0J8A8V 2A1FVV GS 35F 0569W ZIVELOADVANTAGE1

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					                                                       AUTHORIZED
                                       INFORMATION TECHNOLOGY SCHEDULE PRICELIST
                                   GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY
                                            EQUIPMENT, SOFTWARE AND SERVICES
         Special Item No. 132-8 Purchase of New Equipment
         Special Item No. 132-12 Equipment Maintenance
         Special Item No. 132-32 Term Software Licenses

Note: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services,
and cannot be purchased separately.

SPECIAL ITEM NUMBER 132-8 PURCHASE OF NEW EQUIPMENT
         FSC CLASS 7010 - SYSTEM CONFIGURATION
                  End User Computers/Desktop Computers
                  Professional Workstations
                  Servers
                  Laptop/Portable/Notebook Computers
                  Large Scale Computers
                  Optical and Imaging Systems
                  Other Systems Configuration Equipment, Not Elsewhere Classified
         FSC CLASS 7025 - INPUT/OUTPUT AND STORAGE DEVICES
                  Printers
                  Display
                  Graphics, including Video Graphics, Light Pens, Digitizers, Scanners, and Touch Screens
                  Network Equipment
                  Other Communications Equipment
                  Optical Recognition Input/Output Devices
                  Storage Devices including Magnetic Storage, Magnetic Tape Storage and Optical Disk Storage
                  Other Input/Output and Storage Devices, Not Elsewhere Classified
         FSC CLASS 7035 - ADP SUPPORT EQUIPMENT
                  ADP Support Equipment
         FSC Class 7042 - MINI AND MICRO COMPUTER CONTROL DEVICES
                  Microcomputer Control Devices
                  Telephone Answering and Voice Messaging Systems
         FSC CLASS 7050 - ADP COMPONENTS
                  ADP Boards
         FSC CLASS 5995 - CABLE, CORD, AND WIRE ASSEMBLIES: COMMUNICATIONS EQUIPMENT
                  Communications Equipment Cables
         FSC CLASS 6015 - FIBER OPTIC CABLES
                  Fiber Optic Cables
         FSC CLASS 6020 - FIBER OPTIC CABLE ASSEMBLES AND HARNESSES
                  Fiber Optic Cable Assemblies and Harnesses
         FSC CLASS 6145 - WIRE AND CABLE, ELECTRICAL
                  Coaxial Cables
         FSC Class 5805 - TELEPHONE AND TELEGRAPH EQUIPMENT



                                                                                                                              Page 1 of 44
                  Telephone Equipment
                  Audio and Video Teleconferencing Equipment
         FSC CLASS 5810 - COMMUNICATIONS SECURITY EQUIPMENT AND COMPONENTS
                  Communications Security Equipment
         FSC CLASS 5815 - TELETYPE AND FACSIMILE EQUIPMENT
                  Facsimile Equipment (FAX)
         FSC CLASS 5820 - RADIO AND TELEVISION COMMUNICATION EQUIPMENT, EXCEPT AIRBORNE
                  Two-Way Radio Transmitters/Receivers/Antennas
                  Broadcast Band Radio Transmitters/Receivers/Antennas
                  Microwave Radio Equipment/Antennas and Waveguides
                  Satellite Communications Equipment
         FSC CLASS 5821 - RADIO AND TELEVISION COMMUNICATION EQUIPMENT, AIRBORNE
                  Airborne Radio Transmitters/Receivers
         FSC CLASS 5825 - RADIO NAVIGATION EQUIPMENT, EXCEPT AIRBORNE
                  Radio Navigation Equipment/Antennas
         FSC CLASS 5826 - RADIO NAVIGATION EQUIPMENT, AIRBORNE
                  Airborne Radio Navigation Equipment
         FSC CLASS 5830 - INTERCOMMUNICATION AND PUBLIC ADDRESS SYSTEMS, EXCEPT AIRBORNE
                  Pagers and Public Address Systems (wired and wireless transmissions, including background music systems)
         FSC CLASS 5841 - RADAR EQUIPMENT, AIRBORNE
                  Airborne Radar Equipment
         FSC CLASS 5895 - MISCELLANEOUS COMMUNICATION EQUIPMENT
                  Miscellaneous Communications Equipment
The offer includes the following:
         - Special Physical, Visual, Speech, and Hearing Aid Equipment
         - Installation (FPDS Code N070) for Equipment Offered
         - Deinstallation (FPDS N070 and N058)
         - Reinstallation (FPDS N070 and N058)

NOTE: Installation must be incidental to, in conjunction with and in direct support of the products sold under SIN 132-8 of this contract and
cannot be purchased separately. If the construction, alteration or repair is segregable and exceeds $2,000, then the requirements of the Davis-
Bacon Act apply. In applying the Davis-Bacon Act, ordering activities are required to incorporate wage rate determinations into orders, as
applicable.

SPECIAL ITEM NUMBER 132-12 - EQUIPMENT MAINTENANCE

         FSC/PSC Class J070 - Maintenance and Repair Service)(Repair Parts/Spare Parts - See FSC Class for basic equipment)
         FSC/PSC Class J058 – Maintenance and Repair of Communication Equipment


         - Maintenance
         - Repair Service
         - Repair Parts/Spare Parts
         - Third Party Maintenance




                                                                                                                                Page 2 of 44
SPECIAL ITEM NUMBER 132-32 - TERM SOFTWARE LICENSES
Software maintenance as a product includes the publishing of bug/defect fixes via patches and updates/upgrades in function and technology to
maintain the operability and usability of the software product. It may also include other no charge support that are included in the purchase
price of the product in the commercial marketplace. No charge support includes items such as user blogs, discussion forums, on-line help
libraries and FAQs (Frequently Asked Questions), hosted chat rooms, and limited telephone, email and/or web-based general technical support
for user’s self diagnostics.
Software maintenance as a product does NOT include the creation, design, implementation, integration, etc. of a software package. These
examples are considered software maintenance as a service – which is catagorized under a difference SIN (132-34).


        FSC CLASS 7030 - INFORMATION TECHNOLOGY SOFTWARE
        Large Scale Computers
                 Operating System Software
                 Application Software
                 Electronic Commerce (EC) Software
                 Utility Software
                 Communications Software
                 Core Financial Management Software
                 Ancillary Financial Systems Software
                 Special Physical, Visual, Speech, and Hearing Aid Software
        Microcomputers
                 Operating System Software
                 Application Software
                 Electronic Commerce (EC) Software
                 Utility Software
                 Communications Software
                 Core Financial Management Software
                 Ancillary Financial Systems Software
                 Special Physical, Visual, Speech, and Hearing Aid Software

NOTE: Offerors are encouraged to identify within their software items any component interfaces that support open standard interoperability.
An item’s interfaces may be identified as interoperable on the basis of participation in a Government agency-sponsored program or in an
independent organization program. Interfaces may be identified by reference to an interface registered in the component registry located at
http://www.core.gov.

                                                             ZIVELO Corp
                                                   4589 N. Wabash Rd. Marion, IN 46952
                                                              765-206-3004
                                                            www.ZIVELO.com
Contract Number:                   __GS-35F-0569W____________________

Period Covered by Contract:        __July 5, 2010 – July 4, 2015____________


                                                       General Services Administration
                                                         Federal Acquisition Service
Pricelist current through Modification #_______, dated ________.
Products and ordering information in this Authorized Information Technology Schedule Pricelist are also available on the GSA Advantage!
System (http://www.gsaadvantage.gov).




                                                                                                                             Page 3 of 44
                                                     TABLE OF CONTENTS



PRICELIST COVER PAGE                                                                                           i

TABLE OF CONTENTS                                                                                              4

INFORMATION FOR ORDERING ACTIVITIES                                                                            5

TERMS AND CONDITIONS APPLICABLE TO PURCHASE OF GENERAL
PURPOSE COMMERCIAL INFORMATION TECHNOLOGY NEW EQUIPMENT
(SPECIAL ITEM NUMBER 132-8) AND USED/REFURBISHED EQUIPMENT
(SPECIAL ITEM NUMBER 132-9)                                                                                    12

TERMS AND CONDITIONS APPLICABLE TO MAINTENANCE, REPAIR
SERVICE AND PARTS/SPARE PARTS FOR GOVERNMENT-OWNED GENERAL
PURPOSE COMMERCIALINFORMATION TECHNOLOGY EQUIPMENT, RADIO/
TELEPHONE EQUIPMENT, (AFTER EXPIRATION OF GUARANTEE/WARRANTY
PROVISIONS AND/OR WHEN REQUIRED SERVICE IS NOT COVERED BY
GUARANTEE/WARRANTY PROVISIONS) AND FOR LEASED EQUIPMENT
(SPECIAL ITEM NUMBER 132-12                                                                                    15

TERMS AND CONDITIONS APPLICABLE TO TERM SOFTWARE LICENSES
(SPECIAL ITEM 132-32), PERPETUAL SOFTWARE LICENSES (SPECIAL ITEM
NUMBER 132-22) AND MAINTENANCE OF SOFTWARE (SPECIAL ITEM
NUMBER 132-34) FOR GENERAL PURPOSE COMMERCIAL INFORMATION
TECHNOLOGY SOFTWARE                                                                                            20

BLANKET PURCHASE AGREEMENTS (BPAS)                                                                             25

CONTRACTOR TEAM ARRANGEMENTS                                                                                   28

PRODUCTS AND SERVICES PRICELIST – SHOULD INCLUDE, AT A MINIMUM,
THE FOLLOWING:                                                                                                 29
    a.   BRAND NAME, MODEL, AND/OR CATALOG NUMBER (AS APPLICABLE)
    b.   BRIEF DESCRIPTION OF ITEM
    c.   NEGOTIATED UNIT PRICE (NET PRICE) FOR THE PRODUCT OR SERVICE

Components that are housed within the kiosks are Energy Star Compliant. Additionally, the software is run on a monitor that is Energy
Star Compliant.




                                                                                                                        Page 4 of 44
                                   INFORMATION FOR ORDERING ACTIVITIES
                                  APPLICABLE TO ALL SPECIAL ITEM NUMBERS

SPECIAL NOTICE TO AGENCIES: Small Business Participation
SBA strongly supports the participation of small business concerns in the Federal Acquisition Service. To enhance Small Business Participation
SBA policy allows agencies to include in their procurement base and goals, the dollar value of orders expected to be placed against the Federal
Supply Schedules, and to report accomplishments against these goals.
For orders exceeding the micropurchase threshold, FAR 8.404 requires agencies to consider the catalogs/pricelists of at least three schedule
contractors or consider reasonably available information by using the GSA Advantage! on-line shopping service (www.gsaadvantage.gov).
The catalogs/pricelists, GSA Advantage! and the Federal Acquisition Service Home Page (www.gsa.gov/fas) contain information on a broad
array of products and services offered by small business concerns.
This information should be used as a tool to assist ordering activities in meeting or exceeding established small business goals. It should also be
used as a tool to assist in including small, small disadvantaged, and women-owned small businesses among those considered when selecting
pricelists for a best value determination.
For orders exceeding the micropurchase threshold, customers are to give preference to small business concerns when two or more items at the
same delivered price will satisfy their requirement.
1.       GEOGRAPHIC SCOPE OF CONTRACT:
Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories. Domestic
delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

Overseas delivery is delivery to points outside of the 48 contiguous states, Washington, DC, Alaska, Hawaii, Puerto Rico, and U.S. Territories.

Offerors are requested to check one of the following boxes:
         [ ]      The Geographic Scope of Contract will be domestic and overseas delivery.
         [ ]      The Geographic Scope of Contract will be overseas delivery only.
         [X]      The Geographic Scope of Contract will be domestic delivery only.

For Special Item Number 132-53 Wireless Services ONLY, if awarded, list the limited geographic coverage area:
__________________________________________________________________________________________

2.       CONTRACTOR’S ORDERING ADDRESS AND PAYMENT INFORMATION:
                                                            4589 N. Wabash Rd.
                                                              Marion, IN 46952
Contractor must accept the credit card for payments equal to or less than the micro-purchase for oral or written orders under this contract. The
Contractor and the ordering agency may agree to use the credit card for dollar amounts over the micro-purchase threshold (See GSAR 552.232-
79 Payment by Credit Card). In addition, bank account information for wire transfer payments will be shown on the invoice.

The following telephone number(s) can be used by ordering activities to obtain technical and/or ordering assistance:
                                                                 765-206-3004



3.       LIABILITY FOR INJURY OR DAMAGE
The Contractor shall not be liable for any injury to ordering activity personnel or damage to ordering activity property arising from the use of
equipment maintained by the Contractor, unless such injury or damage is due to the fault or negligence of the Contractor.


4.       STATISTICAL DATA FOR GOVERNMENT ORDERING OFFICE COMPLETION OF STANDARD FORM 279:

                                                                                                                                 Page 5 of 44
         Block 9: G. Order/Modification Under Federal Schedule Contract
         Block 16: Data Universal Numbering System (DUNS) Number: _028015438___
         Block 30: Type of Contractor: _B. Other Small Business______
                  A.       Small Disadvantaged Business
                  B.       Other Small Business
                  C.       Large Business
                  G.       Other Nonprofit Organization
                  L.       Foreign Contractor
         Block 31: Woman-Owned Small Business - __No____________ **Yes or No**
         Block 37: Contractor's Taxpayer Identification Number (TIN): _26-3802325___
         Block 40: Veteran Owned Small Business (VOSB): _________________________
                  A:       Service Disabled Veteran Owned Small Business
                  B:       Other Veteran Owned Small Business
4a.      CAGE Code: _5ZT59_______
4b.      Contractor has registered with the Central Contractor Registration Database.
5.       FOB ORIGIN


6.       DELIVERY SCHEDULE
a.        TIME OF DELIVERY: The Contractor shall deliver to destination within the number of calendar days after receipt of order (ARO),
as set forth below:


SPECIAL ITEM NUMBER                                      DELIVERY TIME (Days ARO)
      __132-8_______                                            _30_ Days
      __132-12______                                            _30_ Days
      __132-32______                                            _30_ Days


Expedited delivery is available on an as needed basis.

b.        URGENT REQUIREMENTS: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent
delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of
obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be
confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s)
placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with
all other terms and conditions of the contract.
c. i. SIN 132-54 and SIN 132-55, ACCELERATED SERVICE DELIVERY (7 calendar days or less): the time required for
COMSATCOM services to be available after order award. Under Accelerated Service Task Orders, service acceptance testing, unless
otherwise required by the satellite provider or host nation, shall be deferred until Ordering Activity operations permit.
     ii. SIN 132-54 and SIN 132-55, TIME-CRITICAL DELIVERY (4 hours or less): the time required for COMSATCOM services to be
available after order award. Under Time-Critical Task Orders, service acceptance testing unless otherwise required by the satellite provider or
host nation shall be deferred until Ordering Activity operations permit. Time-Critical Delivery shall be predicated on the availability of
COMSATCOM transponded capacity (contracted bandwidth and power, pre-arranged Host Nation Agreements, frequency clearance) or
COMSATCOM subscription services (bandwidth, terminals, network resources, etc.).
     iii. For SIN 132-54 and SIN 132-55, EXTENDED SERVICE DELIVERY TIMES: the time required under extenuating circumstances for
COMSATCOM services to be available after order award. Such extenuating circumstances may include extended time required for host nation
agreements or landing rights, or other time intensive service delivery requirements as defined in the individual requirement. Any such extended
delivery times will be negotiated between the Ordering Activity and Contractor.



                                                                                                                                 Page 6 of 44
7.      DISCOUNTS: Prices shown are NET Prices; Basic Discounts have been deducted.
        a.       Prompt Payment: _0_% - _30_ days from receipt of invoice or date of acceptance, whichever is later.
        b.       Quantity - None
        c.       Dollar Volume - None
        d.       Government Educational Institutions - None
        e.       Other - None


8.      TRADE AGREEMENTS ACT OF 1979, as amended:
All items are U.S. made end products, designated country end products, Caribbean Basin country end products, Canadian end products, or
Mexican end products as defined in the Trade Agreements Act of 1979, as amended.


9.      STATEMENT CONCERNING AVAILABILITY OF EXPORT PACKING:


10.     Small Requirements: The minimum dollar value of orders to be issued is $_41__.


11.     MAXIMUM ORDER (All dollar amounts are exclusive of any discount for prompt payment.)
        The Maximum Order value for the following Special Item Numbers (SINs) is $500,000:
        Special Item Number 132-8 - Purchase of Equipment
        Special Item Number 132-12 - Equipment Maintenance
        Special Item Number 132-32 - Term Software Licenses



12.     ORDERING PROCEDURES FOR FEDERAL SUPPLY SCHEDULE CONTRACTS
Ordering activities shall use the ordering procedures of Federal Acquisition Regulation (FAR) 8.405 when placing an order or establishing a
BPA for supplies or services. These procedures apply to all schedules.
a.      FAR 8.405-1 Ordering procedures for supplies, and services not requiring a statement of work.
b.      FAR 8.405-2 Ordering procedures for services requiring a statement of work.


13.        FEDERAL INFORMATION TECHNOLOGY/TELECOMMUNICATION STANDARDS REQUIREMENTS: ordering
activities acquiring products from this Schedule must comply with the provisions of the Federal Standards Program, as appropriate (reference:
NIST Federal Standards Index). Inquiries to determine whether or not specific products listed herein comply with Federal Information
Processing Standards (FIPS) or Federal Telecommunication Standards (FED-STDS), which are cited by ordering activities, shall be responded
to promptly by the Contractor.


13.1     FEDERAL INFORMATION PROCESSING STANDARDS PUBLICATIONS (FIPS PUBS): Information Technology products
under this Schedule that do not conform to Federal Information Processing Standards (FIPS) should not be acquired unless a waiver has been
granted in accordance with the applicable "FIPS Publication." Federal Information Processing Standards Publications (FIPS PUBS) are issued
by the U.S. Department of Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act. Information
concerning their availability and applicability should be obtained from the National Technical Information Service (NTIS), 5285 Port Royal
Road, Springfield, Virginia 22161. FIPS PUBS include voluntary standards when these are adopted for Federal use. Individual orders for
FIPS PUBS should be referred to the NTIS Sales Office, and orders for subscription service should be referred to the NTIS Subscription
Officer, both at the above address, or telephone number (703) 487-4650.




                                                                                                                             Page 7 of 44
13.2     FEDERAL TELECOMMUNICATION STANDARDS (FED-STDS): Telecommunication products under this Schedule that do
not conform to Federal Telecommunication Standards (FED-STDS) should not be acquired unless a waiver has been granted in accordance with
the applicable "FED-STD." Federal Telecommunication Standards are issued by the U.S. Department of Commerce, National Institute of
Standards and Technology (NIST), pursuant to National Security Act. Ordering information and information concerning the availability of
FED-STDS should be obtained from the GSA, Federal Acquisition Service, Specification Section, 470 East L’Enfant Plaza, Suite 8100, SW,
Washington, DC 20407, telephone number (202)619-8925. Please include a self-addressed mailing label when requesting information by mail.
Information concerning their applicability can be obtained by writing or calling the U.S. Department of Commerce, National Institute of
Standards and Technology, Gaithersburg, MD 20899, telephone number (301)975-2833.


14.      CONTRACTOR TASKS / SPECIAL REQUIREMENTS (C-FSS-370) (NOV 2003)
(a)   Security Clearances: The Contractor may be required to obtain/possess varying levels of security clearances in the performance of orders
      issued under this contract. All costs associated with obtaining/possessing such security clearances should be factored into the price offered
      under the Multiple Award Schedule.

(b) Travel: The Contractor may be required to travel in performance of orders issued under this contract. Allowable travel and per diem
    charges are governed by Pub .L. 99-234 and FAR Part 31, and are reimbursable by the ordering agency or can be priced as a fixed price
    item on orders placed under the Multiple Award Schedule. Travel in performance of a task order will only be reimbursable to the extent
    authorized by the ordering agency. The Industrial Funding Fee does NOT apply to travel and per diem charges.

(c)   Certifications, Licenses and Accreditations: As a commercial practice, the Contractor may be required to obtain/possess any variety of
      certifications, licenses and accreditations for specific FSC/service code classifications offered. All costs associated with obtaining/
      possessing such certifications, licenses and accreditations should be factored into the price offered under the Multiple Award Schedule
      program.

(d) Insurance: As a commercial practice, the Contractor may be required to obtain/possess insurance coverage for specific FSC/service code
    classifications offered. All costs associated with obtaining/possessing such insurance should be factored into the price offered under the
    Multiple Award Schedule program.

(e)   Personnel: The Contractor may be required to provide key personnel, resumes or skill category descriptions in the performance of orders
      issued under this contract. Ordering activities may require agency approval of additions or replacements to key personnel.

(f)   Organizational Conflicts of Interest: Where there may be an organizational conflict of interest as determined by the ordering agency, the
      Contractor’s participation in such order may be restricted in accordance with FAR Part 9.5.

(g)   Documentation/Standards: The Contractor may be requested to provide products or services in accordance with rules, regulations, OMB
      orders, standards and documentation as specified by the agency’s order.

(h)   Data/Deliverable Requirements: Any required data/deliverables at the ordering level will be as specified or negotiated in the agency’s
      order.

(i)   Government-Furnished Property: As specified by the agency’s order, the Government may provide property, equipment, materials or
      resources as necessary.

(j)   Availability of Funds: Many Government agencies’ operating funds are appropriated for a specific fiscal year. Funds may not be
      presently available for any orders placed under the contract or any option year. The Government’s obligation on orders placed under this
      contract is contingent upon the availability of appropriated funds from which payment for ordering purposes can be made. No legal
      liability on the part of the Government for any payment may arise until funds are available to the ordering Contracting Officer.

(k)   Overtime: For professional services, the labor rates in the Schedule should not vary by virtue of the Contractor having worked overtime.
      For services applicable to the Service Contract Act (as identified in the Schedule), the labor rates in the Schedule will vary as governed by
      labor laws (usually assessed a time and a half of the labor rate).




                                                                                                                                 Page 8 of 44
15.      CONTRACT ADMINISTRATION FOR ORDERING ACTIVITIES: Any ordering activity, with respect to any one or more
delivery orders placed by it under this contract, may exercise the same rights of termination as might the GSA Contracting Officer under
provisions of FAR 52.212-4, paragraphs (l) Termination for the ordering activity’s convenience, and (m) Termination for Cause (See 52.212-4)


16.      GSA ADVANTAGE!
GSA Advantage! is an on-line, interactive electronic information and ordering system that provides on-line access to vendors' schedule prices
with ordering information. GSA Advantage! will allow the user to perform various searches across all contracts including, but not limited to:
         (1)      Manufacturer;
         (2)      Manufacturer's Part Number; and
         (3)      Product categories.
Agencies can browse GSA Advantage! by accessing the Internet World Wide Web utilizing a browser (ex.: NetScape). The Internet address is
http://www.gsaadvantage.gov


17.      PURCHASE OF OPEN MARKET ITEMS
NOTE: Open Market Items are also known as incidental items, noncontract items, non-Schedule items, and items not on a Federal Supply
Schedule contract. ODCs (Other Direct Costs) are not part of this contract and should be treated as open market purchases. Ordering Activities
procuring open market items must follow FAR 8.402(f).
For administrative convenience, an ordering activity contracting officer may add items not on the Federal Supply Multiple Award Schedule
(MAS) -- referred to as open market items -- to a Federal Supply Schedule blanket purchase agreement (BPA) or an individual task or delivery
order, only if-
         (1)      All applicable acquisition regulations pertaining to the purchase of the items not on the Federal Supply Schedule have been
         followed (e.g., publicizing (Part 5), competition requirements (Part 6), acquisition of commercial items (Part 12), contracting methods
         (Parts 13, 14, and 15), and small business programs (Part 19));
         (2)     The ordering activity contracting officer has determined the price for the items not on the Federal Supply Schedule is fair and
         reasonable;
         (3)      The items are clearly labeled on the order as items not on the Federal Supply Schedule; and
         (4)      All clauses applicable to items not on the Federal Supply Schedule are included in the order.


18.      CONTRACTOR COMMITMENTS, WARRANTIES AND REPRESENTATIONS
a.      For the purpose of this contract, commitments, warranties and representations include, in addition to those agreed to for the entire
schedule contract:
         (1)      Time of delivery/installation quotations for individual orders;
         (2)      Technical representations and/or warranties of products concerning performance, total system performance and/or
         configuration, physical, design and/or functional characteristics and capabilities of a product/equipment/ service/software package
         submitted in response to requirements which result in orders under this schedule contract.
         (3)      Any representations and/or warranties concerning the products made in any literature, description, drawings and/or
         specifications furnished by the Contractor.
b.       The above is not intended to encompass items not currently covered by the GSA Schedule contract.
19.      OVERSEAS ACTIVITIES
The terms and conditions of this contract shall apply to all orders for installation, maintenance and repair of equipment in areas listed in the
pricelist outside the 48 contiguous states and the District of Columbia, except as indicated below:




                                                                                                                                   Page 9 of 44
Upon request of the Contractor, the ordering activity may provide the Contractor with logistics support, as available, in accordance with all
applicable ordering activity regulations. Such ordering activity support will be provided on a reimbursable basis, and will only be provided to
the Contractor's technical personnel whose services are exclusively required for the fulfillment of the terms and conditions of this contract.
20.      BLANKET PURCHASE AGREEMENTS (BPAs)
The use of BPAs under any schedule contract to fill repetitive needs for supplies or services is allowable. BPAs may be established with one or
more schedule contractors. The number of BPAs to be established is within the discretion of the ordering activity establishing the BPA and
should be based on a strategy that is expected to maximize the effectiveness of the BPA(s). Ordering activities shall follow FAR 8.405-3 when
creating and implementing BPA(s).
21.      CONTRACTOR TEAM ARRANGEMENTS
Contractors participating in contractor team arrangements must abide by all terms and conditions of their respective contracts. This includes
compliance with Clauses 552.238-74, Industrial Funding Fee and Sales Reporting, i.e., each contractor (team member) must report sales and
remit the IFF for all products and services provided under its individual contract.
22.      INSTALLATION, DEINSTALLATION, REINSTALLATION
The Davis-Bacon Act (40 U.S.C. 276a-276a-7) provides that contracts in excess of $2,000 to which the United States or the District of
Columbia is a party for construction, alteration, or repair (including painting and decorating) of public buildings or public works with the
United States, shall contain a clause that no laborer or mechanic employed directly upon the site of the work shall received less than the
prevailing wage rates as determined by the Secretary of Labor. The requirements of the Davis-Bacon Act do not apply if the construction work
is incidental to the furnishing of supplies, equipment, or services. For example, the requirements do not apply to simple installation or alteration
of a public building or public work that is incidental to furnishing supplies or equipment under a supply contract. However, if the construction,
alteration or repair is segregable and exceeds $2,000, then the requirements of the Davis-Bacon Act applies.
The ordering activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal
labor standards covered by the Davis-Bacon Act. The proper Davis-Bacon wage determination will be issued by the ordering activity at the
time a request for quotations is made for applicable construction classified installation, deinstallation, and reinstallation services under SIN 132-
8 or 132-9.
23.      SECTION 508 COMPLIANCE.
If applicable, Section 508 compliance information on the supplies and services in this contract are available in Electronic and Information
Technology (EIT) at the following:
         www.ZIVELO.com


The EIT standard can be found at: www.Section508.gov/.
24.      PRIME CONTRACTOR ORDERING FROM FEDERAL SUPPLY SCHEDULES.
Prime Contractors (on cost reimbursement contracts) placing orders under Federal Supply Schedules, on behalf of an ordering activity, shall
follow the terms of the applicable schedule and authorization and include with each order –
         (a)      A copy of the authorization from the ordering activity with whom the contractor has the prime contract (unless a copy was
         previously furnished to the Federal Supply Schedule contractor); and
         (b)      The following statement:
                  This order is placed under written authorization from _______ dated _______. In the event of any inconsistency between the
                  terms and conditions of this order and those of your Federal Supply Schedule contract, the latter will govern.


25.      INSURANCE—WORK ON A GOVERNMENT INSTALLATION (JAN 1997)(FAR 52.228-5)
(a)    The Contractor shall, at its own expense, provide and maintain during the entire performance of this contract, at least the kinds and
minimum amounts of insurance required in the Schedule or elsewhere in the contract.
(b)      Before commencing work under this contract, the Contractor shall notify the Contracting Officer in writing that the required insurance
has been obtained. The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material
change adversely affecting the Government's interest shall not be effective—
         (1)      For such period as the laws of the State in which this contract is to be performed prescribe; or

                                                                                                                                 Page 10 of 44
         (2)      Until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer, whichever period is longer.
(c)      The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under this contract that require
work on a Government installation and shall require subcontractors to provide and maintain the insurance required in the Schedule or elsewhere
in the contract. The Contractor shall maintain a copy of all subcontractors' proofs of required insurance, and shall make copies available to the
Contracting Officer upon request.

26.      SOFTWARE INTEROPERABILITY.
Offerors are encouraged to identify within their software items any component interfaces that support open standard interoperability. An item’s
interface may be identified as interoperable on the basis of participation in a Government agency-sponsored program or in an independent
organization program. Interfaces may be identified by reference to an interface registered in the component registry located at
http://www.core.gov.


27.      ADVANCE PAYMENTS
A payment under this contract to provide a service or deliver an article for the United States Government may not be more than the value of the
service already provided or the article already delivered. Advance or pre-payment is not authorized or allowed under this contract. (31 U.S.C.
3324)




                                                                                                                                Page 11 of 44
                   TERMS AND CONDITIONS APPLICABLE TO PURCHASE OF
     GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY NEW EQUIPMENT(SPECIAL
                                 ITEM NUMBER 132-8)

1.       MATERIAL AND WORKMANSHIP
All equipment furnished hereunder must satisfactorily perform the function for which it is intended.


2.       ORDER
Written orders, EDI orders (GSA Advantage! and FACNET), credit card orders, and orders placed under blanket purchase agreements (BPA)
agreements shall be the basis for purchase in accordance with the provisions of this contract. If time of delivery extends beyond the expiration
date of the contract, the Contractor will be obligated to meet the delivery and installation date specified in the original order.
For credit card orders and BPAs, telephone orders are permissible.


3.       TRANSPORTATION OF EQUIPMENT
FOB DESTINATION. Prices cover equipment delivery to destination, for any location within the geographic scope of this contract.


4.       INSTALLATION AND TECHNICAL SERVICES
a.      INSTALLATION. When the equipment provided under this contract is not normally self-installable, the Contractor's technical
personnel shall be available to the ordering activity, at the ordering activity's location, to install the equipment and to train ordering activity
personnel in the use and maintenance of the equipment. The charges, if any, for such services are listed below, or in the price schedule:
ZIVELO Corp provides site survey, installation, and de-installation services for an additional fee. ZIVELO Corp can also provide on site
training as required. Additionally, the equipment is also self-installable.



b.        INSTALLATION, DEINSTALLATION, REINSTALLATION. The Davis-Bacon Act (40 U.S.C. 276a-276a-7) provides that
contracts in excess of $2,000 to which the United States or the District of Columbia is a party for construction, alteration, or repair (including
painting and decorating) of public buildings or public works with the United States, shall contain a clause that no laborer or mechanic employed
directly upon the site of the work shall received less than the prevailing wage rates as determined by the Secretary of Labor. The requirements
of the Davis-Bacon Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services. For example,
the requirements do not apply to simple installation or alteration of a public building or public work that is incidental to furnishing supplies or
equipment under a supply contract. However, if the construction, alteration or repair is segregable and exceeds $2,000, then the requirements of
the Davis-Bacon Act applies.
The ordering activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal
labor standards covered by the Davis-Bacon Act. The proper Davis-Bacon wage determination will be issued by the ordering activity at the
time a request for quotations is made for applicable construction classified installation, deinstallation, and reinstallation services under SIN 132-
8 or SIN 132-9.
c.       OPERATING AND MAINTENANCE MANUALS. The Contractor shall furnish the ordering activity with one (1) copy of all
operating and maintenance manuals which are normally provided with the equipment being purchased.


5.       INSPECTION/ACCEPTANCE
The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The ordering activity reserves the
right to inspect or test any equipment that has been tendered for acceptance. The ordering activity may require repair or replacement of
nonconforming equipment at no increase in contract price. The ordering activity must exercise its postacceptance rights (1) within a reasonable
time after the defect was discovered or should have been discovered; and (2) before any substantial change occurs in the condition of the item,
unless the change is due to the defect in the item.
                                                                                                                                    Page 12 of 44
6.       WARRANTY
a.        Unless specified otherwise in this contract, the Contractor’s standard commercial warranty as stated in the contract’s commercial
pricelist will apply to this contract.




b.       The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose
described in this contract.
c.       Limitation of Liability. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the
ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.
d.       If inspection and repair of defective equipment under this warranty will be performed at the Contractor's plant, the address is as
follows:


7.       PURCHASE PRICE FOR ORDERED EQUIPMENT
The purchase price that the ordering activity will be charged will be the ordering activity purchase price in effect at the time of order placement,
or the ordering activity purchase price in effect on the installation date (or delivery date when installation is not applicable), whichever is less.


8.       RESPONSIBILITIES OF THE CONTRACTOR
The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City or otherwise) covering work of this character, and
shall include all costs, if any, of such compliance in the prices quoted in this offer.


9.       TRADE-IN OF INFORMATION TECHNOLOGY EQUIPMENT
When an ordering activity determines that Information Technology equipment will be replaced, the ordering activity shall follow the contracting
policies and procedures in the Federal Acquisition Regulation (FAR), the policies and procedures regarding disposition of information


                                                                                                                                  Page 13 of 44
technology excess personal property in the Federal Property Management Regulations (FPMR) (41 CFR 101-43.6), and the policies and
procedures on exchange/sale contained in the FPMR (41 CFR part 101-46).




                                                                                                                       Page 14 of 44
          TERMS AND CONDITIONS APPLICABLE TO MAINTENANCE, REPAIR
        SERVICE AND REPAIR PARTS/SPARE PARTS FOR GOVERNMENT-OWNED
           GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY
         EQUIPMENT, RADIO/TELEPHONE EQUIPMENT, (AFTER EXPIRATION OF
GUARANTEE/WARRANTY PROVISIONS AND/OR WHEN REQUIRED SERVICE IS NOT COVERED BY
GUARANTEE/WARRANTY PROVISIONS) AND FOR LEASED EQUIPMENT (SPECIAL ITEM NUMBER
                                    132-12)


1.       SERVICE AREAS
a.       The maintenance and repair service rates listed herein are applicable to any ordering activity location within a _TBD at task order
level__ (**insert miles**) mile radius of the Contractor’s service points. If any additional charge is to apply because of the greater distance
from the Contractor’s service locations, the mileage rate or other distance factor shall be negotiated at the Task Order level.
b.      When repair services cannot be performed at the ordering activity installation site, the repair services will be performed at the
Contractor's plant(s) listed below:
4589 Wabash Rd, Marion, IN 46952




2.       MAINTENANCE ORDER
a.       Agencies may use written orders, EDI orders, credit card orders, or BPAs, for ordering maintenance under this contract. The
Contractor shall confirm orders within fifteen (15) calendar days from the date of receipt, except that confirmation of orders shall be considered
automatic for renewals for maintenance (Special Item Number 132-12). Automatic acceptance of order renewals for maintenance service shall
apply for machines which may have been discontinued from use for temporary periods of time not longer than 120 calendar days. If the order is
not confirmed by the Contractor as prescribed by this paragraph, the order shall be considered to be confirmed by the Contractor.
b.       The Contractor shall honor orders for maintenance for the duration of the contract period or a lessor period of time, for the equipment
shown in the pricelist. Maintenance service shall commence on a mutually agreed upon date, which will be written into the maintenance order.
Maintenance orders shall not be made effective before the expiration of any applicable maintenance and parts guarantee/warranty period
associated with the purchase of equipment. Orders for maintenance service shall not extend beyond the end of the contract period.
c.       Maintenance may be discontinued by the ordering activity on thirty (30) calendar days written notice, or shorter notice when agreed to
by the Contractor; such notice to become effective thirty (30) calendar days from the date on the notification. However, the ordering activity
may extend the original discontinuance date upon written notice to the Contractor, provided that such notice is furnished at least ten (10)
calendar days prior to the original discontinuance date.
d.        Annual Funding. When annually appropriated funds are cited on a maintenance order, the period of maintenance shall automatically
expire on September 30th of the contract period, or at the end of the contract period, whichever occurs first. Renewal of a maintenance order
citing the new appropriation shall be required, if maintenance is to continue during any remainder of the contract period.
e.       Cross-year Funding Within Contract Period. Where an ordering activity's specific appropriation authority provides for funds in excess
of a 12 month, fiscal year period, the ordering activity may place an order under this schedule contract for a period up to the expiration of the
contract period, notwithstanding the intervening fiscal years.
f.      Ordering activities should notify the Contractor in writing thirty (30) calendar days prior to the expiration of maintenance service, if
maintenance is to be terminated at that time. Orders for continued maintenance will be required if maintenance is to be continued during the
subsequent period.


3.       REPAIR SERVICE AND REPAIR PARTS/SPARE PARTS ORDERS



                                                                                                                                Page 15 of 44
a.       Agencies may use written orders, EDI orders, credit card orders, blanket purchase agreements (BPAs), or small order procedures for
ordering repair service and/or repair parts/spare parts under this contract. Orders for repair service shall not extend beyond the end of the
contract period.
b.        When repair service is ordered, only one chargeable repairman shall be dispatched to perform repair service, unless the ordering
activity agrees, in advance, that additional repair personnel are required to effect repairs.


4.       LOSS OR DAMAGE
When the Contractor removes equipment to his establishment for repairs, the Contractor shall be responsible for any damage or loss, from the
time the equipment is removed from the ordering activity installation, until the equipment is returned to such installation.


5.       SCOPE
a.      The Contractor shall provide maintenance for all equipment listed herein, as requested by the ordering activity during the contract
term. Repair service and repair parts/spare parts shall apply exclusively to the equipment types/models within the scope of this Information
Technology Schedule.
b.       Equipment placed under maintenance service shall be in good operating condition.
         (1)     In order to determine that the equipment is in good operating condition, the equipment shall be subject to inspection by the
         Contractor, without charge to the ordering activity.
         (2)      Costs of any repairs performed for the purpose of placing the equipment in good operating condition shall be borne by the
         Contractor, if the equipment was under the Contractor's guarantee/warranty or maintenance responsibility prior to the effective date of
         the maintenance order.
         (3)      If the equipment was not under the Contractor's responsibility, the costs necessary to place the equipment in proper operating
         condition are to be borne by the ordering activity, in accordance with the provisions of Special Item Number 132-12 (or outside the
         scope of this contract).


6.       RESPONSIBILITIES OF THE ORDERING ACTIVITY
a.       Ordering activity personnel shall not perform maintenance or attempt repairs to equipment while such equipment is under the purview
of a maintenance order, unless agreed to by the Contractor.
b.       Subject to security regulations, the ordering activity shall permit access to the equipment which is to be maintained or repaired.
c.       If the Ordering Activity desires a factory authorized/certified service personnel then this should be clearly stated in the task or delivery
order.


7.       RESPONSIBILITIES OF THE CONTRACTOR
a. For equipment not covered by a maintenance contract or warranty, the Contractor's repair service personnel shall complete repairs as soon
as possible after notification by the ordering activity that service is required. Within the service areas, this repair service should normally be
done within 4 hours after notification.


b. If the Ordering Activity task or delivery order specifies a factory authorized/certified service personnel then the Contractor is obligated to
provide such a factory authorized/certified service personnel for the equipment to be repaired or serviced, unless otherwise agreed to in advance
between the Agency and the Contractor.


8.       MAINTENANCE RATE PROVISIONS
a.     The Contractor shall bear all costs of maintenance, including labor, parts, and such other expenses as are necessary to keep the
equipment in good operating condition, provided that the required repairs are not occasioned by fault or negligence of the ordering activity.
b.       REGULAR HOURS

                                                                                                                                  Page 16 of 44
The basic monthly rate for each make and model of equipment shall entitle the ordering activity to maintenance service during a mutually
agreed upon nine (9) hour principal period of maintenance, Monday through Friday, exclusive of holidays observed at the ordering activity
location.
c.       AFTER HOURS
Should the ordering activity require that maintenance be performed outside of Regular Hours, charges for such maintenance, if any, will be
specified in the pricelist. Periods of less than one hour will be prorated to the nearest quarter hour.
d.       TRAVEL AND TRANSPORTATION
If any charge is to apply, over and above the regular maintenance rates, because of the distance between the ordering activity location and the
Contractor’s service area, the charge will be negotiated at the Task Order level.
NONE

e.       QUANTITY DISCOUNTS
Quantity discounts from listed maintenance service rates for multiple equipment owned and/or leased by a ordering activity are indicated
below:
                  Quantity Range              Discounts
                  ___0____ Units              __0_____%
                  ________ Units              ________%
                  ________ Units              ________%


9.       REPAIR SERVICE RATE PROVISIONS
a.      CHARGES. Charges for repair service will include the labor charge, computed at the rates set forth below, for the time during which
repairmen are actually engaged in work, and, when applicable, the charge for travel or transportation.
b.       MULTIPLE MACHINES. When repairs are ordered by a ordering activity on two or more machines located in one or more buildings
within walking distance of each other, the charges will be computed from the time the repairman commences work on the first machine, until the
work is completed on the last machine. The time required to go from one machine to another, or from one building to another, will be
considered actual work performance, and chargeable to the ordering activity, provided the time consumed in going between machines (or
buildings) is reasonable.
c.       TRAVEL OR TRANSPORTATION
         (1)      AT THE CONTRACTOR'S SHOP
                  (a)      When equipment is returned to the Contractor's shop for adjustments or repairs which are not covered by the
                  guarantee/warranty provision, the cost of transportation, packing, etc., from the ordering activity location to the Contractor's
                  plant, and return to the ordering activity location, shall be borne by the ordering activity.
                  (b)     The ordering activity should not return defective equipment to the Contractor for adjustments and repairs or
                  replacement without his prior consultation and instruction.
         (2)      AT THE ORDERING ACTIVITY LOCATION (Within Established Service Areas)
         When equipment is repaired at the ordering activity location, and repair service rates are established for service areas or zones, the
         listed rates are applicable to any ordering activity location within such service areas or zones. No extra charge, time, or expense will
         be allowed for travel or transportation of repairmen or machines to or from the ordering activity office; such overhead is included in
         the repair service rates listed.
         (3)      AT THE ORDERING ACTIVITY LOCATION (Outside Established Service Areas)
                  (a)     If repairs are to be made at the ordering activity location, and the location is outside the service area as shown in
                  paragraph 1.a, the repair service and mileage rates negotiated per subparagraphs 1.a and 8.d will apply.
                  (b)       When the overall travel charge computed at the above mileage rate is unreasonable (considering the time required for
                  travel, actual and necessary transportation costs, and the allowable ordering activity per diem rate for each night the repairman
                  is required to remain overnight at the ordering activity location), the ordering activity shall have the option of reimbursing the
                  Contractor for actual costs, provided that the actual costs are reasonable and allowable. The Contractor shall furnish the

                                                                                                                                 Page 17 of 44
                  ordering activity with a report of travel performed and related expenses incurred. The report shall include departure and
                  arrival dates, times, and the applicable mode of travel.
d.       LABOR RATES
         (1)      REGULAR HOURS
         The Regular Hours repair service rates listed herein shall entitle the ordering activity to repair service during the period 8:00 a.m. to
         5:00 p.m., Monday through Friday, exclusive of holidays observed at the ordering activity location. There shall be no additional
         charge for repair service which was requested during Regular Hours, but performed outside the Regular Hours defined above, at the
         convenience of the Contractor.
         (2)      AFTER HOURS
         When the ordering activity requires that repair service be performed outside the Regular Hours defined above, except Sundays and
         Holidays observed at the ordering activity location, the After Hours repair service rates listed herein shall apply. The Regular Hours
         rates defined above shall apply when repair service is requested during Regular Hours, but performed After Hours at the convenience
         of the Contractor.
         (3)      SUNDAYS AND HOLIDAYS
         When the ordering activity requires that repair service be performed on Sundays and Holidays observed at the ordering activity
         location, the Sundays and Holidays repair service rates listed herein shall apply. When repair service is requested to be performed
         during Regular Hours and/or After Hours, but is performed at the convenience of the Contractor on Sundays or Holidays observed at
         the ordering activity location, the Regular Hours and/or After Hours repair service rates, as applicable, shall apply.


REPAIR SERVICE RATES – Included in maintenance plans
                                                        REGULAR                 AFTER                  SUNDAYS AND
                                     MINIMUM            HOURS                   HOURS                  HOLIDAYS
LOCATION                             CHARGE*            PER HOUR**              PER HOUR**             PER HOUR
CONTRACTOR'S SHOP                    _______            __________              __________             ___________
ORDERING ACTIVITY LOCATION
(WITHIN ESTABLISHED
SERVICE AREAS)           _______                        __________              __________             ___________
ORDERING ACTIVITY LOCATION
(OUTSIDE ESTABLISHED
SERVICE AREAS)           _______                        __________              __________             ___________
*MINIMUM CHARGES INCLUDE ___ FULL HOURS ON THE JOB.
**FRACTIONAL HOURS, AT THE END OF THE JOB, WILL BE PRORATED TO THE NEAREST QUARTER HOUR.


10.      REPAIR PARTS/SPARE PARTS RATE PROVISIONS
All parts, furnished as spares or as repair parts in connection with the repair of equipment, unless otherwise indicated in this pricelist, shall be
new, standard parts manufactured by the equipment manufacturer. All parts shall be furnished at prices indicated in the Contractor's
commercial pricelist dated ______________, at a discount of ______% from such listed prices.


11.      GUARANTEE/WARRANTY—REPAIR SERVICE AND REPAIR PARTS/SPARE PARTS
a.       REPAIR SERVICE
All repair work will be guaranteed/warranted for a period of _Will be determined by which plan is chosen by ordering agency_


b.       REPAIR PARTS/SPARE PARTS
All parts, furnished either as spares or repairs parts will be guaranteed/warranted for a period _1 year for electronics, 5 years for parts_

                                                                                                                                   Page 18 of 44
12.      INVOICES AND PAYMENTS
a.       Maintenance Service
         (1)      Invoices for maintenance service shall be submitted by the Contractor on a quarterly or monthly basis, after the completion of
         such period. Maintenance charges must be paid in arrears (31 U.S.C. 3324). PROMPT PAYMENT DISCOUNT, IF APPLICABLE,
         SHALL BE SHOWN ON THE INVOICE.
         (2)      Payment for maintenance service of less than one month's duration shall be prorated at 1/30th of the monthly rate for each
         calendar day.
b.       Repair Service and Repair Parts/Spare Parts
Invoices for repair service and parts shall be submitted by the Contractor as soon as possible after completion of work. Payment under blanket
purchase agreements will be made quarterly or monthly, except where cash payment procedures are used. Invoices shall be submitted
separately to each ordering activity office ordering services under the contract. The cost of repair parts shall be shown as a separate item on the
invoice, and shall be priced in accordance with paragraph #10, above. PROMPT PAYMENT DISCOUNT, IF APPLICABLE, SHALL BE
SHOWN ON THE INVOICE.




                                                                                                                                Page 19 of 44
TERMS AND CONDITIONS APPLICABLE TO TERM SOFTWARE LICENSES (SPECIAL ITEM NUMBER
 132-32), PERPETUAL SOFTWARE LICENSES (SPECIAL ITEM NUMBER 132-33) AND MAINTENANCE
      AS A SERVICE (SPECIAL ITEM NUMBER 132-34) OF GENERAL PURPOSE COMMERCIAL
                         INFORMATION TECHNOLOGY SOFTWARE


1.       INSPECTION/ACCEPTANCE
The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The ordering activity reserves the
right to inspect or test any software that has been tendered for acceptance. The ordering activity may require repair or replacement of
nonconforming software at no increase in contract price. The ordering activity must exercise its postacceptance rights (1) within a reasonable
time after the defect was discovered or should have been discovered; and (2) before any substantial change occurs in the condition of the
software, unless the change is due to the defect in the software.


2.       GUARANTEE/WARRANTY
a.     Unless specified otherwise in this contract, the Contractor’s standard commercial guarantee/warranty as stated in the contract’s
commercial pricelist will apply to this contract.




b.       The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose
described in this contract.
c.       Limitation of Liability. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the
ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.


3.       TECHNICAL SERVICES


                                                                                                                              Page 20 of 44
The Contractor, without additional charge to the ordering activity, shall provide a hot line technical support number _1-877-4-ZIVELO, Option
3_ for the purpose of providing user assistance and guidance in the implementation of the software. The technical support number is available
from _8:00 a.m. EST_ to _5:00 p.m. EST_.


4.        SOFTWARE MAINTENANCE
a.        Software maintenance as it is defined: (select software maintenance type) :


___X___            1. Software Maintenance as a Product (SIN 132-32 or SIN 132-33)


                   Software maintenance as a product includes the publishing of bug/defect fixes via patches and updates/upgrades in function
                   and technology to maintain the operability and usability of the software product. It may also include other no charge support
                   that are included in the purchase price of the product in the commercial marketplace. No charge support includes items such
                   as user blogs, discussion forums, on-line help libraries and FAQs (Frequently Asked Questions), hosted chat rooms, and
                   limited telephone, email and/or web-based general technical support for user’s self diagnostics.


                   Software maintenance as a product does NOT include the creation, design, implementation, integration, etc. of a software
                   package. These examples are considered software maintenance as a service.

                   Software Maintenance as a product is billed at the time of purchase.


_______            2.   Software Maintenance as a Service (SIN 132-34)


                   Software maintenance as a service creates, designs, implements, and/or integrates customized changes to software that solve
                   one or more problems and is not included with the price of the software. Software maintenance as a service includes person-
                   to-person communications regardless of the medium used to communicate: telephone support, on-line technical support,
                   customized support, and/or technical expertise which are charged commercially. Software maintenance as a service is billed
                   arrears in accordance with 31 U.S.C. 3324.


                   Software maintenance as a service is billed in arrears in accordance with 31 U.S.C. 3324.


b.      Invoices for maintenance service shall be submitted by the Contractor on a quarterly or monthly basis, after the completion of such
period. Maintenance charges must be paid in arrears (31 U.S.C. 3324). PROMPT PAYMENT DISCOUNT, IF APPLICABLE, SHALL BE
SHOWN ON THE INVOICE.


5.        PERIODS OF TERM LICENSES (SIN 132-32) AND MAINTENANCE (SIN 132-34)
a.        The Contractor shall honor orders for periods for the duration of the contract period or a lessor period of time.
b.      Term licenses and/or maintenance may be discontinued by the ordering activity on thirty (30) calendar days written notice to the
Contractor.
c.       Annual Funding. When annually appropriated funds are cited on an order for term licenses and/or maintenance, the period of the term
licenses and/or maintenance shall automatically expire on September 30 of the contract period, or at the end of the contract period, whichever
occurs first. Renewal of the term licenses and/or maintenance orders citing the new appropriation shall be required, if the term licenses and/or
maintenance is to be continued during any remainder of the contract period.
d.       Cross-Year Funding Within Contract Period. Where an ordering activity’s specific appropriation authority provides for funds in
excess of a 12 month (fiscal year) period, the ordering activity may place an order under this schedule contract for a period up to the expiration
of the contract period, notwithstanding the intervening fiscal years.

                                                                                                                                Page 21 of 44
e.       Ordering activities should notify the Contractor in writing thirty (30) calendar days prior to the expiration of an order, if the term
licenses and/or maintenance is to be terminated at that time. Orders for the continuation of term licenses and/or maintenance will be required if
the term licenses and/or maintenance is to be continued during the subsequent period.


6.       CONVERSION FROM TERM LICENSE TO PERPETUAL LICENSE
a.        The ordering activity may convert term licenses to perpetual licenses for any or all software at any time following acceptance of
software. At the request of the ordering activity the Contractor shall furnish, within ten (l0) calendar days, for each software product that is
contemplated for conversion, the total amount of conversion credits which have accrued while the software was on a term license and the date
of the last update or enhancement.
b.      Conversion credits which are provided shall, within the limits specified, continue to accrue from one contract period to the next,
provided the software remains on a term license within the ordering activity.
c.       The term license for each software product shall be discontinued on the day immediately preceding the effective date of conversion
from a term license to a perpetual license.
d.        The price the ordering activity shall pay will be the perpetual license price that prevailed at the time such software was initially ordered
under a term license, or the perpetual license price prevailing at the time of conversion from a term license to a perpetual license, whichever is
the less, minus an amount equal to __________% of all term license payments during the period that the software was under a term license
within the ordering activity.


7.       TERM LICENSE CESSATION
a.       After a software product has been on a continuous term license for a period of ___________ * months, a fully paid-up, non-exclusive,
perpetual license for the software product shall automatically accrue to the ordering activity. The period of continuous term license for
automatic accrual of a fully paid-up perpetual license does not have to be achieved during a particular fiscal year; it is a written Contractor
commitment which continues to be available for software that is initially ordered under this contract, until a fully paid-up perpetual license
accrues to the ordering activity. However, should the term license of the software be discontinued before the specified period of the continuous
term license has been satisfied, the perpetual license accrual shall be forfeited.
b.      The Contractor agrees to provide updates and maintenance service for the software after a perpetual license has accrued, at the prices
and terms of Special Item Number l32-34, if the licensee elects to order such services. Title to the software shall remain with the Contractor.


8.       UTILIZATION LIMITATIONS - (SIN 132-32, SIN 132-33, AND SIN 132-34)
a.       Software acquisition is limited to commercial computer software defined in FAR Part 2.101.
b.       When acquired by the ordering activity, commercial computer software and related documentation so legend shall be subject to the
following:
         (1)      Title to and ownership of the software and documentation shall remain with the Contractor, unless otherwise specified.
         (2)       Software licenses are by site and by ordering activity. An ordering activity is defined as a cabinet level or independent
         ordering activity. The software may be used by any subdivision of the ordering activity (service, bureau, division, command, etc.) that
         has access to the site the software is placed at, even if the subdivision did not participate in the acquisition of the software. Further, the
         software may be used on a sharing basis where multiple agencies have joint projects that can be satisfied by the use of the software
         placed at one ordering activity's site. This would allow other agencies access to one ordering activity's database. For ordering activity
         public domain databases, user agencies and third parties may use the computer program to enter, retrieve, analyze and present data.
         The user ordering activity will take appropriate action by instruction, agreement, or otherwise, to protect the Contractor's proprietary
         property with any third parties that are permitted access to the computer programs and documentation in connection with the user
         ordering activity's permitted use of the computer programs and documentation. For purposes of this section, all such permitted third
         parties shall be deemed agents of the user ordering activity.
         (3)      Except as is provided in paragraph 8.b(2) above, the ordering activity shall not provide or otherwise make available the
         software or documentation, or any portion thereof, in any form, to any third party without the prior written approval of the Contractor.
         Third parties do not include prime Contractors, subcontractors and agents of the ordering activity who have the ordering activity's
         permission to use the licensed software and documentation at the facility, and who have agreed to use the licensed software and
         documentation only in accordance with these restrictions. This provision does not limit the right of the ordering activity to use
         software, documentation, or information therein, which the ordering activity may already have or obtains without restrictions.
                                                                                                                                   Page 22 of 44
         (4)        The ordering activity shall have the right to use the computer software and documentation with the computer for which it is
         acquired at any other facility to which that computer may be transferred, or in cases of Disaster Recovery, the ordering activity has the
         right to transfer the software to another site if the ordering activity site for which it is acquired is deemed to be unsafe for ordering
         activity personnel; to use the computer software and documentation with a backup computer when the primary computer is inoperative;
         to copy computer programs for safekeeping (archives) or backup purposes; to transfer a copy of the software to another site for
         purposes of benchmarking new hardware and/or software; and to modify the software and documentation or combine it with other
         software, provided that the unmodified portions shall remain subject to these restrictions.
         (5)      "Commercial Computer Software" may be marked with the Contractor's standard commercial restricted rights legend, but the
         schedule contract and schedule pricelist, including this clause, "Utilization Limitations" are the only governing terms and conditions,
         and shall take precedence and supersede any different or additional terms and conditions included in the standard commercial legend.


9.       SOFTWARE CONVERSIONS - (SIN 132-32 AND SIN 132-33)
Full monetary credit will be allowed to the ordering activity when conversion from one version of the software to another is made as the result
of a change in operating system , or from one computer system to another. Under a perpetual license (132-33), the purchase price of the new
software shall be reduced by the amount that was paid to purchase the earlier version. Under a term license (132-32), conversion credits which
accrued while the earlier version was under a term license shall carry forward and remain available as conversion credits which may be applied
towards the perpetual license price of the new version.


10.      DESCRIPTIONS AND EQUIPMENT COMPATIBILITY
The Contractor shall include, in the schedule pricelist, a complete description of each software product and a list of equipment on which the
software can be used. Also, included shall be a brief, introductory explanation of the modules and documentation which are offered.


11.      RIGHT-TO-COPY PRICING
The Contractor shall insert the discounted pricing for right-to-copy licenses.




                                                                                                                               Page 23 of 44
                                               USA COMMITMENT TO PROMOTE
                                               SMALL BUSINESS PARTICIPATION
                                                 PROCUREMENT PROGRAMS

                                                                  PREAMBLE
ZIVELO Corp provides commercial products and services to ordering activities. We are committed to promoting participation of small, small
disadvantaged and women-owned small businesses in our contracts. We pledge to provide opportunities to the small business community
through reselling opportunities, mentor-protégé programs, joint ventures, teaming arrangements, and subcontracting.

                                                                COMMITMENT
To actively seek and partner with small businesses.
To identify, qualify, mentor and develop small, small disadvantaged and women-owned small businesses by purchasing from these businesses
whenever practical.
To develop and promote company policy initiatives that demonstrate our support for awarding contracts and subcontracts to small business
concerns.
To undertake significant efforts to determine the potential of small, small disadvantaged and women-owned small business to supply products
and services to our company.
To insure procurement opportunities are designed to permit the maximum possible participation of small, small disadvantaged, and women-
owned small businesses.
To attend business opportunity workshops, minority business enterprise seminars, trade fairs, procurement conferences, etc., to identify and
increase small businesses with whom to partner.
To publicize in our marketing publications our interest in meeting small businesses that may be interested in subcontracting opportunities.
We signify our commitment to work in partnership with small, small disadvantaged and women-owned small
businesses to promote and increase their participation in ordering activity contracts. To accelerate potential opportunities please contact Ziver
Birg, 877-494-8356, ziver.birg@zivelo.com , 765-573-4963.




                                                                                                                                Page 24 of 44
                                                             BEST VALUE
                                                    BLANKET PURCHASE AGREEMENT
                                                      FEDERAL SUPPLY SCHEDULE
ZIVELO Corp
In the spirit of the Federal Acquisition Streamlining Act (ordering activity) and (Contractor) enter into a cooperative agreement to further
reduce the administrative costs of acquiring commercial items from the General Services Administration (GSA) Federal Supply Schedule
Contract(s) ____________________.
Federal Supply Schedule contract BPAs eliminate contracting and open market costs such as: search for sources; the development of technical
documents, solicitations and the evaluation of offers. Teaming Arrangements are permitted with Federal Supply Schedule Contractors in
accordance with Federal Acquisition Regulation (FAR) 9.6.
This BPA will further decrease costs, reduce paperwork, and save time by eliminating the need for repetitive, individual purchases from the
schedule contract. The end result is to create a purchasing mechanism for the ordering activity that works better and costs less.


Signatures



Ordering Activity                   Date                     Contractor                        Date




                                                                                                                               Page 25 of 44
                                                                                                                BPA NUMBER_____________

                                                           ZIVELO Corp
                                                  BLANKET PURCHASE AGREEMENT
Pursuant to GSA Federal Supply Schedule Contract Number(s)____________, Blanket Purchase Agreements, the Contractor agrees to the
following terms of a Blanket Purchase Agreement (BPA) EXCLUSIVELY WITH (ordering activity):
(1)      The following contract items can be ordered under this BPA. All orders placed against this BPA are subject to the terms and conditions
of the contract, except as noted below:
         MODEL NUMBER/PART NUMBER                              *SPECIAL BPA DISCOUNT/PRICE




(2)      Delivery:
         DESTINATION                                           DELIVERY SCHEDULES / DATES




(3)    The ordering activity estimates, but does not guarantee, that the volume of purchases through this agreement will be
_________________________.

(4)      This BPA does not obligate any funds.

(5)      This BPA expires on _________________ or at the end of the contract period, whichever is earlier.

(6)      The following office(s) is hereby authorized to place orders under this BPA:
         OFFICE                                                POINT OF CONTACT




(7)      Orders will be placed against this BPA via Electronic Data Interchange (EDI), FAX, or paper.

(8)      Unless otherwise agreed to, all deliveries under this BPA must be accompanied by delivery tickets or sales slips that must contain the
following information as a minimum:
         (a)      Name of Contractor;
         (b)      Contract Number;
         (c)      BPA Number;
         (d)      Model Number or National Stock Number (NSN);
         (e)      Purchase Order Number;
         (f)      Date of Purchase;


                                                                                                                              Page 26 of 44
        (g)      Quantity, Unit Price, and Extension of Each Item (unit prices and extensions need not be shown when incompatible with the
        use of automated systems; provided, that the invoice is itemized to show the information); and
        (h)      Date of Shipment.

(9)      The requirements of a proper invoice are specified in the Federal Supply Schedule contract. Invoices will be submitted to the address
specified within the purchase order transmission issued against this BPA.

(10)     The terms and conditions included in this BPA apply to all purchases made pursuant to it. In the event of an inconsistency between the
provisions of this BPA and the Contractor’s invoice, the provisions of this BPA will take precedence.
*******************************************************************************************




                                                                                                                             Page 27 of 44
                                                  BASIC GUIDELINES FOR USING
                                              “CONTRACTOR TEAM ARRANGEMENTS”
Federal Supply Schedule Contractors may use “Contractor Team Arrangements” (see FAR 9.6) to provide solutions when responding to a
ordering activity requirements.
These Team Arrangements can be included under a Blanket Purchase Agreement (BPA). BPAs are permitted under all Federal Supply
Schedule contracts.
Orders under a Team Arrangement are subject to terms and conditions or the Federal Supply Schedule Contract.
Participation in a Team Arrangement is limited to Federal Supply Schedule Contractors.
Customers should refer to FAR 9.6 for specific details on Team Arrangements.
Here is a general outline on how it works:
                 The customer identifies their requirements.
                 Federal Supply Schedule Contractors may individually meet the customers needs, or -
                 Federal Supply Schedule Contractors may individually submit a Schedules “Team Solution” to meet the customer’s
                  requirement.
                 Customers make a best value selection.




                                                                                                                        Page 28 of 44
                                                                                                                        PRICE        PRICE
                                                                                MOST      DISC
  SIN(s)                                 UNIT      TIME OF                                        MFC        DISC      OFFERE      OFFERE
                               BRAND                             COMMCERCIA   FAVORED    OFFERE
PROPOSE       PRODUCT                     OF       DELIVER                                        PRIC     OFFERE     D TO GSA     D TO GSA
                               NAME                                L PRICE    CUSTOME     D TO
    D                                   ISSUE       Y ARO                                          E       D TO GSA   (excluding   (including
                                                                               R (MFC)    MFC
                                                                                                                         IFF)         IFF)




              C2 Desktop
               Terminal
                               ZIVELO              TBD at task
132-8                          Corp     Terminal   order level      $1,495    Dealers       10%   $1,346        11%       $1,331       $1,341



            C2 24” Medium
             Tall Desktop
               Terminal
                               ZIVELO              TBD at task
132-8                          Corp     Terminal   order level      $1,995    Dealers       10%   $1,796        11%       $1,776       $1,789



            C3 Wallmount
              Terminal
                               ZIVELO              TBD at task
132-8                          Corp     Terminal   order level      $1,595    Dealers       10%   $1,436        11%       $1,420       $1,430


              C3 Medium
              Wallmount
               Terminal
                               ZIVELO              TBD at task
132-8                          Corp     Terminal   order level      $1,695    Dealers       10%   $1,526        11%       $1,509       $1,520



            C3 Medium Tall
              Wallmount
               Terminal
                               ZIVELO              TBD at task
132-8                          Corp     Terminal   order level      $1,695    Dealers       10%   $1,526        11%       $1,509       $1,520


           C3 Angled Front
             Wallmount
              Terminal
                               ZIVELO              TBD at task
132-8                          Corp     Terminal   order level      $1,795    Dealers       10%   $1,616        11%       $1,598       $1,610



           C6 Floor Standing
               Terminal
                               ZIVELO              TBD at task
132-8                          Corp     Terminal   order level      $1,895    Dealers       10%   $1,706        11%       $1,687       $1,699



              C6 24” Floor
           Standing Terminal
                               ZIVELO              TBD at task
132-8                          Corp     Terminal   order level      $2,295    Dealers       10%   $2,066        11%       $2,043       $2,058

                                                                                                                      Page 29 of 44
        C6 Angled Front
         Floor Standing
            Terminal
                            ZIVELO              TBD at task
132-8                       Corp     Terminal   order level   $2,195   Dealers   10%   $1,976   11%      $1,954       $1,968




        C7 Medium Floor
        Standing Terminal

                            ZIVELO              TBD at task
132-8                       Corp     Terminal   order level   $2,095   Dealers   10%   $1,886   11%      $1,865       $1,879



         C7 24” Medium
         Floor Standing
            Terminal
                            ZIVELO              TBD at task
132-8                       Corp     Terminal   order level   $2,695   Dealers   10%   $2,426   11%      $2,399       $2,417



         C7 Angled Front
           Front Floor
        Standing Terminal
                            ZIVELO              TBD at task
132-8                       Corp     Terminal   order level   $2,395   Dealers   10%   $2,156   11%      $2,132       $2,148




          C7 24" Angled
        Front Front Floor
        Standing Terminal

                            ZIVELO              TBD at task
132-8                       Corp     Terminal   order level   $2,695   Dealers   10%   $2,426   11%      $2,399       $2,417



          C7 Deep Floor
        Standing Terminal
                            ZIVELO              TBD at task
132-8                       Corp     Terminal   order level   $2,295   Dealers   10%   $2,066   11%      $2,043       $2,058



        C7 24” Deep Floor
        Standing Terminal
                            ZIVELO              TBD at task
132-8                       Corp     Terminal   order level   $2,795   Dealers   10%   $2,516   11%      $2,488       $2,506




         C7 Deep Angled
        Front Front Floor
        Standing Terminal

                            ZIVELO              TBD at task
132-8                       Corp     Terminal   order level   $2,595   Dealers   10%   $2,336   11%      $2,310       $2,327




                                                                                                      Page 30 of 44
           C7 24" Deep
        Angled Front Front
          Floor Standing
             Terminal


                             ZIVELO              TBD at task
132-8                        Corp     Terminal   order level   $2,895   Dealers   10%   $2,606   11%      $2,577       $2,596


         C7 Double Deep
          Floor Standing
             Terminal
                             ZIVELO              TBD at task
132-8                        Corp     Terminal   order level   $2,495   Dealers   10%   $2,246   11%      $2,221       $2,237



         C10 32" Portrait
          Large Format
            Terminal
                             ZIVELO              TBD at task
132-8                        Corp     Terminal   order level   $3,195   Dealers   10%   $2,876   11%      $2,844       $2,865



        C10 32" Landscape
          Large Format
             Terminal
                             ZIVELO              TBD at task
132-8                        Corp     Terminal   order level   $3,495   Dealers   10%   $3,146   11%      $3,111       $3,134



         C10 42" Portrait
          Large Format
            Terminal
                             ZIVELO              TBD at task
132-8                        Corp     Terminal   order level   $3,595   Dealers   10%   $3,236   11%      $3,200       $3,224



        C10 42" Landscape
          Large Format
             Terminal
                             ZIVELO              TBD at task
132-8                        Corp     Terminal   order level   $3,895   Dealers   10%   $3,506   11%      $3,467       $3,493



          Q24 24" Digital
         Signage Solution
                             ZIVELO              TBD at task
132-8                        Corp     Solution   order level   $2,195   Dealers   10%   $1,976   11%      $1,954       $1,968



          Q32 32" Digital
         Signage Solution
                             ZIVELO              TBD at task
132-8                        Corp     Solution   order level   $2,595   Dealers   10%   $2,336   11%      $2,310       $2,327



          Q42 42" Digital
         Signage Solution
                             ZIVELO              TBD at task
132-8                        Corp     Solution   order level   $2,995   Dealers   10%   $2,696   11%      $2,666       $2,686




                                                                                                       Page 31 of 44
        C6 Floor Standing
            Terminal -
          Photobooth
                             ZIVELO              TBD at task
132-8                        Corp     Solution   order level   $3,495   Dealers   10%   $3,146   11%      $3,111       $3,134



        Extended Base for
         Certain Options
                             ZIVELO              TBD at task
132-8                        Corp     Terminal   order level   $595     Dealers   10%    $536    11%       $530         $534



             19" SAW
           Touchscreen
                             ZIVELO              TBD at task
132-8                        Corp     Screen     order level   $295     Dealers   10%    $266    11%       $263         $265



             19" ELO
           Touchscreen
                             ZIVELO              TBD at task
132-8                        Corp     Screen     order level   $295     Dealers   10%    $266    11%       $263         $265



             24" SAW
           Touchscreen
                             ZIVELO              TBD at task
132-8                        Corp     Screen     order level   $425     Dealers   10%    $383    11%       $378         $381



        32" IR Touchscreen

                             ZIVELO              TBD at task
132-8                        Corp     Screen     order level   $895     Dealers   10%    $806    11%       $797         $803



        42" IR Touchscreen

                             ZIVELO              TBD at task
132-8                        Corp     Screen     order level   $1,095   Dealers   10%    $986    11%       $975         $982



        Keyboard/Trackbal
            l Module
                             ZIVELO              TBD at task
132-8                        Corp     Module     order level   $365     Dealers   10%    $329    11%       $325         $327



        Magstripe Reader
           Full Insert
                             ZIVELO              TBD at task
132-8                        Corp     Insert     order level   $165     Dealers   10%    $149    11%       $147         $148



        Magstripe Reader
             Swipe
                             ZIVELO              TBD at task
132-8                        Corp     Swipe      order level   $165     Dealers   10%    $149    11%       $147         $148




                                                                                                       Page 32 of 44
         Full Insert Smart
          Card/Magnetic
           Stripe Reader
                             ZIVELO             TBD at task
132-8                        Corp     Reader    order level   $235   Dealers   10%   $212   11%       $209        $211



        Barcode Reader 1D

                             ZIVELO             TBD at task
132-8                        Corp     Reader    order level   $375   Dealers   10%   $338   11%       $334        $336




        Motorola Symbol
         MS4407 Omni-
         Directional Bar
         Code Scanner


                             ZIVELO             TBD at task
132-8                        Corp     Scanner   order level   $495   Dealers   10%   $446   11%       $441        $444



        Fingerprint Reader

                             ZIVELO             TBD at task
132-8                        Corp     Reader    order level   $195   Dealers   10%   $176   11%       $174        $175



         Proximity Sensor

                             ZIVELO             TBD at task
132-8                        Corp     Sensor    order level   $255   Dealers   10%   $230   11%       $227        $229



         Bill Acceptor 250

                             ZIVELO             TBD at task
132-8                        Corp     Unit      order level   $395   Dealers   10%   $356   11%       $352        $354



        Bill Acceptor 1000

                             ZIVELO             TBD at task
132-8                        Corp     Unit      order level   $465   Dealers   10%   $419   11%       $414        $417



          MEI Cashflow
           CFSCL6600
                             ZIVELO             TBD at task
132-8                        Corp     Unit      order level   $695   Dealers   10%   $626   11%       $619        $623



          MEI BNF Bezel
            Upgrade
                             ZIVELO             TBD at task
132-8                        Corp     Unit      order level   $675   Dealers   10%   $608   11%       $601        $605



        Bill Acceptor Safe
                600
                             ZIVELO             TBD at task
132-8                        Corp     Safe      order level   $365   Dealers   10%   $329   11%       $325        $327



                                                                                                  Page 33 of 44
        Bill Acceptor Safe
               1000
                              ZIVELO             TBD at task
132-8                         Corp     Safe      order level   $435     Dealers   10%    $392    11%       $387         $390



          Coin Acceptor

                              ZIVELO   Accepto   TBD at task
132-8                         Corp     r         order level   $335     Dealers   10%    $302    11%       $298         $300



        Coin Acceptor Safe
             with Bin
                              ZIVELO             TBD at task
132-8                         Corp     Safe      order level   $225     Dealers   10%    $203    11%       $200         $202



             Pin Pad

                              ZIVELO             TBD at task
132-8                         Corp     Pad       order level   $225     Dealers   10%    $203    11%       $200         $202



        Signature Capture
             Device
                              ZIVELO             TBD at task
132-8                         Corp     Device    order level   $345     Dealers   10%    $311    11%       $307         $309



         58mm Thermal
         Receipt Printer
                              ZIVELO             TBD at task
132-8                         Corp     Printer   order level   $595     Dealers   10%    $536    11%       $530         $534



         80mm Thermal
         Receipt Printer
                              ZIVELO             TBD at task
132-8                         Corp     Printer   order level   $665     Dealers   10%    $599    11%       $592         $596



         112mm Thermal
          Receipt Printer
                              ZIVELO             TBD at task
132-8                         Corp     Printer   order level   $775     Dealers   10%    $698    11%       $690         $695



           Laser Printer

                              ZIVELO             TBD at task
132-8                         Corp     Printer   order level   $365     Dealers   10%    $329    11%       $325         $327



        Color Laser Printer

                              ZIVELO             TBD at task
132-8                         Corp     Printer   order level   $595     Dealers   10%    $536    11%       $530         $534



        kITX Ticket Printer

                              ZIVELO             TBD at task
132-8                         Corp     Printer   order level   $2,080   Dealers   10%   $1,872   11%      $1,851       $1,865



                                                                                                       Page 34 of 44
         Gift Card Printer

                               ZIVELO             TBD at task
132-8                          Corp     Printer   order level   $3,950   Dealers   10%   $3,555   11%      $3,516       $3,542



        Gift Card Printer -
            Mag Stirpe
        Encoded Module
                               ZIVELO             TBD at task
132-8                          Corp     Module    order level   $695     Dealers   10%    $626    11%       $619         $623


           Custom IT
        KPM300H Thermal
            Printer
                               ZIVELO             TBD at task
132-8                          Corp     Printer   order level   $1,395   Dealers   10%   $1,256   11%      $1,242       $1,251



           HD Webcam

                               ZIVELO             TBD at task
132-8                          Corp     Webcam    order level   $225     Dealers   10%    $203    11%       $200         $202



          Media Reader

                               ZIVELO             TBD at task
132-8                          Corp     Reader    order level   $135     Dealers   10%    $122    11%       $120         $121



        Stereo Headphone
               Jack
                               ZIVELO             TBD at task
132-8                          Corp     Jack      order level    $75     Dealers   10%     $68    11%        $67          $67



          Wireless Kit -
          802.11n (b/g)
                               ZIVELO             TBD at task
132-8                          Corp     Kit       order level   $225     Dealers   10%    $203    11%       $200         $202



        Privacy Filter - 19"
             Standard
                               ZIVELO             TBD at task
132-8                          Corp     Filter    order level   $145     Dealers   10%    $131    11%       $129         $130



          19" Overhead
            Monitor
                               ZIVELO             TBD at task
132-8                          Corp     Monitor   order level   $595     Dealers   10%    $536    11%       $530         $534



          24" Overhead
            Monitor
                               ZIVELO             TBD at task
132-8                          Corp     Monitor   order level   $895     Dealers   10%    $806    11%       $797         $803



          32" Overhead
            Monitor
                               ZIVELO             TBD at task
132-8                          Corp     Monitor   order level   $1,295   Dealers   10%   $1,166   11%      $1,153       $1,161

                                                                                                        Page 35 of 44
        Rolling Base Plate
          with Casters
                               ZIVELO           TBD at task
132-8                          Corp     Plate   order level   $275   Dealers   10%   $248   11%       $245        $247


           Oversized
        Heavyweight Base
             Plate
                               ZIVELO           TBD at task
132-8                          Corp     Plate   order level   $225   Dealers   10%   $203   11%       $200        $202



        Heavyweight Base
             Plate
                               ZIVELO           TBD at task
132-8                          Corp     Plate   order level   $135   Dealers   10%   $122   11%       $120        $121



         Bolt-Down Base
              Plate
                               ZIVELO           TBD at task
132-8                          Corp     Plate   order level   $55    Dealers   10%    $50   11%        $49         $49


            Double
        Heavyweight Base                                      $235
             Plate
                               ZIVELO           TBD at task
132-8                          Corp     Plate   order level          Dealers   10%   $212   11%       $209        $211



        Side Stabalizer Bars                                  $95

                               ZIVELO           TBD at task
132-8                          Corp     Bars    order level          Dealers   10%    $86   11%        $85         $85



           Internal UPS

                               ZIVELO           TBD at task
132-8                          Corp     UPS     order level   $185   Dealers   10%   $167   11%       $165        $166



           Curtain Rod

                               ZIVELO           TBD at task
132-8                          Corp     Rod     order level   $995   Dealers   10%   $896   11%       $886        $892



             Custom
           Engineering
                               ZIVELO           TBD at task
132-8                          Corp     Unit    order level   $145   Dealers   10%   $131   11%       $129        $130



        Powdercoat Finish
         Speciality Color
                               ZIVELO           TBD at task
132-8                          Corp     Color   order level   $165   Dealers   10%   $149   11%       $147        $148




                                                                                                  Page 36 of 44
        Powdercoat Finish
        Custom Color One-
         Time Setup Fee

                              ZIVELO           TBD at task
132-8                         Corp     Color   order level   $295   Dealers   10%   $266   11%       $263        $265



        Powdercoat Finish
        Custom Color Per
            Terminal
                              ZIVELO           TBD at task
132-8                         Corp     Color   order level   $165   Dealers   10%   $149   11%       $147        $148



        Powdercoat Finish
         Speciality Color -
              Poles
                              ZIVELO           TBD at task
132-8                         Corp     Color   order level   $65    Dealers   10%    $59   11%        $58         $58




        Powdercoat Finish
        Custom Color One-
         Time Setup Fee -
              Poles


                              ZIVELO           TBD at task
132-8                         Corp     Color   order level   $295   Dealers   10%   $266   11%       $263        $265




        Powdercoat Finish
        Custom Color Per
         Terminal - Poles

                              ZIVELO           TBD at task
132-8                         Corp     Color   order level   $65    Dealers   10%    $59   11%        $58         $58



        Small 1 Color Vinyl
               Logo
                              ZIVELO           TBD at task
132-8                         Corp     Logo    order level   $65    Dealers   10%    $59   11%        $58         $58



        Small 2 Color Vinyl
               Logo
                              ZIVELO           TBD at task
132-8                         Corp     Logo    order level   $90    Dealers   10%    $81   11%        $80         $81



        Small 3 Color Vinyl
               Logo
                              ZIVELO           TBD at task
132-8                         Corp     Logo    order level   $115   Dealers   10%   $104   11%       $102        $103



        Small 4 Color Vinyl
               Logo
                              ZIVELO           TBD at task
132-8                         Corp     Logo    order level   $140   Dealers   10%   $126   11%       $125        $126

                                                                                                 Page 37 of 44
         Medium 1 Color
           Vinyl Logo
                              ZIVELO             TBD at task
132-8                         Corp     Logo      order level   $90    Dealers   10%    $81   11%        $80         $81



         Medium 2 Color
           Vinyl Logo
                              ZIVELO             TBD at task
132-8                         Corp     Logo      order level   $125   Dealers   10%   $113   11%       $111        $112



         Medium 3 Color
           Vinyl Logo
                              ZIVELO             TBD at task
132-8                         Corp     Logo      order level   $160   Dealers   10%   $144   11%       $142        $143



         Medium 4 Color
           Vinyl Logo
                              ZIVELO             TBD at task
132-8                         Corp     Logo      order level   $195   Dealers   10%   $176   11%       $174        $175



        Large 1 Color Vinyl
               Logo
                              ZIVELO             TBD at task
132-8                         Corp     Logo      order level   $135   Dealers   10%   $122   11%       $120        $121



        Large 2 Color Vinyl
               Logo
                              ZIVELO             TBD at task
132-8                         Corp     Logo      order level   $185   Dealers   10%   $167   11%       $165        $166



        Large 3 Color Vinyl
               Logo
                              ZIVELO             TBD at task
132-8                         Corp     Logo      order level   $235   Dealers   10%   $212   11%       $209        $211



        Large 4 Color Vinyl
               Logo
                              ZIVELO             TBD at task
132-8                         Corp     Logo      order level   $285   Dealers   10%   $257   11%       $254        $256



        Full Frontal Vinyl
             Graphic
                              ZIVELO             TBD at task
132-8                         Corp     Graphic   order level   $275   Dealers   10%   $248   11%       $245        $247



        Full Vinyl Graphic
               Wrap
                              ZIVELO             TBD at task
132-8                         Corp     Wrap      order level   $495   Dealers   10%   $446   11%       $441        $444


          Small 1 Color
         Silkscreen Logo
              Setup
                              ZIVELO             TBD at task
132-8                         Corp     Logo      order level   $250   Dealers   10%   $225   11%       $223        $224



                                                                                                   Page 38 of 44
         Small 1 Color
        Silkscreen Logo
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level    $80     Dealers   10%    $72   11%        $71         $72


         Small 2 Color
        Silkscreen Logo
             Setup
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $500     Dealers   10%   $450   11%       $445        $448



         Small 2 Color
        Silkscreen Logo
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $130     Dealers   10%   $117   11%       $116        $117


         Small 3 Color
        Silkscreen Logo
             Setup
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $750     Dealers   10%   $675   11%       $668        $673



         Small 3 Color
        Silkscreen Logo
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $180     Dealers   10%   $162   11%       $160        $161


         Small 4 Color
        Silkscreen Logo
             Setup
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $1,000   Dealers   10%   $900   11%       $890        $897



         Small 4 Color
        Silkscreen Logo
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $230     Dealers   10%   $207   11%       $205        $206


        Medium 1 Color
        Silkscreen Logo
             Setup
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $300     Dealers   10%   $270   11%       $267        $269



        Medium 1 Color
        Silkscreen Logo
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $100     Dealers   10%    $90   11%        $89         $90


        Medium 2 Color
        Silkscreen Logo
             Setup
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $600     Dealers   10%   $540   11%       $534        $538



        Medium 2 Color
        Silkscreen Logo
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $160     Dealers   10%   $144   11%       $142        $143



                                                                                              Page 39 of 44
        Medium 3 Color
        Silkscreen Logo
             Setup
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $900     Dealers   10%    $810    11%       $801         $807



        Medium 3 Color
        Silkscreen Logo
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $220     Dealers   10%    $198    11%       $196         $197


        Medium 4 Color
        Silkscreen Logo
             Setup
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $1,200   Dealers   10%   $1,080   11%      $1,068       $1,076



        Medium 4 Color
        Silkscreen Logo
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $280     Dealers   10%    $252    11%       $249         $251


         Large 1 Color
        Silkscreen Logo
             Setup
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $500     Dealers   10%    $450    11%       $445         $448



         Large 1 Color
        Silkscreen Logo
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $150     Dealers   10%    $135    11%       $134         $135


         Large 2 Color
        Silkscreen Logo
             Setup
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $1,000   Dealers   10%    $900    11%       $890         $897



         Large 2 Color
        Silkscreen Logo
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $230     Dealers   10%    $207    11%       $205         $206


         Large 3 Color
        Silkscreen Logo
             Setup
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $1,500   Dealers   10%   $1,350   11%      $1,335       $1,345



         Large 3 Color
        Silkscreen Logo
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $310     Dealers   10%    $279    11%       $276         $278


         Large 4 Color
        Silkscreen Logo
             Setup
                          ZIVELO          TBD at task
132-8                     Corp     Logo   order level   $2,000   Dealers   10%   $1,800   11%      $1,780       $1,793



                                                                                                Page 40 of 44
           Large 4 Color
          Silkscreen Logo
                              ZIVELO             TBD at task
132-8                         Corp     Logo      order level   $390   Dealers   10%   $351   11%       $347        $350



          Dell Small Form
             Factor PC
                              ZIVELO             TBD at task
132-8                         Corp     PC        order level   $695   Dealers   10%   $626   11%       $619        $623



          Dell Ultra Small
          Form Factor PC
                              ZIVELO             TBD at task
132-8                         Corp     PC        order level   $745   Dealers   10%   $671   11%       $663        $668



         ZIVELO Ultra Small
           Form Factor PC
                              ZIVELO             TBD at task
132-8                         Corp     PC        order level   $495   Dealers   10%   $446   11%       $441        $444



          DSFF Processor
            Upgrade I
                              ZIVELO             TBD at task
132-32                        Corp     Upgrade   order level   $95    Dealers   10%    $86   11%        $85         $85



            DSFF RAM
            Upgrade I
                              ZIVELO             TBD at task
132-32                        Corp     Upgrade   order level   $65    Dealers   10%    $59   11%        $58         $58



            DSFF RAM
            Upgrade III
                              ZIVELO             TBD at task
132-32                        Corp     Upgrade   order level   $155   Dealers   10%   $140   11%       $138        $139



          DSFF Videocard
           Upgrade 1A
                              ZIVELO             TBD at task
132-32                        Corp     Upgrade   order level   $115   Dealers   10%   $104   11%       $102        $103



          DSFF Videocard
            Upgrade 2
                              ZIVELO             TBD at task
132-32                        Corp     Upgrade   order level   $550   Dealers   10%   $495   11%       $490        $493



         DUSFF Processor
           Upgrade I
                              ZIVELO             TBD at task
132-32                        Corp     Upgrade   order level   $95    Dealers   10%    $86   11%        $85         $85



          World Power Kit

                              ZIVELO             TBD at task
132-8                         Corp     Kit       order level   $125   Dealers   10%   $113   11%       $111        $112



                                                                                                   Page 41 of 44
            C2 Pro Install

                               ZIVELO              TBD at task
132-8                          Corp     Terminal   order level   $195   Dealers   10%   $176   11%       $174        $175



            C3 Pro Install

                               ZIVELO              TBD at task
132-8                          Corp     Terminal   order level   $245   Dealers   10%   $221   11%       $218        $220



            C6 Pro Install

                               ZIVELO              TBD at task
132-8                          Corp     Terminal   order level   $245   Dealers   10%   $221   11%       $218        $220



            C7 Pro Install

                               ZIVELO              TBD at task
132-8                          Corp     Terminal   order level   $245   Dealers   10%   $221   11%       $218        $220



           C10 Pro Install

                               ZIVELO              TBD at task
132-8                          Corp     Terminal   order level   $395   Dealers   10%   $356   11%       $352        $354



           Software: Pre-
            Installation
                               ZIVELO              TBD at task
132-32                         Corp     Terminal   order level   $150   Dealers   10%   $135   11%       $134        $135



         Software: SiteKiosk
             Installation
                               ZIVELO              TBD at task
132-32                         Corp     Terminal   order level   $150   Dealers   10%   $135   11%       $134        $135



         Custom Software-
             Licensing
                               ZIVELO              TBD at task
132-32                         Corp     License    order level   $300   Dealers   10%   $270   11%       $267        $269



         Custom Software-
          Install, Testing,
              Support
                               ZIVELO              TBD at task
132-32                         Corp     License    order level   $355   Dealers   10%   $320   11%       $316        $318



             Software
            Engineering
                               ZIVELO              TBD at task
132-32                         Corp     Hour       order level   $165   Dealers   10%   $149   11%       $147        $148



          Software License

                               ZIVELO              TBD at task
132-32                         Corp     License    order level   $165   Dealers   10%   $149   11%       $147        $148

                                                                                                     Page 42 of 44
         Software License-
              Bundle
                             ZIVELO              TBD at task
132-32                       Corp     License    order level   $220     Dealers   10%    $198    11%       $196         $197



         Software-Remote
             Licensing
                             ZIVELO              TBD at task
132-32                       Corp     License    order level   $105     Dealers   10%     $95    11%        $93          $94




          ZIVELO 1 Year
         Extended Onsite
          Maintenance
            Warranty


                             ZIVELO              TBD at task
132-12                       Corp     Terminal   order level   $1,296   Dealers   10%   $1,166   11%      $1,153       $1,162




          ZIVELO 2 Year
         Extended Onsite
          Maintenance
            Warranty


                             ZIVELO              TBD at task
132-12                       Corp     Terminal   order level   $1,574   Dealers   10%   $1,417   11%      $1,401       $1,411




          ZIVELO 3 Year
         Extended Onsite
          Maintenance
            Warranty


                             ZIVELO              TBD at task
132-12                       Corp     Terminal   order level   $2,320   Dealers   10%   $2,088   11%      $2,065       $2,080




          ZIVELO 4 Year
         Extended Onsite
          Maintenance
            Warranty


                             ZIVELO              TBD at task
132-12                       Corp     Terminal   order level   $2,920   Dealers   10%   $2,628   11%      $2,599       $2,618




          ZIVELO 5 Year
         Extended Onsite
          Maintenance
            Warranty


                             ZIVELO              TBD at task
132-12                       Corp     Terminal   order level   $3,582   Dealers   10%   $3,224   11%      $3,188       $3,212




                                                                                                       Page 43 of 44
        Customer Specified
         Ventilation Hole
             Pattern
                             ZIVELO              TBD at task
132-8                        Corp     Terminal   order level   $1,500   Dealers   10%   $1,350   11%      $1,335       $1,345



        Customer Specified
         Ventilation Hole
             Pattern -
            Production

                             ZIVELO              TBD at task
132-8                        Corp     Terminal   order level    $95     Dealers   10%     $86    11%        $85          $85



            Standard
          Configuration
        Change - Speakers
          (C2,C3,C5,C6)

                             ZIVELO              TBD at task
132-8                        Corp     Terminal   order level    -$35    Dealers   10%     -$39   11%        -$39         -$39




                                                                                                       Page 44 of 44

				
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