Team Profile by 0YxjB6I8


									                               Job Description

Service          Manchester Clinical Service

Job Title        Recovery Link Worker (engagement, CJ, Community and Shared

Hours            37.5 hours

Salary Range     £21,145.50 - £24,034.50 (23 – 27)

Reports to       Senior Practitioner

Operating        CRI has developed a number of operating principles that it believes are
Principles       essential to providing effective and inspirational care and support for its
                 service users. They should be viewed as overarching expectations for
                 all roles at CRI.
                 All staff will contribute to the ongoing development of an ambitious,
                 inspirational and outcome focussed culture at every level of service
                 All roles will tangibly contribute to provide hope, empowerment, choices
                 and opportunities that promote people reaching their full potential as
                 individuals and community members.
                 All service delivery will model the belief that we all have the potential to
                 make positive changes and to lead meaningful and purposeful lives, as
                 involved and contributing members of society.

Purpose of Job   The post holder will work with service users to initiate recovery, build
                 and/or utilise recovery capital to move into long term sustained
                 recovery and social (re)integration.
                 This will be achieved by delivering appropriate interventions at the
                 engagement, transitional and move on stages of treatment.
                 This job will primarily focussed on engagement and clinical intervention
                 provided to service users engaged within the Manchester Treatment
                 The focus of all interventions will be:
                       To reduce drug related harm to the individual and wider
                       To promote healthier lives, wellbeing and active, responsible
                       To promote and support individuals into both abstinence based
                     and medically assisted forms of recovery
                    To support individuals into paid employment and/or relevant
                     training, education or occupation
                    To provide effective case management and coordination
                     focussing on reducing, eliminating, managing and/or sharing
                     risks involving; substance use, problematic behaviour, housing,
                     social functioning, employability, psychological and physical
                    To provide effective coaching identifying and encouraging areas
                     of strength, skill and opportunity for each service user.
                    To promote carer, service user and community involvement
                    To use evidenced based interventions based on best practice
                    To contribute to the overall performance of the service to ensure
                     that contractual output targets are achieved.
                    To record and input client data and information in order that the
                     service operates within contractual, administrative and financial

Key Activities   Below is a non- exclusive list of key activities for all CRI
                 -   Advocacy –Acting with and on behalf of a service user to help
                     them make clear their views and wishes, obtain advice and
                     information or negotiate and resolve conflict
                 -   Appropriate supported/facilitated referrals - To actively refer
                     service users to other services appropriate to meeting their
                     needs, facilitating their contact with other services and
                     community resources
                 -   Assessment/Reassessment of recovery capital- A strengths
                     based assessment of resources available to the service user to
                     support their recovery
                 -   Building Social networks - Building and re-building social
                     networks supportive of recovery from drug misuse problems.
                     Developing and maintaining a contemporaneous catalogue of
                     community based resources that can be used as recovery
                 -   Supporting Affiliation with mutual aid groups – Presenting
                     information on 12 step, SMART and other mutual aid groups
                     and supporting early affiliation with these groups. Attending
                     open 12 step fellowship and SMART meetings, accessing on-
                     line recovery communities and continuously building a personal
                     repertoire of mutual aid facilities.
                 -   Recovery co-ordination – To support or lead on the process of
                     co-ordinating the areas of development identified in a service
    user’s recovery plan. This will include ensuring that a full
    multidisciplinary review process is carried out within the
    prescribed time frame, using Treatment Outcome Profiling to
    measure effectiveness and formulate future plans.
-   Recovery planning - The process of setting goals and
    interventions based on the needs identified by an assessment
    and then planning how to achieve specific goals with the client
-   Comprehensive       Assessment        –    Where      appropriate
    comprehensive assessment of the service users’ strengths and
    needs including areas of risk and any child protection issues
-   Harm Reduction - Work to reduce drug-related deaths and
    blood-borne virus infections, with wider goals of preventing drug
    misuse, encouraging stabilisation in treatment, and support for
    abstinence. This will include delivery overdose prevention
    training, needle exchange service
-   Health monitoring - Monitoring the physical and mental health
    of service users throughout the treatment journey. Working with
    other partners such as pharmacies and primary health to ensure
    physical and mental health needs are met.
-   Multi-agency Work - Working jointly with other services to
    ensure that service users’ needs (and those of their families) are
    appropriately met. To work with partnership organisations to
    develop and sustain effective comprehensive treatment
    pathways and broaden the client’s recovery plan accordingly.
    Ensuring that a referral for psychosocial interventions,
    supporting ongoing recovery are offered to every service user,
    at every opportunity. Using motivational enhancement
    techniques, ensure that people engage with PSI provider.
-   Recovery Planning - A service user led, strengths-based
    planning process, that aims to empower service users to take
    responsibility for and experience a sense of ownership of their
-   Risk Management - Risk management involves developing
    flexible strategies aimed at preventing harmful situations
    occurring or, if this is not possible, minimising, or managing the
    harm caused
-   Safeguarding - Ensure that all safeguarding issues, including
    child protection and protection of vulnerable adults, are dealt
    with in accordance to CRI policies and procedures, and local
    and national statutory requirements.

-   Low Intensity PSI - Appropriate application of low intensity
    psycho social interventions including Motivational Interviewing,
    ITEP, Behavioural activation, Guided self help for common
    mental health disorders and community reinforcement
    approach, Brief interventions for alcohol use.
-   Screening Processes - Assist and carry out appropriate
    screening processes including where appropriate urine and
                             saliva tests.

                        -    Personal and Professional Boundaries - Recognise personal
                             and professional boundaries at all times and work within CRI
                             clinical governance framework, presenting a professional which
                             actively promotes the service to all stakeholders.

                        -    Take Responsibility for Professional Development - Actively
                             participate in regular supervision and appraisal, identify training
                             needs and be willing to personally reflect on interpersonal
                             dynamics and model an open approach to adult learning.

                        -    Ensuring that all clinical treatment directions, including prescribed
                             medications, are followed as per appropriate SOP. This may include
                             the following examples; Ensuring service users receive full BBV
                             preventative treatment, including testing, engaging in full vaccination
                             course, pre/post testing counselling and engaging in Hep C/HIV

                        -    Ensuring service users receive regular medical/clinical reviews and
                             follow up any changes in prescribed treatment, making sure they
                             become an integral part of the recovery plan within 24 hours.

                        -    Working with the prescriber, ensure that the service user receives
                             optimum dosage of substitute medication, safely, within guidelines
                             and within a reasonable time frame.

                        -    Develop and maintain effective partnerships with service users, other
                             agencies and health care professionals to help client reduce
                             identified physical/ mental health risks. These may include; Alcohol
                             consumption, smoking, COPD, poly-drug use, abusing prescribed
                             medication, liver disease, mental illness.

                        -    Ensure, as far as possible, that service users, in receipt of prescribed
                             medication, take said medication as directed, do not divert, observe
                             safekeeping practice and refrain from any illicit drug or dangerous
                             alcohol consumption.

                        -    Regularly liaise with dispensing pharmacy.

General terms of In carrying out the above duties the post holder will:
reference:            Work flexibly across operational sites as required.
                           Work flexibly within an agreed number of hours of work to
                            maintain the most appropriate level of service provision including
                            late night and weekend clinics and outreach
                           Work with different areas of operational delivery including
                            outreach, harm reduction services including NEX, Tier 3 clinical
                            and non clinical services, GP shared care, criminal justice
                            services and aftercare as appropriate.
                           Seek to improve personal performance, contribution, knowledge
                            and skills.
                           Participate in appraisal, supervision and Learning & Development
                           Keep abreast of developments in services, legislation and
                            practice relevant to the relevant client group.
                           Ensure the implementation of the all CRI policies.
                           Contribute to maintaining safe systems of work and a safe
                           Undertake other duties appropriate to the grade of the post.

This is a standards based job description that incorporates the National Occupational Standards
relevant to the job, as well as DANOS and other occupational standards such as CJNTO.

Specific standards (DANOS related where appropriate) for this role include:

Unit Number and Title

AA6        Promote choice, well being and the protection of all individuals

AA2        Relate to, and interact with individuals

AA3        Support individuals to access and use services and facilities

AA4        Promote the equality, diversity, rights and responsibilities of individuals

AB1        Support individuals who are distressed

AB2        Support individuals who are substance users

AB3        Contribute to the prevention and management of abusive and aggressive

AB4        Contribute to the protection of individuals from harm and abuse

AB5        Assess and act upon immediate risk of danger to substance users

AB8        Contribute to assessing and act upon risk of danger, harm and abuse??

           Contribute to protecting children and young people from danger, harm and
           abuse (Health and Social Care NOS, 2009)

           Implement policies to manage risk to individuals and third parties
Unit Number and Title

AC1       Reflect on and develop your practice

AC2       Make use of supervision

AC3       Contribute to the development of the knowledge and practice of others

AD1       Raise awareness about substances, their use and effects

AD4       Develop and disseminate information and advice about substance use, health
          and social well-being

AF1       Carry out screening and referral assessment

AF3       Carry out comprehensive substance misuse assessment

AG1       Develop, implement and review care plans for individuals: For this standard
          you will be expected, with the support of other staff, to develop, implement
          and review care plans

AG2       Contribute to care planning and review - you will be expected to contribute to
          the assessment of individual needs
          and preference and to the development, implementation and review of care

AG3       Assist in the transfer of individuals between agencies and services

AG4        Retain individuals in contact with substance

          misuse services - This standard covers the development, implementation
          and monitoring of processes to keep individuals in contact with substance
          misuse services and prevent them dropping out of treatment. The standard
          involves using data from your own organisation and local area, together with
          evidence from national and international research, to identify the reasons for
          retention and drop-out and to put in place processes to improve retention. It
          also involves briefing colleagues, supporting them in applying these processes
          in particular cases, and taking action where an individual is likely to drop out.
          Users of this standard will need to ensure that practice reflects up to date
          information and policies.

          Support individuals to deal with relationship problems

AH3       Supply and exchange injecting equipment for individuals

AH4       Support individuals to undertake and monitor their own health care

AH7       Support individuals through detoxification programmes

AH12      Enable individuals to take their medication as prescribed
Unit Number and Title

AI2         Help individuals address their substance use through an action plan

AI1         Counsel individuals about their substance use using recognised theoretical

AI3         Counsel groups of individuals about their substance use using recognised
            theoretical models

            Enable individuals to access housing and accommodation

            Help individuals to access employment

            Help individuals to access learning, training and development opportunities

AJ1         Help individuals address their offending behaviour

AJ2         Enable individuals to change their offending behaviour

BA3         Contribute to the development of organisational policy and practice

BB1         Promote your organisation and its services to stakeholders

BD3         Support the health and safety of yourself and individuals

BE2         Receive, analyse, process, use and store information

BE4         Supply information for management control

BI5         Promote effective communication for and about individuals

BI1         Develop productive working relationships

BI6         Develop and sustain effective working relationships with staff in other

BI7         Participate in inter-disciplinary team working to support individuals


  Unit        Title

              Assess the needs of carers and families (HSCNOS 2009)

              Empower families, carers and others to support individuals (DANOS

              Provide services to those affected by someone else’s substance misuse
              Work in collaboration with carers in the caring role

              Work with families, carers and individuals during times of crisis

Person Specification

Essential criteria:
 Experience of working with substance misuse issues and a clear understanding of the
need for and ability to deliver quality services.
 Hold a relevant qualification including a minimum DANOS Level 3 and relevant
experience working with substance misusers
 Knowledge of safeguarding children and vulnerable adults procedures.
 Ability to assess and develop support plans with service users and formulate written
reports as necessary.
 Ability to work with and manage challenging behaviour
 Knowledge and experience of Community based support practices.
 Ability to maintain professional boundaries and work effectively with partnership agencies.
 Demonstrate skills to undertake administrative duties.
 Confidence to work on own initiative as well as part of the team

And the ability to:
 Communicate confidently and effectively, verbally and in writing.
 Respond flexibly to the demands of the post.
 Use motivational interviewing techniques
 Use of CBT, Relapse Prevention Counselling and Brief Solution focussed Therapy
 Understand and have a commitment to the principles of equal opportunity and diversity.
 Employ a professional, empathetic and non-judgmental attitude towards service users.
 Show commitment to facilitating positive outcomes for service users.
 Work effectively in teams.

Desirable criteria:

 Advanced professional qualification in substance misuse, counselling or social work
 Experience of contributing to project development.
 Ability to critically reflect and evaluate interventions and service delivery, identifying areas
for development.
 Access to own transport (non-essential).
 Knowledge of local services and geography.

 Experience of employment and educational training

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