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									On Site Bristol

Self Assessment Report

December 2008




On Site Bristol Draft SAR 2008   Page 1   02/10/2012
Contents

1. Introduction
   1.1. Context                                      page 3
   1.2. Scope of provision                           page 5
   1.3. Main components of self-assessment process   page 6

2. Overall Effectiveness
   2.1. Indicative gradings                          page 7
   2.2. Key strengths                                page 8
   2.3. Areas for improvement                        page 8
   2.4. Improvements since last self assessment      page 8

3. Achievements & Standards
   3.1. Strengths                                    page 9
   3.2. Areas for improvement                        page 9
   3.3. Qualification Success Rates                  page 9
   3.4. Recruitment Data                             page 13

4. Quality of Provision                              page 14
   4.1 Strengths                                     page 15

   4.2 Areas for improvement                         page 15
   4.3 Teaching, training & learning                 page 16
   4.4 Meeting the needs and interests of learners   page 17
   4.5 Guiding and Supporting learners               page 19
   4.6 Every Child Matters                           page 22

5. Leadership & Management                           page 23
   5.1. Strengths                                    page 23
   5.2. Areas for improvement                        page 23
   5.3. Quality Assurance                            page 24
   5.4. Equality of Opportunity                      page 25
   5.5. Health & Safety                              page 26


6. Quality Improvement Plan                          page 29

Appendix One                                         page




On Site Bristol Draft SAR 2008     Page 2            02/10/2012
1.    Introduction
1.1   Context

On Site Bristol is an initiative launched by Bristol City Council in 1997, in
partnership with Jobcentre Plus, ConstructionSkills, City of Bristol College and
the local Learning Skills Council. Its aim is to enable local residents to access
sustainable employment in construction, closely linked to the physical
regeneration and development of the City.

On Site Bristol’s mission statement:
“To increase the employment and skill levels of Bristol people working on
construction projects, thus raising the income of local people, especially those
in greatest need, increasing their spending power and revitalising deprived
areas of the city.”

On Site Bristol is governed by a Partnership Board, which meets on a regular
basis, made up of one representative from each of the key partners mentioned
above. There are 9 full-time and 2 part-time staff posts as detailed in the
organisation chart.

Bristol City Council employ On Site staff, acting as accountable body and
providing HR, payroll, finance and other support services. The support services
provided by Bristol City Council are not fully charged to the organisation, and
represent significant “in kind” funding. This funding is used to cover all aspects
of the organisation’s provision.

Funding for On Site Bristol comes from a variety of sources, predominantly LSC
Work Based Learning, City of Bristol College and “section 106” planning gain
payments from developers via Bristol City Council.

On Site is targeted by its Partnership Board and Bristol City Council to recruit a
majority of trainees from the Bristol City Council area and to focus on under
represented groups in the industry i.e. females and those of black and minority
ethnic origin. On Site was also previously targeted to reach young people in
particular in Bristol’s Neighbourhood Renewal Areas. This measure is now
changing to fall in line with Local Area Agreement (LAA) and Multi Area
Agreements (MAA) using Government’s Index of Multiple Deprivation (IMD)
focusing on smaller defined areas (when in urban environments) known as
Lower Super Output Areas (LSOA). The most deprived LSOAs in particular
tend to be served by schools which have been under intense scrutiny given
their poor performance – 2007 Bristol rated as 145th of 148 mainland local
authorities in terms % of pupils achieving 5 GCSEs at A* to C including English
& Maths (source: BBC). As well as low educational achievement these areas
see concentrations of unemployment above the city, regional and national
averages.

Given Bristol’s overall prosperity the achievement results of schools are
somewhat surprising but have been a longstanding feature of the area. On Site
and its wider partnership, however, is capable of and ideally placed to
contribute to creating a highly skilled workforce for the future. On Site has an
excellent local reputation for helping individuals develop and innovating as
necessary to do so.


On Site Bristol Draft SAR 2008      Page 3                          02/10/2012
On Site holds a contract with Connexions to support their advice and guidance
within Bristol schools and after. On Site is also engaged in a project group
developing Bristol City Council’s Adult Learning Strategy which will ultimately
also lead to integrated quality assurance measures for all BCC provision and a
combined self assessment. Local Authorities come into scope for Framework
for Excellence (FfE) from 2009 onwards and the project group will be looking at
alignment to FfE as a priority.

2008 Economic conditions:

The global economic decline currently underway is affecting UK Construction
industry. Major housebuilders have been severely affected and no apprentices
have joined any of our larger housebuilding employers this year. On Site has
been able to maintain employment for the majority of our apprentices through
negotiation with employers, to date all who have lost jobs through economic
reasons have been successfully placed in alternative employment.

On Site have successfully assisted 18 new starters to access placements using
local authority influence on contractors and our existing links to various private
companies.         On Site continues to monitor the situation but have had to
reduce our intake numbers this year especially on to our pre-apprenticeship
programme.

Our partner, City of Bristol College, have informed us that work based learning
numbers in general and especially in construction are significantly reduced. At
the time of writing we are considering ways in which On Site can contribute to
ensuring training capacity is maintained to fulfil future demand e.g use of
section 106 funding, additional recruitment activities in support of College and
accessing further LSC/Government funding.

ConstructionSkills information shows an average age of 47 amongst
construction workers - projects such as the Olympics (Weymouth & South
East), South Gloucestershire Science Park and the government-driven West of
England house-building programme will create future demand. On Site will play
a vital role in supporting highly skilled workforce development for these
projects.




On Site Bristol Draft SAR 2008      Page 4                          02/10/2012
1.2   Scope of Provision

On Site Bristol operates a traditional “Managing Agency” Apprenticeship
programme, sub-contracting education, training and assessment to City of
Bristol College.

Provision covers 2 subject sector categories:     Construction (179 learners)
                                                  Engineering (76 learners)

Feeding into the apprenticeship programme, On Site Bristol has a “pre-
apprenticeship”, featuring full-time FE provision linked to trade employment,
together with ongoing monitoring and personal support. In addition, On Site
Bristol is also responsible for the monitoring and support of City of Bristol
College apprentices as part of their SMART apprenticeship programme.

Learner Numbers:
                     All           Construction                 Engineering
                            AMA        FMA        FE     AMA       FMA          FE
 Total Learners     258       60        79        43       65        -          11
 On Site (LSC)      174       50        66         -       58        -          -
 SMART (CoBC)        27       10        13         -       4         -          -


 To support apprentice recruitment in particular, On Site Bristol has developed
strong links with Connexions and a wide range of schools, community groups,
voluntary sector organisations and community-based service provision hosted
by Bristol City Council, especially in the Neighbourhood Renewal Areas in and
around Bristol.

Employers are engaged through a combination of direct marketing, networking
and the “leverage” exerted by Bristol City Council through its role as a planning
authority, promoter of economic wellbeing in the city and significant procurer of
construction services. On Site Bristol is a key part of Bristol City Council’s
approach to economic regeneration and, as such, is heavily promoted to
developers and contractors during planning negotiations and at other times.
Reference to On Site Bristol is often written into planning agreements, with
some developers making “Section 106” payments to support its activities while
others commit to using On Site Bristol for recruitment and training. Additionally,
all Bristol City Council trade apprentices complete their training via On Site.

On Site Bristol is represented in a number of local partnerships of public,
private and voluntary sector organisations, either specific to the construction
industry (such as Constructive West of England and Constructing Excellence)
or related to realising the full range of benefits from regeneration (such as West
at Work). Participation in such partnerships enables On Site Bristol to increase
its profile with developers and contractors, and to ensure that its services are
developing and delivered in line with employer demand.

CITB - ConstructionSkills lists On Site Bristol as an approved Training Provider
in respect of its training grant scheme. This allows On Site linked CITB
registered employers to draw attendance and achievement grants for
supporting apprentices.

On Site Bristol Draft SAR 2008       Page 5                          02/10/2012
1.3   Main components of self-assessment process

This self-assessment report is compiled from the following elements
      Analysis of apprentice performance data, taken from On Site Bristol’s
       apprentice tracking database (FrameUp) and the LSC data capture
       system.
      Evaluation of actions completed since December 2007 Self Assessment
       and related Development Plan
      Quality Improvement process initiated April 2007.
      Feedback from apprentices and employers, captured by questionnaire
       surveys in July and August 2008.
      Feedback from On Site Bristol staff, captured from team meetings and
       one to ones in July, August and September 2008.
      OFSTED Inspection 3rd October 2008

On Site have a high degree of confidence in the accuracy and reliability of this
self assessment. The report is evaluative and critical forming the basis for the
development of an effective scheme of further quality improvements. On Site
staff, learners, employers and partners have contributed to the evaluation.

On Site has a consistent, effective system of quality monitoring and
improvement evidenced through an annual plan, quarterly Quality Reports and
a clear schedule of activity. All On Site staff have taken part in this ongoing
process since its revision in 2007. The support and cooperation of our main
sub contractor, City of Bristol College, has improved and can be seen as
significant in enabling change.

2.    Overall Effectiveness
Overall effectiveness and Capacity to Improve:

On Site’s overall effectiveness is Good and improving. Quality Improvements
implemented since ALI re inspection 2005 have been continually reviewed and
revised leading to good rates of achievement and good satisfaction ratings
amongst employers and learners.

Capacity to improve is Good and improving. On Site’s internal quality
monitoring is effective and significant improvements to provision have been
made since re inspection December 2005 as a result. The partnership with City
of Bristol College continues to develop and both management teams have been
active in driving improvements.         An LSC commissioned independent
assessment report conducted in 2006 confirmed improvements to a satisfactory
level of performance in all areas as a minimum.

On Site seeks opportunities to improve and takes part in a number of local
networks for this purpose (e.g. LSC Quality Forum, Western Training Providers
Network, Bristol City Council’s Adult Learning Strategy project group and
Summit Skills Implementation group).. On Site piloted LSC West of England’s
online recruitment package ‘apprenticeships online’. On Site provided regular
feedback fully utilising the system throughout the 2007/8 recruitment campaign.




On Site Bristol Draft SAR 2008     Page 6                          02/10/2012
On Site is in the process of introducing a range of new measures to provide
better data capture for evaluation and analysis these changes have yet to
become fully operative. These include a new progress monitoring system, exit
questionnaires for all leavers and completers and evaluation forms for learner
inductions. The in house Frame Up system is now functioning well and provides
appropriate monitoring data.

2.1 Indicative Gradings

Overall Effectiveness                                                          2
Contributory Grades:
Achievement and Standards                                                      2
Quality of Provision                                                           2
Leadership and Management                                                      2
Equality of opportunity (contributory)                                         2

Subject Sector Categories

Construction                                                      2
Engineering                                                       3

2.2       Key Strengths

         Good % framework achievements against national average
         Good retention rate
         Support for learners and employers is excellent
         Teaching and Learning provided by subcontractor (City of Bristol
          College) is good with robust internal quality controls
         Excellent promotion of safe learner
         Good promotion of equality of opportunity

2.3       Areas for Improvement

         Continuing development of partnership with main subcontractor (City of
          Bristol College)
         Timely achievement rates in Engineering and Construction - Plumbing
         Self assessment/Quality Assurance process, significant improvements
          made since ALI re-inspection but further development required re use of
          data monitoring and analysis to inform quality improvement.

2.4       Improvements since last self assessment

         Processes supporting management of subcontractor embedded.
         Internal quality control and improvement processes established and
          effective.
         Allocation of trade specific caseloads for Training Officers fully
          implemented providing staff development within role and further
          improvements in apprentice and employer satisfaction.
         Monitoring and support of learner’s progress is improving.




On Site Bristol Draft SAR 2008        Page 7                          02/10/2012
ConstructionSkills, the Sector Skills Council has recognised On Site’s high
achievement standards and positive influence on the quality and scope of local
provision. In light of this and despite the previous ALI inspection outcomes,
which would normally preclude a Training Provider, On Site has been given
‘Approved Training Provider’ status. This allows our linked employers to claim
CITB grants for supporting apprentice training.

On Site received the top rating of ‘Satisfactory’ from LSCs PFA audit team on
both measures (Financial Risk & Internal Controls) at September 2008 audit.
The result included full claim compliance i.e. no identified funding errors.

On Site’s 2008 Quality Plan produced January 2008 has progressed with
planned improvements either complete or fully implemented.

Satisfaction ratings produced from annual surveys of apprentices and
employers have both increased – the continuation of a 3-year trend.

On Site’s Health & Safety Performance was rated as ‘Good/Improving’
following LSC audit 23 October 2008. An action plan has been produced as a
result of this with a view to further improving performance.

3.        Achievements and Standards
Achievements and Standards are good and improving. On Site devotes
considerable resource to supporting apprentices through on site and college
progress reviews.      Progress of learners is monitored and historic issues
affecting timely achievement data continue to be addressed.

3.1       Strengths

         Overall framework achievement rates 7% better than national average
         Overall framework and NVQ achievement rates 10% better than national
          average
         Distance Travelled score shows On Site learners are more likely to
          progress and achieve than through other training provision
         Good learner retention and feedback (Source: OSB data, Apprentice
          Survey results)
         Good employer retention and feedback (Source: OSB data, Employer
          Survey results)
         Good development of learners’ practical skills (Source: OFSTED)
         On Site’s scheme approved by Sector Skills Council, ConstructionSkills

3.2       Areas for Improvement

         Engineering achievement rates below national average
         Timely success rates below national average in Plumbing and Electrical




On Site Bristol Draft SAR 2008        Page 8                        02/10/2012
3.3       Qualification Success Rates

Overall Framework and NVQ
                      Success Rates -                   Success Rates - Timely
                        Achievement
                  2005-6 2006-7 2007-8                 2005-6    2006-7     2007-8
On Site            59%      67%     71%                 28%       39%        41%
Framework
National Average   49%      59%     64%                 31%       43%        46%

Variance                 +10%       +8%        +7%      -3%       -4%        -5%

Advanced                14.3%       54%        50%      14%       27%        13%
Apprenticeships
Apprenticeships          66%        78%        78%      31%       50%        54%

On Site                  67%        77%        78%      33%       46%        45%
Framework or
NVQ
National Average         56%        64%        68%      36%       46%        50%

Variance                 +11%      +13%      +10%       -3%         0        -5%

Advanced                 71%        68%        64%      43%       35%        22%
Apprenticeships
Apprenticeships          66%        84%        83%      31%       58%        57%

(Source: LSC QSR 2007/08 period 12 data)

         Achievement rates continue to improve and are significantly better than
          minimum levels and national average
         Timely Success Rates improving – especially in shorter duration
          programmes where improvements implemented in 2006 have come to
          fruition.




On Site Bristol Draft SAR 2008        Page 9                            02/10/2012
(Source: LSC QSR 2007/08 period 12 data)

Construction Framework and NVQ

ALL Construction
                       Success Rates -          Success Rates - Timely
                         Achievement
                   2005-6  2006-7   2007-8     2005-6   2006-7   2007-8
On Site             64%      76%     73%        30%      41%      47%
Framework
National            49%          59%    64%     31%      43%      46%
Average
Variance           +15%      +17%       +9%     -1%      -2%      +1%

On Site             73%          86%    81%     37%      50%      52%
Framework or
NVQ
National            56%          64%    68%     36%      46%      50%
Average
Variance           +17%      +18%       +13%    +1%      +4%      +2%

(Source: LSC QSR 2007/08 period 12 data)




On Site Bristol Draft SAR 2008     Page 10                  02/10/2012
Craft Trades Framework and NVQ
                  Success Rates -           Success Rates -
                   Achievement                  Timely
                       2007-8                   2007-8
On Site                 78%                      68%
Framework
National                64%                       46%
Average
Variance               14+%                      +22%

On Site                    83%                    92%
Framework or
NVQ
National                   68%                    50%
Average
Variance                   15+%                  42+%

(Source: On Site Bristol data)


Plumbing Framework and NVQ
                 Success Rates -            Success Rates -
                  Achievement                   Timely
                     2007-8                     2007-8
On Site                83%                       30%
Framework
National               64%                        46%
Average
Variance              19+%                       -16%

On Site                    83%                    30%
Framework or
NVQ
National                   68%                    50%
Average
Variance                   15+%                  -20%

(Source: On Site Bristol data)

      Good overall results in comparison to national average
      Improving Timely Success Rates overall and Craft Trades (short
       programmes) now significantly better than national average.
      ‘Plumbing programme’ in course of ongoing improvements to
       substantially improve achievement and timely success rates in 2008 -9
       and beyond.
      Issues surrounding Plumbing site assessments via College are being
       addressed in discussion and additional resources external to College
       have been deployed with excellent feedback.




On Site Bristol Draft SAR 2008    Page 11                        02/10/2012
Engineering

Engineering Framework and NVQ
                    Success Rates -                Success Rates - Timely
                      Achievement
                2005-6   2006-7  2007-8           2005-6    2006-7    2007-8
On Site          N/A      46%     57%              N/A       25%       10%
Framework
National         49%      59%     64%              31%       43%       46%
Average
Variance                  -7%      -7%                       -18%      -36%

On Site              N/A         46%     57%       N/A       25%       10%
Framework or
NVQ
National            55%          64%     68%       36%       46%       50%
Average
Variance                         -18%   -11%                 -21%      -40%

(Source: LSC QSR 2007/08 period 12 data)

      Programme continuing to gain momentum with improving achievement
       rates
      On Site closely monitoring individual progress against plan
      Recruitment of new starters and employers increasing year on year
      Issues surrounding site assessments are being addressed and remain a
       key factor in affecting the main area for improvement – timely success
       rate.

Learner Achievement Tracking




(Source: LSC LAT data)

On Site Bristol Draft SAR 2008     Page 12                       02/10/2012
Retention Rates

Start Year                    2005                   2006            2007
All                           79%                    85%             90%

BME                           67%                    100%            100%

Female                        50%                    100%            100%

(Source: On Site Bristol data)

      On Site’s retention rate has been consistently good since project
       commenced
      97% of employers report that On Site provides good or excellent support
       in supporting them to develop apprentice skills and attitude (OSB 2008
       Survey)


3.4 Recruitment Data

Applications
                                2007            2007        2008/9      2008/9       2008/9
                              Actual No.      Actual %      Target     Actual No.   Actual %
Total number applicants          593                                        676

Number of Bristol City           321               54.1%     55%            382      56.5%
Council area residents
applied
Number of BMEs applied           39                6.6%      N/A            54       8.0%

Number of Females                    8             1.3%      N/A            15       2.2%
applied
Number of BME/Female             47                7.9%      10%            69       10.2%
applied
Number of NRAs applied           100               16.9%     25%            162      24.0%

Number of 25% Most Deprived      N/A                N/A      30%            210      31.1%
Lower Super Ouput Area
applied
(Source:OSB database)




On Site Bristol Draft SAR 2008           Page 13                      02/10/2012
Started in Training @ 16/09/2008 (data used at OFSTED inspection)
                             2007        2007       2008/9     2008/9               2008/9
                          Actual No. Actual %       Target    Actual No.           Actual %
Number started training          91            54.8%      N/A           80

Number of Bristol City           N/A            N/A       55%           41          51.3%
Council area residents
started training
Number of BMEs started           3             3.3%       N/A            4           5.0%
training
Number of Females                1             1.1%       N/A            3           3.8%
started training
Number of BME/Female             4             4.4%       10%            7           8.8%
started training
Number of NRAs started           17            18.7%      25%           16          20.0%
training
Number of 25% Most Deprived      N/A            N/A       30%           18          22.5%
Lower Super Ouput Area
started training
(Source: OSB database)
    On Site has been set challenging targets in reaching out to under
      represented groups in Bristol with satisfactory achievements seen this
      year in reaching towards them.
    A dedicated outreach worker works closely with schools and other
      organisations to increase awareness.
    On Site develops effective partnerships linked to regeneration projects in
      the city e.g. Sovereign Housing Association link, St Paul’s Unlimited


4.0 Quality of Provision

On Site provides a high quality service to apprentices and employers and
maintains good relationships paying close attention to the needs of both
groups.

On Site adds value through its pastoral care and support of the learner. On
Site is a good, trusted partner contributing to the economic well-being of local
people and local firms. City of Bristol College contracts On Site to support its
in-house ‘SMART’ apprenticeship programme.

On Site’s annual surveys (2008) of apprentices and employers show increasing
satisfaction amongst both groups. Good participation rates were evident in
both surveys.

On Site staff have also actively participated in internal audit and review
throughout the year. They have contributed directly to this self assessment via
a learner centred review exercise.

Apprentice and Employer survey overall ratings as follows:

Apprentices 96% overall satisfaction (Good)
Employers 91% overall satisfaction (Good)


On Site Bristol Draft SAR 2008       Page 14                       02/10/2012
   Apprentice Survey Trends 2006 – 8

                                                         Category Variations 2006-2008


              100

               90

               80

               70

               60
 Percentage




                                                                                                                                              2006
               50                                                                                                                             2007
                                                                                                                                              2008
               40

               30

               20

               10

                0
                    Information       Health & Safety       Resources             Training         Support Received Overall Satisfaction
                                                                                 Programme
                                                                         Category


   Employer Survey Trends 2006 - 8

                                                         Category Variation 2006-2008


              100

              90

              80

              70

              60
Percentage




                                                                                                                                           2006
              50                                                                                                                           2007
                                                                                                                                           2008
              40

              30

              20

              10

               0
                        Information            Apprenticeship Training         Apprentice Skills and         Overall Satisfaction
                                                    Programme                       Attitudes
                                                                    Category




   On Site Bristol Draft SAR 2008                        Page 15                                         02/10/2012
4.1 Key Strengths

         Support for learners and employers is excellent (Source: Employer &
          Learner Survey and OFSTED 2008)
         Teaching and learning provided by subcontractor (City of Bristol College)
          is good with robust internal quality controls
         Excellent promotion of safe learner
         Good promotion of equality of opportunity
         High standards of achievement have enabled ConstructionSkills to
          confer upon On Site ‘Approved Training Provider’ status.

4.2 Areas for Improvement

         Continuing development of partnership with subcontractor (City of Bristol
          College)
         Self assessment/Quality Assurance process, significant improvements
          made since ALI re-inspection but further development required re use of
          data monitoring and analysis to inform quality improvement.

4.3       Teaching, training and learning:

Strengths:

         On Site progress reviews and day to day support are outstanding
          (Source: Apprentice & Employer surveys, OSB Internal quality
          monitoring, OFSTED 2008)
         Apprentices report a ‘Good’ 95% satisfaction rating of training
          programme (Source: Apprentice survey)
          99% of Apprentices report they have access to good training facilities
          (Source: Apprentice survey)
         Teaching and Learning provided by subcontractor (City of Bristol
          College) is good with robust internal quality controls (Source: OFSTED
          Feb 2006, OSB SLA checks of Teaching Observations)
         Plumbing assessments and support supplied by Wessex Plumbing
          Assessments assessed as excellent by City & Guilds. (Source: EV
          Report Sept 2008)

Areas for Improvement:

         On the job assessment processes via College sub contract need
          improvement in Plumbing and Electrical.
         Some apprentices report tools/equipment at College or Work are not up-
          to-date




On Site Bristol Draft SAR 2008        Page 16                         02/10/2012
Apprentice Survey results comparison
                             Category Variation Breakdown: Training Programme
                                                                        I know what I have to do to achieve my
                                                                        qualification
                100
                                                                        Progress reviews with OSB staff help
                                                                        me to know that I am doing the right
                95                                                      things and to plan what to do next
                                                                        At work I get the opportunity to use
                                                                        skills I develop at college
                90
   Percentage




                                                                        What the college tutors teach me is
                85
                                                                        useful to do my job

                                                                        My work is fairly assessed
                80



                75
                                                                        My training has enabled me to work
                                                                        better as part of a team

                70                                                      My training has helped me to
                      2006   2007             2008                      communicate better with others
                             Year




4.4 Meeting the needs and interests of learners

Strengths
    College teaching and training facilities are good (Source: Apprentice
      survey)
    Applicants are assessed effectively at all stages (Source: Staff
      feedback, Apprentice survey)
    On Site provides flexible programmes to support learners and employer
      needs (Source: Staff feedback, Apprentice & Employer feedback)
      e.g. On Site provides day release and full time (2 days per week,
      unfunded) options in year 1 to help learners develop key skills and
      confidence.
    Health & Safety monitoring processes are good
    97% employers report On Site effectively supports them in dealing with
      Apprentice skills and attitude.(Source: Employer survey 2008)
    All new trainees receive personal protective equipment paid for by On
      Site
    All new apprentices receive a basic toolkit paid for by On Site
    On Site provides for additional qualifications and training beyond the
      framework requirements in both plumbing and electrical.

Areas for Improvement
    14% apprentices report that they sometimes work in dangerous
      situations. (Source: Apprentice Survey)

On Site needs to develop its survey and conduct further research on this issue.
With construction being a high-risk industry it would be expected that
apprentices may feel they are in dangerous situations at times


On Site Bristol Draft SAR 2008      Page 17                               02/10/2012
Apprentice Survey results comparison

                                    Category Variation Breakdown: Resources




               95



               85
                                                                                     I have access to good training facilities
  Percentage




                                                                                     All the tools/equipment I need are
               75                                                                    provided for me at work
                                                                                     The college provides good, up-to-date
                                                                                     equipment
               65                                                                    The learning materials provided by the
                                                                                     college are useful to me


               55



               45
                     2006             2007                    2008
                                      Year




Employer Survey results comparison
                            Category Variation Breakdown: Apprentice Skills & Attitudes


               100


               95
                                                                                   Punctuality

               90
                                                                                   Attentiveness/concentration

               85                                                                  Ability to work on own iniviative
  Percentage




                                                                                   Specific job skills and occupational
               80
                                                                                   competence
                                                                                   Communication skills both verbal and
               75                                                                  written
                                                                                   IT skills and use of computer equipment
               70
                                                                                   Have we effectively supported you in
                                                                                   dealing with the above?
               65


               60
                     2006            2007                    2008
                                     Year




On Site Bristol Draft SAR 2008         Page 18                                    02/10/2012
4.5 Guiding and supporting learners

Strengths:

               Well planned, collaborative and effective recruitment process providing
                career guidance support to 400 local young people per annum.
               On Site supports the local September Guarantee process via a
                Connexions contract
               Good use of industry relevant approved assessment processes e.g.
                ConstructionSkills Skills Learning Exercise
               77% of Foundation Modern Apprenticeship completers progressed to
                Advanced Apprenticeships in 2008 (Source: OSB data).
               Excellent promotion of Safe Learner (Source: LSC Oct 2008)
               On Site closely monitors Apprentice health & safety, assessing pay
                against a clearly defined scale at each review.

Areas for Improvement:
    Results of initial assessment data from College not always timely
      (Source: Staff feedback exercise)
    ILPs identified in previous quality monitoring as needing to be more
      individual and utilised and developed more consistently during progress
      reviews. (Source: OSB Internal Audit)


Apprentice Survey results comparison
                                       Category Variation Breakdown: Support Received



               100




               95


                                                                                           Do you feel you have been given
  Percentage




               90                                                                          enough support by your employer?
                                                                                           Do you feel you have been given
                                                                                           enough support by your tutors?
                                                                                           Do you feel you have been given
               85                                                                          enough support by OSB?



               80




               75
                         2006                2007                    2008
                                             Year




On Site Bristol Draft SAR 2008              Page 19                                     02/10/2012
                                       Category Variation Breakdown: Information



               100



               95

                                                                                     Have you been given information about
                                                                                     H&S?
               90
                                                                                     Have you been given clear targets to
  Percentage




                                                                                     aim for?
                                                                                     Are OSB and COBC reports/action
               85                                                                    plans clear?
                                                                                     Have you been given information about
                                                                                     the qualifications you will get?
               80                                                                    Have you been given information on
                                                                                     equal opportunities

               75



               70
                     2006               2007                   2008
                                        Year




Employer Survey results comparison

                            Category Variation Breakdown: Apprenticeship Training Programme



               100



               95
                                                                                     Do the objectives and expected
                                                                                     outcomes of our training programme
                                                                                     meet the needs of your company?
               90
                                                                                     Does the content of our training
  Percentage




                                                                                     programmes meet the requirements of
                                                                                     your company?
               85                                                                    Do you think your apprentice receives
                                                                                     appropriate support during the
                                                                                     programme?
               80                                                                    Are OSB's training co-ordinators' skill
                                                                                     and level of knowledge appropriate for
                                                                                     training?
               75



               70
                     2006                2007                   2008
                                         Year




On Site Bristol Draft SAR 2008            Page 20                                  02/10/2012
4.6 Every Child Matters

On Site assesses itself against the tenets of ECM as follows:

   1. Being healthy                   Good
          Excellent promotion of safe learner
          Good promotion of equal opportunities
          Good apprentice feedback re safety awareness
          Consistent reviews covering progress, health, safety and welfare

   2. Staying safe                    Good
          Excellent promotion of safe learner
          On Site provides PPE to all learners
          Well-managed Employer vetting procedures
          Good apprentice feedback re safety awareness

   3. Enjoying and achieving         Good
          Good achievement rates
          Good monitoring of attendance
          Flexible programmes to accommodate learner needs
          Good progression rates to Advanced Apprenticeships
          Good retention rates

   4. Making a positive contribution Good
         Good achievement rates
         Good distance travelled scores
         Good support for employers in developing apprentice skills

   5. Achieving economic well-being Good
          Monitor apprentice pay rates
          Good progression to Advanced Apprenticeships creating a highly
            skilled workforce
          Good relations with employers
          Provision of CSCS card


5. Leadership and Management

On Site Bristol has a clear purpose and mission, which are well articulated and
understood by staff. This was identified as strength at previous inspections and
has been maintained and developed since then. The partnership management
board, comprising key stakeholders, continues to meet regularly to set direction
and to agree priorities. Regular board meetings are used to review progress
against objectives. Communications between the partnership board and On
Site Bristol staff are good and staff work collaboratively together to achieve
objectives.

Working relationships with employers are good and working relationships
between On-Site Bristol staff and sub-contractors staff are also good.

On Site Bristol’s ‘Frame Up’ system is used to collect and track information
about learner achievement. We continue to develop its use to improve target

On Site Bristol Draft SAR 2008     Page 21                         02/10/2012
setting and monitor progress, however, it remains a primary tool for ensuring
timely reviews.
On Site has dedicated resources to training and developing staff. Project
officer caseloads were altered to enable trader specialisation and staff have the
opportunity to take up a range of training opportunities.

As a result of these changes On Site has seen a 27-point increase to 97% in
the satisfaction rating of employers confirming staff have appropriate skills and
knowledge.

Quote from a local Senior Business Executive: ‘a sincere thank you. I believe
that this is a real public / private partnership that so many aspire to but, in
this instance is helping a small number of boys from South Bristol
achieve so much’


5.1 Strengths

         On Site has a clear strategic direction
         Financial controls are good. (Source: LSC PF Audit Sept 2008)
         Good promotion of equality of opportunity
         On Site’s promotion of health, safety & welfare are good (Source: LSC
          Audit Oct 2008)
         On Site is a trusted and open partner consistently adding value for
          partners (Source: OFSTED 2008)
         Staff training and development is good
         Effective internal control and information systems
         Quality monitoring processes are well established and have led to
          continuous improvement (Source: OFSTED 2008)

5.2       Areas for Improvement

         Continuing development of partnership with subcontractor (City of Bristol
          College)
         External website and other marketing materials need updating (Source:
          Staff Feedback)
         Self assessment process, significant improvements made since ALI re-
          inspection but further development required re better use of data
          monitoring and analysis to inform quality improvement.


5.3 Quality assurance

Operational quality assurance processes are robust with regular and consistent
monitoring aimed at learner progress/review and health, safety and welfare.

Internal quality monitoring procedures are well established and On Site has
maintained and developed its Quality Schedule devised post 2006 independent
assessment.
Internal Audit results show good progress and On Site provided training in May
2008 to provide impetus for further improvement.




On Site Bristol Draft SAR 2008        Page 22                         02/10/2012
On Site Bristol Progress Review Checklist Audit outcomes:
Progress Review              May-08                            Aug-08
Performance Indicator Key   Overall Score   Average Score   Overall Score   Average Score
  Review completed
1 on planned date                  61             2.38             21             1.2

     Actions set are
2 completed                        90             1.75             29             1.6

     Overall progress
3                                  79             1.75             21             1.2


     On/off-job training
4                                  83             1.13             19             1.1

     Additional support
5                                 136             3.50             37             2.1

     Learner Welfare
6                                  96             3.50             22             1.2

     Health & Safety
7                                  52             2.88             24             1.3

  Equal
8 Opportunities                    72             1.75             22             1.2

     Future actions
9                                  82             1.13             18             1.0


   Employer
10 involvement                    123             3.50             32             1.8

   Document
11 completion                      90             3.50             22             1.2

     Signatures & dates
12                                 54             2.88             21             1.2

                            Number of                       Number of
                                                   49                             18
                            Reviews                         Reviews
                            Average Grade         2.47      Average Grade        1.33




On Site Bristol Draft SAR 2008      Page 23                         02/10/2012
On Site Bristol Health & Safety & Equal Opps Checklist Audit outcomes:

        Health & Safety                      May-08                           Aug-08
Performance Indicator Key      Overall Score      Average Score Overall Score     Average Score
         Employer, Provider
    1    and Completion               19              2.38             11               1.1
         information Details
         H&S Policy,
    2    Risk Assessments             14              1.75             11               1.1
         and Accidents
         Supervision,
    3    Machinery                    14              1.75             16               1.6
         Fire and PPE
         Working environment
    4    Premises &                    9              1.13             10               1.0
         Insurance
         Equal Opportunities
    5                                 28              3.50             20               2.0

         Action Plan
    6                                 28              3.50             14               1.4

         Risk Banding,
    7    Declaration &                23              2.88             11               1.1
         Standard 10
                               Number of Reviews       8       Number of Reviews        10

                               Average Grade          2.41     Average Grade           1.33


On Site is in the process of introducing a range of new measures to provide
better data capture for evaluation and analysis these changes have yet to
become fully operative. These include a new progress monitoring system
(RAG), exit questionnaires for all leavers and completers and evaluation forms
for learner inductions.

The in house Frame Up system is now functioning well and provides
appropriate monitoring data.

Sub-contract arrangements with City of Bristol College are now formalised and
supported by a comprehensive Service Level Agreement which is regularly
reviewed at management level. Feeding into these meetings On Site also
conducts formal operational meetings with our dedicated Co-ordinator and
individual programme co-ordinators. This systematic monitoring of the quality
of sub-contracted provision has addressed a number of areas for improvement
previously identified e.g co-ordination of on the job assessments, absence
reporting. The College is represented at Vice Principal level on On Site’s
partnership board.

Dialogue between On Site Bristol and college staff is good. On Site staff visit
College regularly and have developed effective working relationships with their
college colleagues. Improved communications have led to better sharing of
information about learners.


On Site Bristol Draft SAR 2008       Page 24                           02/10/2012
College/On Site assessment processes in electrical and plumbing need further
improvement to assist in the achievement of better timely success rates. On
Site has developed our preferred model based upon the support package
provided jointly with Wessex Plumbing Assessments – this was assessed by
City & Guilds EV as excellent.

On Site received the top rating of ‘Satisfactory’ from LSCs PFA audit team on
both measures (Financial Risk & Internal Controls) at September 2008 audit.
The result included full claim compliance i.e. no identified funding errors.

On Site’s 2008 Quality Plan produced January 2008 has progressed well so far
with all planned improvements either complete or fully implemented but affects
not evaluated. However, this assessment has identified the need to develop
the use and analysis of monitoring information as a key improvement activity for
the future. Revised Quality and Development Plans will be presented to On
Site’s Partnership Board for approval at this year’s AGM in December 2008.

Support for employers as a result of the actions implemented have improved
satisfaction ratings overall (Source: Employers survey).

Employers report greater levels of satisfaction within all areas of On Site’s
provision but they are concerned re the skills and attitude of apprentices. On
Site supports employers effectively in dealing with apprentice needs.


Employer survey results comparison


                             Category Variation Breakdown: Information from OSB



               100                                                            Is the information we provide regarding
                                                                              the apprenticeship programme clear and
                                                                              useful?
               95
                                                                              Do you understand the qualification
                                                                              framework your apprentice is taking?
               90

                                                                              Are OSB and COBC reports/action plans
  Percentage




               85                                                             clear?


               80                                                             Do the reports/action plans help you
                                                                              understand and assist with the
                                                                              apprenticeship programme that your
               75                                                             apprentice is learning at college?
                                                                              Are you satisfied with the amount of
                                                                              information you receive about the college
               70                                                             course and what is being delivered?

                                                                              Do the progress reviews by OSB tell you
               65                                                             enough about your apprentice's progress
                     2006          2007                  2008                 and learning?
                                   Year




On Site Bristol Draft SAR 2008      Page 25                                 02/10/2012
5.4    Equality of Opportunity

The promotion of equality is good. Bristol City Council’s equal opportunities
policy still applies to all On Site activities. In addition, with the assistance of the
council’s human resources department, On-Site Bristol has produced a booklet
written in plain language which is issued to all apprentices. The booklet briefly
but effectively outlines the importance of equal opportunities and each of the
relevant legislative acts. It outlines reporting and disciplinary procedures and
explains how equality will be included in progress reviews.

On Site Bristol’s staff underpin this information using a variety of scripted
questions to check understanding of 10 equal opportunities topics. Learners
are told which area will be discussed at their next review meeting and are
encouraged to prepare for the discussion by reading the booklet. Project
officers have set questions to initiate the discussion on the chosen topic area
with suggested answers. They record the results of the discussion on the
review proforma. The learners’ induction includes equality and diversity issues
in appropriate detail. Brief references are also made to equality of opportunity in
the organisation’s single page charter. Learners have a good understanding of
equality and diversity issues.

In conjunction with its partner organisations, On Site Bristol has produced and
distributed posters and information brochures which are aimed at learners and
employers. We promote the involvement of under-represented groups in the
construction industry. We have taken action to attract more women and
learners from black and minority ethnic groups, and from residents of Bristol’s
Neighbourhood Renewal Areas, by offering a series of workshops via
community organisations/complementary projects, specifically aimed at these
groups. Other workshops have been held in schools and community venues in
areas of high deprivation in the city. We make good use of successful workers
in the construction industry from minority ethnic groups as role models at the
workshops.

On Site Bristol has a comprehensive operational plan for equality of
opportunity. This details our relationship with schools in the city and our
commitment to updating related policies, target setting for recruitment, the use
of diversity-related marketing tools and a coherent marketing and educational
plan. It also covers the use of the new database to monitor applicants from first
contact to completion of framework or withdrawal, positive actions to minimise
the withdrawal of women and minority ethnic applicants, working with partners
to develop employer understanding of diversity, the production of an annual
operational plan for diversity related activities and progress towards agreed
targets. Barney Willis, Team Leader has taken on the role of champion for
diversity related issues




On Site Bristol Draft SAR 2008        Page 26                            02/10/2012
5.5 Health & Safety

Health & Safety Management

On Site Bristol adopts Bristol City Council’s Health & Safety policy and
procedures, and is monitored and supported by the Council’s Corporate Safety
Section. In addition On Site has introduced a local health and safety policy
statement that better reflects the needs of learners and employers. This
statement includes the Safe Learner Concept and how our responsibilities are
discharged.

On Site Bristol strives to provide a safe and healthy environment for all our
learners. An LSC Health, Safety and Welfare seeking assurance visit in
September 2007 confirmed a performance rating of satisfactory/improving. All
the recommendations of the report have been implemented indicating
performance will be good at review October 2008.

Effective practice identified by LSC:

      Clear progress made towards agreed action plans.
      H&S Policy; procedures and guidance have been incorporated into one
       central resource.
      Development of a H&S section on the organisation’s intranet.
      Good staff development.
      Excellent promotion of the safe learner concept with a variety of
       innovative training and evaluation resources utilised.
      Well-managed workplace vetting, fully satisfying LSC HASPS, with good
       use of learner reviews as a learning and monitoring exercise.

Safe Learner

      On Site provide an extensive training agreement clarifying explicitly the
       individual responsibilities of learners, employers and training provider.
       This underpins the safe learner concept.
      Excellent promotion of Safe Learner (Source: LSC)
      All apprentices receive On Site, work and College inductions.
      High level of apprentice awareness of health & safety requirements in
       the workplace (Source: Apprentice survey 2008)
      Apprentice knowledge is underpinned consistently at progress review
      Employers knowledge and supportiveness is also monitored at review

Area for Improvement
    14% apprentices report that they sometimes work in dangerous
       situations. (Source: Apprentice Survey)

On Site needs to develop its survey and conduct further research on this issue.
With construction being a high-risk industry it would be expected that
apprentices may feel they are in dangerous situations at times. We will conduct
a further review of this area and refine survey questions accordingly.




On Site Bristol Draft SAR 2008      Page 27                         02/10/2012
Safe healthy & supportive environment

               Well-managed workplace vetting, fully satisfying LSC HASPS, with good
                use of learner reviews as a learning and monitoring exercise.
               Staff have appropriate knowledge and are trained to a high standard (All
                - Ento D Unit & 1 NEBOSH Certificated)
               All On Site peripatetic staff hold CSCS accreditation
               On Site’s Equal Opportunities booklet and procedures underpin
                apprentice knowledge
               On Site provides all learners with personal protective equipment before
                they commence study

Area for Improvement
    Internal audit at April 2008 shows satisfactory assessment of vetting
       forms sampled – current aim, therefore to improve to an overall good
       grading. (Source: OSB data)


Apprentice Survey results comparison

                                        Category Variation Breakdown: Health & Safety



               100


               95

                                                                                        How often does your tutor at college tell
               90                                                                       you about the impoprtance of H&S?
                                                                                        How often does your employer tell you
  Percentage




                                                                                        about the importance of H&S?
               85
                                                                                        Do you follow the safety guidelines
                                                                                        when you are at work?
               80                                                                       Do other people at work follow the
                                                                                        safety guidelines?
                                                                                        I am never asked to work in dangerous
               75                                                                       situations?


               70


               65
                         2006              2007                   2008
                                           Year




On Site Bristol Draft SAR 2008              Page 28                                     02/10/2012
         6    Quality Improvement Plan




On Site Bristol Draft SAR 2008   Page 29   02/10/2012

								
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