FY2008 Continuous Improvement Summary Report by f1hQ3qCm

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									                        UTPA Goals: FY2008 Continuous Improvement Summary Report
                                Division of Enrollment and Student Services

        GOAL                                                   Major Accomplishments FY2008

Provide students a     Division of        1.) A total of 169,267 emails and 53,715 letters were sent to prospect
                       Enrollment &       students using student marketing system. 2.) Achieved an 89% first
quality educational
                       Student Services   year retention rate among EF in the Ambassadors mentoring
experience that                           program.
enables them to        Admissions &       A total of 169,267 emails and 53,715 letters were sent to prospect
                       ESS                students using student marketing system.
complete their
educational goals in a Athletics          1. Fall GPA of 3.004 and spring GPA of 3.000 for all student athletes. 2.
                                          Women's track, tennis and volleyball recognized as academic all
timely fashion.
                                          american teams by respective coaches organizations.
                       CASP               The Upward Bound Math and Science Program was successful in
                                          ensuring that a high percentage (85%) of UBMS high school graduates
                                          would enroll in post secondary education within a year of high school
                                          graduation. 22 of 24 (92%)UBMS graduates enrolled in institutions of post
                                          secondary education at the start of the Fall 2008 semester. 24 of 24
                                          (100%) UBMS graduates enrolled in institutions of post secondary
                                          education for the Spring 2009 semester.
                       Dean of Students 1) Child Care has increased their kids to 138. This has increased the on
                                        time to graduation for our students who have children. Since the center
                                        opened 103 students have graduated and 16 of those have continued to
                                        get their Masters.We have increased our number of children served by 9%
                                        this past year. Additionally, the center is used to provide observation sites
                                        and clinical sites for UTPA students. 2) First year mentoring programs. EF
                                        are paired with Ambassadors for their first year. Has an 89% retention rate
                                        from Fall to Fall. With a 6 year graduation rate of 50%.

                       GEARUP
                                          81% of students were performing at or above grade level in ELA and 77%
                                          in Math. Students enrolled and passed advanced courses 16% ELA, 22%
                                          Math, 15% Science,and 20% Social Studies. 85% passed Algebra I.
                       High School to     NA
                       University Testing
                       Services (only
                       Concurrent
                       Enrollment & TX
                       Scholars)
                       LAC                1) The LAC increased the number of student visits to the Tutoring
                                          Centers. Visits increased from 58,881 in FY 07 to 69,776 in FY 08; an
                                          18% increase. 2) The retention rate for the Fall 05 into Fall 06 TSI cohort
                                          was 53.4%. The Fall 06 into Fall 07 cohort retention increased to 61%. 3)
                                          THE LAC increased the number of Supplemental Instruction sections
                                          offered from 51 course sections in FY07 to 67 sections in FY08; an
                                          increase of 31.4%.
                       Student Financial 1) Implemented a new Satisfactory Academic Progress policy to
                       Services           determine eligiblity for financial aid funds. Twenty percent of students
                                          have been positively affected by the change in policy. More students are
                                          able to qualify for financial aid funds.
Become an            Division of          1. The Camp and Conference office has implemented at least one
                     Enrollment &         camp a year to focus on Research.
outstanding research
                     Student Services
institution,
                     Admissions &         NA
emphasizing          ESS
collaborative        Athletics            N/A
partnerships and
entrepreneurship.
institution,
emphasizing
collaborative
partnerships and    CASP                 CAMP has partnered with the UTPA modern Languages department to
entrepreneurship.                        offer a course called cosecha voices, where students document their
                                         migrant experience
                    Dean of Students The Camp and Conference office has implemented at least one camp a
                                     year to focus on Research. This past year 12 High School students
                                     attended a week long Ecology Camp where they did research at SPI and
                                     presented power points at the end of the camp to UTPA faculty and
                                     parents.
                    GEARUP               NA
                    High School to       NA
                    University Testing
                    Services (only
                    Concurrent
                    Enrollment & TX
                    Scholars)
                    LAC                  N/A
                    Student Financial    NA
                    Services
Enhance UTPA’s      Division of          1.) Launched the UTPAdvantage tuition guarantee program for the
                    Enrollment &         2007-08 academic year. The purpose of the program is to encourage
engagement with the
                    Student Services     lower income students to enroll in college by providing those who
community to meet                        qualify, enroll full time, and apply on time, a guarantee that tuition
challenges and                           and fee expenses will be covered with gift aid. 2.) Valley Outreach
                                         Center will launch six new community Go Centers throughout the
maximize
                                         region in FY 2009. They are as follows: Community Go Centers:
opportunities.                           IMAS, McAllen Boys and Girls Club, Phar Boys and Girls Club,
                                         Edinburg Library, McAllen Library, and the Work force Solutions-6
                                         sites. 3.) The UTPA civic engagement committee was implemented
                                         this year. The group worked hard to increase the number of
                                         registered voters and help the UTPA community be more civic
                                         minded.With the Union's leadership, over 200 indivduals were
                                         registered in different venues. Also a UTPA civic engagement
                                         website was started with important civic engagement information.
                    Admissions &         NA
                    ESS
                    Athletics            1. Joined Great West Conference
                    CASP                 The Valley Outreach Center has worked closely with the community to
                                         launch Go Centers. We started the communication and have been
                                         assisting at some Community Go centers. In fiscal year 2009 we will be
                                         ready to launch several of the Community Go Centers. They are as
                                         follows: Community Go Centers: IMAS, McAllen Boys and Girls Club, Phar
                                         Boys and Girls Club, Edinburg Library, McAllen Library, and the Work
                                         force Solutions-6 sites.
                    Dean of Students 1 ) The UTPA civic engagement committee was implemented this year.
                                     The group worked hard to increase the number of registered voters and
                                     help the UTPA community be more civic minded.With the Union's
                                     leadership, over 200 indivduals were registered in different venues. Also a
                                     UTPA civic engagement website was started with important civic
                                     engagement information. 2) Wellness Rec was able to exceed their
                                     goals/expectations for their inaugural year of operation, over 200,000
                                     student/faculty/staff/alumni utilizied facility; generating income in excess
                                     of $190,000 and having over 280 university and community youngsters
                                     participate in our 2008 Summer Youth Camp.
                    GEARUP           50% of students participated in leadershipdevelopment activities.
                                     30% of students participated in community service activities.
                       High School to       There were 14 substitute course offerings throughout the year. This
                       University Testing   community based program assisted 1,367 participants with 12 hours of
                       Services (only       course instruction to obtain a substitute teacher certificate. Many
                       Concurrent           participants are hired by area school districts to be paraprofessionals. An
                       Enrollment & TX      increase of 12.8% was seen compared to last year.
                       Scholars)
                       LAC                  N/A
                       Student Financial    1) Launched the UTPAdvantage tuition guarantee program for the 2007-
                       Services             08 academic year. The purpose of the program is to encourage lower
                                            income students to enroll in college by providing those who qualify, enroll
                                            full time, and apply on time, a guarantee that tuition and fee expenses will
                                            be covered with gift aid.
Collaborate with P-   Division of           1.) ETS worked with 12 school districts serving over 1,000 students
                      Enrollment &          to provide college readiness services for participants grades 6 - 12.
12 schools to enlarge
                      Student Services      2.) The Camp and Conference office has implemented a large number
the pool of                                 of camps to reach junior high to high school students to motivate
applicants who are                          them to be more prepared for college and to realize college is
                                            accessable. More then 10 camps were held last years serving more
personally prepared
                                            than 500 students. 3.) A total of 11 TAKS workshops were provided
and academically                            to elementary, middle school, and high school educators. And 453
qualified for higher                        educators were trained in TAKS preparation in the following subject
                                            areas: Math, Science, Reading and writing, and Social Studies. An
education.
                                            increase of 0.44% was seen from last year.

                       Admissions &         NA
                       ESS
                       Athletics            N/A
                       CASP                 ETS worked with 12 school districts serving over 1,000 students to provide
                                            college readiness services for participants grades 6 - 12
                       Dean of Students The Camp and Conference office has implemented a large number of
                                        camps to reach junior high to high school students to motivate them to be
                                        more prepared for college and to realize college is accessable. More then
                                        10 camps were held last years serving more than 500 students.
                       GEARUP               Teachers received training in their
                                            specialty areas to incorporate into teaching practices: ELA 74%; Math
                                            70%; Science 74%; Social Studies 47%.
                       High School to       A total of 11 TAKS workshops were provided to elementary, middle
                       University Testing   school, and high school educators. And 453 educators were trained in
                       Services (only       TAKS preparation in the following subject areas: Math, Science, Reading
                       Concurrent           and writing, and Social Studies. An increase of 0.44% was seen from last
                       Enrollment & TX      year.
                       Scholars)
                       LAC                  N/A
                       Student Financial    NA
                       Services
Infuse Inter-       Division of             1.) UTPA implemented the SWAP program which combined
                    Enrollment &            community serve with global awareness by having UTPA students
American and global
                    Student Services        work with other universities on community service projects. 2.)59%
perspectives                                of students participated in character and cultural activities.
throughout the
                       Admissions &         NA
University             ESS
community.             Athletics            N/A
                       CASP                 Upward Bound Program has students participate in the UTPA Dean of
                                            Students Leadership Conference.
University
community.



                      Dean of Students The Commmunity Service connection implemented a new program called
                                       SWAP (Students With a Purpose). The program combines community
                                       service with global awareness by having UTPA students work with
                                       students from other universities on community service projects within their
                                       unique communities. This past Year Ramapo College from New Jersey
                                       sent 12 students down during spring break to work in communities on both
                                       sides of the border while looking at immigration issues. Then in May our
                                       students traveled to New Jersey to work with programs that dealt with
                                       immigration issues in their community.

                      GEARUP               59% of students participated in character and cultural activities.
                      High School to     NA
                      University Testing
                      Services (only
                      Concurrent
                      Enrollment & TX
                      Scholars)
                      LAC                The Office of International Admissions and Services increased
                                         (Fall/Spring) enrollment of F-1 visa students from 830 in FY 07 to 917 in
                                         FY 08; a 10.5% increase.
                       Student Financial   NA
                       Services
Optimize institutional Division of         1) Centralized the awarding of endowed departmental scholarship
                       Enrollment &        funds under the Scholarship Office. Went from leaving over $465,000
effectiveness and
                       Student Services    of unawarded scholarship money to less that $79,000 in the first year.
efficiency consistent                      2.) The implementation of the Banner student information system
with high quality                          allowed for a process review which streamlined admission
                                           processes.
organizational        Admissions &         The implementation of the Banner student information system allowed for
standards.            ESS                  a process review which streamlined admission processes.
                      Athletics            1. Moved academic center for athletes into LAC. 2. Implemented online
                                           department manual.
                      CASP                 NA
                      Dean of Students NA
                      GEARUP           Internal Controls Procedures are implemented within the UTPA GEAR UP
                                       Program.
                      High School to       AP Summer Institutes, enrollments showed: This year a total of 32 AP and
                      University Testing   Pre-AP summer institutes were provided to both middle school and high
                      Services (only       school educators in the South Texas Region. A total of 648 participants
                      Concurrent           attended 2008 APSI at UTPA. There were 17 institutes housed on
                      Enrollment & TX      campus, 14 housed at the annex, and one housed at the VOC building.
                      Scholars)            Pending evaluation results from College Board from participants, however,
                                           consultants rated UTPA as their top choice to teach because on the use of
                                           the facilities, participants, and organization of their institutes by the APSI
                                           staff. An increase of 38% was seen over last year.

                      LAC               N/A
                      Student Financial 1) Centralized the awarding of endowed departmental scholarship funds
                      Services          under the Scholarship Office. Went from leaving over $465,000 of
                                        unawarded scholarship money to less that $79,000 in the first year.
                                        2) Implemented the Federal Direct Student Loan program to continue
                                        providing students with Stafford loan funds due to the fact that the three
                                        major providers of student loans for UTPA students pulled out of the
                                        Stafford Loan program. The Stafford Loan program is the second largest
                                        source of financial aid funds, after the Pell Grant, for UTPA students.
                                        UTPA students borrowed about $33 million in Stafford Loans for FY08.
                          UTPA Goals: FY2008 Continuous Improvement Summary Report
                                  Division of Enrollment and Student Services

        GOAL                  Division                Major Improvements Based on Assessment FY2008

Provide students a       Division of        1.) In 2008, the Concurrent Enrollment Program grew by 15.76% over
                         Enrollment &       last year. Total enrollment was 1,192 compared to 2007 CE
quality educational
                         Student Services   Enrollment of 1034. Also seen, the overall success of these students
experience that                             pass-rate of college courses with a letter grade of 'C' or better was
enables them to                             92%. 2.) 1) Collaborated in the establishment of the campus call
complete their                              center, significantly improving customer service. At the peak busiest
                                            time, the percentage of abandoned calls with call center was 36%
educational goals in a                      compared to 85% abandoned without the call center. 3.) Modified
timely fashion.                             tutoring hours to 8:30 AM-6:00 PM M- Th and 8:30 -1:00 PM on Friday.
                                            Also modified and posted tutoring schedules for specific courses
                                            instead of using a shotgun approach.
                         Admissions &       Through the use of the student marketing system we are now able to
                         ESS                identify and communicate with prospective students beginning at the
                                            middle school level. We have over 30,000 prospective students in the
                                            system. This is an increase from approximately 10,000 in years past, since
                                            these students were kept in multiple databases we are unsure of the
                                            accuracy of the counts.
                         Athletics          Added SAMS computer software to monitor student athlete academic
                                            progress. Made assistant academic advisor a fulltime position.
                         CASP               The Upward Bound Math and Science Program was successful in ensuring
                                            that a high percentage (85%) of UBMS high school graduates would enroll
                                            in post secondary education within a year of high school graduation. 22 of
                                            24 (92%)UBMS graduates enrolled in institutions of post secondary
                                            education at the start of the Fall 2008 semester. 24 of 24 (100%) UBMS
                                            graduates enrolled in institutions of post secondary education for the
                                            Spring 2009 semester.

                         Dean of Students 1) Student health numbers had begun to decrease after they moved to a
                                          new building. After implementing some new strategies the visits went up to
                                          4,478.This reflects a 5.4% increase over last year. 2) Developed stronger
                                          connections between Dean of Students and academic affairs
                                          programs.Collaborate with each college durinng Freshman Convocation
                                          approximately 400 students attended along with college deans and faculty,
                                          Leadershape continued. Dean attended Dept Chair meetings and involved
                                          in other academic meetings. Working on Housing for Academic programs.
                                          Dean of Student Rep on Honors Council.
                         GEARUP             Many more cohort students were enrolled in advanced rigorous courses as
                                            compared to previous years.
                         High School to     In 2008, the Concurrent Enrollment Program grew by 15.76% over last
                         University Testing year. Total enrollment was 1,192 compared to 2007 CE Enrollment of
                         Services (only     1034. Also seen, the overall success of these students pass-rate of college
                         Concurrent         courses with a letter grade of 'C' or better was 92%.
                         Enrollment & TX
                         Scholars)
                         LAC                1) Modified tutoring hours to 8:30 AM-6:00 PM M- Th and 8:30 -1:00 PM
                                            on Friday. Also modified and posted tutoring schedules for specific courses
                                            instead of using a shotgun approach. 2) We improved our student
                                            caseload communication efforts and placed emphasis on individual student
                                            follow up such as verifying student schedules the first week of classes. 3)
                                            The SI Coordinator was more aggressive in initiating meetings with
                                            department chairs and faculty and providing student data which highlighted
                                            the success of students who attended SI sessions.

                         Student Financial 1) Collaborated in the establishment of the campus call center, significantly
                         Services          improving customer service. At the peak busiest time, the percentage of
                                           abandoned calls with call center was 36% compared to 85% abandoned
                                           without the call center. 2) The Express Lab saw an incease of 21% in the
                                           number of person served during the 2007-08 academic year, with over
                                           24,000 persons served. The Express Lab is now serving students for
                                           multiple functions, including financial aid applications, admissions
                                           application, registration, and bill payment.

Become an                Division of        1.) DOS has obtained a $80,000 grant to hold a two week summer
                         Enrollment &       camp focused on STEM areas. 2.) The CAMP program has formed a
outstanding research
                         Student Services   joint composition-course with the Modern Langauges Department.
institution,
emphasizing              Admissions &       NA
                         ESS
collaborative
                         Athletics          N/A
partnerships and
entrepreneurship.
outstanding research
institution,
emphasizing
collaborative
partnerships and
                        CASP             CAMP has partnered with the UTPA modern Languages department to
entrepreneurship.                        offer a course called cosecha voices, where students document their
                                         migrant experience
                        Dean of Students The Camp and Conference office is working with community engagement
                                         and University Advancement to get additional Coorporate grants to cover
                                         more reseach camps. We recently received a $80,000 grant from Exxon to
                                         hold a 2 week camp in the summer focused on STEM areas.
                        GEARUP               NA
                        High School to       NA
                        University Testing
                        Services (only
                        Concurrent
                        Enrollment & TX
                        Scholars)
                        LAC                  N/A
                        Student Financial    NA
                        Services
Enhance UTPA’s          Division of           1.) Expanded UTPAdvantage for the 2008-09 academic year to
                        Enrollment &         include more students by extending the application deadline from
engagement with the
                        Student Services     March 1st to April 1st, and by raising the family income qualifying
community to meet                            limit from $25,000 to $30,000. We saw an increase of 36% from fall
challenges and                               2007 to fall 2008 in the number of UTPAdvantage qualifiers. 2.) The
maximize                                     Valley Outreach Center has worked closely with the community to
                                             launch Go Centers. We started the communication and have been
opportunities.                               assisting at some Community Go centers. In fiscal year 2009 we will
                                             be ready to launch several of the Community Go Centers. They are as
                                             follow: Community Go Centers: IMAS, McAllen Boys and Girls Club,
                                             Phar Boys and Girls Club, Edinburg Library, McAllen Library, and the
                                             Work force Solutions-6 sites.
                        Admissions &         NA
                        ESS

                        Athletics        Joining a conference increases our home schedule and allows us to offer
                                         the community a schedule that will help build rivalries and promote UTPA
                                         spirit within the community.
                        CASP             The Valley Outreach Center has worked closely with the community to
                                         launch Go Centers. We started the communication and have been
                                         assisting at some Community Go centers. In fiscal year 2009 we will be
                                         ready to launch several of the Community Go Centers. They are as follow:
                                         Community Go Centers: IMAS, McAllen Boys and Girls Club, Phar Boys
                                         and Girls Club, Edinburg Library, McAllen Library, and the Work force
                                         Solutions-6 sites.
                        Dean of Students NA
                        GEARUP           GEAR UP was # 1 contributor in Toys for Tots during this past year.
                                         Students and parents involvement in community outreach services
                                         drastically increased as compared to previous years.
                        High School to     NA
                        University Testing
                        Services (only
                        Concurrent
                        Enrollment & TX
                        Scholars)

                        LAC               N/A
                        Student Financial 1) Expanded UTPAdvantage for the 2008-09 academic year to include
                        Services          more students by extending the application deadline from March 1st to April
                                          1st, and by raising the family income qualifying limit from $25,000 to
                                          $30,000. We saw an increase of 36% from fall 2007 to fall 2008 in the
                                          number of UTPAdvantage qualifiers.

Collaborate with P-     Division of          1.) In 2008, an increase of 61% was seen in the Outreach Testing
                        Enrollment &         Services over last year in the number of high schools who
12 schools to enlarge
                        Student Services     participated. Thirty seven high schools were visited compared to 23
the pool of                                  high schools in 2007. Also seen was the number of examinees
applicants who are                           preparing for college increased by 38% compared to last year (1,509
personally prepared                          over 1,095).
                        Admissions &         NA
and academically        ESS
                        Athletics            N/A
qualified for higher
                        CASP                 ETS worked with 12 school districts serving over 1,000 students to provide
education.                                   college readiness services for participants grades 6 - 12
                        Dean of Students NA
and academically
qualified for higher
education.


                       GEARUP               Systemic change in professional development workshop sessions has
                                            been implemented creating consecutive training with same teachers and
                                            follow up sessions at the participants' site to address issues raised by
                                            individual campuses.
                       High School to    The outreach testing services program administers the college readiness
                       University Testingtesting instruments among area high schools in preparation for concurrent
                       Services (only    enrollment and/or entering freshmen. In 2008, an increase of 61% was
                       Concurrent        seen in the Outreach Testing Services over last year in the number of high
                       Enrollment & TX   schools who participated. Thirty seven high schools were visited
                       Scholars)         compared to 23 high schools in 2007. Also seen was the number of
                                         examinees preparing for college increased by 38% compared to last year
                                         (1,509 over 1,095).
                       LAC               N/A
                       Student Financial NA
                       Services
Infuse Inter-          Division of          1.) In the GEAR UP project, student knowledge of intercultural
                       Enrollment &         diversity has been increasing as they participate in different cultural
American and global
                       Student Services     events and visit different colleges. 2) LAC has worked to streamline
perspectives                                compliance services and communication with international students.
throughout the
                       Admissions &         NA
University
                       ESS
community.
                       Athletics            N/A
                       CASP                 Upward Bound Program has students participate in the UTPA Dean of
                                            Student Leadership Conference.
                       Dean of Students NA
                       GEARUP           Students knowledge of intercultural diversity has been increasing as they
                                        participate in different cultural events and visit different colleges.
                       High School to     NA
                       University Testing
                       Services (only
                       Concurrent
                       Enrollment & TX
                       Scholars)
                       LAC                Have worked diligently to streamline immigration compliance services and
                                          have continued to improve communication with potential international
                                          students.
                       Student Financial NA
                       Services
Optimize institutional Division of        1.) The implemetation of the Banner financial aid module was a major
                       Enrollment &       improvement for the processing of financial aid for students. Banner
effectiveness and
                       Student Services allows more global rules that minimize yearly update and
efficiency consistent                     intervention, empowers in-house technical staff to run and maintain
with high quality                         the system, allows for accomplishment of goals without major
organizational                            modifications of the system, provides workflows to increase staff
                                          efficiency, and helps with compliance by using system developed
standards.                                rules that prevent human error. 2.) In the '07-'08 Academic Year more
                                          there was a 5.28% increase on total CLEP examination scores,
                                          allowing students to advance in their degree plans.
                       Admissions &         NA
                       ESS
                       Athletics            More home events in all sports and opportunities to host conference
                                            championships.
                       CASP                 NA
                       Dean of Students NA
                       GEARUP           Accountability is highly recognized and communicated to our partnerships
                                        at each campus consistent with high quality organizational standards.

                       High School to       Credit by Examination Program (CLEP)goal is to support Academic Affairs
                       University Testing   and ESS in the number of students advancing in degree plans by the
                       Services (only       number of CLEP credit hours awarded. From the data gathered by College
                       Concurrent           Board affirm criterion met. The 2007-2008 summary of scores reported for
                       Enrollment & TX      UTPA between July 2007 and June 2008, show a 5.28 percent increase on
                       Scholars)            total examination scores for UTPA and an increase of 5.88 in the number
                                            of examination scores of 50 or above.
                       LAC
Student Financial 1) The implemetation of the Banner financial aid module was a major
Services          improvement for the processing of financial aid for students. Banner
                  allows more global rules that minimize yearly update and intervention,
                  empowers in-house technical staff to run and maintain the system, allows
                  for accomplishment of goals without major modifications of the system,
                  provides workflows to increase staff efficiency, and helps with compliance
                  by using system developed rules that prevent human error.
                          UTPA Goals: FY2008 Continuous Improvement Summary Report
                                  Division of Enrollment and Student Services

        GOAL                 Division                     Major Continuous Improvement Challenges

Provide students a       Division of        1.) Gain approval for the establishment of a tiered merit scholarship
                         Enrollment &       at UTPA. A four year tiered scholarship allows the university to target
quality educational
                         Student Services   an appropriate pricing strategy for students of different academic
experience that                             levels, encourages retention and early graduation, generates interest
enables them to                             in the university, and helps recruitment efforts. It encourages middle
complete their                              school and early high school students to strive to complete more
                                            rigorous academic programs, helping to increase the pool of
educational goals in a                      students eligible for college admissions. 2.) We continue to struggle
timely fashion.                             with increasing the number of transfer students that enroll at UTPA.
                                            3.) To try to increase residence halls' populations. Retention is
                                            higher among students who live on campus and our goal is to have
                                            95% occupancy in all halls/apt.occupancy for FY08 for fall it was 94%
                                            (apts) 79% Residence halls Bed occupancy was 90% total beds
                                            resulted from single bed request and spring was 86% (apts) 72%
                                            residence halls 83 % and overall was 84%.
                         Admissions &       We continue to struggle with increasing the number of transfer students
                         ESS                that enroll at UTPA.
                         Athletics          Resources to continue support academic services through personnel,
                                            facilities, equipment, and enhancement services.
                         CASP               The biggest challenges several of our programs face is having students
                                            attain the required ACT score to get them enrolled at UTPA.
                         Dean of Students 1) To work with the transfer population to get them more engaged. To
                                          develop new programs to Support Transfer Students. 2) To try to increase
                                          residence halls' populations. Retention is higher among students who live
                                          on campus and our goal is to have 95% occupancy in all
                                          halls/apt.occupancy for FY08 for fall it was 94% (apts) 79% Residence
                                          halls Bed occupancy was 90% total beds resulted from single bed request
                                          and spring was 86% (apts) 72% residence halls 83 % and overall was 84%


                         GEARUP             Continue collaboration with partners to provide services that will enhance
                                            the curriculum and supports core content initiatives.
                         High School to     NA
                         University Testing
                         Services (only
                         Concurrent
                         Enrollment & TX
                         Scholars)
                         LAC                1) We hire between 65-75 tutors and we are having a hard time keeping up
                                            with mandatory minimum wage increases given minimal budget increases.
                                            2) As the TSI population continues to decrease we need to identify and
                                            initiate diverse services for our at-risk population. 3) We need to work
                                            more diligently with academic departments to include more diversify
                                            course offering from the different departments and colleges. We also need
                                            to identify SI courses at least a semester in advance so students can
                                            select courses with SI support.
                         Student Financial 1) Gain approval for the establishment of a tiered merit scholarship at
                         Services           UTPA. A four year tiered scholarship allows the university to target an
                                            appropriate pricing strategy for students of different academic levels,
                                            encourages retention and early graduation, generates interest in the
                                            university, and helps recruitment efforts. It encourages middle school and
                                            early high school students to strive to complete more rigorous academic
                                            programs, helping to increase the pool of students eligible for college
                                            admissions.

Become an                Division of        1.) Challenges increasing the number of students working with
                         Enrollment &       faculty on research-based projects.
outstanding research
                         Student Services
institution,             Admissions &       NA
emphasizing              ESS
collaborative            Athletics          N/A
partnerships and         CASP               N/A
entrepreneurship.        Dean of Students A challenge is continuing to have more of our underclassmen start working
                                          with faculty earlier to do research. One mentoring program (BRIDGE)
                                          already focuses on that but only 15 students are served in that capacity.

                         GEARUP             NA
partnerships and
entrepreneurship.




                       High School to     NA
                       University Testing
                       Services (only
                       Concurrent
                       Enrollment & TX
                       Scholars)
                       LAC                NA
                       Student Financial NA
                       Services
Enhance UTPA’s         Division of          1.) More home events in all sports and activities to host conference
                       Enrollment &         championships 2.) Computer Based Testing : We will review use of
engagement with the
                       Student Services     Computer based testing by students, professional community
community to meet                           members in various levels such as teacher certification, IT
challenges and                              certification, EMT and other licensures. Overall, CBT testing saw a
maximize                                    decrease of 2% in the number tested over last year. The top seven
                                            areas in CBT include the following categories: ACCUPLACER=1,380,
opportunities.                              TExES (teacher certification)=1,111, CLEP=939, GRE=712,
                                            NREMT=262, GMAT=192 and IT exams=151. Marketing and computer
                                            usuage will be enhanced to increase the number of examinees. 3.)
                                            Secure funding to create a Veterans Service Center.
                       Admissions &         NA
                       ESS
                       Athletics            More home events in all sports and opportunities to host conference
                                            championships.

                       CASP                 N/A
                       Dean of Students NA
                       GEARUP             Continue to increase students' involvement in community activities with
                                          Toys for Tots, Feast of Sharing, Special Olympics, and other community
                                          outreach centers.
                       High School to     Computer Based Testing : We will review use of Computer based testing
                       University Testing by students, professional community members in various levels such as
                       Services (only     teacher certification, IT certification, EMT and other licensures. Overall,
                       Concurrent         CBT testing saw a decrease of 2% in the number tested over last year.
                       Enrollment & TX The top seven areas in CBT include the following categories:
                       Scholars)          ACCUPLACER=1,380, TExES (teacher certification)=1,111, CLEP=939,
                                          GRE=712, NREMT=262, GMAT=192 and IT exams=151. Marketing and
                                          computer usuage will be enhanced to increase the number of examinees.


                       LAC                  NA
                       Student Financial NA
                       Services
Collaborate with P-   Division of           1.) Increasing on-time FAFSA applications continues to be a
                      Enrollment &          challenge. Only 50% of FAFSA filers complete their application by
12 schools to enlarge
                      Student Services      the priority deadline. Applying by the priority deadline means
the pool of                                 students will be considered for UTPAdvantage, making it easier for
applicants who are                          students to enroll.
                       Admissions &         NA
personally prepared
                       ESS
and academically       Athletics            N/A
qualified for higher   CASP                 N/A
                       Dean of Students     NA
education.
                       GEARUP               Continue collaboration with partnerships to increase professional
                                            development and implement new teaching and research-based strategies
                                            into the classrooms.
                       High School to       NA
                       University Testing
                       Services (only
                       Concurrent
                       Enrollment & TX
                       Scholars)

                       LAC               NA
                       Student Financial 1) Increasing on-time FAFSA applications continues to be a challenge.
                       Services          Only 50% of FAFSA filers complete their application by the priority
                                         deadline. Applying by the priority deadline means students will be
                                         considered for UTPAdvantage, making it easier for students to enroll.

Infuse Inter-          Division of          1.) We are in need of an Admissions Counselor to help us manage
                       Enrollment &         the increase in student enrollment.
American and global
                       Student Services
perspectives
                       Admissions &         NA
throughout the         ESS
University
community.
Infuse Inter-
American and global
perspectives
throughout the
University            Athletics            N/A
community.
                      CASP                 N/A
                      Dean of Students
                      GEARUP             Continue to increase and fund students' involvement in multicultural
                                         activities.
                      High School to     NA
                      University Testing
                      Services (only
                      Concurrent
                      Enrollment & TX
                      Scholars)
                      LAC                We are in need of an Admissions Counselor to help us manage the
                                         increase in student enrollment.
                       Student Financial   NA
                       Services
Optimize institutional Division of         1) Implementation of an email response system and online FAQ
                       Enrollment &        continues to be a challenge. The university is in the final stages of
effectiveness and
                       Student Services    approving a contract for these services. Once the contract is
efficiency consistent                      approved, collaboration between Enrollment & Student Services
with high quality                          departments is crucial for successful deployment. The online FAQ
organizational                             should significantly reduce the number of incoming telephone calls,
                                           resulting in much improved customer service.          2.) Resources to
standards.                                 enhance athletics services to staff and students.

                      Admissions &
                      ESS
                      Athletics            Resources to provide better services to staff and students to maintain
                                           growing department.
                      CASP                 N/A
                      Dean of Students NA
                      GEARUP           Continue peer review, monitoring of records, document reviews, online
                                       communication, and monthly meetings to optimize institutional
                                       effectiveness and efficiency.
                      High School to     NA
                      University Testing
                      Services (only
                      Concurrent
                      Enrollment & TX
                      Scholars)
                      LAC                  NA
                      Student Financial 1) Implementation of an email response system and online FAQ continues
                      Services          to be a challenge. The university is in the final stages of approving a
                                        contract for these services. Once the contract is approved, collaboration
                                        between Enrollment & Student Services departments is crucial for
                                        successful deployment. The online FAQ should significantly reduce the
                                        number of incoming telephone calls, resulting in much improved customer
                                        service.

								
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