Job Title: Temporary Silver Dreams Operations Coordinator
Job Grade: 6A0
Salary Range: From £23,207 to £27,320
Responsible to: Area Operations Manager
Hours: 35 per week
Contract Type: 18 months with the possibility of extending subject to
successful bid submission
Overall Purpose of Job
To co-ordinate Action for Blind People’s delivery of Silver Dreams Older
People Taking Control (OPTiC) project which is funded by the BIG Lottery
Fund Silver Dreams programme with RNIB in conjunction with the Daily Mail
and partners (Age UK, Fire and Rescue Service) to support the needs of
older blind and partially sighted people.
The aim of the project is to ensure older people, especially those with, or
at risk of sight loss, are able to regain control of their lives, better
manage life-changing transitions and make a positive difference to the
lives of others.
The OPTiC project main outputs and outcomes:
Identification of those with, or at risk of, sight loss via eyesight screening
and referral to appropriate support for prevention of avoidable sight loss.
Beneficiary-led courses and peer-support schemes, sharing practical
knowledge and experience and providing emotional support to each
Volunteer 'buddying' schemes, providing practical support on transport,
hobbies, shopping and other daily tasks which can be challenging for
vulnerable older people.
'Change Exchange' self-advocacy groups - campaigning for
improvements in local services and facilities, demonstrating that they
can change the way society views older people and sight-loss.
These outputs and outcomes are to be delivered by different partners.
Participants and roles are:
RNIB: (lead) project co-ordination; lead on evaluation and dissemination;
provide peer support group opportunities via membership forums and
Talk and Support telephone befriending service; provide beneficiary
training; provide access to specialist support; support older people to
Action for Blind People: Train FRS officers and other staff in using the
eyesight screening tool to detect sight conditions; offer sight loss advice;
train beneficiaries to deliver group support; link those who wish to a
choice of specialist services, e.g. local Age UK Groups for wider social
support opportunities; manage local buddying scheme, develop links
with hospital eye services.
Fire and Rescue Service (Staffordshire): Identify those with, or at risk of,
sight loss via eyesight screening; refer them to appropriate support for
prevention of avoidable sight loss. Provide local accessible space and
facilities to enable community members to meet and support each other.
Age UK (Stafford and District): provide eyesight screening; provide
access to general older people support, buddies and networks for older
people; co-ordinate local activities;
Older people: (co-producers) involved in managing, running and
delivering the project via a Project Board, advisory groups and
evaluation participation. They are also a critical element in the buddying,
peer support and self-advocacy elements of OPTiC.
York Blind & Partially Sighted Society: detailed delivery planning is
underway for services combining eyesight screening, local buddy and
peer support, point of diagnosis support and referral onwards to
To coordinate and oversee the OPTiC project in Staffordshire ensuring
delivery of Action’s outputs and objectives in collaboration with
respective partners including planning, monitoring & reporting;
participate in the steering group; resource, risk and financial
Train Staffordshire Fire Service officers and partner organisations
frontline staff in conjunction with RNIB in the “Eyesright” screening
programme and offer timely sight loss advice linking Older People into
Develop a model of service provision that can be developed throughout
Action for Blind People, working in partnership with others.
To develop, facilitate and support a wide range of partners in the delivery
of beneficiary led courses and peer support schemes, sharing practical
knowledge and experience in providing emotional support to each other,
including recruiting, training and maintaining an active volunteer team
within the RNIB:
Volunteer Referral & Screening Service
Peer Empowerment Programme
Volunteer Peer Support Groups
Volunteer Buddy Service
Change Volunteer Campaigning Group
Any other services agreed within the partnership.
Develop and deliver a volunteer training programme, in partnership with
key stakeholders that supports and empowers Blind & Partially Sighted
To establish a Regional Advisory Group comprising of project staff and
older people with sight loss; which will feed into the Project Board.
To develop and maintain key relationships, at all levels with the partners
in OPTiC, stakeholders, visual impairment service providers and
organisations in relation to promotion, delivery and evaluation of OPTiC
To fully participate with RNIB in relation to the evaluation of the project,
including contribution to social media methods of sharing learning with
partners and other Silver Dreams projects.
General responsibilities for all staff
Co-production: Apply the values of Co-production to all that we do.
Working in partnership with people affected by sight loss to ensure
Action is driven by blind and partially sighted people.
Quality: To work to internal service level agreements, processes and
procedures, corporate standards and external quality standards. To
contribute to and participate in the quality self assessment process,
customer service audits, development of Service Procedures and
Service Level Agreements.
Volunteers: To support and utilise volunteers appropriately within
Health & Safety: To ensure that all work is undertaken in accordance
with and safety legislation rules and regulations. To follow procedures
and be aware of matters that relate to the duties of the post.
Performance Management: To actively participate in the organisation’s
performance management processes including probation, appraisals
and work reviews.
Learning and Development: To be responsible for identifying and
undertake training and development activities as agreed with your line
Use of Resources: To ensure value for money and best use of
resources in the role and all activities related to Action.
Diversity: To adhere to and support Action’s core values and carry out
all responsibilities with in accordance with Action’s Equality and Diversity
Other: The post holder may be required to undertake other duties
deemed appropriate for their grade as directed by their line manager.
E = Essential Requirement
D = Desirable Requirement
Experience & Qualifications
Project Management Qualification D
Management qualification (e.g. NVQ 4) in related discipline D
Experience of project management in partnership E
Experience of working with and managing volunteers in an
Experience of developing and delivering training E
IT literate and competent in use of Microsoft Office software
including Word, Excel and databases, or equivalent
Experience of project monitoring and reporting systems E
Experience of managing stakeholder relationships at different
levels within organisations
Qualities and Competencies
Excellent communication skills, report writing and
presentations skills both written and verbal
Ability to collate and record statistical information to meet
Ability to work corporately, and represent Action for Blind
People at corporate and service level
Ability to prioritise and manage own workload E
Ability to coordinate a range of activities at any one time E
Ability to manage own work load, be a self starter and work
with minimal direct supervision
Ability to travel independently with the occasional overnight
Working for Action
When you join Action for Blind People, you will be able to access our
Staff Handbook which gives you a full background to the organisation
and the general terms and conditions which apply to this job. This is a
summary of the main terms and conditions
Job Title Silver Dreams OPTiC Coordinator
This post will be based in North Walls, Stafford, ST16 3AD, although you
may be asked to travel or work from different sites during your
employment across England.
The grade for this post is 6A0 and the full-time salary is £23,207.94 per
annum. Appointment will be at the bottom of the scale and dependent on
Hours of Work
Your normal office hours are 35 hours per week. A flexi-time scheme
operates at some locations.
All staff are covered under the life assurance policy for 4 times their
You can join Action’s staff pension scheme immediately and contribute
up to 10% of your gross earnings which Action will match. If you wish to
contribute over and above this percentage you may do but Action will not
match this extra contribution. This is a ‘money purchase’ scheme and is
contracted in to SERPS.
The holiday entitlement for full time employees is 26 days per year. You
holiday entitlement will be pro rated to your hours of work if you work
part time. The holiday year runs from 1st April to 31st March. Holiday
entitlement for this post is 26 days per annum. This increases to a
maximum of 33 days depending upon length of service.
In April of each year, staff will have the opportunity to sell up to 5 days
leave back to the organisation or alternatively to buy up to an additional
5 days annual leave.
We offer up to 10 days paid compassionate leave at the discretion of
In addition to the statutory maternity leave entitlement for staff who
become pregnant, we also provide enhanced maternity benefit for staff
who have more than 2 years service. We provide up to 10 days leave to
staff whose partner is pregnant.
Action has introduced a number of flexible working initiatives, such as
compressed working week, home working, part time and job sharing. We
are committed to supporting work life balance initiatives.
Sometimes people need a longer break in order to complete study for
professional qualifications, to volunteer overseas or just to do something
different. All staff with 1 year’s service can apply for a career break for a
period between 3 months and 1 year.
Social Responsibility Days
To support staff who wish to get involved in their local community events
and activities such as joining a local Action
Group, we offer up to 3 days paid leave per annum for staff with 1 year’s
Travel and Season Ticket Loans
All Action’s locations are easily accessible for public transport and many
provide free car parking. We also provide season ticket loans to staff.
All new appointments are subject to a probationary period of 6 months.
Unless sated otherwise in the terms and conditions.
Learning and Development
Action has achieved the Investor in People standard and is committed to
supporting the learning and development of all staff and volunteers to
support our operational and strategic objectives. We have an in-house
learning and development programme which offers training on a diverse
range of issues from management development to personal
effectiveness. As part of our development and support initiatives, we
promote coaching, mentoring, secondments and job shadowing.
Action for Blind People is committed to supporting diversity and working
towards equal opportunities for all, in all aspects of its work.
Action for Blind People has a non smoking policy throughout the