Notes for completing the Role Profile by cx89mEO


									Job Title:                 Senior Site Manager
Business:                  Taylor Wimpey South Wales
Location:                  South Wales
Reports to:                Production Manager
Direct Reports:            Site Manager, Assistant Site Manager, Deputy Site Manager, Direct
Job Level:                 M3
Main Interfaces:           Production Director, Site Production Team, Production Manager,
                           Customer Service Team, Commercial & Technical Teams, Homes
                           Consultants, Customers, Sub-contractors
Date:                      May 2012

                                         Overall Purpose
To manage and continuously improve the delivery of development projects to achieve objectives,
     Awareness and commitment, supported by appropriate training, to prevent any accidents
     Raising levels of customers’ satisfaction and maintaining a high quality brand.
     Ensuring annual production targets are reached and smoothed throughout the year, thereby
       avoiding year-end pressures and quality issues.
     Ensuring Taylor Wimpey receive a cover note (CML) first time and raising the level of build
       quality above that of our competitors.
     Minimising all costs associated with the build process.
     Ensure that all KPI Targets are met.

                                          Key Activities
Health, Safety and Environment
    Contribute to the development of a H&S improvement plan.
    Ensure the use of fall protection and soft landing systems e.g. scaffolding, safety nets, and
    Completion of all H&S related paperwork.
    Keep the site tidy, store materials carefully and securely and segregate waste.
    Ensure Full compliance with the Taylor Wimpey Site HSE Manual at all times.

Customer Satisfaction
    Demonstrate a focus on customer satisfaction, their experience and the build quality.
    Actively work with the regional commercial team to get customer satisfaction right.
    To ensure that existing customers and potential new customers genuinely receive a quality
     service and product.

Site Programme
     Monitor progress against programme at least every week.
     Accurately report weekly construction stage movements against programme.
     Manage work steadily throughout the year.
     Ensure that there is no failure to manage the programme evenly as it will impact on
       programme, quality, cost control and customer satisfaction.
     Predict and identify problems and seek help and guidance from your Production Manager
       where necessary.
     To manage the site in accordance with company policies, specifications and guidelines.
     To build to the Company’s high standards regarding quality.
     To build in accordance with the key dates / construction programme, each dwelling being
       complete and ready for inspection of a minimum of 7 days prior to handover.
NHBC Combined Score
   To build in accordance with NHBC Regulations, Building Regulations, Health and Safety
     Regulations and Manufacturers Recommendations.


   Liaise on a daily basis with the sales executive regarding customer options and variations.
   Liaise with the sales executive, buying department and sub contractors regarding the supply
    and installation of customer choices.
   Co-ordinating with the sales executive the resolution of customer issues.

Cost Control
    Focus on minimising waste onto and away from site.
    Management of subcontractors to ensure brickwork is clean, damage is minimal, day works
      and remedial work is minimal and that work is completed without the incurrence of any
      unnecessary costs.
    Actively works with the commercial and technical team, subcontractors & suppliers.
    To seek ways to reduce costs further and build below valuation without negative impact on
      quality or programme.
    To control the costs effectively and build within budget constraints.

People Management
    To use best endeavours to train and develop All staff, management trainees, Hourly paid
      direct employees and company Apprentices.
    Efficient and professional management of subcontractors to produce quality homes within
      cost parameters.

       Proven track record of site management within the industry in particular a good
        understanding of construction build programmes.
       The ability to communicate effectively with regional team members together with and central
        commercial financial and technical teams.

       NVQ level 3 or 4
       First Aid
       CSCS accreditation

                                        Key Competencies

Teamwork [This means much more than working closely with others. It also means promoting our
shared values and getting the best out of our colleagues while participating fully in adding value to
the business]
Team Work: Acts as a role model in demonstrating very effective team working both within
immediate team and wider ‘TW’ team. Plays an effective role as a member of the TW Team

Communication [Effective communication is a two-way street. It involves being a good listener as
much as a good talker. It means asking questions to ensure full and proper understanding, and
being able to influence other people, by gaining their agreement for ideas and initiatives]
Sharing Information: Communicates with clarity and impact to all levels of employees relating
effectively to their needs.
Credibility and Trust: Generates trust by openness, two way communications style and
Presence and Influence: Projects presence at Team meetings – able to contribute with

Personal Drive [The ability to inspire others through one's own enthusiasm and commitment to the
job. Positive behaviour, setting challenging goals and standards for oneself and others; acting as a
role model]
Inspires by example: Self starting – pushes self to achieve stretching targets. Shows personal
commitment and enthusiasm
Resilience And Self Confidence: Self confident and energetic in pursuit of goals.. Resilient when
faced with setbacks/obstacles. Works harder in adversity

Customer Focus (Internal & External) [Working to understand customer needs, to meet and
exceed expectations, and to establish and maintain longer-term customer relationships]
Personal Commitment: Takes an active lead in promoting the importance of long-term
relationships with customers.
Right First Time: Has full commitment to customer satisfaction generating a right first time culture.
Process Focus: Proactive in ensuring structured customer management processes are

Business and commercial acumen [This means helping to maximise our profitability by
controlling costs; exploring new ways to improve efficiency; and taking the financial implications
and risks into account when making decisions]
External Effectiveness: Proactively focuses on changes required for the future of the business.
Recognises where resources/expertise outside the team can enable more effective delivery and
makes use of these
Decision Making: Demonstrates decisiveness within scope of role knowing when risk factors
require referral upwards.

Innovation [Consistently producing imaginative new ideas and solutions to problems; encouraging
the same in others; being prepared to experiment and being comfortable with managing risk]
Seeks And Applies New Ideas: Challenges the Status Quo – looks for and stimulates ideas and
suggestions for improvement. Willing to try out new ideas
Represents Wider TW Business: Acts as the representative of the full breadth of TW activities.

Integrity [Demonstrating consistently the professional virtues of honesty, fairness, sincerity and
trustworthiness; being committed to the highest standards of professional ethics]
Integrity and Respect: Treats all relationships with integrity and respect. Trustworthy and reliable
in dealings with colleagues. Respected by all employees

Leadership (if managing a team or has influence on another) [Shaping the vision; being a
credible, inspiring role model; having the ability to lead and manage diverse groups and adapt
one's style to suit situations and people; putting oneself on the line to deal with difficult problems]
Develops Employees and Delegates Effectively: Takes a conscious and consistent approach to
delegation and review. Develops capability in direct reports, coaching and mentoring where
needed to create a strong team

Strategic Vision N/A

If you wish to be considered for this role then please apply to Clare Beecham-Watkins, Production
Secretary ( by Thursday 7th June 2012.

Please advise your Line Manager if you are applying for this role.


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