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					Leeward Community College Information & Computer Science
Program Description The growing interdisciplinary use of information processing systems continues to support the need for a comprehensive program in computer science. Such a program is offered by Leeward Community College through the Mathematics and Natural Sciences Division. Program Goals Degree Goals: Course credits are transferable at the bachelor's degree level. The curriculum leading to an Associate in Science Degree in Information and Computer Science (ICS) is designed to prepare individuals for employment as technical assistants to professional and administrative personnel using computers. Students pursuing an Associate in Arts Degree may also concentrate in ICS and earn an academic subject certificate. Students may choose one of three areas of specialty: Network Support Specialist, Database Support Specialist, or Web Master. Skills in writing, speech, accounting, economics and mathematics complete the preparation for employment. All ICS courses must be completed with a grade of "C" or better to count toward completion of A.S. degree. Certificate Goals: The goals of the Certificates of Completion in Basic and Advanced Networking (15 and 12 credits, respectively) are to provide students with a strong foundation in networking and data communications that is not vendor specific and to train entry-level network specialists who can be nationally certified by the National Association of Communication Systems Engineers (NASCE). The eight networking courses required for these Certificates make up the Netprep College Curriculum. Program SLOs
In addition to acquiring the competencies required for Associate of Science degrees, upon successful completion of this program graduates will be able to:  Demonstrate computing literacy.  Demonstrate an understanding of the functioning of a computer‟s operating system.  Solve problems, develop algorithms, and write structured computer programs in at least two programming languages.  Demonstrate a familiarity with the mathematics used in computing science.  Effectively communicate in written and oral form, a system solution its documentation, and its implementation.  Use project management tools to manage information systems development projects.  Work effectively as part of a group/team.  Demonstrate the principles of accounting.  Understand the principles and terminology of computer networking. Based on selection of an area of specialty, the student will further be able to:  Write object-oriented computer programs at an advanced level. or  Demonstrate an understanding of the principles of computer networking and microcomputer maintenance. or



Demonstrate an understanding of computer networking and Internet applications.

Program SLOs Assessment Results
Course Assessments
COURSE Assessed ICS 100— demonstrate computing litereacy What was learned from Assessment A total of 77 responses were collected. Our goal was for 70% of our students to score 70% or better on this assessment tool. We are pleased to we exceeded our goal as 83.11% of our students scored 70% or better on this assessment tool. Student samples met our expectations. In fall 2004, we assessed the ICS-184 students knowledge of networking for our program outcome of “demonstrate computing literacy”. None. None. Changes made or Actions taken for improvement Plans for future changes None

ICS 270—project management

ICS 184— demonstrate computing literacy.

As a result of that assessment, we held a nine day training open to ICS faculty and a few other interested participants to enhance our faculty‟s current knowledge of networking technology.

In the Spring 2006, we reassessed the ICS-184 students and found that we exceeded our target goal of 70% of students scoring 70% or better by about two percent.

Program SLO Assessments
PROGRAM SLO Assessed (CTE only) In Spring 2006, a need’s assessment was developed and mailed to some 300 industry IT users on Oahu. The questions covered all courses offered in the ICS program. In Spring 2006, we assessed the ICS program outcome of “demonstrate working with a group/team.” In Spring 2006, we assessed the ICS program outcome of “demonstrate an understanding of accounting principles.” What was learned from Assessment We learned that we are using the software that the majority of respondents use on Oahu. We also learned that the two biggest needs today are in the areas of security and helpdesk. Changes made or Actions taken for improvement The department has been to plan to two new certificates in security and helpdesk. Plans for future changes Not known at this time.

We used a final project assigned to students in ICS-100. We found that the student’s sampled met our expectations.

None but instructors agreed to make future tests of group work more uniform in describing what was required to be done.

None

We used a homework assignment given to students in ICS-270. We found that the student’s sampled met our expectations.

None

None

In Spring 2006, we assessed the ICS program outcome of “demonstrate an understanding of project management.”

We used a homework assignment given to students in ICS-270. We found that the student’s sampled met our expectations.

None

The ICS networking graduates scores on National Association for Communication Systems Engineers (NACSE) certification exams are also used to assess both program and course learning outcomes. ICS students complete a comprehensive final project in ICS-270 which requires the preparation and submission of several deliverable elements using a variety of analytical techniques and application software. The development of a prototype of a working system is a portion of this project.
Plans and changes based on Assessment 1) ICS instructors were trained in networking fundamentals because these skills touch every course taught and are the foundation for two of the specialties offered (Cost requested from Perkins Funding). 2) For the group activity project, faculty provided stricter guidelines and samples of completed projects. 3) In Spring 2006, all ICS students will be required to use “IWebfolio” by Nuventive Systems to collect and assess their projects. 4) To improve scores on the accounting assessment, faculty will spend more class time on classifying and estimating costs and benefits, and breakeven analysis.

Curriculum Revisions Based on the recent Ruth Stiehl workshop, the ICS program will be flowcharted and program outcomes and courses will be revisited for current trends and industry needs. Currently all four basic networking courses have been taped or are scheduled to be taped for cable TV broadcast. One Academic Subject Certificate is scheduled to be taped in the summer 2007 and ICS 100 is being podcast to stay in step with the ICS 101 at UH Manoa.

Analysis of Data Information & Computer Science Minimum, Actual, & Satisfactory PHI Levels
Program Health Indicator Level Satisfactory Student Semester Student Registrations Hours Majors/ FTE Faculty SSH/ FTE Faculty Number of Classes Average Graduation Rate Taught Class Size

Majors

Course FTE

168
84

1647
1254

549
399

110
84

28.64
14

280.74
214

29
21

19
14

15.48%
12%

60 Minimum

896

285

60

10

153

15

10

10%

Actual levels are shown in bold.

Program Indicator

Minimum Level 60 896 285 60 10 153 15 10 10%

Actual Level 168 1647 549 110 28.64 280.74 29 19 15.48%

Satisfactory Level 84 1254 399 84 14 214 21 14 12%

Program Demand Student Major Student Semester Hours Student Registration Course FTE Majors/FTE Faculty SSH/FTE Faculty Number of Classes Taught Average Class Size Program Outcome Graduation Rate

Information & Computer Science Previous Year Comparison Program Demand Enrollment Number of Majors Student Semester Hours (SSH) Student Registrations Course FTE Program Efficiency Efficiency Measure Majors/FTE Faculty SSH/FTE Faculty Number of Classes Taught Average Class Size Program Effectiveness Effectiveness Measure Degrees/Certificates Awarded Associate Science Certificate of Completion Graduation Rate

F 05 168 1647 549 110

F 04 187 2103 701 140

Improvement % Change -19 -10.16% -456 -21.68% -152 -21.68% -30 -21.43%

F 05 28.64 280.74 29 19

F 04 23.76 267.21 39 18

Improvement % Change 4.88 20.54% 13.53 5.06% -10 -25.64% 1 5.56%

AY 06 26 2 24 15.48%

AY 05 30 8 21 16.04%

Improvement % Change -4 -13.33% -6 -75.00% 3 14.29% -0.56% -3.49%

Source: MAPS Report, Course Registration Report, UHCC, FALL 2005 MAPS Report, Fall Enrollment Report, UHCC, FALL 2005 Leeward Community College Academic Program Profile, 2005 Operational Data Store

Information & Computer Science Analysis (continued) The U.S. Department of Labor reports that nationally computer support specialists and network administrators are projected to be among the fastest growing occupations over the 2002-12 period. The trend in Hawaii follows this prediction but not in the same clear-cut occupational paths. According to the Department of Labor and Industrial Relations there are many paths of entry to computer-related occupations. Job prospects should be best for college graduates who are up to date with the latest skills and technologies; certifications and practical experience are essential for persons without degrees. According to the National Workforce Center for Emerging Technologies “1 out 3 jobs in the U.S. is an IT related job with an IT firm or depends on IT skills. Soon all jobs will required IT skills.” With this in mind the ICS Department at Leeward Community College continues to offer programs of study that allow students the opportunity to earn an AS Degree and/or Certificates of Completion in the areas most in demand in Hawaii. Jobs in the state are not always easily identifiable as computer related. In a recent conversation with the advisory committee members, it was noted that there is almost no occupation that will not have a computer component to it. Some students begin by taking jobs that may not meet their expectations of technology related employment only to find that it is. For example one student took a job upon graduation at HOPACO. He thought it would be primarily office work to start with. Within days he was in

charge of the company‟s migration to a new network configuration. That job lead to another and today he is a network specialist contracted to the Army. Program Demand The statistics above show a decrease in the number of majors. This is primarily due to the cancellation of the military contract by the Kunia Regional Security Operations Center. The war in Iraq has diverted training funds to the point that many programs have been cut or entirely eliminated. As whole groups are deployed, families have elected to return to the mainland to be closer to relatives or other support groups. The effect can be seen in lower enrollments of both military personnel as well as spouses and dependent children. According to the Association of Computing Machinery, the trend in fewer students declaring ICS as their major is reflected nationwide. This includes UH Manoa, UH Hilo and the other community colleges throughout the State of Hawaii. As the trend touches all campuses, downsizing continues. In the ICS Department at LCC two vacancies exist at this time. One of the positions has been given up. The other will be filled for fall 2007. Increasingly, students attend LCC to earn certifications or learn essential skills to meet employment demands. This does not require a degree necessarily. Many of our students take only a class or two and disappear. But certainly they have met their goals. As the unemployment rate on Oahu has dropped to 2% and the statewide rate to 2.2% many students are working two jobs and taking fewer classes. For some it will mean extending the time to complete their degree; for others it will mean simply targeting the necessary skills for the jobs they want or to upgrade their current positions. The numbers above reflect these trends with Student Semester Hours, course FTE and Number of Classes Offered as being lower than normal. Program Efficiency Program efficiency closely follows program demand and follows some of the patterns established by program demand. When the number of sections decrease, the consolidation of students in existing sections will show improvement in class size. Even with the decrease in majors, the numbers remain above the satisfactory levels. It should be noted that upper-level classes are traditionally lower enrolled than entry-level classes. This has allowed the department to off-set these lower enrolled upper-level courses that lead to the A.S. Degree. Program Effectiveness The trend in educational demand for certification is clearly shown in these figures above. Total degrees awarded decreased by three. Again this is reflective of world-wide current affairs. This number should continue to decrease in 2006 with the discontinuance of military training. Summary This is one of the few fields that changes so rapidly. Instructors need constant training in newer techniques and technologies. This is a challenge in times of low budgets and fewer degrees awarded. However, workforce demands are not likely to decrease in the foreseeable future. When the unemployment rate dips to 2% and lower, it is likely the demand for updated skills will increase and some will postpone a college degree or certificate. This trend towards taking an occasional course will remain prevalent over the next few years but should not adversely reflect on the value of the program.

As workforce demands continue to change, so must the offerings of the ICS program. However, fundamental basics must always be the foundation for any new program or courses. One way the department has changed is to team up with other disciplines to jointly offer similar courses. For example one semester ICS will offer database fundaments and the next semester Digital Media will offer the Internet application course. Both programs benefit from higher enrollments in their classes and each program pays for only one of the two required courses. Of course this would appear in numbers as one less course offered but in reality there has been no reduction—only a cost savings. In addition, other changes planned are two new certificates that are in the design stages. One in network security and one for helpdesk. And our basic network certificate is nearing completion of being offered totally on cable TV. This will expand our range of delivery as well as the scope of the program. The first network security course will be offered on-line in fall 2007. We would appreciate all the help we can get in marketing these new additions.. Overall the ICS program at Leeward Community College looks to be healthy. The statistics are supportive of the number of fulltime faculty and the number of classes offered. To maintain strong numbers, a closer relationship between faculty and students should be encouraged. This could perhaps be part of the reduced workload that faculty now enjoy. Program strengths include:
• • • •

Location—LCC is situated well with a good population base. The major military bases are within easy reach. Tuition—The Community Colleges have the advantage of lower tuition than competitors. Courses—Networking courses are well respected in the community and private industry in the leeward area. Donors—The ICS program has access to a variety of donors—for both internships and equipment donation.

In the past two years, the ICS program has been excluded from Carl Perkins funds and programs. With the necessity of training for all faculty, perhaps it is time to include the program once again. Without the support of campus resources, the faculty cannot keep up with demands for the required in-demand industry skills. This is not a discipline that once learned will remain constant over the years. Following Moore‟s Law, skills evolve almost every 18 months.

Action Plans
1) For the group activity project, faculty provided stricter guidelines and samples of completed projects. 2 In Spring 2006, all ICS students will be required to use “IWebfolio” by Nuventive Systems to collect and assess their projects. 3) To improve scores on the accounting assessment, faculty will spend more class time on classifying and estimating costs and benefits, and breakeven analysis.

Budget Implications none

Information & Computer Science Advisory Committee Scott Higashino, Bank of Hawai„i Bob Kile, National Association of Communication Systems Engineers Mike Meyer, Wave InterNet Jim Miwa, Total Resource Management Kapolei Ken Tomi, Private Consultant Jason Toth, NetEnterprise Kevin Kawabata, T-Mobile Julio Polo, UH Manoa Ammon Doc Leeson. PACAF, Hickam


				
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