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Loan Restructure Specialist
Job Title: Loan Restructure Specialist
Company: MCAP Service Corporation
Job Status: Contract until December 2012
Location: Kitchener
Salary Band: Support/Service
Reports To: Manager, Default Management
th
Closing Date: June 30 , 2011
Candidate Status: Open
Job Reference Number: 557
Role Summary:
The Loan Restructure Specialist is responsible for reviewing and processing modifications to a
defaulted loan and to prevent the loan from going into legal action. This would also apply to any
loan that is currently performing but will fall into default should a loan modification plan not be
considered and where a workout arrangement will not resolve the arrears. The position will be
responsible for utilizing collection tools available under MCAP, the mortgage insurers’ and
Lender policies (ie. Capitalization, re-amortization and partial payment arrangements).
Key Responsibilities:
Key Responsibility 1 – Review the loan
File is referred from ECU Reinstatement Specialist when a special payment
arrangement is not sufficient to resolve the arrears
Review the details and reason for default
Review the policies/procedures for the Lender and mortgage insurer if applicable
Determine if a loan restructure is viable
Key Responsibility 2 – Collect the data
Telephone call to the borrower to collect additional information
Pull credit bureau and complete analysis worksheet
Obtain market valuation of property (Realtor drive-by, Purview, drive-by appraisal)
Key Responsibility 3 – Request approval
Submit analysis and recommendation to manager for approval and/or decline if outside
Loan Restructure Specialist’s approval authority Submit analysis to mortgage insurer if
over Lender’s authority limit
Submit analysis to Lender if outside MCAP’s authority limit
Key Responsibility 4 – Process the loan restructure
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Loan Restructure Specialist
Post entries to MARS to capitalize interest, re-amortize the loan, re-calculate the
principal + interest portions
Set-up loan restructure fee for collection from borrower
Send out letter to borrower outlining changes to loan and include new amortization
schedule
Add 261 memo to MARS and outline “Loan Restructure” solution
Key Responsibility 5 – Track approvals/declines
Develop report (excel spreadsheet) to track the date and type of loan restructure to
determine if solution provided was able to prevent the loan from being referred for legal
action
Send monthly report to manager at end of month
Knowledge (Education/Experience):
3 years experience in the Residential Mortgage industry
Knowledge of mortgage default and collection experience
Knowledge of MCAP, Lender and mortgage insurer default policies & procedures
Understands credit reports and real estate valuations to assess appropriate solution for
borrower
Skills/Assets:
Excellent written and oral communication skills
Ability to negotiate effectively with borrowers, intermediaries
Proven track record of being a self-starter and self-motivated
Strong organizational and time management skills
Must be flexible and approachable
Strong analytical and problem solving skills
Sound decision making ability and results oriented
Ability to prioritize high/fluctuating volumes of work
Detail oriented with ability to see the “big picture”
Strong work ethic, reliable, dependable
Ability to work independently and as part of a team
Ability to work with limited supervision
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Loan Restructure Specialist
Proficient in MS Office applications (excel, Word)
Bilingual French preferred however not required
To apply for this position, please send your resume and cover letter to: careers@mcap.com in
PDF or Word 2003 format.
We thank all applicants for their interest in MCAP, however only those selected for an interview
will be contacted.
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