      Management Voice Recording Systems Like Verint version 10
     Knowledge of Advanced Network technologies as well as technologies of the

Experience in Server side include
 Installation, Maintenance and troubleshooting of Windows 2003 Standard and
  Enterprise server.
 Administration , maintenance and implementing Active Directory and DNS include:
      1. Creating and managing OU users and groups.
      2. Creating and implementing group policy.

 Administration and maintenance of WEBMARSHAL Proxy Server Including:
     1. Configuration and Maintenance of WEBMARSHAL Proxy Server.
     2. Creating and managing users, group and permissions.
        3. Creating, managing and implementing Rules.
        4. Monitoring user’s internet sessions.

 Administration, Maintenance and monitoring of FILE Server.
      Administration and maintenance of Verint (Ultra 10) Server including:

       1. Creating and managing users, group and permissions.
       2. Channel and Extension mapping in HUB Server.
       3. Creating and managing Rules.
       4. Monitoring and maintaining HUB, SAM and VAM Servers.
       5. Monitoring voice and screen recording

17th September' 2008 To 8 April 2010 Real software international Pvt Ltd
      Designation: IT Engineer

      Posting: Bangalore.

      Job Profile:

         Administration and Maintenance of Avaya Gateway G650 and S8700, 8500
           Media Servers.
         Interacting in Maintenance, Changing & Creating of Trunk groups, Route
           patterns, Vectors, VDN’s, Hunt groups etc, according to Call centre
         Call recording in VERINT
         MAC (Move, Add, Changes) of Avaya Site Administration.
         Working on CISCO SWITCH 2960,3750.Working in LAN
         Installing and configuring Cisco Firewall PIX 515E.
         Installing and configuring Cisco Router 2600,2900
         Interacting & providing technical information with technical consultants to
           solve escalated problems
         In AVAYA AES server adding Extension, Skill number, checking
           connectivity with ASA.
         Checking the status condition with the logger with VERINT.
         Checking the status with switch both should talking state.
         Checking the TSAPI status with calling 2 Extension.
         Checking the Switch summary. Checking Alarm, Taking Logs.
         Configuring IP phone voice traffic.
         Configuring the Voice VLAN.

 August 2007 – 1th September 2008 at Dreamz Infotech
      Designation: System Engineer

      Project : LAN/WAN.

      Posting: Ranchi

      Job Profile:
               Installation of Windows 2003 Server, Xp, troubleshooting.
               Creating LAN and installation of Network Printers, troubleshooting.
               Creating shared folders, giving access to shared folders.
               Configuring and troubleshooting of MS OUTLOOK.
               Installation, Maintenance and Troubleshooting of Networks in LAN
                and WAN
               Installation and Configuration of all types of Operating Systems(
                Windows 95,Windows 98, Windows Xp,Windows 2000 Professional &
                Server, Windows 2003 Server.
               Installation of all types of Software, troubleshooting of Hardware
                related problems.
               Ensuring un-interrupted smooth running of Computers, Network,
                Printers, Scanners, etc….

                             ACADEMIC CREDENTIALS

B.E. (Telecommunications) from VTU Karnataka in 2007.

                                PERSONAL DETAILS

Date of Birth         :   28th July 1981
Father’s Name        :    Md. Aslam
Address               :    Resaldar nagar, Doranda
                           Phone Number : 91+9709131210

Passport- Having a valid passport valid till 2017.

Reference       : 1.Mr. Shahzad (09674015746).
                    Tech Mahindra- Kolkata
                 2. Mr. Parban Chakraborty (9008538049)
                   Siemens, Bangalore

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