Terms & Conditions
Unique CV’s accepts no liability in contract, (including liability for negligence), for loss
or damage of any kind including without limitation, direct or indirect loss or damage,
loss of business, revenue or profits, corruption or destruction of data, or any other
consequential loss or damage arising out of your use or inability to use the website or
in connection with any computer virus or system failure and Unique CV’s excludes any
You will indemnify Unique CV’s against all costs, losses, expenses or other liabilities
incurred by Unique CV’s arising from the use of our services and the use of the
Unique CV’s website.
No contract subsists until we accept your order. We may choose not to accept your
order for any reason. We reserve the right to withdraw any goods/services at any
time. We will not be liable to you or anyone else for refusing to accept your order,
withdrawing any goods/services or changing any prices. We retain the right to revoke
your right to continued use of our services at our discretion.
Customers are required to pay Unique CV’s upfront for their services. After receiving
your request or submission, Unique CV’s will supply you with the necessary bank
details to make payment. As soon as your payment has cleared, Unique CV’s will
begin work according to the turnaround times enumerated below.
All orders are acknowledged and an appointment made for the 1 to 1
consultation within 24 hours.
Customers using the Bronze service will have their CV returned with
suggestions/comments within 48 hours.
Customers requesting the Silver and Gold service will be notified of the
expected turnaround time during their 1 to 1 consultation.
Subsequent revisions will be delivered via email up to 7 working days after you
have detailed the revisions you would like made.
All turnaround times relate only to standard Monday - Friday working days and
exclude weekends and Bank Holidays.
Refunds will be returned to you within 30 days of cancellation with an additional 5%
deduction for costs incurred with processing/refunding the purchase.
If you have placed an order and made an appointment that you subsequently wish to
cancel the following cancellation rules apply:
Cancellation up to 7 working days following your order and prior to the service being
commenced, a full refund will be granted.
Cancellation 48 hours prior to the service being commenced, 75% will be deducted
from the refund.
Cancellation within 24 hours of the service being delivered will result in no refund
Missed Face to Face and Telephone Appointments:
Where an appointment is made for a Telephone Consultation and you are late or miss
the appointment set, you will still be charged at the appropriate rate and a refund will
not be available.
Where an appointment is made for a Face to Face Consultation and you are late or fail
to attend, you will still be charged at the appropriate rate and a refund will not be
All CVs produced and delivered by Unique CV’s are produced from information
supplied by you. You are solely responsible for any information submitted by you to
this site and Sarah Johns. Unique CV’s will not be held liable for any
misrepresentation resulting from false or dishonest information being supplied.
Unique CV’s will not be responsible or liable to you for any loss of material uploaded
or transmitted through our web site.
All emails and any attachment(s) is/are confidential. If an email is received by a party
who is not the intended recipient they are requested to notify us immediately, delete
it from their system and refrain from copying or using it for any purpose or disclosing
its contents in any other way.
Internet communications are not secure and may be intercepted.
All emails are checked for all known viruses by McAfee software which is updated
regularly and no further liability can be accepted.
Unique CV’s will not sell your information to third parties.
Service Specific Terms and Conditions
Unique CV’s does not undertake work to include non-text elements, e.g. graphics
(logos, photographs, etc.) within our CVs, with the exception of simple lines and
boxes, nor do we undertake to make use of colour.
All documents must be delivered in MS Word format or Adobe.
We cannot be held liable for incompatibility issues with a user's individual computer
set-up although we do undertake to assist as best we are able in resolving any such
issues and will provide alternative, more suitable formats if we are able to do so.
However, it should be noted that IT support is out of our field of expertise and if we
are unable to agree upon a resolution then the user will need to seek appropriate
professional IT support at their expense.
It should further be noted that we cannot accept any liability for late delivery of
emails or for the failure of emails to arrive since the delivery of emails depends on too
many external factors beyond our control.
Unique CV’s will prepare you a professional CV with a clear and concise layout, based
on the information submitted by you. By purchasing a CV writing service you are
giving us creative freedom to prepare your CV to the format which we see fit.
All advice offered by Unique CV’s is taken at your own discretion. Use of Unique CV’s
services and website does not guarantee you job interviews/job offers. We accept no
responsibility if you should suffer loss or damage as a result of taking our advice.
By ordering a service from Unique CV’s/visiting our website, you are deemed to have
accepted these Terms and Conditions.
Your statutory rights are not affected by any of our terms, conditions or policies.