Présentation PowerPoint - ZoneCours - HEC Montréal_1_ by fjzhangxiaoquan

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									ERP Simulation Game
53-713-07

Course 5

Pierre-Majorique Léger, Ph.D.
Associate professor
Director ERPsim Lab
HEC Montréal

pml@hec.ca
Practice games

    100%




     80%




     60%




     40%



                                                                                                      Capacity utilization
     20%                                                                                              Gross profit
                                                                                                      Net profit



     0%
           Team H 562   Team A 562   Team B 563   Team B 562   Team G 562   Team A 563   Team C 562



    -20%




    -40%




    -60%




                                                                                                                             2
Capacity utilization vs Net
profit
                                                        90%



                                                        80%



                                                        70%



                                                        60%
     Capacity utilization




                                                        50%


                                                                                                    Capacity utilization
                                                        40%
                                                                                                    Linéaire (Capacity utilization)



                                                        30%



                                                        20%



                                                        10%



                                                        0%
       -50%                 -40%   -30%   -20%   -10%         0%      10%   20%   30%   40%   50%

                                                         Net Profit




                                                                                                                                      3
Agenda

• Cash-Cash cycle
• Trends in Enterprise system




                                4
Full view of                                                                                                                             Planning process



cash-to-                                                                                    207                                          401                                                          402
                                                                                                                                                                                                                           Planned
                                                                                                                                                                                                                            order




cash cycle
                                                                        CS02                                                  MD61
                                                                                                                                                                Ind.                   MD01
                                                                       Change                                                 Create
                                                                                                                                                            requirement             Execute MRP
                                                                        BOM                                                  Forecast
                                                                                                                                                                                                                           Purchase
                                                                                                                                                                                                                             Req.




                                                         413                                                                                                                                                                             403                     416
                                                                                                                                                                                                                            ME59N                 ME21N
                                           F-28                             Cash             Acc. Rec                                                                                                                     Mass convert         Ind. convert to
                                         Post cust.                         DB         CR        DB        CR                                                                                                             to purchase            purchase
                                         payment
                                                                                                                                                                                                                              order                 order
                                                                                                                                                    Domestic
                                                                                                      +                                             Sales Rev


                                                                                                                                                                                                                           Purchase
                                           Billing
                                                                                                                                                                                                                             order
                                                                                                                                                     Inv. Chg
                                                                                                                                                     Sell Prod




                                                                                                                                                                                                                                                                       Procurement Process
                                                         412                                                                                                                                                                             405
                                                                                                   Sales                                                                                                                     MIGO
                                           VF01                             Acc. Rec.                                                                                                             Raw mat       GR/IR
                                                                                                 revenues                                            Raw mat.
                                                                                                                                                                                                                           Post goods
                                        Create billing                      DB         CR        DB        CR                                        Consupt                                      DB      CR   DB   CR
                                                                                                                                                                                                                            receipts
               Sales Process




                                                                                                                                  +
                                                                                                                                                    Investments
                                                                                                                                                                                                                             Goods
                                          Delivery
                                                                            Inventory            Finished                                                                                                                   receipts
                                                                             change              product
                                                                                                                     +
                                                                            DB         CR        DB        CR


                                                         411                                                                                         Factory                                                                             406
                                          VL01N                                                                                                     Output prod           +
                                                                                                                                                                                                      GR/IR    Acc.Pay.     MIRO
                                          Create
                                                                                                                                                                                                  DB      CR   DB   CR    Post invoice
                                          delivery


                                                                                                                                                        -
                                           Sales
                                                                                                                                              Finished        Prod.
                                           order                                 Investments           Cash
                                                                                                                                              Products        Output
                                                                                  DB        CR        DB        CR                             DB     CR     DB     CR



                                                         410                                                                                                                                                                             407
                                                                                                                                                                 Raw
                                           VA01                                                                                               Cons.Raw           Mat.                             Acc.Pay       Cash          F-53
                                        Create sales                                                                                           DB     CR     DB     CR                            DB      CR   DB   CR
                                                                                                                                                                                                                          Post payment
                                           order




                                                                                                                                        409                                                     408
                                                                                                                                                                                   MD07
                                         211                          306                                                   C015
                                                                                                                                                            Prod.               Ind. conv. &
                                VK32                       FB50                                                            Confirm
                                                                                                                                                            order             release of prod
                               Change                    Invests in                                                       production
                                                                                                                                                                                   order
                                Price                    marketing

                                                                                                                                        305
                                                                                                                             FB50
                                                                                                                           Production
                                                                                                                         improvements




                                                                                                                                        Production process
Individual assignment

• See instruction on zonecours
• Clients
    •   Morning : 565
    •   Evening : 566
•   Logins (password erpsim)
    •   Plant A (Berlin) : User IDs Z_A1 to Z_A4
    •   Plant B (Hamburg) : User IDs Z_B1 to Z_B4
    •   Plant C (Munich) : User IDs Z_C1 to Z_C4
    •   Plant D (Koln) : User IDs Z_D1 to Z_D4
    •   Plant E (Frankfurt) : User IDs Z_E1 to Z_E4
    •   Plant F (Stuttgart) : User IDs Z_F1 to Z_F4
    •   Plant G (Hanover) : User IDs Z_G1 to Z_G4
    •   Plant H (Leipzig) : User IDs Z_H1 to Z_H4



                                                      6
Getting help !

•   Flash/ipod video
    •   erpsim.hec.ca (student section)
    •   Login : student
    •   Password : 3rpus3r
•   Technical questions
    •   Sharepoint website: http://wss.hec.ca/mba/period5/5371307
    •   Don’t forget to provide your login, plant and client




                                                                    7
Agenda

• Cash-Cash cycle
• Trends in Enterprise system




                                8
ERP market

  ERP systems have
  now been adopted by
  most Fortune 1000
  firms (85%).
Diffusion of ERP :
The automotive sector
 Enterprise systems
   Suppliers                                                     Customers
                                                                    Cie
                                    Enterprise
                                    workplace
    Marketplace                                                    Marketplace

       Cie                                                            Cie
             Cie                                                            Cie
       Cie                                                            Cie
                                        ERP
                           SRM                      CRM

         Cie                             MES                              Cie

         Cie                                                              Cie

                                    SCM/APS

System that supports enterprise-wide or cross-functional requirements, rather than a
               single department or group within the organization.
 Enterprise systems
   Suppliers                                                    Customers
                                                                   Cie
                                    Enterprise
                                    workplace
     Marketplace                                                  Marketplace

       Cie                                                           Cie
             Cie                                                           Cie
       Cie                                                           Cie
                                       ERP
                           SRM                     CRM

         Cie                            MES                              Cie

         Cie                                                             Cie

                                   SCM - APS

An enterprise-wide system that extends manufacturing resource planning (MRP II) by
 incorporating all system and organizational functions required to plan and support
     manufacturing, finance, distribution/logistics and additional areas such as
                           engineering, maintenance, etc.
 Enterprise systems
   Suppliers                                                    Customers
                                                                   Cie
                                    Enterprise
                                    workplace
    Marketplace                                                    Marketplace

       Cie                                                           Cie
             Cie                                                           Cie
       Cie                                                           Cie
                                       ERP
                           SRM                     CRM

         Cie                            MES                              Cie

         Cie                                                             Cie

                                   SCM - APS

  Coordinated set of techniques to plan and execute all steps in the global network
used to acquire raw materials from vendors, transform them into finished goods, and
  deliver both goods and services to customers. It includes chain-wide information
sharing, planning, resource synchronization and global performance measurements
Enterprise systems
 Suppliers                                                   Customers
                                                                Cie
                                  Enterprise
                                  workplace
   Marketplace                                                  Marketplace

     Cie                                                          Cie
           Cie                                                          Cie
     Cie                                                          Cie
                                     ERP
                         SRM                     CRM

        Cie                           MES                             Cie

        Cie                                                           Cie

                                 SCM - APS

Decision support technology that uses advanced algorithms to model supply chain
  constrains and enable intelligent supply chain planning and decision-making.
Enterprise systems
Suppliers                                                 Customers
                                                             Cie
                               Enterprise
                               workplace
 Marketplace                                                 Marketplace

   Cie                                                         Cie
         Cie                                                         Cie
   Cie                                                         Cie
                                  ERP
                      SRM                     CRM

     Cie                           MES                             Cie

     Cie                                                           Cie

                              SCM/APS

 Serves as a work-order-driven, work-in-process tracking system that manages
            and monitors production events and reporting activities.
 Enterprise systems
  Suppliers                                                       Customers
                                                                     Cie
                                     Enterprise
                                     workplace
    Marketplace                                                      Marketplace

      Cie                                                              Cie
            Cie                                                              Cie
      Cie                                                              Cie
                                        ERP
                            SRM                      CRM

         Cie                             MES                               Cie

         Cie                                                               Cie

                                    SCM/APS

 Any application or initiative designed to help an organization optimize interactions
with customers-suppliers, or prospects via one or more touch points for the purpose
                 of acquiring, retaining, or cross-selling customers
 Enterprise systems
  Suppliers                                                        Customers
                                                                      Cie
                                     Enterprise
                                     workplace
    Marketplace                                                      Marketplace

       Cie                                                              Cie
             Cie                                                              Cie
       Cie                                                              Cie
                                         ERP
                            SRM                      CRM

         Cie                              MES                               Cie

         Cie                                                                Cie

                                     SCM/APS

 Supplier relationship management is a comprehensive approach to managing an
enterprise's interactions with the organizations that supply the goods and services it
                                         uses.
 Complementary IS offers


                 BUY          MAKE              STOCK                DELIVER                SELL



  Strategic                          Supply Chain Management                                             Years
                                         APS/ SC Planning

               SRM                                                                          CRM
  Tactical                  Production        Distribution             Port               ATP / CTP
                             Planning          Planning              Planning            Forecasting     Months

                                                ERP
               Purchasing   Production          Stocks             Transportation         Sales
Operational                                                                                               Day
              Management    Scheduling        Management            Management         Administration
                                                                                                           s


                                                             Supply Chain Management                      Real-
 Execution                      MES                                                                       Time
                                                             APS/ SC Execution


                                                                    Source : adapted from CXP international
(Some) Trends in Enterprise
systems



           Enterprise systems value chain
Software      Hosting service   Integrator        Corporations        Users
vendors

   • SOA          • SaaS            • Skill           • Midmarket        • User-centric
   • OSS                              shortages       • Master data        applications
                                                        management
                                                      • GRC
                                                      • RFID




                                                                                   19
SOA : Service oriented
architecture

 • SOA is a computer systems architectural style
   for creating and using business processes,
   packaged as services.
 • Video on SOA
 • What is the business benefits of SOA ?
 • The case of Jebsen & Jessen



Software     Hosting service   Integrator        Corporations        Users
vendors

     • SOA       • SaaS            • Skill           • Midmarket        • User-centric
     • OSS                           shortages       • Master data        applications
                                                       management
                                                     • GRC
                                                     • RFID
                                                                                    20
Open source in ERP

•    Significant OSS ERP projects
            • Openbravo, Compiere, ERP5, OpenMFG,
              TinyERP, WebERP
•    Can OSS have an impact in the corporate ERP
     market ?



Software         Hosting service   Integrator        Corporations        Users
vendors

    • SOA            • SaaS            • Skill           • Midmarket        • User-centric
    • OSS                                shortages       • Master data        applications
                                                           management
                                                         • GRC
                                                         • RFID

                                                                                      21
SaaS : Software as a service

• Software application delivery model where a
  software vendor develops a web-native software
  application and hosts the application for use by
  its customers over the Internet.
• Customers do not pay for owning the software
  itself but rather for using it.
• Example : SAP Business ByDesign
     http://www.sap.com/solutions/sme/businessbydesign/index.epx


Software             Hosting service     Integrator           Corporations         Users
vendors

    • SOA                • SaaS              • Skill               • Midmarket        • User-centric
    • OSS                                      shortages           • Master data        applications
                                                                     management
                                                                   • GRC
                                                                   • RFID
                                                                                                 22
Integrator : IT Skill
shortages




Software   Hosting service   Integrator        Corporations        Users
vendors

   • SOA       • SaaS            • Skill           • Midmarket        • User-centric
   • OSS                           shortages       • Master data        applications
                                                     management
                                                   • GRC
                                                   • RFID                       23
Necessary but not sufficient




Software   Hosting service   Integrator        Corporations        Users
vendors

   • SOA       • SaaS            • Skill           • Midmarket        • User-centric
   • OSS                           shortages       • Master data        applications
                                                     management
                                                   • GRC
                                                   • RFID
                                                                                  24
Master data management

 • Harmonize, cleanse, publish and protect
   common information assets that must be shared
   across the enterprise.
 • Ensures the consistency, accuracy, stewardship
   and accountability for the core information of the
   enterprise.
 • What are the benefits/challenges of MDM ?

Software     Hosting service   Integrator        Corporations        Users
vendors

     • SOA       • SaaS            • Skill           • Midmarket        • User-centric
     • OSS                           shortages       • Master data        applications
                                                       management
                                                     • GRC
                                                     • RFID
                                                                                    25
ERP Midmarket

 • Despite domination by SAP and Oracle, some
   smaller players remain viable, frequently offering
   alternatives with a lower total cost of ownership.
 • The landscape of midmarket ERP vendors has
   undergone dramatic changes mainly because of
   mergers and acquisitions.
 • By 2011, 40% of SMBs will use SaaS-based,
   back-office applications (Gartner)
Software     Hosting service   Integrator        Corporations        Users
vendors

     • SOA       • SaaS            • Skill           • Midmarket        • User-centric
     • OSS                           shortages       • Master data        applications
                                                       management
                                                     • GRC
                                                     • RFID
                                                                                    26
RFID

 • Automated data collection technology that uses
   radio waves to transfer data between a tag and
   a reader to identify, track or locate the item
   attached to the tag.
 • The transfer of data is then transmitted from the
   reader to a computer or server for processing
   and management.
 • http://ca.youtube.com/watch?v=4Zj7txoDxbE
Software     Hosting service   Integrator        Corporations        Users
vendors

     • SOA       • SaaS            • Skill           • Midmarket        • User-centric
     • OSS                           shortages       • Master data        applications
                                                       management
                                                     • GRC
                                                     • RFID
                                                                                    27
Governance, risk and
compliance (GRC)

 •     Corporate governance is the framework for how
       decisions are made and provides the policies, laws and
       standards for an organization's governance framework.
 •     Operational risk management as applied to IT ensures
       system and process integrity, security, and business
       continuity.
 •     Compliance represents the means of meeting the
       requirements of governance.

Software        Hosting service   Integrator        Corporations        Users
vendors

     • SOA          • SaaS            • Skill           • Midmarket        • User-centric
     • OSS                              shortages       • Master data        applications
                                                          management
                                                        • GRC
                                                        • RFID

                                                                                       28
User-centricity

 • By 2011, the number of employees using
   packaged business applications will at least
   double over 2007 levels (Gartner)
 • Meeting the needs of everyday end-users :
    • User productivity

    • Rich-content management


Software     Hosting service   Integrator        Corporations        Users
vendors

     • SOA       • SaaS            • Skill           • Midmarket        • User-centric
     • OSS                           shortages       • Master data        applications
                                                       management
                                                     • GRC
                                                     • RFID


                                                                                    29

								
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