AGENT OPR Annex2 by GJ3Au1


									AGENT- OPR………


Section                                              Action Point                                                  By Whom   By Whe

3.1.      The scope of Agents’ training should incorporate issues of inventory control and purchasing within      CARE
          an inflationary environment.
3.1.      Inventory Risk as a threat to the project needs to be further analysed by CARE as to scale and          CARE
3.1.      CARE to review credit limit procedures with MASHCO and other clients to avoid excess liabilities,       CARE
          and potential defaults, building up.
3.1.      CARE to keep DFID informed of progress on the Court case, as well as its management burdens             CARE &
          for the total AGENT programme in other areas.                                                           DFID
3.2.      CARE to analyse and review the impact of the proposed plans in consultation with GoZ and GMB,           CARE &
          and report to DFID on a quarterly basis.                                                                DFID
3.3.      CARE to present inflation adjusted Agents’ turnover figures, either deflated by the inflation rate or   CARE
          by conversion into U$ (to be agreed between CARE and DFID). CARE must also give figures for
          volumes of sales.
4.1.      Project Officer to apply for project extension on the basis of CARE forecasts of residual budget        DFID
4.1.      It was agreed that CARE can encourage suppliers to produce and distribute more product                  CARE
          materials. It can also facilitate linkages between manufacturers and farmers (such as through
          ‘Seed Fairs’). These events may also be a useful venue for gauging demand for a wider number
          of products to be sold through the Agent network (such as tools and vet goods).
4.1.      DFID & CARE need to define how the demonstration effect should be quantified and measured               CARE &
          prior to amending the LogFrame.                                                                         DFID
4.2.      CARE to improve database of Agents in line with measures in section 4.2. and integrating
          recommendations from section 10.2.
4.2.      These figures will, however, need to be carefully monitored to ensure that the trends in ‘wastage       CARE
          rate’ improve with CARE’s new selection and training procedures.
4.3.   CARE is to finalise a fixed definition of graduation of an agents and to consistently report         CARE
       graduation rates in future.
4.3.   CARE’s facilitation should be seen as part of an overall process with defined milestones towards     CARE
       graduation. This would make measurement of graduation, or progress towards it, more
4.5.   The potential for a greater diversity of products traded through the Agent network should be
       explored, based on the needs of rural people, gauged by Agents and CARE.
5.1.   DFID & CARE need to quantify how long the project funds will allow the project to continue its       CARE &
       operations, and reallocations made in the light of funds required for research.                      DFID
5.1.   DFID to resolve status and ownership of ISF, and how it will be incorporated into a second phase,    DFID
       if there is one. Secondly CARE will clarify the status of the £45, 000 sterling deposit with
       indications of its medium term use.
5.2.   CARE should keep DFID abreast of the legal proceedings, and costs associated with them.              CARE
5.2.   In the case of bad debt which is past 6 months due, CARE could look to ‘sell’ its bad debts to       CARE
       recovery companies for a percentage of the liability.
5.3.   Improved Agent selection and the shift from full guarantees, and clear milestones of graduation      CARE
       from guarantees, should further protect the ISF from further erosion.
6.2.   CARE to ensure that each Agent carries a minimum range of stock which correlates with farmers’       CARE
       needs in the region. CARE could also act as an intermediary to at least maintain, but preferably,
       extend consignment terms to Agents.
6.2.   The variety of products should respond flexibly to new potential areas for farmers, and needs of     CARE
       the market.
7.1.   CARE to undertake an impact assessment of the Agent programme utilising techniques outlined          CARE
       above (7.1.).
7.2.   The Impact Assessment (IA) should analyse the affordability of farm inputs by poorer farmers. If     CARE &
       access is a genuine issue, then CARE and DFID should review how this constraint might be             DFID
       addressed in any next phase.
7.3.   CARE to include activities which tackle the AIDS/HIV problem for rural households, and co-           CARE &
       ordinate where possible on condom distribution, in co-ordination with DFIDCA policy initiatives in   DFID
       this area.
8.1.   The proposed research could be used to generate different customer profiles, as the impact will      CARE &
       vary considerably with the managerial ability and technical skills of the different ‘classes’ of     DFID
8.1.    The impact assessment should carry out an analysis of the “without case” scenario, looking at       DFID
        sample farmers’ costs across several locations
9.1.    The AGENT programme should attempt to influence the decision makers within the supplier
        sector to upscale and increase the effects of the programme, as advised by the private sector
        middle management consulted during the OPR.
9.1     CARE to review incentives for graduation alongside formalisation of the graduation process.         CARE
        These incentives will need to be negotiated with the private sector suppliers.
9.1     CARE to investigate ways of reducing erosion of ISF by inflation, including foreign currency        CARE
        holdings and high interest accounts. The size of the ISF should also be reviewed in the light of
        any follow-on phase.
9.1.    CARE needs to institute charges for Training services based on an analysis of Agents’ ability to    CARE
        repay, and benefits to the trainees, and increased delivery efficiency.
9.1.    CARE to integrate training modules on inventory control where feasible, and where appropriate to    CARE
        the clients’ needs.
9.1.    CARE to undertake a feasibility analysis of including output sales in a subsequent phase of         CARE
        AGENT. CARE will need to investigate the risks to open pricing as part of this work
10.1.   CARE to put into effect a study looking at the distribution and coverage of Agents in existing      CARE
        areas; set up regular data collection on Agent (and their client) characteristics, financial
        profitability, and client satisfaction with CARE services.
11.1    Based upon the results of the CARE study, DFID will investigate the likelihood of further project   DFID
12.4    DFID reviews the results of both the Agent density and Impact Assessment studies, as well as the    DFID
        existing CIDA project memorandum, with a view to making a decision by the end of February
        2000 as to a possible extension of the project.

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