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					                                                                                           Student Success Plan
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                                       Shepherd University
                                 Student Success (Retention) Plan
                                            2010-2013

The Student Success Plan at Shepherd University has three components (stages, strategy areas, and goals).

                                     Student Success Plan Stages

      I. Matriculation-Retention (Year I): The national benchmark is the fall-to-fall retention rate for the
       first year after matriculation. According to a Noel-Levitz research study (Schreiner, 2009) key
       predictive items for first-to-second year retention were general student satisfaction, advisor
       availability, and students feeling as if they belonged at the institution. The message at this level:
       “Communicate Care.”
      II. Retention-Persistence (Year I and II): The first two years—freshmen and sophomore—are
       critical in determining a student’s ability, and desire, to persist at the institution. In the sophomore
       year, Shreiner found that academic performance along with general student satisfaction, satisfaction
       with course content, particularly in their major, and feeling a sense of belonging contributed to
       retention and persistence (Shreiner, 2009). The message at this level: “Connect [students] to Their
       Future.”
      III. Persistence-Progress (Year II – Year IV): As the students satisfactorily completes coursework,
       with minimal class failures and withdraws, progress is made towards graduation. As students move
       to their junior year, Shreiner found that “faculty availability outside of class” as well as the “ability to
       experience intellectual growth on campus” were important for student persistence and progress
       (Shreiner, 2009, p.5). The message at this level: “Focus on Faculty.”
      IV. Progress-Completion (Graduation) (Year III-Year VI): How quickly progress is made will
       determine if a student is able to graduate “on-time” (four years) or within five or six years as
       measured and benchmarked with national data. At this stage, Shreiner found that institutional
       satisfaction no longer impacted whether or not students persisted and graduated and that institution-
       type and features accounted for much of the variance in completion data (Shreiner, 2009).


                                 Student Success Plan Strategy Areas

      Prevention strategies are designed to prevent retention problems before they start. These may
       include summer bridge programs or working with students who may be in danger of not progressing
       (i.e. being placed on probation, failing classes) before they reach that point.
      Detection strategies are those that seek to pre-identify students at risk of attrition, poor
       performance, or general dissatisfaction with the institution. These may include pen-and-paper
       instruments given to students immediately upon matriculation, or key indicators after enrollment,
       such as mid-term grade reports.
      Intervention strategies are put into place after information has been gathered through detection
       strategies, and are designed to ameliorate a student or students’ chances for success. Intervention
       strategies can range from passive (emails) to intrusive (phone calls, visits) to invasive (mandatory
       meetings).
      Motivation strategies encourage students to want to succeed, and/or reward them for their
       achievements. They are designed to reach out to all students, not just those at risk for attrition, and
       thus serve to assist the entire student population to persist, progress and complete a degree at the
       institution.
While some strategies may be specific to one of the stages listed above, others may be used in several stages of the
student success plan.

                                                   Strategy Analysis

        Finally, each student success strategy identified in this plan will undergo the following analysis cycle. The
analysis will cycle as long as the strategy remains part of the Student Success Plan.

               Assess: gather and analyze data, determine where gaps in data lie, figure out questions to ask
               Plan: determine next steps, organize focus groups, decide what data collection methods to use,
                delineate strategies, consult and conduct research as needed
               Implement: carry out strategies as defined by plan, collect and compile data as needed
               Assess: run data analyses, make suggestions for change
               Redirect: work with impacted parties/groups to redesign, or suspend strategies and/or initiate new
                ones
               Implement: carry out strategies as defined by plan, collect and compile data as needed
               Assess: run data analyses, make suggestions for change

                                   Student Success Plans Strategies and Initiatives



P=Prevention Strategies
D=Detection Strategies
I=Intervention Strategies
M=Motivation Strategies




                                                     HEC 2.07.12
                                                                                                                             Student Success Plan
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                                                                                                IMPLE-                         IMPLE-
                                                                             ASSES     PLAN              ASSESS   REDIRECT                ASSESS
Stages/Strategy   Initiative                                                                     MENT                           MENT
                                                                            Summer    Fall      Spring   Summer   Summer       Fall       Winter
I             P   Develop cohort tracking group                             2010      2011      2012     2012     2012         2013       2013
                                                                                                AY                             AY
                                                                            AY        Summer    2010-    Summer   Summer       2011-      Summer
I             P   Develop summer bridge program                             2011-12   2010      11       2011     2011         12         2012
                                                                                                AY                             AY
                                                                            Spring    AY        2011-    Summer   AY 2012-     2012-      Summer
I             P   Offer FYEX interest group and LC courses                  2010      2011-12   12       2012     13           13         2013
                                                                                                AY
                                                                            Spring              2011-
I             P   Offer stretch model English and Math classes              2010                12
                                                                            Fall      Fall      Spring   Summer   Summer       Fall       Winter
I             P   Passive programming on importance of customer service     2011      2011      2012     2012     2012         2013       2013
                                                                                                AY
                                                                            Spring              2011-
I             P   Require enrollment in PHIL 100 of all contract students   2010                12
                                                                            Spring    Fall      Spring   Summer   Summer       Fall       Winter
II            P   Work with students with GPA < 2.5                         2011      2011      2012     2012     2012         2013       2013
                                                                            Fall      Spring    Spring   Summer   Summer       Fall       Spring
II, III, IV   P   Continue cohort tracking group                            2012      2012      2012     2012     2012         2012       2013
                  Explore feasibility of extended office hours; evening     AY        Spring    Spring   Summer   Summer       Fall       Spring
III           P   programs, etc.                                            2010-11   2012      2012     2012     2012         2012       2013
                                                                            Fall      Summer    Fall     Fall     Spring       Spring     Summer
III           P   Passive programming on importance of customer service     2011      2011      2011     2011     2012         2012       2012
                                                                            Spring    Summer    Fall     Summer   Summer       Fall       Winter
III           P   Work with suspended students with >75 credits             2012      2011      2011     2012     2012         2013       2013
                  Work with non-returning students with <15 credits to      Spring    Spring    Spring   Summer   Summer       Fall       Spring
IV            P   graduation                                                2012      2012      2012     2012     2012         2012       2013
                                                                            Spring    Spring    Spring   Summer   Summer       Fall       Spring
IV            P   Work with students with <30 credits to graduation         2012      2012      2012     2012     2012         2012       2013
                                                                                                AY                             AY
                                                                            Spring    AY        2010-    Summer   AY 2011-     2011-      Summer
I             D   Conduct focus groups with current students                2012      2010-11   11       2011     12           12         2012
                                                                            AY        Fall      Fall     Spring   Summer       Fall       Spring
I             D   Utilize SSI/IPS to identify areas of concern              2011-12   2010      2010     2011     2011         2011       2012
                                                                            Fall      Summer    Fall     Fall     Winter       Spring     Summer
I, II, III    D   Utilize NSSE data to track students/follow-up             2011      2010      2010     2010     2011         2011       2011
                                                                                                                                         Student Success Plan
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                                                                                       early     early                         Early
I, II, III,                                                                            Fall      Fall      Fall      Winter    spring       Spring     Summer
IV               D   Mid-term early alerts                                             2010      2010      2010      2011      2011         2011       2011
I, II, III,                                                                            Fall      Spring    Fall      Spring    Summer       Fall       Spring
IV               D   Utilize Hobsons software to identify at risk students             2010      2010      2010      2011      2011         2011       2012
                                                                                       AY        Spring    Fall      Spring    Summer       Fall       Spring
I, II, Iii, IV   D   Utilize WD form to obtain info on students' reasons for leaving   2011-12   2010      2010      2011      2011         2011       2012
                                                                                       Spring    Summer    Fall      Spring    Summer       Fall       Spring
IV               D   Survey non-registered students with <90+ credits                  2012      2010      2010      2011      2011         2011       2012
                                                                                       Summer    Fall      Winter    Spring    Spring       Spring     Summer
I                I   SRI Interventions to targeted groups (expand)                     2010      2010      2011      2011      2011         2011       2011
                                                                                       Fall      Summer    AY        Spring    Summer       AY         Summer
I, II            I   Advising Center Feasibility                                       2010      2010      2010-11   2011      2011         2011-12    2012
                                                                                       AY        Spring    Spring    Summer    Summer       AY         Summer
I, II            I   Undecided major advising                                          2011-12   2011      2011      2011      2011         2011-12    2012
I, II, III,                                                                            Summer    Fall      Spring    Summer    Summer       Fall       Winter
IV               I   Mention it for Retention                                          2010      2011      2012      2012      2012         2013       2013
I, II, III,                                                                            Fall      Spring    Spring    Summer    AY           AY         Summer
IV               I   Save Your Class Schedule                                          2010      2012      2012      2012      2012-13      2012-13    2013
I, II, III,                                                                            Fall      Fall      Spring    Summer    Summer       Fall       Winter
IV               I   Work with SSS Grant Admin to coordinate interventions             2011      2011      2012      2012      2012         2013       2013
                                                                                       Fall      Summer    Fall      Spring    Spring       Fall       Spring
IV               I   Mention it for Graduation                                         2011      2012      2012      2012      2012         2012       2013
                                                                                       Spring    Fall      Spring    Summer    Fall         Spring     Summer
IV               I   Work with students with GPA < 2.25                                2011      2012      2012      2012      2012         2013       2013
                                                                                       Summer    Spring    Spring    Summer    Fall         Fall       Spring
I                M   Passport Program for SRI interventions                            2012      2012      2012      2012      2012         2012       2013
                                                                                       Fall      Fall      Spring    Summer    Summer       Fall       Winter
II               M   Passive programming to slipping students                          2011      2011      2012      2012      2012         2013       2013
                                                                                       AY        AY        Summer    AY        AY           Summer     AY
II               M   You're Off Probation Congrats letters                             2011-12   2012-13   2013      2013-14   2013-14      2014       2014-15
                                                                                       Spring    Spring    Spring    Summer    Summer       Fall       Winter
III              M   Completion of GS/Core requirements recognition                    2012      2012      2012      2012      2012         2012       2013
                                                                                       Spring    Spring    Fall      Winter    Winter       Spring     Summer
IV               M   You're Almost There! Programs                                     2012      2012      2012      2013      2013         2013       2013
                                                                                            Student Success Plan
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                                                   References

Fretwell, Gary. “Retention Opportunities Analysis Report.” Prepared for Shepherd University after March 2010
       visit, April 2010.

Shreiner, Laurie A. “Linking Student Satisfaction and Retention.” Noel-Levitz Research Study.
       https://www.noellevitz.com/NR/rdonlyres/A22786EF-65FF-4053-A15A-
       CBE145B0C708/0/LinkingStudentSatis0809.pdf

				
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