Enterprise Dynamics

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                                                               1
What You’ll Receive With Each Course

Oak Standard Courses        Oak Trainer Advantage Courses
• Participant Manual        • Facilitator Manual
• Powerpoint Slides         • Course Outline
• Course Exercises          • Course Advertorial
• Training Icebreakers      • Participant Manual
• Training Games            • Powerpoint Slides
• Course Tests              • Course Exercises
• Further Reading           • Training Icebreakers
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• Action Plan               • Course Tests
• Expert Guides             • Further Reading
                            • Course Evaluation
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                                                            2
Additional Free Benefits
•   Permission To Add Your Own Logos And Deliver The Learning Material As
    Your Own As Often As Required

•   Unlimited Rights To Use Where, When And As Often As Required For Your
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•   Permission To Customize, Adapt Or Modify To Meet Your Exact Training
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                                                                      3
Enterprise Dynamics




                      4
Learning Objectives

• Upon completion of this module, participants
  will be able to:

  – Explain the dynamic business environment

  – Understand how their organization must act within
    that environment to maximize return

  – Identify key activities that impact upon
    performance

                                                    5
Learning Objectives

 – Understand the different ways through which they
   can have a direct impact on the business


 – Understand the nature of obstacles that may
   prevent the organization from being a dynamic
   entity

 – Identify areas where the processes are not
   capable of coping with the dynamic environment
   and suggesting ways to improve


                                                    6
Introduction

• This training program looks at a business
  from the following perspectives:
  –   Business Environment
  –   Mission, Values and Vision
  –   Profits and Costs
  –   Business processes
  –   People
  –   Quality
  –   Communication
  –   Change

                                              7
Business Basics




                  8
The Business Environment

• The business environment is composed of 4
  layers:
  –   The business world
  –   Your defined market sector
  –   Your supplier and customer
  –   Your organization

  All of these layers are
       • Interconnected
       • Interdependent


                                              9
 The Business Environment

Political    Legal        Physical           Socio-cultural
                        Competitors

                           Your
            Suppliers    Company
                                      Customers

                         Publics

 Technology             Demography                Economic

     Microenvironment              Macroenvironment

                                                        10
Dimensions of Business Design


              Who does the organization want to serve?
Customer
Selection
                               How does it make a profit?
                Value
               Capture
                           Differentiation
                                  &
      How is the profit      Strategic
      stream protected?        Control
                                              Scope
       What activities must be performed?

                                                         11
News At Oak Training
• Check Out Our New Website

  http://www.theresilientemployee.com




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