AP OLICY STATEMENT by 1PHef8h0

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   Jendeck Concrete Pumping
        Services Pty Ltd
                             ACN 112 010 054 ABN 83 112 010 054

                         ATF Jendeck Concrete Pumping Services Trust

                                     ABN 60 961 954 491

                                 Email: sales@jendeck.com.au

                         10 HILEY STREET, SLACKS CREEK Q.4127
                    TEL: 3208 9099 — A/H: 3396 6920 — FAX: 3290 1937


                                     SCHEDULE A

                               A POLICY STATEMENT

                              By our Chief Executive Officer.



We, at Jendeck, aim to secure at all times total customer satisfaction in the provision of our
specialty services within the Construction Industry.

We are in the business to supply our customers with equipment and crews to meet their
concrete pumping needs.

The nature of our company’s expanding activities since 1972 has required experience,
expertise, capability, reliability, quality and safety to the highest quality standard.

We dedicate ourselves to achieve the highest standards in the application of our company
resources in the services of our customer.

Our Policy goal is to achieve the highest level of customer satisfaction and value for money,
which is the only standard capable of achieving repeat business.

In return, we ask our customer to recognise and pay us a fair rate for the use of our
company resources and services within arrangements made.

We accept our responsibility to maintain an effective quality control system as integral to
the quality service we shall provide to our customer and which shall have the support and
commitment of all in our organisation.


J.E. SUTHERLAND
MANAGING DIRECTOR.


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