MEDIATOR PROFILE This mediator profile has been created by “SINE LIMITE” project and its objective is to help trainers and technician people to develop general mediation courses. OBJECTIVES General Objective: - To empower professional figures to be able to promote and manage processes of social integration and construct methods of integration around dynamics of belonging and differentiation. Secondary Objectives: - To understand how the conflicts start in scope of human integration and be able to analyse them. - To be able to distinguish the concept of mediation, conciliation and arbitration. - To distinguish the activities and proceeding of mediation. - To appropriate techniques of social mediation. - To initiate the practice of social mediation. - To invigorate the evolution process. - To get knowledge of European legal frames of mediation. - To give a concept to mediation as tool that allows us to change the conflicts by the own agents concerned in it. CONTENTS - Anthropologic concept of human being. - Conflict analysis - Different methodologies/techniques to deal with disputes. - Mediation, conciliation and arbitration: conceptual frame. - Building the person as social and cultural being in continuous interaction with the others. - Practical and theoretical knowledge of human behaviour. - The conflict: definition, nature, theories, scope, phases, culture of conflict - Handling of conflicts and methodological tools. Definitions, similarities and differences among the concepts of: negotiation, conciliation and mediation. - Option for the peace and conciliation. - Mediation: establishing concepts, objectives, types of mediations, steps, models… - The work team and conflict management - System of intervention for the changes. - Different areas where the conflicts arise: o Employment fostering and Equal opportunities. o The social handicaps. o Gender equality o Diversification, families and conflicts. o Social and community participation o Multiculturalism and interculturalism. o Educational scope: teachers, students, parents and school community. - Qualitative methodology of searching: Cases study. - Documentary sources of the legal frame - Legal lines in European countries. - Evaluation processes. - Evaluation of the intervention. MEDIATION SPHERE OF ACTIVITY - Any sphere where conflicts appear and can be dealt trough mediation, taking into account the mediation it self is not the only way to overcome problems. COURSE METHODOLOGY - We focus in active pedagogy based in fully participation of all the people involved in the re-construction of the knowledge, where the study cases and participative investigation are the key factors of this apprenticeship. WHO IS THIS COURSE DIRECTED? - Professional workers of social contexts where the human being and its living space are the subject of intervention: teachers, pedagogues, social workers, sociologists and psychologists… - People interested in mediation. TRAINERS A team of trainers with the experience in the following fields: - Mediation techniques. - Human relationship. - Human science. - Law. - Logic.
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