"HR Support Officer 2006"
Disclaimer: I understand that if I want a policy that reflects the latest legislation and is appropriate to my organisation, I will seek specialist legal advice. Policies, job descriptions and person specifications are intended for guidance only and do not act as a substitute for professional advice. I understand that if my organisation decides to rely on a document obtained from the NCVO's HRBank, it does so at its own risk. XXX JOB DESCRIPTION Job Title: HR SUPPORT OFFICER Salary: To be determined Hours of Work: 35 hours a week. Some evening and weekend work may be necessary to carry out the duties of this post. Responsible to: Procurement Services Manager Responsible for: NA Job Purpose: A. To provide a professional operational HR advice service to voluntary and community organisations in XXX that is timely, flexible and focused to the needs of the sector. B. To contribute towards the delivery of an overall XXX wide legal and HR project which will provide specialist technical support in these areas for the voluntary and community sector across the sub region. Main Duties and Responsibilities: 1. To establish and provide, in liaison with the other Boroughs, a HR telephone advice service to voluntary and community organisations within XXX. 2. To ensure all advice is thoroughly researched and current reflecting, where possible, HR best practice. 3. To offer timely, effective advice and guidance to voluntary and community organisations on the full range of HR issues, in particular HR policies, procedures and guidelines. 4. To assist and support the sector in the development of job evaluation programmes 5. To identify common HR issues within the sector that may require review and contribute to policy development as required. 6. To identify, and in liaison with the Voluntary Training Links project, secure training for the sector on HR management issues. In some instances this may include the direct provision of training. 7. To publicise and raise awareness of the service within the Borough and to work alongside colleagues across XXX to ensure a common branding and publicity of the service. 8. To collate and advise on information arising from the research of relevant employment Final Version – 17. 3. 06 and case law that will ensure the sector is aware of developing statutory requirements. 9. To develop common quality standards for the service alongside colleagues in other districts as part of the sub-regional approach to raise the standard of services. 10. To work with colleagues in other districts to develop a sub-regional service which maximises expertise, shares experience and disseminates learning and good practice through clear referral procedures, joint working, learning opportunities and training events. 11. To develop and maintain HR information systems and records, which can demonstrate achievement against targets and produce information and reports as required, to contribute to the overall performance management of the project. 12. To identify potential sources of income generation, including identifying and charging of services and contribute to the income generation needs of the project. 13. To identify and undertake continual personal and professional development including contributing to the development of others. 14. To undertake any roles or tasks that are consistent with the level of the post and fall within the scope of the role thereby ensuring that the overall business and operational priorities of the project are delivered in a timely and effective manner. Whilst every effort has been made to outline all the main duties and responsibilities of the post, a document such as this does not permit every item to be specified in detail. Also the post holder may, from time to time, be asked to undertake other reasonable duties commensurate with the grading of the post. In addition to undertaking the duties as outlined above, the post holder will be expected to fully adhere to the following: 1. Equality Act in accordance with the organisation’s Equality Policy, which is designed to prevent discrimination of any kind, and ensure equality of opportunity is a key principle that is continually embraced. 2. Operational Ensure that all duties are carried out in line with the organisation’s health and safety, operational, performance management, personnel, data protection, and financial regulations policies and procedures. 3. Corporate Image Adopt a professional image at all times. 4. Confidentiality Maintain absolute confidentiality with regard to the organisation’s information and procedures. Final Version – 17. 3. 06 XXX PERSON SPECIFICATION Job Title: HR SUPPORT OFFICER Method of Personal Skills/Characteristics Essential Desirable Assessment 1. Experience a) Experience working in an operational role within a human AF/I/R resources environment. b) Experience of advising managers/ staff on recruitment, the interpretation and application of HR policies and procedures, AF/I/R employment law, terms and conditions of service, job evaluation systems AF/I/R c) Experience of developing and providing training courses d) Previous experience of working within the voluntary and AF/I/R community sector e) Experience in the use of HR information systems to produce AF/I/R workforce information and reports f) Ability to work across organisational boundaries and develop AF/I/R relationships with internal and external stakeholders 2. Qualifications & Training a) CIPD Qualified or working towards a formal qualification in AF/C CIPD b) Experience in a related post and able to demonstrate AF/I/R competence to undertake the duties required. c) Relevant degree or equivalent professional qualification AF/C d) Ability to demonstrate continuous improvement and self- development. AF/I/R 3. Special Skills/Knowledge a) Good working knowledge of employment and equality AF/I/R legislation b) Ability to successfully develop and manage projects. AF/I/R c) Ability to work successfully as part of a team. AF/I/R d) Ability to manage a complex workload and work flexibly in a AF/I/R team setting. Final Version – 17. 3. 06 e) Ability to work with a diverse range of people and groups from different backgrounds. AF/I/R f) Highly organised and able to work accurately and methodically and meet demanding expectations and AF/I/R timescales. g) Good report writing and presentation skills AF/I/R 4. Personal Qualities a) Ability to organise, plan and prioritise on own initiative, AF/I/R including when under pressure and meeting deadlines. b) High level of written and oral communication skills. AF/I/R c) High level of interpersonal skills. AF/I/R d) Ability to work as part of a team or on own initiative. AF/I/R e) Knowledge of and commitment to equal opportunities. AF/I/R 5. Personal Circumstance a) Willingness to work flexible hours when required to meet I work demands. b) Occasional attendance at meetings outside normal working I hours. 6. Physical Requirements a) Ability to travel to various locations during the course of I employment as required. Key: AF = Application form. I = Interview. R = Reference. T = Test. C = Certificate Final Version – 17. 3. 06