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Release 1.1



Release 1.1
___   ____   Configuration Diagram

                                                                    IMPORTANT NOTICE
THAICOM Public Company Limited assures the original consumer or other end-user
purchaser that this product is free from defects in terms of materials and workmanship.
During the warranty period, the product will be repaired or replaced (with the same or similar
model) at our discretion, without charge for either parts or labor. The warranty shall not apply
if the product is modified, tampered with, misused, or subjected to abnormal working
conditions, including—but not limited to—outdoor use, electrical surge, lightning, and water


•   The iCON Satellite Terminal must be professionally installed by a certified IPSTAR
    technician from your local service provider.
•   To avoid possible damage due to electrical fluctuations, which void warranty, you MUST
    use an Uninterruptible Power Supply (UPS) with minimum rating 750 VA.
•   The iCON Satellite Terminal MUST be plugged into a grounded power outlet or the
    warranty is void.
•   This equipment is designed for indoor use, at typical room temperature. Recommended
    operation not above temperatures over 30 0C.
•   Do not place any object on top of the enclosure or horizontal placement.
•   Vents in the front plate and the back of the unit are provided for ventilation to ensure
    reliable operation and protection from overheating, these vents MUST NOT be blocked or
•   Do not attempt to service the equipment yourself. Opening or removing the enclosure by
    the user or unauthorized persons will void warranty.
•   Only place the iCON in vertical position to allow better heat dissipation and airflow.
                                        GROUNDING & SAFETY INSTRUCTIONS
To ensure the SAFETY and HIGH DURABILITY of the iCON Satellite Terminal, the
connection of power line and the grounding must comply with NEC (National Electrical Code).
Any violation of NEC regulations may damage the sensitive electronic parts inside the iCON
Satellite Terminal and will void warranty..

(For AC Power Supply Model)

a) Standard 3 prongs of AC plug from Terminal and Building.

b) Standard 3 prongs of AC plug from Sat Terminal and 2 prongs from Building or Generator.

For 2-prongs plug, the ground (G) can be connected at 2 points.

       1. Connect the G prong with a 10 ft. copper rod deep in the earth, or
       2. Connect the case of the Terminal with 10 ft. copper rod.
                                  DC POWER SUPPLY CONNECTION (+12 VDC )
                                                                 (for DC Power supply model)

(+) RED = Positive polarity, (-) BLACK = Negative polarity

Note: The unit will not be functioning if the polarity is reversed. Please reverse the
      polarity in case it is not functioning.

   Satellite Terminal Feature                                1-3

Introduction                                                 4
     Overview                                                4
     Features                                                4
     Flexible Data Routing to the 10/100 Fast Ethernet LAN   4
     Remote Management                                       4
     Automatic Startup and Recovery                          4
     Reliability and Compatibility                           4

Getting Started                                              5
    Things to Do                                             5
    Basic Equipment Requirements                             5
    Function Overview                                        6
    iCON configuration via Web Interface                     7
    Set up configuration window                              8

Troubleshooting                                              9-10
With its eye-catching and unique form factor the all-new iCON satellite modem promises
high-performance and 2-way connectivity for easy high-speed Internet access.

The iCON provides high-speed performance with state-of-the-art features and was specially
designed for data and voice applications. Like all IPSTAR satellite terminals, the iCON
supports Adaptive Coding and Modulation (ACM) for most reliable operation even under the
most severe weather conditions. Compatible with the IPSTAR System, it supports Windows
XP/2000/ME/NT or Linux operating systems. The embedded CPU with Turbo Product Coding
enhancement feature is optimized for high-speed data applications.

Designed with the SME and global consumer markets in mind, the iCON is capable of
supporting a full range of services, such as VoIP, multicasting, VPN, and Video.

Satellite Terminal Feature
• IPSTAR System Compatible
• Maximum Receive Data Rates 4 Mbps*
• Maximum Transmit Data Rates 2 Mbps*
• Embedded CPU, support IPSTAR coding and modulation technology
• Support Turbo Product Coding QPS, 8-PAH, 8-Array Modulation
• Built-in Enhanced TCP Accelerator
• Adaptive Coding and Modulation (ACM)
• Dynamic Link Allocation (DLA) Support
• Cost Optimized Design
• 10/100 Mbps Ethernet interface
• Support VoIP Soft phone and VoIP Adapter

Technical Specification
 Operating System Support                 Windows XP/2000/ME/NT, Linux
 Status and Control User Interface
                                          Web based graphical user interface (GUI)
                                          Es/No, Rx Signal Strength, Rx Lock, Rx/Tx
 Status Monitor Functions
                                          Bytes, Rx/Tx Bit Rates, Connection status
                                          UDP/TCP/IP with advanced TCP acceleration,
                                          DHCP for client PCs, IP address assignment.
 Supported Protocols                      IP Multicast. GRE Tunneling with TCP
                                          acceleration. Other VPN tunneling
                                          (no TCP acceleration).
 Driver / Medium Access Control (MAC)
                                          On-board and hosted by embedded processor
 Terminal / Gateway Message
                                          IP based and satellite link layer based
 Network Capability                       NAT, IP Forwarding (routing)


 Form Factor                              Standalone unit
 Interfaces                               10/100 Mbps Ethernet (RJ45)


 Receive Data Rate                        Gateway managed up to 4 Mbps per terminal

 Transmit Data Rate                       Gateway managed up to 2 Mbps per terminal
                                          Always on or Manual login / logout per user;
 Satellite Access                         Automatically logon upon power up
 Receiver Waveform                        IPSTAR Proprietary “TOLL” waveform

 Transmit Waveform                        IPSTAR Proprietary “STAR” waveform
                                          More than 14 combinations of Modulation and
 Receive Turbo Code Rates &               Codes. Samples are Rate 0.325 QPSK, 0.495
 Modulation                               QPSK, 0.619 QPSK, 0.660 QPSK/8-PSK, 0.793
                                          QPSK/8-PSK, and 0.835 QPSK/8-PSK.
 Transmit Turbo Code Rates &              Rate 0.660 QPSK, 0.793 QPSK, and 0.816 8-
 Modulation                               PSK.

                            Table 1. Satellite Terminal Feature


IF Receiver Input Frequency             Receive frequency 1550-2150 MHz

IF Transmit Output Frequency            Transmit frequency 950-1450 MHz
                                        10 MHz reference frequency designed to
IF Transmit Reference Frequency
                                        provide ODU frequency accuracy to 10 kHz
IF Receiver Power Level                 -65 to -20 dBm
IF Transmit Power Level                 -50 to 0 dBm

10 MHz Reference Power Level            -5 to 0 dBm nominal

IF Connectors (With Surge Protector)    F-type; 75 Ohms
                                        24VDC, 1.2A max total current on transmits and
ODU Power Supply
Receive Frequency Acquisition           +/- 500 kHz

Transmit Frequency Accuracy             +/- 5 kHz (TBC)


Physical Dimensions (H x W x D)         16 x 46 x 55 cm

Gross Weight                            6.0 kg

High Reliability Power Supply           90 to 240 VAC

Power Frequency                         47 to 63 Hz
                                           Voltage         Stand by           Active
Power Consumption                         110 VAC           248 mA           483 mA
(with normal 1W BUC)                      220 VAC           161 mA           278 mA
                                          +12 VDC           1.61 A            3.17 A
                                        Activity LEDs indicating connection, network
LED Indicators
                                        activity, power on/off and sat link
                                        Operating: 0 to 40 0C
                                        Storage: -30 to 65 0C
Humidity                                Up to 95% non-condensing

                          Table 2. Satellite Terminal Feature

This document addresses the configuration and set up for Broadband Satellite Service. The
iCON Satellite Terminal is capable of providing satellite broadband Internet connection, as
well as intranet communication.

The sleek and stylish Satellite Terminal represents the next generation of IPSTAR Satellite
terminal equipment, providing high performance 2-way Internet connectivity and a wide array
of content delivery as well as other multicast and interactive applications using advanced
IPSTAR Satellite Technology.

The iCON is designed to interface with the IPSTAR Gateway and the IPSTAR forward and
return satellite link to an Ethernet Network. The IPSTAR platform incorporates new Adaptive
Coding and Modulation (ACM) technology, which automatically adjusts modulation, coding,
and gain to compensate for bad weather conditions, such as rain and snow in order to
maintain maximum availability.

The iCON will perform its maximum efficiency over the IPSTAR Satellite; however, it is
equally compatible with other conventional C- or Ku-Band satellites using the IPSTAR


Flexible Data Routing to the 10/100 Fast Ethernet LAN
        Incoming data and streams are easily routed to a network or server.
        Full administration of incoming streams provides easy customization for a variety of LAN

Remote Management
        All satellite parameters tuning and data handling can be controlled and managed remotely via
        LAN or over the satellite. Options include menu-driven command line interface and web-based
        monitoring (by using http).

Automatic Startup and Recovery
        Solid-state memory, a protected files system, and stored configuration information ensures
        configuration integrity during initial boot and reboot sequences due to power failure or network
        problems. Once booted, the Satellite Terminal automatically tunes, and begins forwarding data
        according to its stored routing configuration.

Reliability and Compatibility
        The monitoring capabilities of the Satellite Terminal offer maximum data integrity and were
        tested with a variety of network configurations to ensure compatibility across networks.
                                                                               Getting Started

                                          The iCON Satellite Terminal must be installed by
                                          qualified IPSTAR Technicians only. Please contact
                                          your local IPSTAR Service Provider for more

The qualified IPSTAR technician will:

    1.   Open the packaging and verify its content
    2.   Setup and connect the IPSTAR Outdoor Unit to the iCON Satellite Terminal
    3.   Configure the iCON Satellite Terminal via PC
    4.   Upon successful configuration, connect the iCON Satellite Terminal to the network
         through a network switch.

Basic Equipment Requirements

The following items are required in order to install the Satellite Terminal:

    1.   IPSTAR Broadband Satellite Service
    2.   Low Noise Block Converter (LNB)
    3.   Block Up Converter (BUC)
    4.   RF cable, RG-11 for transmit and RG-6 for receive cable
    5.   F-Type male connectors
    6.   Ethernet Cable
    7.   Satellite dish and mounting equipment
    8.   PC, workstation or laptop with Ethernet interface
    9.   Hub or switch, if connected to more than one PC
                                                                       Function Overview

LED Display and Connectors

Figure 1 and 2, Table 3 and Table 4 illustrate and describe the LED display and connectors
on the front and back panel of the iCON Satellite Terminal.

           Figure 1.                                            Figure 2.
Satellite Terminal Front panel                         Satellite Terminal Back panel

                                                              Status and meaning
            Name                    Description              Lights
                                                                           Lights Off
 Power                      Satellite Terminal Power        Power On         Power Off

 LAN Link                   Network Link Detected           Link OK           No Link
                                                           Sending /         No Data
 Ethernet                   Ethernet Activity Status
                                                         Receiving Data Sat                Synchronization Status           In Sync        Out of Sync

               Table 3. Satellite Terminal Front Panel Indicators Description

    Connector / Switch                                 Description

 Reset                      Reset Satellite Terminal
 Power                      Power terminal input
 Ethernet                   RJ-45 Connect to Ethernet LAN
 Sat RX                     Connect to LNB of the Outdoor Unit using Coaxial Cable (RG-6)

 Sat TX                     Connect to BUC of the Outdoor Unit using coaxial Cable (RG-11)

                    Table 4. Satellite Terminal Back Panel Connections

iCON configuration via Web Interface
Recommended Microsoft Internet Explorer connects iCON for configuration changing.

To recover default settings, turn the iCON off, and then turn it back on while holding the reset
button. You must keep the button pressed for approximately 5 seconds.

The iCON software stores each configuration change as it is made in the web interface, but
does not apply them until the system is rebooted. To recover default system settings, hold
down the reset button while power is applied. The button should be held down for several

This desktop icon will open the web interface. Alternatively, open the Windows “Start”
menu/”Programs” and click “Consumer Box” (iCON).
Set up configuration window
When you start the web interface configuration program, this screen will be displayed in your
web browser

A message is displayed in your browser:
Attempting To Contact Consumer Box Web Server...
Then you should see the home page.

If you should be unable to connect after you start the web configuration, use trouble
shooting below.

You will see the following message:

“Unable to connect to the consumer box web server”

Troubleshoot procedure:

1. Is the Ethernet cable correctly connected to the iCON and PC
If you did change network settings of IP Address of the iCON, reconnect it again using
new IP address. Type http://NEW_IPADDRESS:8080/xWebGateway.cgi

Problems with Satellite Terminal

Problem            Sync to Sat LED is not on.
Causes             Satellite Terminal is not properly synchronized with the IPSTAR
Solutions          1. Check that Receive Cable connected to the back panel of the
                       Satellite Terminal is properly connected.
                   2. Check if Receive Frequency of your Satellite Terminal is correct.
                   3. Try to restart the Satellite Terminal.
                   4. If the Sync to Sat is still not on, you should contact your system

Problem            Cannot login to the system
Causes             1. Login packet that Satellite Terminal has sent might contain errors
                      when Gateway receives and decodes it.
                   2. Data blocks that Gateway has sent in response to login might
                      contain errors.
Solutions          1. Check the weather condition (Heavy clouds, Rain, etc).
                   2. If you still cannot login, you should contact your system provider.

Problem            Client PC cannot make a connection to the Satellite Terminal
Causes             1. IP Address and Netmask of either the Satellite Terminal or the
                       Client PC might be incorrect.
                   2. LAN Cable might be defective.
Solutions          1. Check the LAN Cable (connection, cable head, etc)
                   2. Check the IP Address and Netmask of Satellite Terminal and Client

Problem            Client PC cannot make an Internet connection.
Causes             1. Internet site that the Client PC is attempting to connect might not be
                   2. Satellite Terminal itself might not be logged in.
                   3. Connection to the Gateway might be affected by weather.
Solutions          1. Check that the connection to the Gateway is established (still
                       logged in?)
                   2. Try and check the connection to the Gateway by typing the
                       command “ping” at the command prompt.
                   3. If the result of the “ping” is successful but still cannot access the
                       Internet, check the Internet site you are trying to connect that it is
                       up and running (try connection from another PC)
                   4. If the web site is not defective, type the command “tracert <website
                       name>” at the command prompt and see where the connection is
                       not getting through and contact your system provider.
THAICOM Public Company Limited
41/103 Rattanathibet Road Nonthaburi 11000 Thailand
Tel : +66 (0) 2599-4170
Fax : +66 (0) 2976-3001

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