Get documents about "FY2008 Continuous Improvement Summary Report
Document Sample
UTPA Goals: FY2008 Continuous Improvement Summary Report
Division of Enrollment and Student Services
GOAL Major Accomplishments FY2008
Provide students a Division of 1.) A total of 169,267 emails and 53,715 letters were sent to prospect
Enrollment & students using student marketing system. 2.) Achieved an 89% first
quality educational
Student Services year retention rate among EF in the Ambassadors mentoring
experience that program.
enables them to Admissions & A total of 169,267 emails and 53,715 letters were sent to prospect
ESS students using student marketing system.
complete their
educational goals in a Athletics 1. Fall GPA of 3.004 and spring GPA of 3.000 for all student athletes. 2.
Women's track, tennis and volleyball recognized as academic all
timely fashion.
american teams by respective coaches organizations.
CASP The Upward Bound Math and Science Program was successful in
ensuring that a high percentage (85%) of UBMS high school graduates
would enroll in post secondary education within a year of high school
graduation. 22 of 24 (92%)UBMS graduates enrolled in institutions of post
secondary education at the start of the Fall 2008 semester. 24 of 24
(100%) UBMS graduates enrolled in institutions of post secondary
education for the Spring 2009 semester.
Dean of Students 1) Child Care has increased their kids to 138. This has increased the on
time to graduation for our students who have children. Since the center
opened 103 students have graduated and 16 of those have continued to
get their Masters.We have increased our number of children served by 9%
this past year. Additionally, the center is used to provide observation sites
and clinical sites for UTPA students. 2) First year mentoring programs. EF
are paired with Ambassadors for their first year. Has an 89% retention rate
from Fall to Fall. With a 6 year graduation rate of 50%.
GEARUP
81% of students were performing at or above grade level in ELA and 77%
in Math. Students enrolled and passed advanced courses 16% ELA, 22%
Math, 15% Science,and 20% Social Studies. 85% passed Algebra I.
High School to NA
University Testing
Services (only
Concurrent
Enrollment & TX
Scholars)
LAC 1) The LAC increased the number of student visits to the Tutoring
Centers. Visits increased from 58,881 in FY 07 to 69,776 in FY 08; an
18% increase. 2) The retention rate for the Fall 05 into Fall 06 TSI cohort
was 53.4%. The Fall 06 into Fall 07 cohort retention increased to 61%. 3)
THE LAC increased the number of Supplemental Instruction sections
offered from 51 course sections in FY07 to 67 sections in FY08; an
increase of 31.4%.
Student Financial 1) Implemented a new Satisfactory Academic Progress policy to
Services determine eligiblity for financial aid funds. Twenty percent of students
have been positively affected by the change in policy. More students are
able to qualify for financial aid funds.
Become an Division of 1. The Camp and Conference office has implemented at least one
Enrollment & camp a year to focus on Research.
outstanding research
Student Services
institution,
Admissions & NA
emphasizing ESS
collaborative Athletics N/A
partnerships and
entrepreneurship.
institution,
emphasizing
collaborative
partnerships and CASP CAMP has partnered with the UTPA modern Languages department to
entrepreneurship. offer a course called cosecha voices, where students document their
migrant experience
Dean of Students The Camp and Conference office has implemented at least one camp a
year to focus on Research. This past year 12 High School students
attended a week long Ecology Camp where they did research at SPI and
presented power points at the end of the camp to UTPA faculty and
parents.
GEARUP NA
High School to NA
University Testing
Services (only
Concurrent
Enrollment & TX
Scholars)
LAC N/A
Student Financial NA
Services
Enhance UTPA’s Division of 1.) Launched the UTPAdvantage tuition guarantee program for the
Enrollment & 2007-08 academic year. The purpose of the program is to encourage
engagement with the
Student Services lower income students to enroll in college by providing those who
community to meet qualify, enroll full time, and apply on time, a guarantee that tuition
challenges and and fee expenses will be covered with gift aid. 2.) Valley Outreach
Center will launch six new community Go Centers throughout the
maximize
region in FY 2009. They are as follows: Community Go Centers:
opportunities. IMAS, McAllen Boys and Girls Club, Phar Boys and Girls Club,
Edinburg Library, McAllen Library, and the Work force Solutions-6
sites. 3.) The UTPA civic engagement committee was implemented
this year. The group worked hard to increase the number of
registered voters and help the UTPA community be more civic
minded.With the Union's leadership, over 200 indivduals were
registered in different venues. Also a UTPA civic engagement
website was started with important civic engagement information.
Admissions & NA
ESS
Athletics 1. Joined Great West Conference
CASP The Valley Outreach Center has worked closely with the community to
launch Go Centers. We started the communication and have been
assisting at some Community Go centers. In fiscal year 2009 we will be
ready to launch several of the Community Go Centers. They are as
follows: Community Go Centers: IMAS, McAllen Boys and Girls Club, Phar
Boys and Girls Club, Edinburg Library, McAllen Library, and the Work
force Solutions-6 sites.
Dean of Students 1 ) The UTPA civic engagement committee was implemented this year.
The group worked hard to increase the number of registered voters and
help the UTPA community be more civic minded.With the Union's
leadership, over 200 indivduals were registered in different venues. Also a
UTPA civic engagement website was started with important civic
engagement information. 2) Wellness Rec was able to exceed their
goals/expectations for their inaugural year of operation, over 200,000
student/faculty/staff/alumni utilizied facility; generating income in excess
of $190,000 and having over 280 university and community youngsters
participate in our 2008 Summer Youth Camp.
GEARUP 50% of students participated in leadershipdevelopment activities.
30% of students participated in community service activities.
High School to There were 14 substitute course offerings throughout the year. This
University Testing community based program assisted 1,367 participants with 12 hours of
Services (only course instruction to obtain a substitute teacher certificate. Many
Concurrent participants are hired by area school districts to be paraprofessionals. An
Enrollment & TX increase of 12.8% was seen compared to last year.
Scholars)
LAC N/A
Student Financial 1) Launched the UTPAdvantage tuition guarantee program for the 2007-
Services 08 academic year. The purpose of the program is to encourage lower
income students to enroll in college by providing those who qualify, enroll
full time, and apply on time, a guarantee that tuition and fee expenses will
be covered with gift aid.
Collaborate with P- Division of 1.) ETS worked with 12 school districts serving over 1,000 students
Enrollment & to provide college readiness services for participants grades 6 - 12.
12 schools to enlarge
Student Services 2.) The Camp and Conference office has implemented a large number
the pool of of camps to reach junior high to high school students to motivate
applicants who are them to be more prepared for college and to realize college is
accessable. More then 10 camps were held last years serving more
personally prepared
than 500 students. 3.) A total of 11 TAKS workshops were provided
and academically to elementary, middle school, and high school educators. And 453
qualified for higher educators were trained in TAKS preparation in the following subject
areas: Math, Science, Reading and writing, and Social Studies. An
education.
increase of 0.44% was seen from last year.
Admissions & NA
ESS
Athletics N/A
CASP ETS worked with 12 school districts serving over 1,000 students to provide
college readiness services for participants grades 6 - 12
Dean of Students The Camp and Conference office has implemented a large number of
camps to reach junior high to high school students to motivate them to be
more prepared for college and to realize college is accessable. More then
10 camps were held last years serving more than 500 students.
GEARUP Teachers received training in their
specialty areas to incorporate into teaching practices: ELA 74%; Math
70%; Science 74%; Social Studies 47%.
High School to A total of 11 TAKS workshops were provided to elementary, middle
University Testing school, and high school educators. And 453 educators were trained in
Services (only TAKS preparation in the following subject areas: Math, Science, Reading
Concurrent and writing, and Social Studies. An increase of 0.44% was seen from last
Enrollment & TX year.
Scholars)
LAC N/A
Student Financial NA
Services
Infuse Inter- Division of 1.) UTPA implemented the SWAP program which combined
Enrollment & community serve with global awareness by having UTPA students
American and global
Student Services work with other universities on community service projects. 2.)59%
perspectives of students participated in character and cultural activities.
throughout the
Admissions & NA
University ESS
community. Athletics N/A
CASP Upward Bound Program has students participate in the UTPA Dean of
Students Leadership Conference.
University
community.
Dean of Students The Commmunity Service connection implemented a new program called
SWAP (Students With a Purpose). The program combines community
service with global awareness by having UTPA students work with
students from other universities on community service projects within their
unique communities. This past Year Ramapo College from New Jersey
sent 12 students down during spring break to work in communities on both
sides of the border while looking at immigration issues. Then in May our
students traveled to New Jersey to work with programs that dealt with
immigration issues in their community.
GEARUP 59% of students participated in character and cultural activities.
High School to NA
University Testing
Services (only
Concurrent
Enrollment & TX
Scholars)
LAC The Office of International Admissions and Services increased
(Fall/Spring) enrollment of F-1 visa students from 830 in FY 07 to 917 in
FY 08; a 10.5% increase.
Student Financial NA
Services
Optimize institutional Division of 1) Centralized the awarding of endowed departmental scholarship
Enrollment & funds under the Scholarship Office. Went from leaving over $465,000
effectiveness and
Student Services of unawarded scholarship money to less that $79,000 in the first year.
efficiency consistent 2.) The implementation of the Banner student information system
with high quality allowed for a process review which streamlined admission
processes.
organizational Admissions & The implementation of the Banner student information system allowed for
standards. ESS a process review which streamlined admission processes.
Athletics 1. Moved academic center for athletes into LAC. 2. Implemented online
department manual.
CASP NA
Dean of Students NA
GEARUP Internal Controls Procedures are implemented within the UTPA GEAR UP
Program.
High School to AP Summer Institutes, enrollments showed: This year a total of 32 AP and
University Testing Pre-AP summer institutes were provided to both middle school and high
Services (only school educators in the South Texas Region. A total of 648 participants
Concurrent attended 2008 APSI at UTPA. There were 17 institutes housed on
Enrollment & TX campus, 14 housed at the annex, and one housed at the VOC building.
Scholars) Pending evaluation results from College Board from participants, however,
consultants rated UTPA as their top choice to teach because on the use of
the facilities, participants, and organization of their institutes by the APSI
staff. An increase of 38% was seen over last year.
LAC N/A
Student Financial 1) Centralized the awarding of endowed departmental scholarship funds
Services under the Scholarship Office. Went from leaving over $465,000 of
unawarded scholarship money to less that $79,000 in the first year.
2) Implemented the Federal Direct Student Loan program to continue
providing students with Stafford loan funds due to the fact that the three
major providers of student loans for UTPA students pulled out of the
Stafford Loan program. The Stafford Loan program is the second largest
source of financial aid funds, after the Pell Grant, for UTPA students.
UTPA students borrowed about $33 million in Stafford Loans for FY08.
UTPA Goals: FY2008 Continuous Improvement Summary Report
Division of Enrollment and Student Services
GOAL Division Major Improvements Based on Assessment FY2008
Provide students a Division of 1.) In 2008, the Concurrent Enrollment Program grew by 15.76% over
Enrollment & last year. Total enrollment was 1,192 compared to 2007 CE
quality educational
Student Services Enrollment of 1034. Also seen, the overall success of these students
experience that pass-rate of college courses with a letter grade of 'C' or better was
enables them to 92%. 2.) 1) Collaborated in the establishment of the campus call
complete their center, significantly improving customer service. At the peak busiest
time, the percentage of abandoned calls with call center was 36%
educational goals in a compared to 85% abandoned without the call center. 3.) Modified
timely fashion. tutoring hours to 8:30 AM-6:00 PM M- Th and 8:30 -1:00 PM on Friday.
Also modified and posted tutoring schedules for specific courses
instead of using a shotgun approach.
Admissions & Through the use of the student marketing system we are now able to
ESS identify and communicate with prospective students beginning at the
middle school level. We have over 30,000 prospective students in the
system. This is an increase from approximately 10,000 in years past, since
these students were kept in multiple databases we are unsure of the
accuracy of the counts.
Athletics Added SAMS computer software to monitor student athlete academic
progress. Made assistant academic advisor a fulltime position.
CASP The Upward Bound Math and Science Program was successful in ensuring
that a high percentage (85%) of UBMS high school graduates would enroll
in post secondary education within a year of high school graduation. 22 of
24 (92%)UBMS graduates enrolled in institutions of post secondary
education at the start of the Fall 2008 semester. 24 of 24 (100%) UBMS
graduates enrolled in institutions of post secondary education for the
Spring 2009 semester.
Dean of Students 1) Student health numbers had begun to decrease after they moved to a
new building. After implementing some new strategies the visits went up to
4,478.This reflects a 5.4% increase over last year. 2) Developed stronger
connections between Dean of Students and academic affairs
programs.Collaborate with each college durinng Freshman Convocation
approximately 400 students attended along with college deans and faculty,
Leadershape continued. Dean attended Dept Chair meetings and involved
in other academic meetings. Working on Housing for Academic programs.
Dean of Student Rep on Honors Council.
GEARUP Many more cohort students were enrolled in advanced rigorous courses as
compared to previous years.
High School to In 2008, the Concurrent Enrollment Program grew by 15.76% over last
University Testing year. Total enrollment was 1,192 compared to 2007 CE Enrollment of
Services (only 1034. Also seen, the overall success of these students pass-rate of college
Concurrent courses with a letter grade of 'C' or better was 92%.
Enrollment & TX
Scholars)
LAC 1) Modified tutoring hours to 8:30 AM-6:00 PM M- Th and 8:30 -1:00 PM
on Friday. Also modified and posted tutoring schedules for specific courses
instead of using a shotgun approach. 2) We improved our student
caseload communication efforts and placed emphasis on individual student
follow up such as verifying student schedules the first week of classes. 3)
The SI Coordinator was more aggressive in initiating meetings with
department chairs and faculty and providing student data which highlighted
the success of students who attended SI sessions.
Student Financial 1) Collaborated in the establishment of the campus call center, significantly
Services improving customer service. At the peak busiest time, the percentage of
abandoned calls with call center was 36% compared to 85% abandoned
without the call center. 2) The Express Lab saw an incease of 21% in the
number of person served during the 2007-08 academic year, with over
24,000 persons served. The Express Lab is now serving students for
multiple functions, including financial aid applications, admissions
application, registration, and bill payment.
Become an Division of 1.) DOS has obtained a $80,000 grant to hold a two week summer
Enrollment & camp focused on STEM areas. 2.) The CAMP program has formed a
outstanding research
Student Services joint composition-course with the Modern Langauges Department.
institution,
emphasizing Admissions & NA
ESS
collaborative
Athletics N/A
partnerships and
entrepreneurship.
outstanding research
institution,
emphasizing
collaborative
partnerships and
CASP CAMP has partnered with the UTPA modern Languages department to
entrepreneurship. offer a course called cosecha voices, where students document their
migrant experience
Dean of Students The Camp and Conference office is working with community engagement
and University Advancement to get additional Coorporate grants to cover
more reseach camps. We recently received a $80,000 grant from Exxon to
hold a 2 week camp in the summer focused on STEM areas.
GEARUP NA
High School to NA
University Testing
Services (only
Concurrent
Enrollment & TX
Scholars)
LAC N/A
Student Financial NA
Services
Enhance UTPA’s Division of 1.) Expanded UTPAdvantage for the 2008-09 academic year to
Enrollment & include more students by extending the application deadline from
engagement with the
Student Services March 1st to April 1st, and by raising the family income qualifying
community to meet limit from $25,000 to $30,000. We saw an increase of 36% from fall
challenges and 2007 to fall 2008 in the number of UTPAdvantage qualifiers. 2.) The
maximize Valley Outreach Center has worked closely with the community to
launch Go Centers. We started the communication and have been
opportunities. assisting at some Community Go centers. In fiscal year 2009 we will
be ready to launch several of the Community Go Centers. They are as
follow: Community Go Centers: IMAS, McAllen Boys and Girls Club,
Phar Boys and Girls Club, Edinburg Library, McAllen Library, and the
Work force Solutions-6 sites.
Admissions & NA
ESS
Athletics Joining a conference increases our home schedule and allows us to offer
the community a schedule that will help build rivalries and promote UTPA
spirit within the community.
CASP The Valley Outreach Center has worked closely with the community to
launch Go Centers. We started the communication and have been
assisting at some Community Go centers. In fiscal year 2009 we will be
ready to launch several of the Community Go Centers. They are as follow:
Community Go Centers: IMAS, McAllen Boys and Girls Club, Phar Boys
and Girls Club, Edinburg Library, McAllen Library, and the Work force
Solutions-6 sites.
Dean of Students NA
GEARUP GEAR UP was # 1 contributor in Toys for Tots during this past year.
Students and parents involvement in community outreach services
drastically increased as compared to previous years.
High School to NA
University Testing
Services (only
Concurrent
Enrollment & TX
Scholars)
LAC N/A
Student Financial 1) Expanded UTPAdvantage for the 2008-09 academic year to include
Services more students by extending the application deadline from March 1st to April
1st, and by raising the family income qualifying limit from $25,000 to
$30,000. We saw an increase of 36% from fall 2007 to fall 2008 in the
number of UTPAdvantage qualifiers.
Collaborate with P- Division of 1.) In 2008, an increase of 61% was seen in the Outreach Testing
Enrollment & Services over last year in the number of high schools who
12 schools to enlarge
Student Services participated. Thirty seven high schools were visited compared to 23
the pool of high schools in 2007. Also seen was the number of examinees
applicants who are preparing for college increased by 38% compared to last year (1,509
personally prepared over 1,095).
Admissions & NA
and academically ESS
Athletics N/A
qualified for higher
CASP ETS worked with 12 school districts serving over 1,000 students to provide
education. college readiness services for participants grades 6 - 12
Dean of Students NA
and academically
qualified for higher
education.
GEARUP Systemic change in professional development workshop sessions has
been implemented creating consecutive training with same teachers and
follow up sessions at the participants' site to address issues raised by
individual campuses.
High School to The outreach testing services program administers the college readiness
University Testingtesting instruments among area high schools in preparation for concurrent
Services (only enrollment and/or entering freshmen. In 2008, an increase of 61% was
Concurrent seen in the Outreach Testing Services over last year in the number of high
Enrollment & TX schools who participated. Thirty seven high schools were visited
Scholars) compared to 23 high schools in 2007. Also seen was the number of
examinees preparing for college increased by 38% compared to last year
(1,509 over 1,095).
LAC N/A
Student Financial NA
Services
Infuse Inter- Division of 1.) In the GEAR UP project, student knowledge of intercultural
Enrollment & diversity has been increasing as they participate in different cultural
American and global
Student Services events and visit different colleges. 2) LAC has worked to streamline
perspectives compliance services and communication with international students.
throughout the
Admissions & NA
University
ESS
community.
Athletics N/A
CASP Upward Bound Program has students participate in the UTPA Dean of
Student Leadership Conference.
Dean of Students NA
GEARUP Students knowledge of intercultural diversity has been increasing as they
participate in different cultural events and visit different colleges.
High School to NA
University Testing
Services (only
Concurrent
Enrollment & TX
Scholars)
LAC Have worked diligently to streamline immigration compliance services and
have continued to improve communication with potential international
students.
Student Financial NA
Services
Optimize institutional Division of 1.) The implemetation of the Banner financial aid module was a major
Enrollment & improvement for the processing of financial aid for students. Banner
effectiveness and
Student Services allows more global rules that minimize yearly update and
efficiency consistent intervention, empowers in-house technical staff to run and maintain
with high quality the system, allows for accomplishment of goals without major
organizational modifications of the system, provides workflows to increase staff
efficiency, and helps with compliance by using system developed
standards. rules that prevent human error. 2.) In the '07-'08 Academic Year more
there was a 5.28% increase on total CLEP examination scores,
allowing students to advance in their degree plans.
Admissions & NA
ESS
Athletics More home events in all sports and opportunities to host conference
championships.
CASP NA
Dean of Students NA
GEARUP Accountability is highly recognized and communicated to our partnerships
at each campus consistent with high quality organizational standards.
High School to Credit by Examination Program (CLEP)goal is to support Academic Affairs
University Testing and ESS in the number of students advancing in degree plans by the
Services (only number of CLEP credit hours awarded. From the data gathered by College
Concurrent Board affirm criterion met. The 2007-2008 summary of scores reported for
Enrollment & TX UTPA between July 2007 and June 2008, show a 5.28 percent increase on
Scholars) total examination scores for UTPA and an increase of 5.88 in the number
of examination scores of 50 or above.
LAC
Student Financial 1) The implemetation of the Banner financial aid module was a major
Services improvement for the processing of financial aid for students. Banner
allows more global rules that minimize yearly update and intervention,
empowers in-house technical staff to run and maintain the system, allows
for accomplishment of goals without major modifications of the system,
provides workflows to increase staff efficiency, and helps with compliance
by using system developed rules that prevent human error.
UTPA Goals: FY2008 Continuous Improvement Summary Report
Division of Enrollment and Student Services
GOAL Division Major Continuous Improvement Challenges
Provide students a Division of 1.) Gain approval for the establishment of a tiered merit scholarship
Enrollment & at UTPA. A four year tiered scholarship allows the university to target
quality educational
Student Services an appropriate pricing strategy for students of different academic
experience that levels, encourages retention and early graduation, generates interest
enables them to in the university, and helps recruitment efforts. It encourages middle
complete their school and early high school students to strive to complete more
rigorous academic programs, helping to increase the pool of
educational goals in a students eligible for college admissions. 2.) We continue to struggle
timely fashion. with increasing the number of transfer students that enroll at UTPA.
3.) To try to increase residence halls' populations. Retention is
higher among students who live on campus and our goal is to have
95% occupancy in all halls/apt.occupancy for FY08 for fall it was 94%
(apts) 79% Residence halls Bed occupancy was 90% total beds
resulted from single bed request and spring was 86% (apts) 72%
residence halls 83 % and overall was 84%.
Admissions & We continue to struggle with increasing the number of transfer students
ESS that enroll at UTPA.
Athletics Resources to continue support academic services through personnel,
facilities, equipment, and enhancement services.
CASP The biggest challenges several of our programs face is having students
attain the required ACT score to get them enrolled at UTPA.
Dean of Students 1) To work with the transfer population to get them more engaged. To
develop new programs to Support Transfer Students. 2) To try to increase
residence halls' populations. Retention is higher among students who live
on campus and our goal is to have 95% occupancy in all
halls/apt.occupancy for FY08 for fall it was 94% (apts) 79% Residence
halls Bed occupancy was 90% total beds resulted from single bed request
and spring was 86% (apts) 72% residence halls 83 % and overall was 84%
GEARUP Continue collaboration with partners to provide services that will enhance
the curriculum and supports core content initiatives.
High School to NA
University Testing
Services (only
Concurrent
Enrollment & TX
Scholars)
LAC 1) We hire between 65-75 tutors and we are having a hard time keeping up
with mandatory minimum wage increases given minimal budget increases.
2) As the TSI population continues to decrease we need to identify and
initiate diverse services for our at-risk population. 3) We need to work
more diligently with academic departments to include more diversify
course offering from the different departments and colleges. We also need
to identify SI courses at least a semester in advance so students can
select courses with SI support.
Student Financial 1) Gain approval for the establishment of a tiered merit scholarship at
Services UTPA. A four year tiered scholarship allows the university to target an
appropriate pricing strategy for students of different academic levels,
encourages retention and early graduation, generates interest in the
university, and helps recruitment efforts. It encourages middle school and
early high school students to strive to complete more rigorous academic
programs, helping to increase the pool of students eligible for college
admissions.
Become an Division of 1.) Challenges increasing the number of students working with
Enrollment & faculty on research-based projects.
outstanding research
Student Services
institution, Admissions & NA
emphasizing ESS
collaborative Athletics N/A
partnerships and CASP N/A
entrepreneurship. Dean of Students A challenge is continuing to have more of our underclassmen start working
with faculty earlier to do research. One mentoring program (BRIDGE)
already focuses on that but only 15 students are served in that capacity.
GEARUP NA
partnerships and
entrepreneurship.
High School to NA
University Testing
Services (only
Concurrent
Enrollment & TX
Scholars)
LAC NA
Student Financial NA
Services
Enhance UTPA’s Division of 1.) More home events in all sports and activities to host conference
Enrollment & championships 2.) Computer Based Testing : We will review use of
engagement with the
Student Services Computer based testing by students, professional community
community to meet members in various levels such as teacher certification, IT
challenges and certification, EMT and other licensures. Overall, CBT testing saw a
maximize decrease of 2% in the number tested over last year. The top seven
areas in CBT include the following categories: ACCUPLACER=1,380,
opportunities. TExES (teacher certification)=1,111, CLEP=939, GRE=712,
NREMT=262, GMAT=192 and IT exams=151. Marketing and computer
usuage will be enhanced to increase the number of examinees. 3.)
Secure funding to create a Veterans Service Center.
Admissions & NA
ESS
Athletics More home events in all sports and opportunities to host conference
championships.
CASP N/A
Dean of Students NA
GEARUP Continue to increase students' involvement in community activities with
Toys for Tots, Feast of Sharing, Special Olympics, and other community
outreach centers.
High School to Computer Based Testing : We will review use of Computer based testing
University Testing by students, professional community members in various levels such as
Services (only teacher certification, IT certification, EMT and other licensures. Overall,
Concurrent CBT testing saw a decrease of 2% in the number tested over last year.
Enrollment & TX The top seven areas in CBT include the following categories:
Scholars) ACCUPLACER=1,380, TExES (teacher certification)=1,111, CLEP=939,
GRE=712, NREMT=262, GMAT=192 and IT exams=151. Marketing and
computer usuage will be enhanced to increase the number of examinees.
LAC NA
Student Financial NA
Services
Collaborate with P- Division of 1.) Increasing on-time FAFSA applications continues to be a
Enrollment & challenge. Only 50% of FAFSA filers complete their application by
12 schools to enlarge
Student Services the priority deadline. Applying by the priority deadline means
the pool of students will be considered for UTPAdvantage, making it easier for
applicants who are students to enroll.
Admissions & NA
personally prepared
ESS
and academically Athletics N/A
qualified for higher CASP N/A
Dean of Students NA
education.
GEARUP Continue collaboration with partnerships to increase professional
development and implement new teaching and research-based strategies
into the classrooms.
High School to NA
University Testing
Services (only
Concurrent
Enrollment & TX
Scholars)
LAC NA
Student Financial 1) Increasing on-time FAFSA applications continues to be a challenge.
Services Only 50% of FAFSA filers complete their application by the priority
deadline. Applying by the priority deadline means students will be
considered for UTPAdvantage, making it easier for students to enroll.
Infuse Inter- Division of 1.) We are in need of an Admissions Counselor to help us manage
Enrollment & the increase in student enrollment.
American and global
Student Services
perspectives
Admissions & NA
throughout the ESS
University
community.
Infuse Inter-
American and global
perspectives
throughout the
University Athletics N/A
community.
CASP N/A
Dean of Students
GEARUP Continue to increase and fund students' involvement in multicultural
activities.
High School to NA
University Testing
Services (only
Concurrent
Enrollment & TX
Scholars)
LAC We are in need of an Admissions Counselor to help us manage the
increase in student enrollment.
Student Financial NA
Services
Optimize institutional Division of 1) Implementation of an email response system and online FAQ
Enrollment & continues to be a challenge. The university is in the final stages of
effectiveness and
Student Services approving a contract for these services. Once the contract is
efficiency consistent approved, collaboration between Enrollment & Student Services
with high quality departments is crucial for successful deployment. The online FAQ
organizational should significantly reduce the number of incoming telephone calls,
resulting in much improved customer service. 2.) Resources to
standards. enhance athletics services to staff and students.
Admissions &
ESS
Athletics Resources to provide better services to staff and students to maintain
growing department.
CASP N/A
Dean of Students NA
GEARUP Continue peer review, monitoring of records, document reviews, online
communication, and monthly meetings to optimize institutional
effectiveness and efficiency.
High School to NA
University Testing
Services (only
Concurrent
Enrollment & TX
Scholars)
LAC NA
Student Financial 1) Implementation of an email response system and online FAQ continues
Services to be a challenge. The university is in the final stages of approving a
contract for these services. Once the contract is approved, collaboration
between Enrollment & Student Services departments is crucial for
successful deployment. The online FAQ should significantly reduce the
number of incoming telephone calls, resulting in much improved customer
service.
