mitch baron sales management

							Mitch Baron
New Milford, NJ ● 516-398-9393 ● msbaron28@gmail.com

Summary
    Sales and management professional with experience in inside / outside sales, service, credit management and
     manufacturing / production.
    Industry experience includes: Retail, Music/Instruments, Apparel, Business Machines, Manufacturing, & Production.
    Proven ability to promote positive customer relations, satisfaction, and retention—creative problem-solver willing to
     go the extra mile to assure quality customer service—high prospecting, referral, and retention rates.
    Solid track record of high sales closures and extremely high customer satisfaction rates.
    Strong communication, interpersonal, and organizational skills—self-motivated, focused, and results driven.
    Promotes and restores customer relationships by bringing a high level of organization and preparation to the sales
     process.
     Key skills include:
       Retail / Wholesale                  Product Knowledge                Invoicing – Billing
       In-Store Events & Promotions        Visual / Floor Displays          Credit & Collections
       Vendor Relations                    Proposals, Bids, RFPs            Shipping & Receiving


Experience
    Managed and trained teams of 15± employees; provided guidance and support to new sales representatives.
    Successfully established and maintained strong working relationships with customers and clients, and conducted
     post-sale follow-ups, resulting in repeat business and referrals.
    Researched and resolved customer problems regarding sales, service and supplies.
    Consistently exceeded sales quotas, attaining broader profit margins.
    Recognized for providing exceptional customer service under normal conditions and in emergencies.
    Recovered 95% of delinquent accounts through Civil Court.
    Reviewed credit applications, ran credit checks and issued approvals.

Employment History
 Department Manager - Sales Assoc               The Guitar Center – FL, CA, NJ locations                      2006– 2010
                                                                                                              2000– 2002

 Sales Manager                                  Victor’s House of Music – Paramus, NJ                         2002– 2005

 Asst Credit Manager                            Candle Business Systems – Bohemia, NY                         1995– 2000

 Inventory Manager                              Dunkis Swimwear – New York, NY                                1990– 1994

Technical Skills
 Microsoft Office Suite (MS Word, Excel)                                                     Point-of-Sale Systems (POS)

Education
 Queens College / Five Towns College, NY

Volunteer Activities
 Guitar Technician for Hospital Cancer Benefits
 Developed and implemented instrument donation program for underprivileged children.