the effect of poor office environment on the motivation of workers in an organisation
Document Sample


TABLE OF CONTENT
COVER PAGE
TITLE PAGE
APPROVAL PAGE
DEDICATION
ACKNOWLEDGEMENT
ABSTRACT
TABLE OF CONTENTS
CHAPTER ONE:
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
1.2 STATEMENT OF THE PROBLEM
1.3 PURPOSE OF THE STUDY
1.4 SCOPE OF THE STUDY
1.5 RESEARCH QUESTIONS
1.6 RESEARCH HYPOTHESIS
1.7 SIGNIFICANCE OF THE STUDY
1.8 LIMITATION OF THE STUDY
1.9 DEFINITION OF TERMS
REFERENCES
CHAPTER TWO:
LITERATURE REVIEW
2.1 POOR OFFICE ENVIRONMENT AND IT’S EFFECT ON THE
WORKERS MOTIVATIONS
2.1.1 LIGHTING
2.1.2 VENTILATION
2.1.3 REST ROOM
2.1.4 DECORATION
2.1.5 SAFETY IN THE OFFICE
2.2 THE EFFECTS OF NEGATIVE ATTITUDE OF MANAGEMENT
TOWARDS WORKERS
WELFARE AND IMPACT IT HAS ON THEIR MORALE
2.3 THE OFFICE ENVIRONMENT AND THE WORKERS LEVEL OF
DISPUT
2.4 SALARY STRUCTURE AND INCENTIVES AND THEIR EFFECTS
ON WORKERS MOTIVATION
CHAPTER THREE:
RESEARCH DESIGN AND METHODOLOGY
3.1 RESEARCH DESIGN
3.2 AREA OF THE STUDY
3.3 POPULATION OF THE STUDY
3.4 SAMPLE AND SAMPLING PROCEDURE/TECHNIQUES
3.5 INSTRUMENT FOR DATA COLLECTION
3.6 VALIDATION OF THE INSTRUMENT
3.7 RELIABILITY OF THE STUDY
3.8 METHOD OF DATA COLLECTION
3.9 METHOD OF DATA ANALYSIS
REFERENCES
CHAPTER FOUR:
DATA PRESENTATION AND ANALYSIS
4.1 PRESENTATION AND ANALYSIS OF DATA
4.2 TEST OF HYPOTHESIS
4.3 SUMMARY OF RESULT
CHAPTER FIVE:
DISCUSSION, RECOMMENDATION, CONCLUSION
5.1 DISCUSSION OF RESULT/FINDING
5.2 CONCLUSION
5.3 IMPLICATION OF THE RESEARCH FINDING
5.4 RECOMMENDATION FOR FURTHER
RESEARCH
REFERENCE
BIBLIOGRAPHY
APPENDIX
QUESTIONNAIRES
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The efficiency of office employees is directly or indirectly affected by the
conditions under which they are required to do their work which affect the
performances of workers and the achievement of organizational objectives for
this purpose, this study will focus it’s attention on the effects of poor office
environment on the motivation of workers in an organisaiton.
According to Oxford Advance Learner Dictionary, “Are office is a room, set of
rooms or building where people work usually sitting at desk”.
Egbe T.E. and Rita Ejiofor (1987: P.255) defined Office as a place where
clerical activities take place” to put it succinctly, the office is a service
delivery unit of an organisaiton, such services may include clerical
secretarial, accounting and research duties. These are vital services that
complement or facilitate the work of the executives in an organisation.
Office reflects the company’s wealth, it’s value and it’s attitudes, for
visitors and workers it is the company’s handful image and it provides
the stage on which the more static element of the company perform for
their customers, staff and community. Above all, office is designed to
stimulate environments that encourage creativity.
Therefore, one cannot define an office without the knowledge of it’s
environment. Are office environment is a business community where
socio-economic or business activities are performed with a view to
achieve organizational goals. It should be known that every business
system lies within are environment in enhancing work motivation and
job satisfaction is necessary in every organization. Consequently
management should look into work motivation and conducive
environment as antidote for enhancing productively and influences the
amount of work interest and happiness of workers.
The office environment are consists of office building, furniture and layout,
lighting, air condition, ventilation, colour conditioning or decoration,
sound condition physical conditioning in which workers operate under a
safety measures and so on.
1.2 STATEMENT OF THE PROBLEM
It is the fact that human beings are one important resource available to the
organisation and prove to pressure and influences such as noise, poor lighting
and unsuitable work tools as this always creates discomfort in the work place
and tend to urge the employees to seek more suitable conditions outside the
workstation. These conditions, which are harmful to their health and moral,
results in physical and mental fatigue in other words, it result to inefficiency.
The general working environment of most Nigeria office with particular
references to Enugu North Local Government are subjected to utter neglects.
1. The office environment looks very use stimulating to the eyes.
2. The workers or employees have a negative attitude towards their jobs
that is inadequate responsibility, high rate of absenteeism and
discipline.
3. Also, the flow of communication between workers and management
is inadequate.
4. Workers welfare is not taken care of or payment is nothing to write
home about comparing it with economic condition of the country.
Looking at these problems, one will quickly notice that workers rate of
production and organizational hazards that might cause injury or death
of workers deriders on environment factors. It is the environment that
will greatly motivate the workers to increase their productivity.
1.3 PURPOSE OF THE STUDY
1. To find the effect of office environment in the productivity of workers
2. To determine the effect of salary structure on the performance of
workers
3. To find the effect of inadequate office furniture and fitting, modern
machines in the performance of workers of Enugu North Local
Government Area of Enugu State.
1.4 SCOPE OF THE STUDY
1. To identify the impact of depressing of office environment on the
motivation of workers.
2. To find out the indifference attitude and it’s impact on the motivation of
workers,
3. To know if the structure has an impact on workers performance and
motivation.
1.5 RESEARCH HYPOTHESIS
A. Ho: The salary structure does not affect workers motivation and
productivity.
H1: The salary structure affects workers motivation and
productivity
B. Ho: Poor office environment does not affect workers level of output
H1: Poor office environment affect workers level of output
C. Ho: Indifferent attitude to workers welfare by the management have
negative impact on the motivation of workers.
H1: Indifferent attitude to workers welfare by the management have
inversely related impact on the motivation of workers.
1.6 SIGNIFICANCE OF THE STUDY
The significance of this study is to:
1. Highlight the effect of a poor working environment on the motivation of
workers with a view of identifying specific area of deficiency’s to be
modified in order to meet the requirement of the modern day office.
2. To provide workers with facilities to enable them to work towards the
achievement of organizational goal.
3. The study will also help to improve workers morale and their condition
of services.
1.7 LIMITATION OF THE STUDY
Due to the relatively short-time allowed for this research work based on the
distance from Enugu to Enugu North and the tight academic programme,
in the course of the study, the researcher rail into shortage of money and
this prevented me not have all I really required and the organizational
policy in Enugu local government prevented my knowledge of certain
facts from the organization. There was shortage of questionnaires
collected as not all the respondents’ return theirs.
DELIMITATION OF THE STUDY
This research work was delimited only to the effects of poor office
environment on the motivation of workers in an organization in Enugu
North Local Government Area of Enugu State. In this all the staff of the
organization is used ad the population of the study.
1.8 DEFINITION OF TERMS
1. Motivation: This means an incentive, which encourages workers to be
more devoted to their job.
2. Moral: This means the moral conditions of workers regarding
discipline and confidence.
3. Job Satisfaction: This refers to the pleasurable emotional by the state
which as a result of the appraisal of one’s job.
4. Welfare Benefits: Satisfactory state of motivation and maintaining
workers by guiding them, allowance that will keep them in good health
condition.
5. Incentives: These are wages & salaries.
6. Performance: This refers to the execution of carrying out notable
work.
7. Impact: These are wages and salaries objects where studying against
another.
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