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					                                       Kelly hardison
                                        2206 Laverna Avenue
                                        Los Angeles, CA 90041

Special skills

       Over 5 years Computer and Money Handling Experience (Aloha, POS, and Micros)
       Over 5 years Customer Service and Client Communication skills (building deeper relationships)
       2 years Financial Institution Experience (Personal Banker & Loan Officer)
       Ability to thrive in a fast-paced environment and have fun while succeeding
       TIPS and Servsafe Certified


NATIONAL BARTENDERS SCHOOL                                                                       LOS ANGELES, CA            2012

       Trained for more than 40 hours in all aspects of bartending.
       Knowledge of over 150 of the most popular drinks.
       Extensive Education on liquor, liqueurs/cordials, wine, and beer.
       TIPS certified and Servsafe certified

METROPOLITAN STATE COLLEGE OF DENVER                                                                      DENVER, CO        2008

       Studied Communication Design


LANNIE’S CLOCKTOWER CABARET Cocktail Server/Stage Kitten                                          DENVER, CO       2010-2011

       Sparkling Burlesque and Comedy Cabaret in Downtown Denver
       Provided top notch service to a high volume audience.
       Extensive knowledge in Burlesque history, Stage Kittens, Costuming, and Theatrical environment.

LODO’S BAR & GRILL       Cocktail Server                                                         CENTENNIAL, CO 2007-2008

       Summer Season Cocktail Server in Fast faced and High Volume Bar & Grill
       Ran up and down 2 flights of stairs (to and from patio) with cocktails, while maintaining to upsell and give exceptional
       service to the customers.
       Worked in a clean and efficient environment as a team.

ON THE BORDER Server/Bartender/Trainer                                                           CENTENNIAL, CO 2006-2009

       Provided “above and beyond” service to every customer at Mexican Restaurant
       Worked my way up the ladder for more opportunities to widen my skills
       Learned how to Bartend (in house trained) mostly focused on Tequilas, Mexican Beers, and Margaritas
       Built deeper relationships with my customers so they would return because of their experience.
Other work experience

US BANK           Personal Banker                                                                 Denver, CO       2010-2011

          Worked in 24 Hour Banking Call Center at the Denver Tower Location
          Took over 150 Calls a day while maintaining to Triple Sales Goals for month end and assist customers with any help or
          maintenance acquired
          Received 3 Pinnacle Awards (Best Sales, Stats, and Customer Service Provided)
          Was recognized in the Top 10 of the Region

US BANK           Universal Banker                                                       Los Angeles, CA           2011-2012

          Transferred from Denver, CO to Los Angeles, CA for a Retail Branch Banking position
          Was responsible for all new accounts, loans, and business accts.
          Made teller transactions and maintenance
          Efficiently assisted Branch and Assistant Managers with any and all activities they needed to complete


          Available Upon Request

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