DAVID H. ARMITAGE
Fairhope, Alabama 36532
COO, VP, GM
Expert and confident executive offering progressive and proven leadership experience as a decisive and driven
professional focused on achieving positive results managing significant sales and profit results. A capable and
strategic analyst with demonstrated record of creating and implementing innovative operational improvements and
process changes. Enthusiasm for strategic launches and business re-engineering. Reputable for successful growth of
start-up company, existing structure and reorganizations. Areas of expertise include:
Assessment Improvement Strategies Communication Skills Business Re-engineering Process Improvement
New Business Development Project Management Operating Infrastructure Profit Growth
Training & Development Field Sales & Operations Strategic Business Partnerships
GLG - Gerson Lehrman Group, Austin, Texas 2012
Public Company; 10,001+ employees; Management Consulting industry
Council Member, COO, Independent Transportation Consultant
Subject matter expert providing client requested feedback and understanding of critical topics, trends, and issues.
HACKBARTH DELIVERY SERVICE, Mobile, Alabama 2009 - 2012
SE Regional Transportation, Warehouse and Logistics business serving numerous market segments across the south.
Chief Operating Officer
Hackbarth Delivery Service is a leading southeastern transportation and logistics company. COO; responsible for
operations in 23 locations with 3 reporting Region Directors, 24/7 Service Center and full P&L accountability.
Successfully grew operations from 14 locations in 4 states to the 23 in 8 States, Revenues from $17.5M to current
annualized revenue of $34M while achieving sustainable / record profits in a narrow margin business enterprise.
AMERICAN RESIDENTIAL SERVICES, LLC, Aurora, Colorado 2008
Consumer services corporation providing plumbing, heating, cooling, and water purification.
Consultant, Business Re-engineering
Provided key sales, service, operational and analytical leadership for $12M region. Demonstrated strategic direction
over financial operations including purchasing, capital investments and P&L governance. Oversight for hiring and
staffing for 100 employees.
Elevated sales 5% over prior quarters, reversing a previously negative trend.
Curtailed expenses 5% by restructuring sales and service departments for enhanced process improvement.
Devised innovative new program consisting of dedicated Plumbing Sales Consultants.
Initiated GPS dispatching to upgrade coordination of service responses.
DAVID H. ARMITAGE Page 2 DHArmitage@MCHSI.com
TRUGREEN COMPANIES, Littleton, Colorado 2002-2008
$1.2B national supplier of lawncare, tree and shrub care, landscape maintenance and insect and disease control.
Engineered finances and operations for +$100M sales division including 3 regions comprised of 25+ branches.
Controlled P&L boasting an 18% profit production. Supervised 12 direct reports overseeing 1000 employees.
Boosted profits from 12% to 18% in all 3 regions of responsibility.
Fashioned and implemented company-wide shift of sales to outside process.
Created and presided over rollout of strategic process improvement initiatives, including hand-held computer
service routing platform, route optimization model and sales tracking technology.
CENTEX CORPORATION, Dallas, Texas 1999-2002
$7B national corporation supplying construction, mortgage, insurance, gypsum and cement services.
HomeTeam division provided pest control, lawn care and security systems.
President, HomeTeam Lawn Care
Played a key role in establishment of startup business division. Superintended financial operations, capital asset
acquisitions, sales process strategies, operational expansion and infrastructure management. Cultivated relationships
with vendors. Pursued business acquisitions. Led staffing of all management positions.
Spearheaded company growth from startup with 1 location producing $350K in annual sales to 14 branches and
$23.5M in annual sales.
Significantly increased clientele from 1K to 50K+ as a result of key acquisitions.
Grew employee base from 6 to 400+.
Served as a Director with the Professional Lawn Care Association of America (2000-2001).
TRUGREEN L.P. Region Manager
Pioneered installation of direct sales/telesales models in branches.
Created new markets in San Diego and Spokane.
BA Business Management - 1986
North Central College, Naperville, Illinois
Human Resource Management Effectiveness Six Sigma Yellow/Green Belt
Total Quality Management Labor Relations & Management
Region of the Year – Pacific Northwest Innovation Award Most Improved Region - California