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The Beckwith Institute
for Innovation in Patient Care
Implementation Road Map for The Transformational Model
DEVELOPMENTAL
KEY QUESTIONS STEPS TOOLS TIMEFRAME RESULTS/DELIVERABLES REQUIREMENTS
1.
“ Do I want or need to •Articles
go somewhere different?” •Reach decision to implement •Knowledge of Model
Strategic Visioning & •Brochures
•Begin assessment of •Knowledge of Paradigms
Decision-making •Fellowship Seminars 1-2 weeks
•Consultant
strategic plan vs. reality •Principles of Transfor-
•Web Page mational Leadership
2.
•Complete Action Plans •Assessment Strategies
•Staff Assessment
“Where do I need •Action Plans
(strategic/system approach) •Strategic Planning Skills
to go?” Assessment & Planning
•Consultant
12 weeks •Develop Divisional Plan •Change Management
(division/hospital approach) •Development and appraisal
•Organization Strategic Plan
of Action Plans
•Transformational Leadership
3. •Situational Leadership
•Planning for Change
“What do I need to •Action Plans •Infrastructure in place to
•Communication & Influence
get there?”
Building Support •Consultant 2-8 weeks support implementation Strategies
Structures •Workshops •Conflict Resolution Strategies
•Creativity and Innovation
•Communication Strategies
•Assess Divisional Plan •Team Building
4. •Action Plans •Delegation
vs. Work Unit Reality
“The journey begins…” •Grids •Peer Review
•Complete Work Unit Plans
Implementation •Staff Survey 3-9 months •On-going resolution of
•Interviewing for Hardiness
•Nominal Group Technique •Understanding Authority,
priority issues
•Consultant Accountability, & Responsibility
•Workshops •Proactive Team Development
•Negotiated Care
•Work Re-Design
5. •Performance Management
•Staff Survey
“How do I know when
•Corporate Report Card •Review & revise Action Plans •Research Data Gathering Skills
I get there?”
Evaluation •Performance Evaluation On-Going •Annual review of progress •Quality Assurance Techniques
•Co-Worker Feedback Forms •On-going assessment of •Process Improvement
•Patient Satisfaction Scores •Comparative Analysis
organization/department needs
•Visioning Techniques
•Action Plan/Revisions
1998 Beckwith Institute for Innovation in Patient Care
