UAE Exchange Celebrates Customer Service Week

Document Sample
UAE Exchange Celebrates Customer Service Week Powered By Docstoc
					UAE Exchange celebrates Customer Service Week

UAE Exchange, in alignment with International Customer Service Week (30 th September to 4th
October, 2012), celebrates its customers with special events and offers, reinforcing its commitment to
offer its customers unparalleled experience.

‘Customer is the King!’ goes the saying. UAE Exchange, the leading global remittance and foreign
exchange brand, treats each of its over 3.5 million customers, worldwide, in this royal fashion. It is this
culture of keeping customers at the top of the pyramid of priorities, which makes UAE Exchange click.
The remittance brand, in line with the International Customer Service Week (30th Sept. to 4th Oct. 2012),
has lined up various exciting events, customer reward programmes and more, across its operations in
multiple countries.

In the UAE, the flagship market of UAE Exchange, every customer is pampered, resulting in incessant
celebrations across the 122-branch network spread out in the country. These celebrations, with special
events, offers and more, shine brighter during this special week. In line with the vision of the regulatory
authorities for the occasion, UAE Exchange reinforces its commitment to offer world class customer
service, while thanking and rewarding customers for their loyalty and trust.

The strong culture of customer service is imbibed by each of the team members, right across the
organisation. Every product, service or process is engineered towards enhancing customer experience. So
no matter which branch the customers walk in to, in any part of the world, they will get the same attention
and quality of service. Pro-active thinking for the customers has enabled the global money transferrer to
offer a wide range of services to address multiple financial requirements, under a single roof. Customers
can avail money transfer, currency exchange, payment solutions and more at the same branch, thus making
UAE Exchange a true financial supermarket.

The same culture of customer service reflects in every aspect of UAE Exchange. The trusted remittance
partner that contributes over 6% to the global remittance volume takes great care of the compliance
aspects, securing every process and making every transaction safer for the customers. Latest in technology
is adopted to improve the processes, reduce turnaround time and enhance the customer convenience.
Promotions are devised to bring more delight to customers with high-value prizes, thus being instrumental
in realising their long-standing aspirations.

Surpassing customer expectations is an old habit of UAE Exchange, which has won the brand many
accolades from various quarters. This culture of uncompromised customer service, nurtured by UAE
Exchange, globally, ensures delight to its over 3.5 million customers. The largest global network, of over
630 branches in 30 countries, is dedicated in the service of the king called customer, whose smile of
satisfaction is what UAE Exchange always yearns for.

About UAE Exchange

UAE Exchange is a leading global remittance and foreign exchange brand, based in UAE, with over 630 direct
offices in 30 countries across five continents. With correspondent banking relationship with more than 150 global
banks, and associations with leading global brands, UAE Exchange provides unmatched service to over 3.5 million
customers, worldwide. In UAE, the brand has a leading presence with a network of over 122 branches covering all
the Emirates. For more information visit, www.uaeexchange.com / http://blog.uaeexchange.com, and to participate
in this exciting contest, join us on Facebook, www.facebook.com/uaeexchange


                                                   Page 1 of 3
Contact Details:

UAE Exchange
Lahcen ATERTA
Manager Media Relations
Al Saigh Building, Hamdan Street,
PO Box 170, Abu Dhabi, UAE
Telephone: +971-2-4945480
aterta.lahcen@uaeexchange.com




                                    Page 2 of 3
Page 3 of 3

				
DOCUMENT INFO
Shared By:
Categories:
Stats:
views:4
posted:10/2/2012
language:English
pages:3
Description: UAE Exchange, in alignment with International Customer Service Week (30th September to 4th October, 2012), celebrates its customers with special events and offers, reinforcing its commitment to offer its customers unparalleled experience.