Job Description PLE Consultant

							                                     Job Details

Job title:                     Policing and Law Enforcement Consultant

Responsible to:                Employer Relationship Manager

Location:                      Home based

Contract type:                 Permanent



                                 Job Description
Job purpose:

To support the Relationship Manager in business development and the delivery of
sector engagement plans; offering consultancy services, specialist advice and
solution development.

Key accountabilities:

1   Build and maintain effective working relationships with clients and stakeholders
    in accordance with priorities articulated in relevant engagement plans

2   Proactively establish and maintain effective working relationships with employers
    and stakeholders at all levels and develop the profile of Skills for Justice

3   Consult with clients to understand their HR and workforce development needs
    and identify areas for development, building on existing good practice

4   Advise clients on solutions appropriate to their needs and promote existing
    products and services, identifying opportunities to provide complementary
    solutions

5   Identify and develop new business opportunities to generate income and secure
    sustainable business

6   Manage and deliver consultancy projects based upon identified client needs

7   Identify trends in employer needs and related workforce development issues
    across the sector, and use these to inform solution development and the wider
    work of Skills for Justice

8   Research existing approaches to HR and workforce development in client
    organisations, and produce case studies to share good practice

9   Develop the profile of Skills for Justice with external stakeholders to create brand
    value

10 Promote the work of Skills for Justice internally through regular briefings



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                   Version      1    Issue date   20 July 2012
11 Maintain meaningful, accurate, up to date client information on the customer
   relationship management (CRM) system

12 Ensure that equality of opportunity and valuing diversity is integrated into all
   activity and products

13 Reflect Skills for Justice behaviours in ways of working both internally and
   externally




                                    Version control
                   Version      1    Issue date    20 July 2012
                              Person Specification
Typical, knowledge, skills and experience:

Essential

1   Strong consultancy skills and experience in determining client needs, priorities
    and required business improvement solutions

2   Knowledge and understanding of the policing and law enforcement sector

3   Excellent interpersonal skills with the ability to build and develop relationships
    with employers and other stakeholders both internally and externally

4   Strong influencing and negotiation skills with the ability to gain agreement and
    commitment from others

5   Proven track record of generating new business and meeting income targets

6   Strong communication, presentation and report writing skills with good attention
    to detail

7   Proven analytical skills, including the ability to identify, assess and prioritise
    trends from employer information

8   Strong initiative and organisational skills with the ability to deliver a diverse and
    demanding work programme to time, cost and quality

9   Competent IT user experienced in the use of Microsoft Office 2003 or above

10 Understanding and commitment to equality and valuing diversity

11 A flexible approach to tasks, travel, and hours of work

Desirable

12 Understanding and experience of HR, learning & development and skills issues
   and solutions

13 Existing network of contacts in the policing and law enforcement sector


                                  Our behaviours
       Put the needs of the employer first
       Be agile and make things happen
       Be proactive and take responsibility for getting things done
       Question to make sure you understand
       Build trusting relationships with employers, colleagues and others
       Be creative
       Share your expertise and knowledge with employers and colleagues




                                      Version control
                   Version        1    Issue date    20 July 2012