MONASH UNIVERSITY

							         World Journal of Management
      Volume 1 Number 1 September 2009 ISSN: 1836-070X

                                       CONTENTS

1.   Management Accounting Change Among Local and Foreign
     Manufacturing Firms in Malaysia: Che Ruhana Isa                          1

2.   Values and Cultures in Integrating Business A Comparison of Bulgaria,
     Finland and Japan: Vesa Routamaa, Tiina Hautala and Yukie Tsutzuki       13

3.   Customer-Focused Strategies And It Capabilities: Impacts On Service
     Quality In Malaysian Local Government: Jamaliah Said , Wee Shu Hui ,
     Dennis Taylor and Rohana Othman                                          23

4.   A Creative Drive: Student, University and Industrial Collaboration:
     Alun Epps                                                                39

5.   Antecedents of Organizational Commitments: An Effect of Perceived
     Organizational Justice: Zaini Jamaludin                                  49

6.   Can Benchmarking Through TQM Implementation Improve
     Performance? : Some Empirical Evidence :Arawati Agus and
     Za’faran Hassan                                                          62

7.   The Globalization of Arab World: Impacts on Consumers’ Level of
     Materialism and Vanity: Hélène Cherrier, Kaleel Rahman,
     Tarek Mady and Dennis Lee                                                82

8.   Spill-over Effects in Multi-sponsored Events: Theoretical Insights and
     Empirical Evidence: Robin D. Pentecost and Mark T. Spence                95

9.   A Socially Intelligent Approach to Global Remuneration:
     Linda MacGrain Herkenhoff                                                118

10. Service Brand Relationship Matrix: Brand Strategy for Services
    Sector: Kaleel Rahman and Charles S. Areni                                141




Published By: World Business Institute, Australia