A REQUEST FOR PROPOSAL (RFP)
RFP # 09-5104
AGENT: Carl Hubbard at (608) 262-6557 / FAX: (608) 262-4467 / TTY 608/262-0825
E MAIL: firstname.lastname@example.org
If NO BID (check here) and return.
UNIVERSITY OF WISCONSIN – Madison
Temporary Employment Agency Services for Computer Assisted Personal Interviewers (CAPI)
STATE OF WISCONSIN
UNIVERSITY OF WISCONSIN - MADISON
Amendment #2 -- February 26, 2009
NO PUBLIC OPENING
Proposals must be submitted by
March 4, 2009 - No later than 2:00 p.m. CST
AMENDMENT #2 issued to answer questions submitted at the 2/18/09 teleconference. If this
amendment is not returned it will be assumed your original Proposal meets all conditions of the
amendment. All other terms and conditions remain the same.
University of Wisconsin-Madison 21 N Park St, Suite 6101 Madison, WI 53715-1218
608/262-0059 (Fax) 608/262-4467 www.bussvc.wisc.edu email@example.com
QUESTIONS & ANSWERS FOR 09-5104
(Temporary Employment Agency Services for Computer Assisted Personal Interviewers [CAPI])
Vendor Teleconference 2/18/09
Q1. In the past, have subjects agreed to be interviewed?
A1. Not all, but over 80%.
Q2. Are the interviewers making the calls to setup the interviews?
A2. Cases are assigned to the interviewers, and the interviewers make the calls to setup the interviews. A letter will be
sent out ahead of the contact by the UW Survey Center.
Q3. What if the interviewers refuse to be interviewed?
A3. There will be a process of refusal conversion that will be designed and managed by the UW Survey Center.
Q4. Have cash incentives been offered in the past?
A1. For phone interviews, no; for mail interviews, $10. There may be a token gift at the start of the in-person interview,
and a $10 pre-incentive distributed by cash or check with the mail survey packet at the end on the interview.
Q5. How many types of interviewers are we looking for?
A5. Two types; 6-8 team leaders, plus 32-34 FTE CAPI Interviewers, making a total of approximately 40.
Q6. Are the 40 to be spread throughout the USA?
A6. Yes, but remember roughly two thirds of the interviews will be conducted in Wisconsin.
Q7. What is the procedure for colleting simple biospecimens?
A7. Only saliva right now via a self-administered spit kit. Only 40% of total who didn’t offer a sample before will be
asked for biospecimens. Interviewer may wish to put on gloves, and will need to pick up the sample and mail in.
Might add a hair clipping later in the study, or not.
Q8. What is the value of equipment the CAPI interviewer will be using?
A8. A $1000 portable computer, plus $250-400 in supplies and equipment.
Q9. Are there other physical assessments?
A9. Simple anthropometric measures like hand grip strength, standing on one foot, lung capacity, and some similar
Q10. What is the test for lung capacity?
A10. Similar to a breathalyzer; the test can be demonstrated then self-administered.
Q11. Do the Interviewers have to travel?
A11. Yes. We hope to find other interviewers in other states to keep the amount of travel needed at a minimum.
Q12. Will the Interviewers have to travel to Wisconsin for training?
A12. Maybe. It depends on what is most cost effective.
Q13. Will the University pick up the travel expense?
Q14. Are there interviewees in all 50 states?
A14. That information is in the RFP materials.
Q15. How much was paid to interviewers in the last process?
A15. $9 per hour, but the interviews were by telephone; not CAPI.
Q16. What is the estimated start and end dates?
A16. Pre-test in June; 2 pre-test in late summer. Hope to start interviews in September. The Study could go unto the
end of 2011. There may be a 2 proposal approved that could add another year to the project.
Q17. Who will distribute the sample cases to respondents?
A17. The UW Survey Center will manage all sample and sample distribution, not the Contractor.
Q18. Can the interviewer request an alternate location?
A18. That would be decided on a case-by-case basis. There are instances where it would be allowed, but most will be
in the home. The respondent has the preference on where the interview will be conducted. We do not want a
contractor to set up a “survey shop” and do all the interviews in their office or a rented location.
Q19. Is the current project funded?
A19. Yes, we have a 100% expectation of the survey being done.
Q20. Will there be an RFP for the 2 project?
Q21. How much should CAPI interviewers be paid?
A21. Don’t know.
Q22. If the University hires the employees, what do we expect from the agency?
A22. No one is expected to be hired by the University for this contract.
Q23. What is the Interviewer position workload?
A23. Ideally, full-time, but the schedule will not be a straight 8-5. Some part-time is expected.
Q24. What is our preference on full-time/part-time?
A24. Our preference is full-time, as many living in the location of the interviewees as possible. If part-time work is best
because of the location, we are agreeable to using part-time.
Q25. What does the training entail?
A25. We estimate approximately 10 full days. The University will train on skills and techniques, survey instruction, how
to do physical tests, and protocol. The Contractor will train on timesheets and payroll.
Q26. Is there any safety or injury reporting protocol?
A26. This is probably up to the Contractor since they are payrolling the employees.
Q27. What if the respondent has a physical problem as a result of the interview?
A27. The respondents will be signing a consent form acknowledging risk. Interviewer will need to collect the consent
Q28. What if there is an injury to the interviewer? Can we contact the respondent to service as a witness?
A28. Permission would probably have to be granted on a case-by-case basis to conform with Human Subjects
protections. That said, the respondents will be giving consent, and we expect that permission would be granted.
Q29. What is the medical professional liability requirement?
A29. $1 million.
Q30. Outside of low price, how will we select the contractor(s)?
A30. Not by low price. See Section 4 and 5 of the RFP.
Q31. Section 3.9 – Travel and Per Diem; what is paid?
A31. The University will reimburse the Interviewer for their travel costs; not the Contractor for the contractor’s expenses.
Reimbursement may be through the Contractor, but not for the contractor.
Q32. Is there a reimbursement limit?
A32. Yes, we must follow the State guidelines for reimbursement and limits. See
Q33. On Attachment A, are we asking how much personal time and holidays are given?
Q34. How long has the CAPI position description been recognized?
A34. 20 years.
Q35. Do we have staff that would do this work?
Q36. Is the rate for people sourced by the Contractor different from the rate for people referred to the Contractor
by the University?
A36. Use a single rate for your proposal. The University reserves the right to negotiate a lower rate for those the UW
Q37. Do Interviewers need medical licensing?
Q38. Where do we want the Interviewers to be?
A38. We want interviews located where the respondents are located in as cost-effective manner as possible. Some
cases are very sparsely located, and we expect that we will need to have interviewers flown in to some locations.