Supervisory Reports by 1szbxl

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									                                 REPORTING POLICY
                                 FOR PROVIDERS OF
                       PERSONAL CARE, RESPITE AND HOMEMAKING

All providers of personal care, respite and homemaker services shall submit a
written report to the client’s SENIOR CHOICES Care consultant of the findings
following each supervisory visit, as required by each of the corresponding
Service Specifications.

                                                  PURPOSE

1. To monitor service provision

2. To insure communication of changing client needs.

3. To insure compliance with Conditions of Participation set forth by the Council for
Older Adults

                                               PROCEDURES

1. The provider will complete a client status report following each supervisory visit and
submit to the assigned Care Consultant within 7 days of the visit. The Provider may use
their own form, pre-approved by the Associate Director of Client Services.

2. In the event of an incident, the provider shall follow the Incident Reporting Policy.

3. A hard copy of the report shall be maintained in the client’s record with the Care
Consultant documenting receipt using the “Supervisory Report” case note type in the
“Q” system.

4. The Care Consultant will record any provider who fails to submit the Supervisory
Report, via the Provider Feedback Form (See attachment).

5. Consistent non-compliance shall be referred to the Provider Feedback Workgroup,
as per the Provider Relations Policy.




S:\WP\ACHOUSE\POLICY\2004-2005 Policies\Supervisory Reports.doc

								
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