Interview Presentation2 by X8ee493


									 How to Conduct
Fraudit Interviews

               By: Lindsay Kleeman
               and Russell Fisher
Five Types of Questions

   Introductory
   Informational
   Assessment
   Closing
   Admission-seeking
Introductory Questions

   Establish rapport
    –   “How are you?”, “How is your day going?”

   Ask non-sensitive questions
    –   Instead of “investigation, theft, steal”… use
        “inquiry, paperwork problems, shortage”

   Observe reactions
Gathering Information

   Use questions as tools to gather information
    –   Open questions avoid “Yes” or “No” answers
    –   Closed questions require a “Yes” or “No” answer
    –   Leading questions contain part of the answer in
        the question
   Question sequence is very important
Examples of Questions

 “What does your department do?”

 “Did you bill all of your clients this month?”

 “Your department is in charge of billing clients,
Closing Questions

   A last chance to gather information
    –   Reconfirm facts
    –   Gather additional facts
Assessing Interviewees

   Verbal clues
    –   Change in speech patterns, repetition of
        questions and oaths

   Non-verbal clues
    –   Hand over mouth, fleeing position, crossing the
        arms, fake smiles
Deception Through Actions
Seeking Admission

   Admission seeking questions have two
    –   Clear the innocent
    –   Give the guilty a chance to confess
   Key steps
    –   Bring co-worker to the interview
    –   Observe reactions of interviewee
    –   Diffuse alibis

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