Plymouth BCU Devon Cornwall Police Authority

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					Devon & Cornwall Constabulary
Police Authority

Performance Summary

November 2009
Force Performance Targets
    April 2009 - September 2009
Scorecard
As at 27/10/2009
                   Public Confidence - BCS




51.4% of respondents to the British Crime Survey (12 months to March 2009) answered ‘strongly
agree’ or ‘tend to agree’ when asked ‘The police and local council are dealing with the ASB and crime
issues that matter in this area’.
                            National Position: 10/43        MSG Position: 2/8
Public Confidence - Public Survey
“The police and local council are dealing with the ASB
          and crime that matter in this area”
One-year Milestone Target: To exceed 84% of respondents to the public survey who agree that ‘The
police and local council are dealing with anti-social behaviour and crime that matter in this area’




                                                                                Forecast based on
                                                                                 last 6 data points



                                                         12 Months to Sept 2009:           Force: 79.2%
                                                                                      CIOS BCU: 77.9%
                                                                                 Plymouth BCU: 80.5%
                                                                                     Devon BCU: 79.3%
                      User Satisfaction
                           Whole Experience
         (Burglary, RTCs,Vehicle and Violent Crime)

Three-year Target: To deliver our       One-year Milestone Target: To exceed an 86% level of
services in line with the content and   victims who are satisfied with the overall service
spirit of the policing pledge           provided by the police




                                                                         Forecast based on
                                                                          last 6 data points



                                                   12 Months to Sept 2009:          Force: 84.6%
                                                                               CIOS BCU: 84.8%
                                                                          Plymouth BCU: 84.4%
                                                                              Devon BCU: 84.1%
                      User Satisfaction
                          Whole Experience
           (Burglary, RTCs,Vehicle and Violent Crime)

Satisfaction Levels by Month        Satisfaction Levels by Crime Type
                      User Satisfaction
                              Ease of Contact
         (Burglary, RTCs,Vehicle and Violent Crime)

Three-year Target: To deliver our       One-year Milestone Target: To exceed a 94% level of victims
services in line with the content and   who are satisfied with the ease of contacting someone who
spirit of the policing pledge           could assist




                                                                         Forecast based on
                                                                          last 6 data points



                                                   12 Months to Sept 2009:           Force: 95.5%
                                                                               CIOS BCU: 95.5%
                                                                          Plymouth BCU: 95.2%
                                                                              Devon BCU: 95.4%
                      User Satisfaction
                           Whole Experience
                  (Anti-Social Behaviour Incidents)

Three-year Target: To deliver our       One-year Milestone Target: To exceed an 80% level of
services in line with the content and   victims of ASB incidents who are satisfied with the overall
spirit of the policing pledge           service provided by the police




                                                                          Forecast based on
                                                                           last 6 data points



                                                   12 Months to Sept 2009:            Force: 79.8%
                                                                                 CIOS BCU: 78.6%
                                                                           Plymouth BCU: 80.2%
                                                                               Devon BCU: 80.7%
                      User Satisfaction
                           Whole Experience
                                (Racist Incidents)

Three-year Target: To deliver our       One-year Milestone Target: To exceed an 86% level of victims
services in line with the content and   of racist incidents who are satisfied with the overall service
spirit of the policing pledge           provided by the police




                                                                          Forecast based on
                                                                           last 6 data points



                                                   12 Months to Sept 2009:            Force: 78.9%
                                                                                 CIOS BCU: 84.1%
                                                                           Plymouth BCU: 75.7%
                                                                               Devon BCU: 79.0%
User Satisfaction
   (Racist Incidents)
                            Positive Outcomes
To deliver a positive outcome in at least 33% of all offences with an
expectation that of this 30% of all crimes will be brought to justice
              2010/11 Target: To be a leading Force in    One-year Target: To deliver a positive outcome in at
              delivering positive outcomes for victims    least 33% of all offences with an expectation that of
              of crime                                    this 30% of all crimes will be brought to justice


     Offences Brought                      Restorative Justice                    Positive Outcomes
         To Justice                                                     =
        Target: 30%
                                  +              Target: 3%                            Target: 33%
    Apr-Sept: 31.5%                        Apr-Sept: 2.3%                        Apr-Sept: 33.8%

Offences Brought to Justice -               Restorative Justice -
 Conviction, Caution, Taken                Youth and Adult: 1161
 into Consideration, Penalty                 disposals April to
  Notice for Disorder, Final                  September 2009
           Warning


                                • Lead Indicator - Sanction Detection: 30.1% (Increasing)
                    Serious Acquisitive Crime
                               Rolling 12 Month Performance

Three-year target: To be one of the 10 Forces nationally with the    One-year Target: To achieve a reduction of
lowest levels of Serious Acquisitive Crime                           at least 2% in Serious Acquisitive Crime


                                                                     April to September 2009: Force: -15.6%

                                                                    Cornwall & the Isles of Scilly BCU: -3.4%
                                                                                          Plymouth BCU: -33.7%
                                                                                             Devon BCU: -11.2%



                                                                                 Force:
                                                                                                 Robbery: -12.4%
                                                                                    Domestic Burglary: -23.9%
                                                                                Theft of Vehicle/TWOC: -22.9%
                                                                                     Theft from Vehicle: -8.6%


                                                                                          Forecast based on
                                                                                           last 6 data points
                        Serious Violent Crime
                             Rolling 12 Month Performance

Three-year target: To be one of the 10 Forces nationally with    One-year Target: To achieve a reduction of
the lowest levels of Serious Violent Crime                       at least 15% in Serious Violent Crime




                                                                 April to September 2009: Force: +64.7%

                                                                Cornwall & the Isles of Scilly BCU: +113.7%
                                                                                     Plymouth BCU: +59.3%
                                                                                         Devon BCU: +40.5%




                                                                                     Forecast based on
                                                                                      last 6 data points
Violence With Injury
Rolling 12 Month Performance

                               Violence With Injury
                   April to September 2009:       Force: -4.9%
                     Cornwall & the Isles of Scilly BCU: -5.4%
                                        Plymouth BCU: -2.6%
                                           Devon BCU: -5.7%


                          Assault - Less Serious Injury
                   April to September 2009:       Force: -9.5%
                     Cornwall & the Isles of Scilly BCU: -12.7%
                                        Plymouth BCU: -7.5%
                                           Devon BCU: -8.6%




                                      Forecasts based on
                                       last 6 data points

				
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