Fenix-4-2005

People and everyday life oriented design Kari-Hans Kommonen ARKI / Media Lab University of Art and Design Helsinki UIAH khk@uiah.fi • http://arki.uiah.fi Fenix / Dipoli / 19.4.2005 People and everyday life oriented design / Kari-Hans Kommonen / ARKI Media Lab UIAH / Fenix vuosiseminaari / Dipoli 19.4.2005 1 Main messages • media convergence creates a lot of new potential for new ways to use media media needs to be envisioned in completely new ways • products become successful when people include them in their lives, users are designers of their own lives key issue for new technology: how to empower users to design with it • design is a discipline that specializes in making sense of “wicked problems” useful for envisioning directions for technology development People and everyday life oriented design / Kari-Hans Kommonen / ARKI Media Lab UIAH / Fenix vuosiseminaari / Dipoli 19.4.2005 2 Envisioning the future All technology development is based on some kind of vision of the future In many cases, these visions are implicit and possibly not articulated or shared by the developers. Developers must have a set of beliefs about what the technology will be used for in order to be able to make decisions about its implementation details. future vision: a set of beliefs, implicit or explicitly developed. People and everyday life oriented design / Kari-Hans Kommonen / ARKI Media Lab UIAH / Fenix vuosiseminaari / Dipoli 19.4.2005 3 Conscious vision building requires new competences Building user centered future vision presents a substantial challenge for the technology and product development community. To build shareable and socially and culturally meaningful understanding of the uses of future technology is a novel kind of a problem and requires new kinds of competences and understandings. People and everyday life oriented design / Kari-Hans Kommonen / ARKI Media Lab UIAH / Fenix vuosiseminaari / Dipoli 19.4.2005 4 Design approach envisioning future uses requires a design approach • existing data can’t simply be used and aggregated • new syntheses; quantum leaps required • designers are good in creating, developing and illustrating new ideas • they must be involved in the whole process This is a very promising area for design - an integrative discipline. Traditions and competences of design are a good beginning, but designers need to develop also new understanding of digital technology and its influence and significance in society. People and everyday life oriented design / Kari-Hans Kommonen / ARKI Media Lab UIAH / Fenix vuosiseminaari / Dipoli 19.4.2005 5 Future universal media platforms form very complex design problems “wireless future digital universal platforms that will be used by all people for all purposes at all times in all contexts and locations” • a universal ubiquitous platform is more flexible and complex than any previous technology and by definition should avoid arbitrary boundaries • intimate personal applications of real people in real contexts require accommodation and customization that does not reduce details away • there are 6 billion different ways to live a life People and everyday life oriented design / Kari-Hans Kommonen / ARKI Media Lab UIAH / Fenix vuosiseminaari / Dipoli 19.4.2005 6 Meaningful technology has become a collaboration between technological and social systems People and everyday life oriented design / Kari-Hans Kommonen / ARKI Media Lab UIAH / Fenix vuosiseminaari / Dipoli 19.4.2005 7 Social innovation To become meaningful, new (esp. disruptive) technology therefore necessitates both technological and social innovation …i.e. change and development of new social practices that relate to the technology in question People and everyday life oriented design / Kari-Hans Kommonen / ARKI Media Lab UIAH / Fenix vuosiseminaari / Dipoli 19.4.2005 8 To design (verb) All people design; it is a basic, fundamental human characteristic. Many people practice expert design in their profession, even if they do not have a 'designer' identity (e.g. in engineering, politics, marketing,...) Designers play only a minor part in the emergence of designs! People and everyday life oriented design / Kari-Hans Kommonen / ARKI Media Lab UIAH / Fenix vuosiseminaari / Dipoli 19.4.2005 9 The design process continues at home The shop shelf is not the final stage of the design process. The industry offering is taken up and domesticated by people and incorporated in their daily life in another stage of the design process. The success of technology and products depends on their usefulness in the activities of users: how they become part of individual practices, social systems and culture. People and everyday life oriented design / Kari-Hans Kommonen / ARKI Media Lab UIAH / Fenix vuosiseminaari / Dipoli 19.4.2005 10 Ecosystemic concerns In a more digital world, designs need to be very aware of and well integrated in their ecosystem and behave like good citizens in them. They need to be able to rely on the services and information provided by other entities, and reciprocally, to serve the needs of others. They need to respect the requirements of the users, and to preserve the security and integrity of the information the manage. They need to be ready to step aside without causing interruption when the user decides to get some of their services from other entities. And so on. People and everyday life oriented design / Kari-Hans Kommonen / ARKI Media Lab UIAH / Fenix vuosiseminaari / Dipoli 19.4.2005 11 Users as System Integrators With the digital technologies, users end up being the system integrators that adapt the products into the eontext of their everyday lives and the relevant social practices. Outsiders will not be able to perform these final design phases – they are too diverse, individual, dynamic and intimate – hence it may be a good strategy to facilitate the design by the end users as much as possible. People and everyday life oriented design / Kari-Hans Kommonen / ARKI Media Lab UIAH / Fenix vuosiseminaari / Dipoli 19.4.2005 12 Co-design How to discuss new kinds of future possibilities in a productive way with non-experts? • design language • building blocks How to intentionally co-evolve new technology and new social practices? • process, methods • cases • models for organized interaction between producers and users People and everyday life oriented design / Kari-Hans Kommonen / ARKI Media Lab UIAH / Fenix vuosiseminaari / Dipoli 19.4.2005 13 ADIK Everyday life • remembering and reminding • coordinating • sharing media • social filtering and recommendations • identification and access management • etc. Descriptions, Demos, Pilots • home server, digital dimension of the family • design principles and specs • design and practice patterns People and everyday life oriented design / Kari-Hans Kommonen / ARKI Media Lab UIAH / Fenix vuosiseminaari / Dipoli 19.4.2005 14 Mediaspaces Design Vision • What is Mediaspace, the new media environment after convergence? • How will convergence change media formats and uses? • What are the implications for tools? Networking • network of those who share the interest in this POV Experimental media productions • voice notes, voice blogs • cumulative documentary productions • interactive radio • shareable family media pool • personal media collections • etc. People and everyday life oriented design / Kari-Hans Kommonen / ARKI Media Lab UIAH / Fenix vuosiseminaari / Dipoli 19.4.2005 15 Fenix arvot ja tutkimuksen aiheet Fenix arvot: ihmislähtöisyys, käyttäjäkeskeisyys ihmislähtöisyys ja käyttäjäkeskeisyys edellyttää tutkimusta, joka hyväksyy lähtökohdaksi ihmiset ja arkielämän kun tutkimusasetelma liitetään aina kysymykseen, “kuinka me teemme tällä bisnestä”, vaarana on että ihmislähtöisyys ja käyttäjäkeskeisyys muuttuu yrityslähtöisyydeksi ja tuotekeskeisyydeksi. Arkielämän sovelluksien kirjo on valtava aarreaitta tulevaisuuden kaupallisille sovellusideoille, mutta sitä hyödyntävän tutkimuksen sisältöä ei voi suunnitella bisnesidean pohjalta. People and everyday life oriented design / Kari-Hans Kommonen / ARKI Media Lab UIAH / Fenix vuosiseminaari / Dipoli 19.4.2005 16 Hybridimedian tutkimusaiheita Esimerkiksi hybridimedian alueella olisi mobilisoitava enemmän konkreettisia hankkeita rakentamaan kokeiluympäristöjä, joissa uusia ihmisten itse kehittelemiä arjen mediasovelluksia voitaisiin rakennella ja pilotoida oikeissa sosiaalisissa verkostoissa – joista sovelluksille tulee merkitys. Tällaisia ei päästä helposti kehittämään, koska “se ei ole meidän bisnestä”. Yritysten mielestä aihe on kiinnostava mutta eivät halua sitoa siihen omaa rahaansa. Toinen tärkeä kehityksen aihe on ratkaista tekijänoikeus- ja lisenssiasioiden aiheuttamat esteet uusille mediamuodoille ja niiden tuotanto- ja jakelujärjestelmille. People and everyday life oriented design / Kari-Hans Kommonen / ARKI Media Lab UIAH / Fenix vuosiseminaari / Dipoli 19.4.2005 17 Kiitos Kari-Hans Kommonen Arki / Media Lab / TaiK khk@uiah.fi http://arki.uiah.fi People and everyday life oriented design / Kari-Hans Kommonen / ARKI Media Lab UIAH / Fenix vuosiseminaari / Dipoli 19.4.2005 18