Lessons from Successful Implementation by 8gobJ6


									       Lessons from Successful Implementation
                of Medication Reconciliation

   Agree on the definition of medication reconciliation.
   Senior leadership support and physician engagement are essential.
   Determine when medication reconciliation applies. By definition, medication
    reconciliation applies if a) a drug is started, b) a drug is discontinued, c) the dose
     is changed, or d) the frequency is changed

   Determine who is responsible for the different steps of the medication
    reconciliation process and hold staff in those positions accountable.
   Develop a process that will make it easy to complete medication reconciliation;
    this may include the use of a form.
   Medication reconciliation is not about filling a form. A form is a tool to help
    document and guide the process.
   Approached medication reconciliation from patient perspective. Design a process
    that includes and meets the patient’s needs and expectation. Medication
    reconciliation is completed for all patients
   Engage frontline staff and physicians in developing the process.
   Provide appropriate training and education for staff. Techniques for interviewing
    patients to collect a medication list should be included.
   Develop guides and/or pamphlets about the “why” and “how” of medication
    reconciliation for staff and patients

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