2206 Laverna Avenue
Los Angeles, CA 90041
Over 5 years Computer and Money Handling Experience (Aloha, POS, and Micros)
Over 5 years Customer Service and Client Communication skills (building deeper relationships)
2 years Financial Institution Experience (Personal Banker & Loan Officer)
Ability to thrive in a fast-paced environment and have fun while succeeding
TIPS and Servsafe Certified
NATIONAL BARTENDERS SCHOOL LOS ANGELES, CA 2012
Trained for more than 40 hours in all aspects of bartending.
Knowledge of over 150 of the most popular drinks.
Extensive Education on liquor, liqueurs/cordials, wine, and beer.
TIPS certified and Servsafe certified
METROPOLITAN STATE COLLEGE OF DENVER DENVER, CO 2008
Studied Communication Design
RELATED WORK EXPERIENCE
LANNIE’S CLOCKTOWER CABARET Cocktail Server/Stage Kitten DENVER, CO 2010-2011
Sparkling Burlesque and Comedy Cabaret in Downtown Denver
Provided top notch service to a high volume audience.
Extensive knowledge in Burlesque history, Stage Kittens, Costuming, and Theatrical environment.
LODO’S BAR & GRILL Cocktail Server CENTENNIAL, CO 2007-2008
Summer Season Cocktail Server in Fast faced and High Volume Bar & Grill
Ran up and down 2 flights of stairs (to and from patio) with cocktails, while maintaining to upsell and give exceptional
service to the customers.
Worked in a clean and efficient environment as a team.
ON THE BORDER Server/Bartender/Trainer CENTENNIAL, CO 2006-2009
Provided “above and beyond” service to every customer at Mexican Restaurant
Worked my way up the ladder for more opportunities to widen my skills
Learned how to Bartend (in house trained) mostly focused on Tequilas, Mexican Beers, and Margaritas
Built deeper relationships with my customers so they would return because of their experience.
Other work experience
US BANK Personal Banker Denver, CO 2010-2011
Worked in 24 Hour Banking Call Center at the Denver Tower Location
Took over 150 Calls a day while maintaining to Triple Sales Goals for month end and assist customers with any help or
Received 3 Pinnacle Awards (Best Sales, Stats, and Customer Service Provided)
Was recognized in the Top 10 of the Region
US BANK Universal Banker Los Angeles, CA 2011-2012
Transferred from Denver, CO to Los Angeles, CA for a Retail Branch Banking position
Was responsible for all new accounts, loans, and business accts.
Made teller transactions and maintenance
Efficiently assisted Branch and Assistant Managers with any and all activities they needed to complete
Available Upon Request